101 to 125 of 199 Customer Experience Jobs in the North West

Stockport. Key Responsibilities: Design, develop and enhance Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, Platform Events, and APIs to support seamless customer and adviser journeys Deliver high-quality software through the full development lifecycle, including design, build, testing, deployment, release and ongoing support Lead the technical design … technical expertise and promoting continuous learning across the engineering community Evaluate new Salesforce capabilities, AI innovations, and platform enhancements, recommending opportunities to improve efficiency, customer experience, and business outcomes Job Requirements: Strong hands-on experience developing on the Salesforce platform, including Apex, Lightning Web Components (LWC), Flows ...

making our website faster, more stable and easier to buy from, identifying the technical issues and opportunities that have the biggest impact on customer experience and commercial performance. Were looking for someone who thinks beyond whether a website simply works. Youll care about every millisecond of load time … every unnecessary script, every broken tracking event and every point of friction standing between a customer landing on our website and completing their order. Youll report directly into the Sales & Marketing Director, giving you close access to our commercial priorities, performance data and experimentation roadmap. Youll also work closely ...

hackajob is partnering directly with Verisk Analytics to hire for this role. Description Are you passionate about building exceptional customer experiences and shaping the future of software engineering? We're looking for a Senior Software Engineer to join our Customer Portal team and play a key role … designing, building, and scaling modern customer-facing applications. In this hands-on technical leadership role, you'll work with cutting-edge technologies including Vue.js, Nuxt, TypeScript, Azure, and AI-assisted development tools to deliver innovative solutions used by customers worldwide. You'll influence architecture, drive technical excellence, mentor engineers ...

Service Level Objectives (SLOs). Troubleshoot & Prioritize: Solve complex issues across mobile apps, websites, and internal systems, prioritizing your work based on direct customer and business impact. Collaborate & Translate: Act as a key intermediary for problem-solving, effectively communicating complex technical tradeoffs and solutions to both technical … experiments running concurrently that interact with each other; you will ensure our testing and deployment ecosystems are robust and safe. Architect & Innovate: Evaluate customer needs and design ideal technical solutions. You will assess different programming languages (e.g., Java, Perl, etc.), architectures, and risk factors to choose the right tool ...

Service Level Objectives (SLOs). Troubleshoot & Prioritize: Solve complex issues across mobile apps, websites, and internal systems, prioritizing your work based on direct customer and business impact. Collaborate & Translate: Act as a key intermediary for problem-solving, effectively communicating complex technical tradeoffs and solutions to both technical … experiments running concurrently that interact with each other; you will ensure our testing and deployment ecosystems are robust and safe. Architect & Innovate: Evaluate customer needs and design ideal technical solutions. You will assess different programming languages (e.g., Java, Perl, etc.), architectures, and risk factors to choose the right tool ...

talented team. This senior leadership role sits at the heart of a fast-moving, data-driven technology business, where data underpins product development, customer experience, operational performance, and commercial decision-making. As Director of Data, you'll shape how the organisation uses insight and technology to scale effectively … creating an insight-led culture and ensuring teams across the business can access trusted, actionable data at pace. Your remit will span the full customer journey, covering digital performance, acquisition analytics, channel optimisation, forecasting, experimentation, and supporting operational teams with improved decisioning and performance frameworks. A major part ...

across disciplines to innovate and create great solutions for iconic brands.You will collaborate with amazing digital experts across disciplines including but not limited to Experience Strategists, Researchers, Service Designers, Creative Designers, Business Analysts and Engineers to deliver industry leading experiences across a broad range of products and services. Your … outcomes, including:Creating user interface designs and interactive prototypes across mobile, tablet and desktop.Developing wireframes and functional specifications.Designing information architecture.Assisting developing personas, scenarios and customer experience maps.Understanding outputs from user and stakeholder research, synthesizing understanding of analysis and user insight to shape UX design concepts, deliverables and outcomes.Designing ...

communities across the UK. Key Responsibilities Lead the technical development and delivery of iStandUKs digital products, platforms and service whilst supporting Tamesides wider Customer Experience Programme. Provide technical support and guidance as an active member of the iStandUK technical group. Design, develop, configure, test and deploy standards-based … technology and data standards to improve public services and who thrives in a collaborative, innovative environment. You will: Have at least 3 years industry experience in developing web-based applications at a senior level within a professional DevOps environment. Have a passion for creating intuitive, accessible and user-centred ...

accurate billing.Identify recurring acceptance, billing, or communication issues and implement preventative actions.Collaborate with internal teams to enhance both site operations and the overall customer experience.Serve as a central point of contact for UK and ROI teams to support timely resolution of site-related queries.Operate and manage the site development ...

Customer Service Advisor Sale, Manchester £26,139.21 per annum Permanent, Full Time 35 hours per week (agreed shift pattens between 8am and 5pm) Closing date: 10 th September 2026 Interview date: 16 th September 2026 Interview location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale … social purpose and make it our mission to enable people to live well in their home and community. We are looking for an experienced Customer Service Advisorto join our Customer Service Team. You will support customers through a growing range of digital channels such as telephone, live chat ...

through their journey and ensuring they achieve long-term success? If so, we’d love to hear from you!About the role:As a Customer Success Executive, you’ll be a trusted advisor for our key customers, typically managing core (mid-market) accounts or specializing in flagship products. Your … mission is to help clients get maximum value from our market-leading software, supporting them at every step of the customer journey.From onboarding and product training to adoption, retention, and beyond—you’ll be the bridge between our solutions and our customers’ success. You’ll collaborate closely with colleagues ...

proud of the progress we've made, but we're just getting started. Be a part of VodafoneThree Consumer Operations, where delivering exceptional customer experiences is at the heart of everything we do. From supporting our customers across multiple sales and care channels to driving operational excellence and digital … leading businesses to create the UK's largest mobile network provider. As a Test Specialist, you'll play a vital role in delivering outstanding customer experiences by ensuring new products, services, and system enhancements are thoroughly tested, ready for launch, and supported through their early life. Working ...

design product features that millions of people love. We're looking for a Principal Product Designer to help shape the future of our customer experience. This is a rare opportunity to influence the direction of our product beyond individual features, solving the biggest customer challenges across multiple journeys … shared vision, we'd love to hear from you. Key Responsibilities Lead the design of Moonpig's most strategic, complex and high-impact customer experiences across multiple product areas. Shape end-to-end customer journeys that connect user needs, business priorities and technical considerations. Move confidently between strategic ...

working with delivery teams to maintain platform readiness. Competitive benefits include 25 days of holiday and a pension plan. Join us in shaping customer experiences with technology. #J-18808-Ljbffr ...

broad range of international and industry-leading clients who are navigating rapidly evolving digital ecosystems where high-quality data is critical for operational efficiency, customer experience, regulatory compliance, and analytics-driven decision-making. You will bring deep expertise in Enterprise Data management, Reporting, Planning and Consolidation.You will … delivery quality and commercial performance across an engagement and shaping the go-to-market for Finance Planning, Performance & Close.Connect to your skills and professional experience To be successful in this role you are required to have:Deep, hands-on expertise across the pillar lifecycle, having led delivery on three ...

invest in our technology landscape, we're also exploring a move towards a Salesforce ecosystem, giving you the opportunity to contribute to and gain experience in a major transformation programme. If you're a hands-on engineer who enjoys solving complex technical challenges, working closely with product teams … doing You'll work as part of a collaborative engineering team, helping to design, build and maintain digital products that power our customer experiences. Key areas of responsibility include: Developing high-quality web and mobile applications using Java and React Native (or React). Helping shape technical solutions with ...

market trends and spotting growth opportunities Delivering impactful presentations and closing deals with confidence Working closely with internal teams to deliver an outstanding customer experience What We re Looking For Proven experience in proactive B2B product sales A confident communicator and natural relationship-builder Self-motivated, target ...

grading, G2 governance grading and V2 financial viability grading . We are proud of our C1 consumer grading, which recognises the strength of our customer focus, our approach to health and safety, our improving repairs service, and the meaningful way we use customer insight to shape services … have strong foundations to build from. In recent years, we have built 829 new homes, invested £107m in improving existing homes, achieved 88.7% customer satisfaction and maintained 99.8% of our homes at the Decent Homes Standard. We are ideally looking for experienced non-executives who can bring strategic judgement ...

Project Manager within the Chief Operating Office. This role is pivotal in shaping the future by delivering strategic ambitions through operational excellence, innovation, enhanced customer experience, and business protection from industry threats. The position is based in Alderley Edge, 20 miles from Manchester centre, and offers a hybrid … with third parties to manage costs and maximise value. Deliver Technical Upgrade Projects including Operating System Changes, Software Upgrades, and Platform Rehosting. Essential Skills experience in infrastructure management. Proficiency with Oracle. Strategic planning abilities. experience in a project manager role. Additional Skills & Qualifications Prince 2 or equivalent ...

times We Expect High Performance - we set a high standard and we’re not satisfied with being average This role As our Senior Manager, Customer Success & Account Management, you’ll be working with our UK Managing Director, and will be instrumental in leading the commercial evolution … quota-bearing expansion targets, owning commercial metrics such as NRR and NPS Experience leading a team through strategic change management, transforming support or CX functions into commercial account management units. Strong analytical capability and commercial acumen—comfortable using data and risk-reporting frameworks to understand portfolio health. Fast learning ...

ensure our most critical customers achieve their security objectives. You will serve as a trusted expert advisor, providing strategic technical guidance and translating unique customer use cases into actionable best practices for security and resilience. By cultivating deep, collaborative partnerships, you will act as a vital bridge between … customer and our internal product teams to continuously improve our software offerings. Success in this role means ensuring robust customer health, driving high satisfaction scores, and uncovering new opportunities for product expansion to maximize their investment.What you will doPartner with customers in long-term engagements to provide technical ...

flights, and ground transport. You will define strategy and a long-term vision for AI capabilities that help product teams move faster and improve customer experience. You will partner with Data & AI, engineering, and business leaders, bringing deep ML expertise to identify high-impact opportunities and shape data-informed ...

role where you'll simply ship features or manage a backlog. They're looking for a Product Manager who is passionate about understanding which customer problems are worth solving, works closely with Product Design and Engineering to validate solutions, and can get valuable products and features into customers' hands … quickly. You'll balance user needs, commercial objectives and technical considerations, with success measured through customer adoption and genuine business outcomes rather than simply how much gets delivered. AI is also an important part of the product strategy. You don't need to be an AI specialist ...

highly regarded digital business that reaches millions of consumers every week. Sitting within a cross functional product environment, you will use data to shape customer experiences, influence product strategy, and drive measurable business outcomes. You will take ownership of key analytics initiatives while helping to develop best practice across … deeply embedded within product development. They offer a collaborative environment where analysts work closely with Product, Engineering, Design, and Research teams to solve complex customer challenges. The Role As a Senior Data Analyst, you will: Partner with product teams to define success metrics and measurement frameworks Establish robust governance ...

mockups into beautiful, functional user experiences. Level up our website and dashboard —enhance performance, refine UX, and ship new features that make the customer experience more enjoyable. Ship mobile and desktop apps —from iOS to Windows, you’ll build cross‐platform experiences that our users love … right tools, frameworks, and architectures to keep our products fast, scalable, and future‐proof. To crush it in this role, you’ll need: Experience with Next.js, React, and UIkit —you know how to build sleek, high‐performance UIs with modern tools, and you’re comfortable navigating and contributing ...