26 to 50 of 96 Customer Experience Jobs in the North West

more than 110 years. Underlying all activities is our “At your side” spirit, which always places our customers first. We do this with a customer-first attitude and commitment to the circular economy, ensuring minimal impact on the environment through our “At your side 2030” vision and environmentally conscious … Product Marketing, Ecommerce, Commercial teams, OneIT and development partners, you will play a key role in delivering scalable, high-quality web experiences that support customer needs and business growth. 🌀 About the Role As Web/CMS Lead, you will be the subject matter expert and marketing operational lead ...

Business Development Manager Are you a motivated by targets, possess excellent customer facing skills and want to build an exciting sales career in a leading technology business? Red Recruitment is recruiting a Business Development Manager to join a telecoms and technology company who are recognised as a leader … electric car leasing scheme Progression Opportunities Key Responsibilities of a Business Development Manager: Supporting a wide range of existing customers, delivering an exceptional customer experience Outbound calling existing customers to book them into a technology review Maintaining complete and up-to-date records of all current contracts ...

MSite has an exciting opportunity for a Customer Service Representative to join our team working in Liverpool. You will join us on a full-time, permanent basis. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader, providing … role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Customer Service Representative role: As a Customer Service Representative, you will be the first point of contact for MSite customers, delivering exceptional service ...

internationally to promote innovative digital learning solutions that support literacy, numeracy, wellbeing and phonics .This role offers the opportunity to manage an existing customer portfolio whilst developing new business opportunities , making a meaningful contribution to educational outcomes and organisational growth. Salary: £36,849 per annum Employment type: Permanent Working … will take ownership of a regional portfolio of school customers , combining account management with proactive business development activity .Working closely with colleagues across sales, customer experience and marketing , you will identify opportunities to increase product adoption, build lasting customer relationships and drive revenue growth .The role involves ...

ensure service continuity and delivery against agreed SLAs. Support audit activities and remediation of control findings. Drive continuous improvement initiatives across cryptographic operations and customer experience. Essential Skills & Experience Proven experience within Cryptography, Information Security, or Key Management environments. Strong understanding of cryptographic concepts, key lifecycle management … security controls. Experience managing cryptographic hardware and key management processes. Knowledge of PKI, certificate management, and enterprise cryptographic services. Strong stakeholder management and communication skills, with the ability to engage technical and non-technical audiences. Experience supporting risk, compliance, audit, and governance requirements. Strong attention to detail with ...

Sales Technical Design Architect (TDA) is accountable for translating customer business goals into robust, scalable and supportable technical designs across the full opportunity and delivery lifecycle. Acting as Elite Group’s technical authority, the TDA owns the Design lifecycle, validates solution feasibility, and ensures platforms are delivered … closely with Sales, Delivery, Support, suppliers and most importantly customers. Engaging directly in requirements workshops and technical discussions to shape solutions that translate to customer focused outcomes. The TDA governs governs design changes, mentors engineering teams, and acts as a senior escalation point. Through strong design governance and supplier ...

Salary: £60,000 - £68,000 + Benefits Type: Permanent The Opportunity We're partnering with a growing organisation undertaking significant investment in its digital customer and commercial capabilities. As part of this journey, they are seeking an experienced CRM Functional Lead to take ownership of their HubSpot platform … drive best practice across marketing, sales, and customer operations. This role is ideal for someone who combines strong HubSpot expertise with stakeholder management, process improvement, and CRM strategy, ensuring the platform delivers measurable business value and supports future growth. Key Responsibilities Own the functional design, configuration, and ongoing evolution ...

ambitious growth plan, this is an exciting time to join the Moorepay team: to build a career, drive change, and help supercharge our customer support. If you love the idea of working in a customer-centric, people-focused, fast-paced and data-driven role, then we want … hear from you! As a Customer Support Advisor, you’ll support customers using Moorepay’s HR and payroll software, helping resolve queries and ensuring they get the most value from the platform. You will help improve the product by raising issues and new functionality requirements. You will ...

+ Benefits We're partnering with a fast-growing e-commerce business that's investing heavily in its technology function and customer experience. As the company continues to scale, they're looking to add an experienced Support/Infra Engineer to their internal IT team. This is a fantastic … onboarding, offboarding and access requests Contribute to IT projects, office technology rollouts and infrastructure improvements Create and maintain technical documentation and support procedures Skills & Experience Essential Strong experience supporting Apple Mac environments Experience with Apple device management solutions such as Jamf, Kandji or Intune Good networking knowledge ...

publishers and resellers through a smart, seamless, and scalable platform that drives sustainable growth across the technology ecosystem. With more than 35 years of experience in the software channel, we have built a proven model focused on removing complexity, accelerating go-to-market execution, and unlocking measurable growth opportunities. … relationships while actively hunting new business opportunities. This is a role for someone who is equally comfortable picking up the phone to a lapsed customer as they are negotiating terms with a long-standing partner: someone who takes genuine ownership of their pipeline and pride in hitting their numbers. ...

Digital Product Owner , the role holder will provide vision and direction of product delivery, creating innovative solutions that meet the needs of the customer and wider Business stakeholders whilst delivering the Bank Digital strategy. They will translate user needs from various sources (i.e marketing & data analysis, stakeholder requirements … refine a prioritised backlog and release roadmap that represents that vision and create, evolve and deliver new, innovative and engaging propositions that drive customer engagement, self-service behaviour and customer advocacy. The role holder will be the main customer advocate within scrum team delivery, you will drive ...

ambitious Account Manager to join its Manchester team. This is a fantastic opportunity for someone who enjoys building relationships and growing existing customer accounts rather than chasing cold new business. You'll manage a portfolio of clients, reconnect with dormant accounts, identify upsell opportunities, and help businesses adopt modern … technology solutions. What you'll be doing: Managing and developing a portfolio of existing customer accounts Re-engaging inactive clients and identifying new revenue opportunities Building long-term relationships through consultative account management Selling a range of technology solutions including connectivity, cloud and communications Preparing proposals, negotiating deals ...

collaborating with DXC Technology to connect them with exceptional professionals for this role. Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. Job Description: 5 Days onsite in Manchester Must be a sole British Citizen who has lived … secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the world s leading IT solutions enterprises, helping us deliver services and solutions ...

team through day‐to‐day delivery. This is not a traditional senior developer role. We are looking for engineers who think beyond tickets, understand customer outcomes and help create high‐performing engineering teams. Key Responsibilities Deliver Customer Outcomes Design, build and deploy scalable, secure and cloud‐native applications … across Marketplace and Conversion domains. Work closely with Product Managers, Business Analysts, Data Analysts and QA to understand customer problems and translate them into technical solutions. Deliver customer‐facing capabilities that improve conversion, customer experience and commercial outcomes. Take ownership of features from discovery through production. ...

MSite has an exciting opportunity for a Customer Service Representative to join our team working in Liverpool. You will join us on a full-time, permanent basis. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader, providing … role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Customer Service Representative role: As a Customer Service Representative, you will be the first point of contact for MSite customers, delivering exceptional service ...

answers you need, instantly! * JOB DETAILS At Apogee Corporation, we are shaping what modern workplace services look like - combining over 30 years of experience with the innovation strength of being an independent subsidiary of HP Inc. We help organisations work smarter, faster, and with far less friction. Our ambition … partner growth Work closely with operational teams to ensure services are deliverable, scalable, and efficient Resolve commercial or delivery challenges where needed, balancing customer expectations with operational reality Build and manage a healthy pipeline and use data to drive performance improvement A typical working pattern is Monday to Friday ...

appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile Banking clients. They … Engineer to join their team for an initial 12-month contract. However, there may be scope for extension. Role Overview: We are seeking a customer-focused Desktop Migration Support Engineer with strong communication skills and solid hands-on desktop support experience. This role is ideal for someone with ...

demandITcourses,practicetestsandvirtuallabs. AccesstoBupaEmployeeAssistanceProgramme(EAP)foryouandyourfamily. CycletoWorkscheme. AccesstovendorpricingforpersonalIThardwareandsoftwarepurchases. MicrosoftWorkplaceDiscountProgrammewithsavingsonSurfacedevicesandMicrosoft365subscriptions. Regularsocialevents,team-buildingactivities,andaRefer-a-Friendbonusscheme. About the Role We are seeking a highly motivated and customer-focused Professional Services Engineer to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions … skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line ...

30+ days left to apply)job requisition id: R\_2606\_8320****About TaskUs:**** TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients … Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.Think of yourself as a strategic architect and operational engine playing a direct role in the growth, innovation ...

Join Barclays as a Senior AI Conversational Designer and lead the evolution of our digital landscape. We are looking for a customer-obsessed, forward-thinking leader to spearhead our Conversational Assistant and AI function within the Digital Customer Experience team. In this role, you will drive innovation … leverage cutting-edge technology, and redefine customer experiences across our digital offerings. You will deliver Conversational Banking services, including chat, conversational self-service, and fallout prevention, while shaping the model team structure for managing technology and concepts in this space, including AI/ML and advanced data analysis. ...

Hybrid – 2 days per week in office) Salary and Benefits: £120k + 30% Bonus About the Role We’re partnering with a high-growth, customer-centric digital business undergoing a significant period of transformation to find an experienced Head of Machine Learning & AI. This is a senior leadership opportunity … focused on production-grade machine learning systems that directly shape customer experience and commercial performance across one of the UK’s leading consumer platforms. You’ll lead a team responsible for recommendation, ranking, search and personalisation systems embedded across customer journeys, while also shaping the next generation ...

priorities and future growth. You'll work closely with engineering, product and technology leaders to ensure architecture enables rapid delivery, commercial success and exceptional customer experiences. Reporting to the Engineering Director, you'll lead a team of architects and technical specialists, providing both strategic direction and technical guidance across … airport partners globally. Key responsibilities Architecture Strategy & Technical Leadership Define and evolve CAVU's architecture strategy, ensuring technology decisions align with business objectives, customer needs and long-term platform scalability. Provide technical leadership across cloud and solution architecture, driving the adoption of modern architectural patterns and engineering best practices. ...

days remote, plus flexible working) A leading consumer technology business is seeking an experienced CRM leader to drive the next phase of its customer engagement strategy. Reporting into the Head of Performance Marketing, this is a high-impact role with responsibility f or shaping and evolving CRM performance across … entire customer lifecycle. You'll work with a rich and complex customer dataset, leveraging data, automation, personalisation and emerging technologies to deliver measurable commercial outcomes and exceptional customer experiences. This is far more than a campaign delivery role. The successful candidate will play a key part ...

priorities and future growth. You'll work closely with engineering, product and technology leaders to ensure architecture enables rapid delivery, commercial success and exceptional customer experiences. \n Reporting to the Engineering Director, you'll lead a team of architects and technical specialists, providing both strategic direction and technical guidance … responsibilities \n Architecture Strategy & Technical Leadership \n \n Define and evolve CAVU's architecture strategy, ensuring technology decisions align with business objectives, customer needs and long-term platform scalability. \n Provide technical leadership across cloud and solution architecture, driving the adoption of modern architectural patterns and engineering best practices. ...

earnings of 34,000 (with very fair targets). Overview: Reporting to your Sales Manager, you'll be confident, smart and passionate about the customer experience preferably with experience within Recruitment or Recruitment Advertising/ATS. The successful candidate will have the finesse to close deals … years, fully supported environment, comprehensive training To find out more about this exciting opportunity, send through your CV today. Candidates with the relevant experience or job titles of; Sales Development, Sales Assistant, Sales Administrator, Sales Development Representative, Business Development Representative, Business Development, New Business, Account Management, Account Manager, Sales ...