51 to 75 of 96 Customer Experience Jobs in the North West

Network Field Services Engineer, Preston Roc Technologies is seeking a highly motivated and customer-focused Network Field Service Engineer to join our dedicated on-site team in Preston. This is a hands-on, operational role responsible for maintaining and supporting our client's network infrastructure, ensuring contractual service levels … consistently achieved and delivering an exceptional customer experience. You will play a key role in installing, maintaining, troubleshooting, and supporting network equipment across the campus environment. If you have strong networking skills, enjoy solving technical challenges, and thrive in a customer-facing environment, we'd love to hear ...

develops and manages innovative data products and services in-house, while building strategic external partnerships that increase adoption of our digital assets to improve customer journeys and support the efficient operation of the Strategic Road Network. As Principal Lab Manager, you will lead the development of high-value … shaping, scoping, and delivering connected services that support RIS strategy goals and business plan priorities, unlocking National Highways platforms, assets, and intelligence to improve customer experience through external adoption. Develop and manage senior strategic partnerships across the mobility ecosystem, including road authorities, automotive organisations, and data aggregators, creating ...

Join Creative Process Digital as an AI Specialist Apprentice! With a £22,000 salary gain hands-on experience, develop your skills, and study one day a week. Role Typical Day-to-Day Responsibilities AI Opportunity Identification. Meet with departments to understand workflows and bottlenecks. Identify repetitive tasks that could … automated. Assess where AI could improve productivity, customer experience, or decision-making. Build business cases for AI initiatives. AI Tool Implementation. Research and evaluate AI platforms and technologies. Deploy AI tools across teams (e.g. ChatGPT, Microsoft Copilot, automation platforms). Configure and test AI workflows. Work with software ...

seeking a Client Services Director in Manchester to manage all aspects of service delivery, focusing on leadership and operational excellence. This role involves overseeing customer support, implementing ITSM practices, and leading professional services to align with customer needs and drive satisfaction. The ideal candidate will have a strong … background in IT service management, be able to develop effective customer experience strategies, and promote a culture of collaboration and customer-centricity within the team. #J-18808-Ljbffr ...

Senior CRM Analyst £50,000 - £55,000 Handforth, Stockport This is an opportunity to shape how a large customer-focused organisation uses data to drive marketing performance. The role blends hands-on analytics with strategic influence, offering visibility across senior stakeholders and the chance to directly impact customer engagement and commercial outcomes. THE COMPANY They are a well-established, customer-centric business with a strong digital presence and a focus on delivering exceptional customer experiences. Data sits at the core of their marketing strategy, and they continue to invest in analytics capabilities to deepen customer ...

strategy that improves adoption of ITSM tools, support processes, digital channels and self-service capabilities. Identify gaps in Service Desk analyst capability, digital support experience, knowledge availability and ticket handling consistency. Work with Service Desk leadership, resolver groups and business stakeholders to understand support needs, reduce friction and improve … Training & Capability Development Design and own a structured Service Desk training and enablement programme aligned to L1/L2 support needs, ITSM processes and customer service expectations. Deliver a mix of instructor-led training, workshops, floorwalking, knowledge refreshers and self-service learning content for Service Desk analysts ...

people, a team that is passionate, committed and dedicated to delivering an exceptional experience. About the Role We are looking for a motivated and customer focused 1st Line Service Desk Technician to join our growing Managed Services Team. You’ll handle incoming support requests, resolve common IT and telecoms … issues, and ensure every interaction delivers a great customer experience. This is the perfect opportunity for someone looking to further their career within an MSP environment. Key Responsibilities Act as the first point of contact for incoming support requests (phone, email & ticketing system) Logging, prioritizing and managing support tickets ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

raise technical or data issues with the Online Product and platform team as needed Maintain high standards of product data quality, ensuring a consistent customer experience across all listings Keep documentation and trackers up to date to support internal reporting and performance visibility About You Experience … deadlines in a fast-paced or high-volume environment Good communication skills Organised and methodical, with the ability to manage repetitive tasks with care Experience working with product data or supporting an ecommerce team (preferred but not essential) A team player with a proactive and dependable approach to getting ...

businesses use data to drive growth, reduce financial risk, and remain compliant. As part of their continued expansion, they are seeking a Customer Success Executive to join their team. This is an excellent opportunity for a customer-focused professional who enjoys building strong relationships, solving problems, and helping … clients achieve measurable success. The Role As a Customer Success Executive , you will act as the first point of contact for clients, providing support, training, and guidance to help them gain maximum value from the platform. You will play a key role in driving product adoption, increasing customer ...

Head of Machine Learning & AI, based in Manchester (Hybrid). In this pivotal leadership role, you will define and oversee ML strategies that enhance customer experience across one of the UK’s top consumer platforms. Your responsibilities will include leading a team in production ML systems for recommendations ...

scheme member data across LPPA. You will strengthen controls, enhance assurance arrangements and ensure our data supports regulatory compliance, effective governance and an excellent customer experience. Leading a specialist team of six, you will build capability, drive performance and deliver a high-quality, independent data quality service. Working closely … Demonstrate strong understanding of regulatory requirements across Local Government, Police and Fire pension schemes. What you will bring: Essential - Previous management or senior management experience, ideally with at least five years' experience. - At least five years' experience in Local Government pensions administration. - Experience in client relationship ...

Working closely with customers and internal delivery teams, this role has overall responsibility for ensuring our Enforcement Service contracts are delivered in line with customer expectations, contractual commitments and financial budgets. You will coordinate service delivery across Projects, Operational Support and Solutions Engineering, ensuring key operational functions work collaboratively … achieve customer outcomes and business objectives. You will serve as a primary point of contact for our customers, with responsibility for contract performance, representing the voice of the customer and identifying future business opportunities. The role requires the definition of long-term strategic goals and targets, effective resource ...

Hybrid - Cheshire (1-2 days per week) £50,000 - £55,000 This is an excellent opportunity to lead CRM analytics in a data rich, customer focused environment. You will work closely with Marketing to shape strategy, influence campaigns and deliver measurable commercial impact through high quality insights. The Company … They are a well established consumer business with a strong UK presence and a loyal customer base. Data plays a central role in how they engage customers across digital and in store channels. The team is collaborative, supportive and focused on using analytics to drive better customer experiences. ...

Engineering Director and guiding a team of architects and specialists. You will work with engineering, product and technology leaders to deliver rapid, reliable customer experiences while shaping the future evolution of Propel and expanding into new #J-18808-Ljbffr ...

Support Technician - Preston Our Client is a growing and innovative organisation operating across multiple sectors, focused on delivering high-quality environments and customer experiences. Their approach is centred on challenging traditional models and creating modern, forward-thinking solutions that meet the needs of evolving markets. With a strong track … will play a key part in providing 1st and 2nd line technical support, ensuring issues are resolved efficiently while maintaining a high standard of customer service. You will act as a key escalation point for more complex technical issues and support the wider IT team in delivering a reliable ...

Keynes Hybrid TISSL, ClearCourse Hospitalitys premium EPOS brand, is looking for a Director to set the strategic direction, drive revenue growth and own the customer experience. This is a BU leadership role with a team spanning product management, account management, new business, and implementation. To be considered for this ...

Keynes Hybrid TISSL, ClearCourse Hospitalitys premium EPOS brand, is looking for a Director to set the strategic direction, drive revenue growth and own the customer experience. This is a BU leadership role with a team spanning product management, account management, new business, and implementation. To be considered for this ...

business. You'll work closely with clients across HR, Operations, Payroll, Finance and IT, becoming a trusted advisor whilst working alongside internal marketing, customer success and product teams to maximise growth. The business has an excellent culture, encourages personal development and offers clear opportunities for progression as it continues … meetings via Teams and face-to-face. Prepare proposals, negotiate commercial agreements and close additional business. Work closely with internal teams to ensure outstanding customer experience. Maintain accurate CRM records and pipeline forecasts. Manage your own diary with the flexibility of a fully remote role. What We're Looking ...

Senior Insight Analyst Stockport (Hybrid – 2x Days a Week) £40,000-£50,000 THE COMPANY This is an opportunity to join a well-established, customer-focused business with a strong data culture, following an internal promotion within the analytics team; you’ll sit within a high-impact Customer … Evaluate marketing performance & ROI across channels Monitor and optimise contact centre performance (sales-focused metrics) Identify customer pain points and opportunities to improve CX and conversion Translate stakeholder questions into clear analytical outputs and recommendations Support real-time decision-making with data-driven insights YOUR SKILLS & EXPERIENCE Strong ...

Project Manager will be involved in leading the delivery of business-critical technology and change initiatives aimed at improving operational efficiency and customer experience. The post holder will be responsible for planning and executing projects end-to-end, managing budgets, timelines, risks, vendors and internal/external stakeholders, while … solutions. What you'll need to succeed Reporting into the Head of Technology, they are seeking someone from a professional services background with proven experience delivering IT infrastructure and SaaS based projects, who can manage multiple priorities simultaneously and can deal with demanding stakeholders. Essential Requirements: Proven experience ...