126 to 150 of 199 Customer Experience Jobs in the North West

I&C Metering Engineer

Hiring Organisation
RecruitMe
Location
North West London, London, United Kingdom
Employment Type
Permanent
Salary
£45,000
Half-Hourly, CT, LV, and HV meters Conduct communications testing and resolve connectivity issues Retrieve critical metering data from I&C sites Own the customer experience at every site visit Complete all work to Health & Safety and compliance standards Collaborate with support teams to ensure smooth delivery Manage … maintain tools, stock, and documentation What Were Looking For EUSR registration up to Three Phase Whole Current is essential Experience in I&C or AMR metering is highly desirable Strong working knowledge of CT/LV or CT/HV installations Excellent problem-solving and communication skills Confident working ...

Deputy Director, HR Transformation

Hiring Organisation
Jobleads-UK
Location
Warrington, England, United Kingdom
operating model, digital and systems modernisation. You will ensure HR meets future organisational needs through modern, efficient and user-centred services that improve employee experience, strengthen workforce outcomes and deliver value for money. You will support Defra’s contribution to the Synergy Programme, lead development of the HR Target … Programme and oversee delivery of the Defra Group HR transformation portfolio. Drive the design and implementation of modern, service-oriented HR capabilities that improve customer experience, service quality and organisational performance. Synergy, Digital and Technology Transformation Act as the HR Functional Sponsor for Defra into the Synergy Programme. ...

Salesforce Technical Consultant/Senior Consultant - Deloitte Digital

Hiring Organisation
Deloitte
Location
Manchester, Greater Manchester, United Kingdom
Salary
£ 70 K
opportunity Our Salesforce practice is part of a wider Deloitte Digital community that joins together many different skills to deliver amazing digital transformations and customer experiences for our clients across both the public and private sectors. In this role, you’ll work with outstanding digital talent across disciplines … imagine, deliver and run forward-thinking, business focussed and experience-driven solutions for iconic brands. You’ll expand the impact we make with our clients, growing our business without compromising on our quality, integrity and culture. As a Consultant/Senior Consultant, you will: Contribute to the technical design ...

Principal Platform Engineer

Hiring Organisation
The Very Group
Location
Liverpool, Merseyside, United Kingdom
Salary
£ 60 K
build, safer to release and easier to scale. The impact of your work will be felt across every product, every team and every customer experience we deliver. If you enjoy solving complex problems, improving how things work and seeing your ideas adopted at scale, you’ll feel right … them with practical, hands-on support Connect systems, platforms and services so they work seamlessly together Spot opportunities to improve performance, reliability and developer experience and make them happen Champion modern engineering practices and help teams adopt them with confidence About YouYou’re someone who enjoys getting underneath ...

Broadband Manager

Hiring Organisation
Money Expert
Location
Chester, Cheshire, North West, United Kingdom
Employment Type
Permanent
Salary
£45,000
Broadband Sales Team. Reporting to the Head of Sales , you'll be responsible for driving sales performance, developing your team, and delivering exceptional customer outcomes while maintaining high standards of compliance and engagement. Why Join Us? Join a fast-paced, results-driven environment where your leadership will directly impact … monitor KPIs, provide regular coaching and feedback, manage performance, and work closely with senior management to implement strategies that improve productivity, conversion rates, and customer experience. We're looking for a proactive and inspiring leader with proven experience managing a broadband sales team preferably within a contact centre ...

Broadband Sales Team Manager

Hiring Organisation
Money Expert
Location
Chester, Cheshire, North West, United Kingdom
Employment Type
Permanent
Salary
£45,000
Broadband Sales Team. Reporting to the Head of Sales , you'll be responsible for driving sales performance, developing your team, and delivering exceptional customer outcomes while maintaining high standards of compliance and engagement. Why Join Us? Join a fast-paced, results-driven environment where your leadership will directly impact … monitor KPIs, provide regular coaching and feedback, manage performance, and work closely with senior management to implement strategies that improve productivity, conversion rates, and customer experience. We're looking for a proactive and inspiring leader with proven experience managing a broadband sales team preferably within a contact centre ...

Broadband Telesales Manager

Hiring Organisation
Money Expert
Location
Chester, Cheshire, North West, United Kingdom
Employment Type
Permanent
Salary
£45,000
Broadband Sales Team. Reporting to the Head of Sales , you'll be responsible for driving sales performance, developing your team, and delivering exceptional customer outcomes while maintaining high standards of compliance and engagement. Why Join Us? Join a fast-paced, results-driven environment where your leadership will directly impact … monitor KPIs, provide regular coaching and feedback, manage performance, and work closely with senior management to implement strategies that improve productivity, conversion rates, and customer experience. We're looking for a proactive and inspiring leader with proven experience managing a broadband sales team preferably within a contact centre ...

Head of Software Support & Customer Experience

Hiring Organisation
Jobleads-UK
Location
Liverpool, England, United Kingdom
high-quality service daily. This strategic, senior leadership role spans healthcare, social care, education, and oncology systems, focusing on operational excellence, service strategy, and customer experience. You will guide teams, set performance metrics, and deliver lasting improvements. #J-18808-Ljbffr ...

Ecommerce Executive

Hiring Organisation
Zachary Daniels
Location
Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
across the UK, Europe, North America and other priority territories. This is a hands-on role covering website trading, digital acquisition, merchandising, promotions and customer retention. It would suit someone who enjoys taking ownership, analysing performance and turning ideas into measurable growth. Key responsibilities: Support the delivery of international … seasonal trading events. Grow qualified traffic through paid media, CRM, SEO, affiliates and partnerships. Improve conversion rate, average order value, repeat purchase and customer lifetime value. Adapt website content and customer journeys for different international markets. Analyse sales, customer and marketing performance, recommending clear actions. Monitor competitors ...

Executive Director of Resources

Hiring Organisation
Jobleads-UK
Location
Oldham, England, United Kingdom
Executive, you will lead a broad portfolio encompassing Finance, Legal, Digital & IT, HR & Organisational Development, Democratic Services, Internal Audit, Risk & Assurance, Governance, Performance, Transformation, Customer Experience, Procurement, and Revenues & Benefits. But this is about much more than leading corporate services. We want our enabling functions to become ...

Cloud-Native Architecture Leader for Scalable Platforms

Hiring Organisation
Jobleads-UK
Location
Manchester, England, United Kingdom
Engineering Director and guiding a team of architects and specialists. You will work with engineering, product and technology leaders to deliver rapid, reliable customer experiences while shaping the future evolution of Propel and expanding into new #J-18808-Ljbffr ...

Digital Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
Manchester, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £52,000 per annum
000. This is an excellent opportunity for a Digital Analyst to join a well-established organisation investing heavily in its digital products and customer experience. You'll play a key role in turning digital data into actionable insights, helping product and marketing teams make informed decisions that drive measurable … business impact. The Company They are a large, customer-focused organisation with a strong digital presence and an ongoing commitment to data-driven decision making. Their digital team works across a range of online products and platforms, continually improving customer journeys through insight, experimentation and optimisation. With ...

Data Governance Manager (12 Month FTC)

Hiring Organisation
RS Group
Location
Manchester, United Kingdom
Employment Type
Full Time
standards and compliance requirements, with a secondary focus on supporting ERP master data management. This position serves as a critical bridge between Product Management, CX, Category Management, Markets and IT to ensure data is both accurate and usable across systems. What You Will Be Doing You'll be managing … Data Governance & System Executives and Product Information Coordinators based across our UK and Latvian offices, in order to: Enhance product range and customer satisfaction through accurate and consistent product data. Reduce operational inefficiencies and errors stemming from poor data quality. Ensure compliance with internal data standards and external regulations. ...

Lead Product Manager - Data

Hiring Organisation
The Very Group
Location
Liverpool, Merseyside, United Kingdom
Salary
£ 55 K
sparkle for millions of Very customers. About the teamOur Data team is at the heart of our transformation journey, enabling smarter decisions, better customer experiences and stronger business performance through trusted, accessible and high-quality data.We're building a modern, product-led approach to data, moving beyond traditional reporting … Lead Product Manager - Data, you'll join a growing community of product professionals who are passionate about delivering outcomes, championing continuous improvement and putting customer and colleague needs at the centre of everything we do. You'll have the opportunity to influence our Data Product strategy, shape how product ...

Marketing Operations Manager - Ai & Automation

Hiring Organisation
The Portfolio Group
Location
Manchester, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground up, this … Marketing Operations, you'll take ownership of the organisation's AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create highly ...

CRO Developer

Hiring Organisation
Harnham
Location
Manchester Area, United Kingdom
established digital performance business operating across multiple international markets. Through a portfolio of proprietary digital platforms, they manage and optimise the full customer journey from acquisition through to conversion. Their data-driven approach to growth has created a strong culture of experimentation, with significant opportunities to improve customer … implementations Collaborate with analytics teams to support experiment measurement and reporting Contribute to experimentation best practices, processes, and governance Identify technical opportunities to improve customer journeys and conversion performance Your Skills & Experience Strong commercial experience as a CRO Developer, Front End Developer, or Experimentation Developer Hands ...

Lead Appian Development Consultant

Hiring Organisation
Jobleads-UK
Location
Manchester, England, United Kingdom
Valtech? We’re the experience innovation company—a trusted partner to the world’s most recognised brands. To our people we offer growth opportunities, a values‐driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed … continuous learning, meaningful impact, and professional growth. Whether you’re pioneering new digital solutions, challenging conventional thinking, or building the next generation of customer experiences, your work will help transform industries. The Role As Lead Appian Consultant, you’ll work alongside multidisciplinary teams of strategists, architects, engineers, analysts, designers ...

Salesforce Technical Manager, Deloitte Digital

Hiring Organisation
Deloitte
Location
Manchester, Greater Manchester, United Kingdom
Salary
£ 80 K
opportunity Our Salesforce practice is part of a wider Deloitte Digital community that joins together many different skills to deliver amazing digital transformations and customer experiences for our clients across both the public and private sectors. In this role, you’ll work with outstanding digital talent across disciplines … imagine, deliver and run forward-thinking, business focussed and experience-driven solutions for iconic brands. You’ll expand the impact we make with our clients, growing our business without compromising on our quality, integrity and culture. As a Manager, you will: Depending on project scope and client needs, your ...

Senior Analyst

Hiring Organisation
Harnham
Location
Stockport, England, United Kingdom
Senior Insight Analyst Stockport (Hybrid – 2x Days a Week) £40,000-£50,000 THE COMPANY This is an opportunity to join a well-established, customer-focused business with a strong data culture, following an internal promotion within the analytics team; you’ll sit within a high-impact Customer … Evaluate marketing performance & ROI across channels Monitor and optimise contact centre performance (sales-focused metrics) Identify customer pain points and opportunities to improve CX and conversion Translate stakeholder questions into clear analytical outputs and recommendations Support real-time decision-making with data-driven insights YOUR SKILLS & EXPERIENCE Strong ...

IT Service Transformation & Operations Lead

Hiring Organisation
Proactive Appointments
Location
Liverpool, Merseyside, United Kingdom
Employment Type
Full-Time
Salary
£350.00 - £400.00 per day
responsible for modernising the way IT support is delivered across a large estate and corporate Head Office, while creating a more efficient, empowered and customer-focused technology function. The organisation supports multiple locations and 200+ Head Office users , making this a complex and highly visible environment where technology availability … critical to day-to-day operations. You will play a pivotal role in reducing operational inefficiencies, improving user experience, introducing automation and developing a high-performing team culture. Key Responsibilities Technology & Platform Transformation: Lead the optimisation and transformation of the ManageEngine ServiceDesk Plus Cloud platform, ensuring it effectively supports ...

Data Governance Lead

Hiring Organisation
Jobleads-UK
Location
Manchester, England, United Kingdom
market and bringing to life the art of the possible for our clients changing the narrative of Data Governance into a value, outcome experience for clients. We bring a subject to life to what Data Governance will mean for colleagues, we believe that an excellent experience for colleagues … positive impact on the clients customer. We have passion for building strategies, solutions and implementing Data Governance best practice, Data Products combined with user experience to help our clients solve their most complex and interesting business problems. Our Data Governance practice inspires clients by being outcome and value focussed ...

Senior Software Engineer

Hiring Organisation
CarFinance 247
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£55,000
Finance 247 is a passionate, backend-leaning technologist with a strong interest in modern web technologies and best practices. You'll have advanced experience with Vue 3 and its associated ecosystem, TypeScript, and Node, and be comfortable working with SQL - and because we use generative AI to design … modelling data in SQL, and shipping features end to end. We build on the Cloudflare developer platform (Workers, Pages, D1, KV, and Queues), so experience there is ideal, though a background in other cloud architecture such as Azure works just as well. There's a strong emphasis on clean ...

Product Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
Liverpool, Merseyside, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £70,000 per annum
growing digital platform. You'll work at the heart of product decision-making, driving experimentation, influencing roadmap priorities, and uncovering insights that directly impact customer acquisition, activation, and retention. The Company They are a high-growth, consumer-focused technology business with a strong product-led culture and an expanding … international customer base. Data plays a central role in how they build products, improve customer experiences, and drive commercial outcomes. With significant investment in analytics, experimentation, and innovation, they offer an environment where analytical thinking is genuinely valued. The organisation operates with a remote-first mindset and prioritises ...

IT Service Transformation & Operations Lead – 11817HS

Hiring Organisation
Proactive Appointments
Location
Liverpool, Merseyside, United Kingdom
Salary
£ 60 K
responsible for modernising the way IT support is delivered across a large estate and corporate Head Office, while creating a more efficient, empowered and customer-focused technology function.The organisation supports multiple locations and 200+ Head Office users, making this a complex and highly visible environment where technology availability … critical to day-to-day operations.You will play a pivotal role in reducing operational inefficiencies, improving user experience, introducing automation and developing a high-performing team culture.Key ResponsibilitiesTechnology & Platform Transformation: Lead the optimisation and transformation of the ManageEngine ServiceDesk Plus Cloud platform, ensuring it effectively supports both retail ...

Principal Data Management Lead

Hiring Organisation
The Very Group
Location
Liverpool, Merseyside, United Kingdom
Salary
£ 60 K
sparkle for millions of Very customers. About the teamOur Data team is focused on unlocking the value of data across the business, enabling better customer experiences, more informed decision-making and greater operational effectiveness.We're building modern, scalable data capabilities that support both current business needs and future growth. … experienced Data Management professional who combines strong technical and governance knowledge with the ability to influence change across a complex organisation.You'll bring:Significant experience within Enterprise Data Management, Data Governance or a related discipline.Strong knowledge of Data Quality, Metadata Management, Data Lineage, Reference Data, Master Data and Data ...