76 to 100 of 109 Customer Experience Jobs in the Thames Valley

clients’ teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. Our clients are investing more and more into the latest technologies driven by the need … deliver an enriched customer experience. No matter the scale or location, we help our clients deliver the right solution with our ability to deploy and install working systems and the infrastructure behind them. The best part of working with Celestra is knowing that whatever the challenge, we will always ...

Strategy & Architecture Team! Softcat is embarking on an ambitious period of technology and business transformation. As technology becomes increasingly central to our growth, customer experience and operational effectiveness, we are establishing a new Strategy & Architecture capability to help shape the next chapter of Softcat's technology journey. … Reporting Risk & Dependency Management Outcome Tracking Stakeholder Engagement Architecture Practice Enablement We'd love you to have: Significant Programme, Portfolio or Transformation Management experience. Experience coordinating complex change initiatives. Strong stakeholder management and influencing skills. Exceptional organisational and planning capabilities. Experience creating executive-level reporting and communications. Ability ...

collaboration with the Technical Services Coordinator to configure and test equipment to ensure software has been installed prior to being sent to the customer’s premises. Working in conjunction with the Warehouse team to assist with identification and verification of product. Carryout site builds by connecting to the client … clients’ teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. Our clients are investing more and more into the latest technologies driven by the need ...

Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. … enterprise knowledge management. You'll work with Fortune 500 companies and government agencies on their most strategic AI initiatives, architecting solutions that power customer service, agent assistance, and field operations at scale. This isn't just implementation work—you're helping shape how the world's largest organizations harness ...

Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. … enterprise knowledge management. You’ll work with Fortune 500 companies and government agencies on their most strategic AI initiatives, architecting solutions that power customer service, agent assistance, and field operations at scale. This isn’t just implementation work—you’re helping shape how the world’s largest organizations harness ...

PUDO) networks, third-party locker networks, and JDL's own locker network. The role ensures all OOH solutions work together to deliver a seamless customer experience while improving last-mile efficiency, reducing delivery costs, and supporting JDL's long-term logistics strategy. Key Responsibilities Strategic Leadership Develop … execute the European OOH strategy across all markets. Ensure PUDO and locker networks complement each other to maximise customer coverage, operational efficiency, and cost savings. Identify new business opportunities and innovative OOH solutions that support network growth and carrier efficiency. PUDO Network Own the European PUDO strategy and roadmap. ...

reviews, and QBRs. Subject Matter Expertise Serve as the SME on how platform workflows operate end-to-end, across the vendor, Ingram Micro, and customer experience. Assess the current experience within each solution area and help define the target state as the business evolves. Stay current on platform … Success Team. Contribute to KPIs, reporting, and executive materials that demonstrate solution-area progress and business impact. What you bring to the role: Experience & Education Bachelor's degree (or equivalent combination of education and experience) required. 3+ years of functional experience, including a minimum of 1 year ...

Infinitesima, Abingdon, UK, is seeking an Applications Engineering Manager to lead a growing team of customer-facing engineers. You will guide demonstrations, technical evaluations and deployments while aligning customer needs with product development. You will work across mechanical, electronic, software and scientific disciplines, translating complex requirements into scalable … solutions and ensuring a strong customer experience through to successful deployments. #J-18808-Ljbffr ...

Technology and Support Services (TSS) organization. Strive for continual improvement with team organization, processes and procedures. Maintain reporting of key performance indicators (KPI).Develop customer-facing and internal documentation on best practices, troubleshooting flowcharts, training materials and FAQs to ensure consistent customer experience. Communicate with Engineering, Applications Engineering … Marketing, Category Management, Supply Chain Services, and Quality Assurance divisions of any product problems, opportunities, or emerging customer needs. Provide subject matter expertise and leadership for data centre mechanical and electrical (M&E) support activities, including power distribution, UPS, generators, cooling, airflow management, and environmental monitoring systems. Support data ...

cross-functionally to align product and engineering goals Handle the critical moments - confidently manage incidents and high-pressure challenges What you'll bring Strong experience delivering complex software systems at scale Expertise in JavaScript/TypeScript, Node.js, and React Solid understanding of architecture, APIs, and database design Experience … culture Why join us? You'll be part of a business that genuinely cares about the people it supports, with a strong focus on customer experience and meaningful impact . You'll have the autonomy to shape solutions, the platform to influence change, and the opportunity to grow ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll travel daily to customer sites across the Hospitality & Retail … Cat5/5e/6 and fibre). Site Services: Carry out equipment swap-outs, repairs, and support activities, ensuring all processes, documentation, and customer requirements are followed accurately. Client Communication: Liaise with clients to understand requirements, clearly explain technical issues, and follow agreed escalation procedures when necessary. Cabling ...

major FMCG business runs a successful eCommerce operation. Whether you've completed an internship, placement year, graduate scheme, or have some early commercial experience in FMCG, retail, digital marketing or eCommerce – we'd love to hear from you.ð What You'll Be DoingAs part of our Direct-to-Consumer … team, you'll help drive the commercial performance of our online business. You'll learn how to optimise customer journeys, improve conversion, analyse trading performance and develop promotions that generate real revenue growth. Drive Commercial GrowthHelp create exciting promotional campaigns, bundles and offersSpot opportunities to increase revenue, conversion ...

governed, commercially controlled and progressing against agreed outcomes. Overseeing project reporting, RAID, WIP, financials and delivery performance. Working closely with Practice Leads, Sales and Customer Success to manage priorities, resources and opportunities. Supporting strategic bids and customer engagements, helping turn great ideas into compelling propositions. Acting … standards, methodologies and ways of working. Overseeing resource utilisation, project scheduling and the wider PMO function. Ensuring successful handover into Service Management and ongoing customer relationships. Building a culture of continuous improvement through lessons learned, knowledge sharing and better ways of working. Helping shape innovative propositions and integrated services ...

home and hybrid working. Base location: UK Wide (Field Based) Working Pattern: Full time 37.5 hours per week Salary: Excellent basic salary based on experience + car allowance + commission + performance related annual bonus + a range of other benefits to support your family, finances, and wellbeing. … maintaining networks for our broad range of customers, we specialise in providing expertise in intelligent network design, innovation in commercial solutions and simplicity in customer experience. Neos are a UK based telecom providing a range of connectivity solutions across the entire United Kingdom. What is the Role ...

Private GP and much more! ________________________________________________________________________ Lead the Future of Global Service Excellence Are you a strategic service leader with a passion for customer success, operational excellence, and building high performing international teams? We are looking for an experienced Global Services Director to lead our worldwide service organisation within … opportunity for someone who thrives in an international environment and is driven to develop innovative service strategies, grow recurring revenues, and deliver an exceptional customer experience. Working closely with the Managing Director and cross functional leadership teams, you will shape the future of our global service operations while supporting ...

role for sellers who want real ownership, complex challenges, and the opportunity to make a visible impact Job Requirements Develop a deep understanding of customer’s strategies, goals, challenges, risks, and transformation priorities, and connect them to NetApp’s differentiated unified platform and solutions. Act as a trusted advisor … customer by combining technical curiosity, business acumen, and solution expertise to guide customer transformation. Demonstrate strong hunting mentality identifying whitespace opportunities, new workloads, emerging buyer personas, and expansion paths across your territory. Execute with disciplined sales excellence, including pipeline management and forecast accuracy, using MEDDICC aligned with discovery ...

global organisation in the digital products and fintech space is looking for a Senior DevOps Engineer to support the delivery and evolution of its customer-facing platforms. The business develops and operates a suite of high-traffic digital products, including web, mobile, and API-driven services used by millions … pipelines. Working closely with product engineering, security, and platform teams , you will help accelerate product delivery, improve system reliability, and enhance the overall user experience through modern DevOps practices. This role will suit someone passionate about product-driven engineering , platform scalability, and continuous innovation. Key Responsibilities Support the build ...

Keynes Job Type: Permanent, Full-Time Working Hours: MondayFriday, 8:00am5:00pm Salary: £30,000£35,000 per annum, plus bonus structure, depending on experience We are looking for an experienced and commercially minded E-commerce Specialist Private Label Products to join our client's growing team in Milton … development and launch of new private-label products across all relevant online channels. Identify opportunities to improve website and marketplace performance, productivity, conversion and customer experience. Develop quarterly and annual sales plans, set targets and support product launch and growth strategies. Plan promotional calendars around product launches, seasonal events ...

industries. As the business continues to expand, they're looking for an experienced UI Developer to play a key role in shaping the user experience of their flagship product. This isn't a typical front-end web development role. You'll be working on a sophisticated software platform where … usability, performance and user experience are critical. You'll collaborate closely with developers, product owners and stakeholders to transform business requirements into elegant, user-friendly solutions. The Role As a UI Developer, you'll be responsible for designing and developing modern, responsive user interfaces using Angular and JavaScript, while ...

trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. … source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking for people who are curious about or fluid with AI, open to change, and excited to learn ...

trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. … source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking for people who are curious about or fluid with AI, open to change, and excited to learn ...

Hybrid TISSL, ClearCourse Hospitality's premium EPOS brand, is looking for a Director to set the strategic direction, drive revenue growth and own the customer experience. This is a BU leadership role with a team spanning product management, account management, new business, and implementation. To be considered for this … role, you must have direct, hands on experience with restaurant or hospitality POS systems. Applications without this will not be progressed. Key accountabilities: Own and deliver new ARR targets, leading a BDM team with a disciplined, insight-led sales approach across premium restaurant groups, hotel F&B, and Michelin ...

finding the right price plan and setup for their lifestyle. Confidently showcase new and existing technology, demonstrating features like accessibility tools. Take ownership of customer queries, resolving issues and building trust. Work with your team to achieve store targets and strong customer satisfaction outcomes. You'll be supported … from day one. Within your first two weeks, you'll complete 2 x 2-day induction sessions (30 hours) covering product knowledge, systems and customer experience. Ongoing coaching and development will support your growth beyond induction. You'll work as part of a close-knit retail team where collaboration ...

exciting entry-level opportunity to build a successful career in tech sales, with strong earning potential, uncapped commission, and structured progression. Prior technical experience is preferred and must have a clear understanding of Public Sector organisations. As a Data, Automation & AI sales specialist you'll be responsible for: Consultative … Lead discussions around data platforms, analytics, AI, and automation. Stay up to date with emerging technologies and trends in AI, Automation, and data platforming. Customer Engagement & Account Strategy Support high-value Public Sector organisations. Collaborate with Account Managers to deliver rich customer experiences. Collaboration & Enablement Partner with cross ...

Ready to Make a Difference? Join Us as a Customer Service Agent! Become the voice our customers trust and the support they rely on. As a Customer Service Agent , you'll help customers resolve water and wastewater service enquiries, delivering exceptional service when it matters most and making … real difference every day. What you’ll be doing as a Customer Service Agent Be the first point of contact for customers, handling inbound phone enquiries and getting to the root of issues quickly. You'll gather key information, keep customers informed every step of the way, and accurately ...