1,051 to 1,075 of 1,151 Customer Experience Jobs in the UK

cost, timescale, and scope. Lead programme governance across complex, multicultural environments with multiple internal teams and third‐party suppliers, ensuring compliance with Atos and customer standards. Own contractual and commercial delivery, including scope definition, workstream alignment, and active management of risks, issues, and dependencies to protect revenue and margin. … accountable through clear objectives, performance reporting, and recovery planning where required. Act as the primary internal point of leadership for programme activities, leading senior customer reviews covering cost, schedule, quality, and technical performance. Drive continuous improvement through the adoption of programme standards, KPIs, best practices, lessons learned, and effective ...

Content Designer: Agentic experience Design Location: London Contract Length: 6 months Working Pattern: Hybrid - 2 days per week in the office. Via Umbrella company Are you ready to take your content design skills to the next level? Our client, a leading player in the banking industry, is seeking … passionate and innovative Content Designer to join their team for a 6-month temporary contract. This is your chance to shape customer-first experiences in the exciting realm of Conversational Banking! What You'll Do: As an agentic Content Designer, you will: Collaborate with a dynamic cross-functional team ...

dedicated to Multi-Product Experiences. The group consists of existing teams being brought together under a newly defined mission: to deliver a seamless lifetime customer experience. They will achieve this through unifying and streamlining product-agnostic customer journeys and business processes, while ensuring seamless integration with product-specific … customer journeys and core business processes. You will be accountable for setting the technology strategy for Multi-Product Experiences, and achieving the outcomes for your group across technology & architecture, engineering excellence and talent & ways of working. In addition, you will be accountable for the successful execution of the prioritised ...

About Octopus Octopus Energy is all about clean, green energy with transparent pricing and a relentless commitment to customer experience. Join a global team dedicated to sustainability and green tech, where energy is good for the planet and your soul. Embrace flat hierarchies and an open, agile culture that … households and is a core reason why Octopus is the number one energy supplier in the UK. We have been using GenAI in live, customer‐facing environments since 2022, including one system that creates tens of thousands of high‐quality emails for our Energy Specialists, combining our deep knowledge ...

customers through brands such as VOW, Banner and Truline. We combine market-leading logistics with innovative ecommerce and product solutions to deliver an exceptional customer experience. The Role Were looking for a detail-driven Product Data Executive to join our team on a 12-month maternity cover basis. This … Analytical mindset with the ability to manage and interpret data Confident communicator and team player Able to manage multiple tasks and meet deadlines Desirable Experience using ERP or PIM systems Previous experience in product data, buying or merchandising environments Why Join EVO? Exposure to multiple areas ...

Technical Support Consultant, you’ll provide expert 2nd line support across our HRIS platform, helping resolve technical issues and deliver a seamless customer experience. This is a 2nd line technical support role for someone who loves getting to the bottom of a problem. You’ll be the expert … resolving issues across the product suite. You won’t do it alone. We work in pods: small, multi-disciplinary teams that bring Technical Support, Customer Support and Service Delivery together around a shared group of customers. You’ll sit at the heart of that pod, owning issues ...

data, digital assets and ecommerce content in one place. Their technology helps organisations launch products faster, improve data accuracy, streamline operations and create better customer experiences across multiple sales channels. This is more than a job; it's a career accelerator in tech sales with real responsibility from … paced environment. Confident communicators who enjoy talking to people and building connections. Resilient self-starters who treat setbacks as opportunities to improve. Candidates with experience in buying, merchandising, retail, ecommerce or customer-facing roles are encouraged to apply. A degree is helpful, but attitude, energy and drive matter ...

by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience £41,875 - £52,343 (band 4b) Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme … changing expectations of customers and regulators. To provide a robust training framework directly for Developer Services that will ensure that all colleagues delivering our customer service has the right technical knowledge and skills to deliver a market leading customer experience. The role will be multi-disciplined in that ...

software, client support, and problem-solving - collaborating with Product, Technical Support, and third-party providers to investigate issues, identify solutions, and deliver an exceptional customer experience. If you enjoy untangling complex payroll queries, troubleshooting technical challenges, and being the person others turn to for answers, this role offers … payroll corrections, HMRC compliance, and data discrepancies Supporting and mentoring Payroll Advisers on more complex cases Identifying opportunities to improve systems, processes, and client experience Keeping cases updated accurately within Salesforce and managing workloads effectively Building trusted relationships with clients through expert support and problem-solving What ...

commerce, or digital transformation roles spanning sales, account leadership, partnerships, and/or delivery. Demonstrated success selling or growing complex service engagements in EMEA. Experience working with enterprise or upper‐mid‐market merchants on Shopify or adjacent commerce platforms. Strong commercial instincts; comfortable leading discovery, solution framing, scoping … negotiation. Able to operate credibly with both executive buyers and technical stakeholders. Experience building pipeline through partnerships, direct outreach, and relationship‐led selling. Comfortable helping shape an emerging regional strategy rather than stepping into a fully built machine. Experience hiring, mentoring, or building early‐stage teams ...

business opportunities across the South East. Develop relationships with new customers through proactive business development. Arrange and attend client meetings, presentations and demonstrations. Understand customer requirements and recommend appropriate solutions. Prepare proposals, negotiate contracts and successfully close new business. Build and maintain a healthy sales pipeline using CRM. Work … collaboratively with internal teams to ensure an outstanding customer experience. Achieve and exceed sales targets. About You We're looking for someone with a genuine passion for winning new business. You'll ideally have: A successful track record in B2B sales. Experience developing and winning new business. Strong ...

business opportunities across the South East. Develop relationships with new customers through proactive business development. Arrange and attend client meetings, presentations and demonstrations. Understand customer requirements and recommend appropriate solutions. Prepare proposals, negotiate contracts and successfully close new business. Build and maintain a healthy sales pipeline using CRM. Work … collaboratively with internal teams to ensure an outstanding customer experience. Achieve and exceed sales targets. About You We're looking for someone with a genuine passion for winning new business. You'll ideally have: A successful track record in B2B sales. Experience developing and winning new business. Strong ...

secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the worlds leading IT solutions enterprises, helping us deliver services and solutions in both … exciting situations. We believe that hiring a diverse team is crucial to our success and our recruiting decisions are based on your skills and experience as an individual. We actively encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ ...

secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the worlds leading IT solutions enterprises, helping us deliver services and solutions in both … exciting situations. We believe that hiring a diverse team is crucial to our success and our recruiting decisions are based on your skills and experience as an individual. We actively encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ ...

ideal candidate will have a proven track record in sales, excellent communication skills, and a strong understanding of the IT industry. Proven B2B sales experience, ideally in a SaaS or software-driven environment. Exceptional communication and presentation skills. A passion for sales with a drive to exceed targets. Strong … historically this would be highly desirable! Job Responsibilities Proactively engage warm leads via phone, email, and other channels. Deliver impactful product demonstrations tailored to customer needs. Understand customers’ challenges and recommend solutions that align with their goals. Build and nurture relationships with prospects to convert them into paying customers. ...

+ benefits Contract: Permanent The Company A well-established and fast-growing organisation going through an exciting period of digital transformation. With a strong customer focus, they use data and technology to deliver meaningful products and services to a wide audience. The business is scaling its data capabilities … business to unlock insight, guide product strategy, and influence decision-making. You'll use advanced analytics, experimentation, and data storytelling to identify opportunities, improve customer experiences, and drive measurable impact. Key Responsibilities: Analyse user behaviour to uncover insights, identify pain points, and influence product direction. Design experiments and support ...

Monzo can change that by building simple, powerful collaboration tools for the businesses that need them most. You’ll set the vision, craft a customer‐obsessed strategy, and create the execution engine that turns ambition into reality. We’re looking for someone who pairs exceptional product taste with strong … world‐class outcomes. Lead the charge: build a product vision and strategy for your area, ensuring alignment with Monzo’s goals and an exceptional customer experience. Communicate effectively: you get people inspired by the product vision and you share the right context with the right people at the right ...

empower patients to manage their own health \n This is an exciting opportunity for someone who enjoys building strong client relationships and understanding customer challenges, taking a holistic view. The role would suit someone who is commercially minded, highly organised, and motivated by delivering a great customer experience. … Skills: \n \n Proven experience in an Account Management role is essential \n NHS, healthcare or wider healthtech experience is strongly preferred \n Strong stakeholder management skills with the ability to build credibility quickly \n Commercial awareness and experience managing accounts against targets \n Organised and proactive ...

taking a platform-as-a-product approach, you will put scale, operational excellence, cost efficiency, security and reliability at the heart of the customer experience. You will collaborate across teams to interpret their requirements into platform features and manage stakeholders at all levels of seniority in the organisation. This … technical product management discipline and key processes across the product team. You will define what good platform product management looks like and promote a customer-first culture across engineering teams. We\'re looking for someone with domain expertise in platform infrastructure, PaaS, developer experience and platform operations. ...

fantastic opportunity to work on a large-scale ecommerce platform, delivering new features, improving performance and helping shape the future of the digital customer experience. Working alongside Product, UX and Engineering teams, you'll play a key role in building scalable, high-quality solutions that directly impact the online … customer journey. What You'll Be Doing Software Development Develop, enhance and maintain SAP Hybris (SAP Commerce Cloud) applications Deliver new features and enhancements across the ecommerce platform Troubleshoot, investigate and resolve technical issues Write clean, scalable and maintainable code Platform & Integrations Develop integrations between SAP Hybris and wider ...

Join a forward-thinking UK energy provider focused on sustainable solutions. We're looking for a Senior Product Designer to shape and enhance key customer experiences across digital journeys, designing clear, intuitive, high-quality interactions across web and mobile that help customers complete important tasks with ease and confidence. … hours/week), with a hybrid model (one day every two weeks in the London office). Key Responsibilities Own the design of customer-facing journeys from discovery through to final UI Translate complex service challenges into intuitive, accessible experiences Collaborate cross-functionally with product, research, content, engineering ...

wait to meet you. Role Overview Braze's RFP Program provides sales and solutions teams with tools, resources, and support to respond to customer RFx requests efficiently and effectively. The EMEA-based Proposal Writer is a newly created role and will help further scale the RFP Program by contributing … supported bids to capture lessons learned and improve proposal content and processes over time. Who You Are Proposal Professional: 3–5 years of experience in proposal writing, bid coordination, or a related function, ideally within a b2b SaaS or technology environment; familiarity with EMEA procurement processes. Organized and Dependable ...

routing, QoS, routers, firewalls, and connectivity services.Supplier & Carrier Coordination: Work with third-party providers and carriers to progress and resolve faults.Site Visits (Escalations): Attend customer sites where remote resolution is not possible.Installations & Changes: Support installations and system changes requiring specialist knowledge.Knowledge & Continual Improvement: Document fixes and contribute to knowledge … base improvements.Service Communication: Provide clear, professional updates and manage customer expectations effectively.Out-of-Hours & On-Call Support: Support telecoms services during scheduled weekend or out-of-hours cover, following escalation paths for major incidents.Customer Experience Excellence: Deliver a reliable, professional support service, focused on minimising disruption and maintaining ...

senior decision-makers, delivering tailored data management and insight software solutions into Agri-food enterprises and driving profitable revenue growth while ensuring a seamless customer experience. This is currently offered as a fixed term contract to September 2027, but if sales targets are being met, a full-time position … including scoping, tendering conversations and delivery following a consultative sales approach. Achieve defined sales targets and build sustainable pipeline coverage for long term success. Customer Relationship Management Build and maintain trusted relationships with decision-makers and stakeholders, including C suite executives. Understand customer business models, risk environments, commercial ...

senior decision-makers, delivering tailored data management and insight software solutions into Agri-food enterprises and driving profitable revenue growth while ensuring a seamless customer experience. This is currently offered as a fixed term contract to September 2027, but if sales targets are being met, a full-time position … including scoping, tendering conversations and delivery following a consultative sales approach. Achieve defined sales targets and build sustainable pipeline coverage for long term success. Customer Relationship Management Build and maintain trusted relationships with decision-makers and stakeholders, including C suite executives. Understand customer business models, risk environments, commercial ...