1,026 to 1,050 of 2,136 Customer Experience Jobs in the UK

make machines do the heavy lifting About the role Reports to: Operations Manager (US Cards & Loans) As a Team Lead in Customer Operations, you will lead, coach, and develop a team of approximately 10 front-line agents responsible for delivering exceptional service and support to our US customers, across … consistent achievement of key performance indicators (KPIs), use data and insight to foster continuous improvement, and champion initiatives that streamline processes and improve customer experiences. You will dedicate a substantial portion of your time (up to 30%) to identifying and supporting process improvements, leveraging frontline insights to inform automation ...

make machines do the heavy lifting About the role Reports to: Operations Manager (US Cards & Loans) As a Team Lead in Customer Operations, you will lead, coach, and develop a team of approximately 10 front-line agents responsible for delivering exceptional service and support to our US customers, across … consistent achievement of key performance indicators (KPIs), use data and insight to foster continuous improvement, and champion initiatives that streamline processes and improve customer experiences. You will dedicate a substantial portion of your time (up to 30%) to identifying and supporting process improvements, leveraging frontline insights to inform automation ...

Execution Partner closely with Marketing to build brand awareness, generate demand, and clearly communicate 1Kosmos’ differentiated value. Work closely with Pre-Sales and Customer Success to ensure a seamless customer experience from opportunity through deployment and expansion. Bring market intelligence, customer feedback, and competitive insights back … strategy. Represent 1Kosmos with customers, partners, industry organizations, and other key stakeholders. What We’re Looking For 10+ years of successful enterprise sales leadership experience, preferably within cybersecurity, identity, access management, or adjacent enterprise technology markets. Proven track record of building and scaling a new market or territory ...

largest multi-channel retailer of trade tools, plumbing, electrical and hardware products. Our success is built on a simple but powerful customer purpose: helping our customers get theirjobs done quickly, affordably and right first time. Digital sits at the heart of that proposition. Over 75% of the business … even stronger connection with our customers and opening up new opportunities to deliver more personalised and rewarding experiences. With continued investment in digital platforms, customer data and AI capabilities, we have strong foundations for the next phase of growth. We're looking for an exceptional ecommerce leader to build ...

partners. This is an exciting opportunity to be part of and shape Oneglobal's growing international network of offices. The successful candidate will have experience in a similar role and will be passionate about project management and delivering proactive solutions for the business. Based in our London office, this … role will work collaboratively with key internal stakeholders and third-party suppliers to drive change initiatives that improve efficiency, enhance customer experience, support regulatory compliance, and contribute to the achievement of strategic business objectives. The role will be operating in an inclusive culture with a supportive environment ...

valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate … working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the Role As the Customer Success Lead you’ll lead a team of experienced Customer Success team members across the UK&I region. You’ll balance people leadership ...

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com About our Team You will be part of a London based team delivering implementations for LexisNexis Risk Solutions clients across EMEA. About the role This role combines ...

learn more about ICIS at https://www.icis.com/explore. About our Team Our teams are fuelled by curiosity, relentlessly pursuing better customer outcomes. We’re on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive, embracing … will define the AI-ready data strategy, semantics layer, and MCP-first distribution approach that powers internal product teams, partner integrations, and AI-native customer experiences. This is a highly influential individual contributor role where you will shape platform standards, drive adoption, and help establish how ICIS delivers trusted ...

data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. … break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know ...

innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Data Management TeamJoin us as a Customer Data Management Executive and play a key role in ensuring our customer data remains accurate, trusted and valuable, helping teams across Softcat make informed … decisions and deliver exceptional customer experiences. Our Customer Data Management team is responsible for maintaining a single, trusted view of customer information across Softcat. Working closely with Sales, Marketing, Finance, Data Governance and IT teams, you'll help ensure customer data is accurate, structured ...

their best work. Proactively identify, manage, and escalate risks, issues, and dependencies, keeping clients informed and confident throughout. Work closely with Principal Consultants, Experience Designers, and Technology leads to ensure delivery plans reflect realistic effort, sequencing, and resourcing. Support account growth by flagging follow-on opportunities to account leads … Etch's wider commercial and business development activities, including thought leadership and event speaking where relevant. Person Specification 6 to 10 years of experience in programme or senior project delivery, ideally within a consulting, agency, or digital transformation environment. Proven track record of delivering large-scale, multi-workstream digital ...

in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position … ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your ...

Technical Investigation Engineer to join our clients Home Hub test team. This role is focused on the rapid investigation, replication, and diagnosis of complex customer and operational issues affecting Wifi Home Hubs and associated CPE devices. You will take ownership of challenging technical issues from initial escalation through … clearly articulate complex technical issues to engineers, suppliers, and senior stakeholders alike is essential. You will be responsible for recreating real-world customer issues within laboratory environments, producing high-quality technical evidence, and driving resolution through supplier and development teams. Essential Technical Skills Telecoms Network Test Lab experience ...

Technical Investigation Engineer to join our clients Home Hub test team. This role is focused on the rapid investigation, replication, and diagnosis of complex customer and operational issues affecting Wifi Home Hubs and associated CPE devices. You will take ownership of challenging technical issues from initial escalation through … clearly articulate complex technical issues to engineers, suppliers, and senior stakeholders alike is essential. You will be responsible for recreating real-world customer issues within laboratory environments, producing high-quality technical evidence, and driving resolution through supplier and development teams. Essential Technical Skills Telecoms Network Test Lab experience ...

school leadership and teaching/support staff and ensuring contractual compliance against KPI's and Service Level Agreements (SLA). Responsibilities: Monitor your customer portfolio and respond to incidents logged by the customer or on behalf of the customer Management of problems to resolution for any network … ensure that service levels are achieved; proactive maintenance and change implementation objectives are met Proactively seek out changes that will add value for the customer and ensure the service is delivered in the most efficient and dynamic way Identify and raise issues, escalate or resolve where required and offer ...

work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. As digital pioneers with 20,000 people and 53 offices around the globe, our experience spanning technology, data sciences, consulting and customer obsession – combined with our culture of curiosity and relentlessness – enables us to accelerate our clients' businesses through designing the products and services their customers truly value. Publicis Sapient is the digital business transformation hub of Publicis Groupe. For more information, visit ...

Partner with potential customers to understand their business challenges and design tailored proposals that highlight Sitoo’s value. Collaborate alongside Solution Consultants, Marketing, and Customer Success to execute effective, team-driven go-to-market strategies. Serve as a trusted advisor to clients by sharing insights on retail operations, customer experience, and unified commerce trends. Support our shared business goals through organized pipeline management, accurate forecasting, and CRM hygiene. Represent Sitoo at industry events and share market intelligence internally to help shape our ongoing commercial strategy. What you’ll bring to the table You are a proactive, self ...

About the role: PwC helps organisations achieve sustainable growth by combining strategy, customer insight, technology, and AI to create value for customers, employees, partners, and shareholders. Within the CLT Consulting team, you will work with leading consumer goods businesses to deliver commercial transformation programmes that drive growth, improve customer experience, enhance operational efficiency, and embed AI-enabled ways of working. This role plays a key part in shaping and enhancing PwC’s AI proposition in the Consumer Goods and front-office consulting market, developing innovative offerings and accelerating AI adoption across clients and the firm. ...

detective and an architect digging into data to find inefficiencies and design and implement scalable, tech forward solutions to elevate our customer experience. Our mission: Two in five people in the UK rent their homes. Goodlord's mission? To be the gold standard platform for renting We started Goodlord … platform, exciting and varied products and 350+ Goodlordians across the group supporting the mission! The Opportunity: Own the data behind our support operation, using customer contact trends and insights to identify patterns, opportunities and areas for improvement. Analyse how our teams work to identify bottlenecks, improve efficiency and make ...

financial services organisation, operates mission-critical platforms that process large volumes of transactions securely and reliably. Technology plays a central role in delivering exceptional customer experiences while maintaining the highest standards of security, resilience, and operational excellence. Job Responsibilities/Objectives Designing and building high-scale backend services using … systems supporting high-volume transactional workloads in a regulated environment Applying Test Driven Development (TDD) throughout the software development lifecycle Required Skills/Experience Strongexperience in backend software engineering Strong Java development experience Experience designing and building high-scale, highly available backend services Experience working within ...

promotes best practices across the organisation. Through effective governance, process optimisation, and the use of data-driven insights, the role enhances the end-user experience, supports efficient service delivery, and enables informed decision-making across the service management landscape.Hybrid working: The places that you work from … develop, review, and enhance catalogue services throughout their lifecycle.Establish and maintain appropriate governance, reporting, and performance measures to monitor catalogue health, service adoption, customer experience, and compliance with agreed standards.Ensure all catalogue changes are assessed, documented, approved, and communicated effectively, maintaining alignment between service definitions, fulfilment processes ...

Rating), Financials, or Strategic Asset Management. Business Analysis: Strong capability in translating real-world operational processes into efficient, audit-ready system workflows. Project Governance: Experience managing project lifecycles, understanding SDLC, and ensuring technical deliverables stay on schedule. Communication: Exceptional stakeholder engagement with the ability to manage both commercial … technical functions. Customer centric, you’re a customer advocate and know what it takes to deliver a compelling customer experience ...

Rating), Financials, or Strategic Asset Management. Business Analysis: Strong capability in translating real-world operational processes into efficient, audit-ready system workflows. Project Governance: Experience managing project lifecycles, understanding SDLC, and ensuring technical deliverables stay on schedule. Communication: Exceptional stakeholder engagement with the ability to manage both commercial … technical functions. Customer centric, you’re a customer advocate and know what it takes to deliver a compelling customer experience ...

attraction. The ease of catching the right flight. The confidence of seamless ground transport. Through our products, partners, and people, we empower everyone to experience the world. Role Description This role is based in Manchester, UK. Our Trips marketplace spans attractions, flights, and ground transport , and we are investing … heavily in Data & AI to unlock the next generation of customer and partner value across these verticals. Data & AI powers many of Booking.com’s most impactful machine-learning capabilities. As a Senior Product Manager , you will play a critical role in expanding the impact of our Data & AI products ...

professional development training budgetEnhanced company sick payEnhanced family leave policy2 paid volunteer days per yearElectric Car Scheme (salary sacrifice)CompensationDepending on multiple factors, including experience and performance during the interview process: 45,000 to 55,000 target salary rangeAt Caesars Digital, We Don't Just Play the Game … world's premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence. We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels ...