1,476 to 1,500 of 2,140 Customer Experience Jobs in the UK

years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. We’re looking for an organised, customer-focused HP Frameworks Administrator to join the team in Livingston. Working as part of the team, you’ll be responsible for managing the administration … around HP products and framework requirements, ensuring orders, requests and customer information are processed accurately and efficiently. You’ll act as an important point of contact for customers and internal stakeholders, taking ownership of queries and ensuring actions are followed through to completion. At XMA, technology is only part ...

McLaren Racing is seeking a Head of Software Engineering to lead the Customer Experience Solutions engineering function, owning build, release and operational quality for McLaren's client-facing digital platforms. The role holds technical accountability for all software delivered by McLaren, partners or contractors, ensuring security by design ...

raising PO's for 3rd parties. Liaise heavily with commercial and sales teams. Deal with stock and logistics. Deliver exceptional customer service via phone, email, and other communication channels. Use the SAP system effectively. Respond to customer enquiries, providing accurate and timely information on products and services. Resolve … customer issues and complaints efficiently, ensuring a positive customer experience. Process customer orders accurately and coordinate fulfilment requirements. Maintain and update customer records within the CRM system. Handle returns and refund requests in line with company policies and procedures. Escalate complex queries or issues ...

raising PO's for 3rd parties. Liaise heavily with commercial and sales teams. Deal with stock and logistics. Deliver exceptional customer service via phone, email, and other communication channels. Use the SAP system effectively. Respond to customer enquiries, providing accurate and timely information on products and services. Resolve … customer issues and complaints efficiently, ensuring a positive customer experience. Process customer orders accurately and coordinate fulfilment requirements. Maintain and update customer records within the CRM system. Handle returns and refund requests in line with company policies and procedures. Escalate complex queries or issues ...

looking for a Sales Support & Customer Service to join our Pharma team based in Redhill/Reigate, the UK. About Barentz Barentz is the global specialty ingredients solution provider. The company sources branded specialty ingredients from leading manufacturers worldwide and its ingredient experts provide value-added technical support which … About this role Job Purpose Giving relevant support to Sales Managers during and after the sales process, to ensure effective sales process flow and customer satisfaction in alignment with the overall sales strategy. Responsible for timely and accurate order processing, ensuring a high customer experience. ...

strategy. With millions of customers and a strong presence across both retail and eCommerce channels, the business is leveraging data at scale to improve customer experiences, optimise operations and drive innovation across the organisation. This is an opportunity to join a business where technology is viewed as a strategic … development support Career progression opportunities within a growing technology function Retail discounts and employee benefits scheme Strong investment in modern technologies and innovation Key Experience Proven experience leading Data Engineering or Data Platform teams within complex enterprise environments Experience managing large-scale engineering programmes and multi-vendor ...

pace and culture together. Join us on our mission to make a better world of work. Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies … groups, build compelling business cases, and lead deals with confidence and clarity. You'll sit alongside our Commercial AEs and cross‐functional partners in CX, Renewals, People Science, Marketing, and RevOps — and you'll help raise the bar for the team around you. In this role you will: Own your ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll travel daily to customer sites across the Hospitality & Retail … Cat5/5e/6 and fibre). Site Services: Carry out equipment swap-outs, repairs, and support activities, ensuring all processes, documentation, and customer requirements are followed accurately. Client Communication: Liaise with clients to understand requirements, clearly explain technical issues, and follow agreed escalation procedures when necessary. Cabling ...

with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world's original and leading airport experiences … kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences. Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond ...

IntroductionJob Title: Customer Success ManagerLocation: United KingdomAbout SymphonyAI Retail: SymphonyAI Retail is a leading provider of advanced AI-driven solutions and services specifically designed for the retail industry. We empower retailers and consumer packaged goods (CPG) companies with innovative technology to enhance their operations, optimize decision-making, and deliver … exceptional customer experiences. Overview: We are seeking an experienced Customer Success Manager to own commercial outcomes and strategic relationships across a portfolio of enterprise retail and CPG customers in the EMEA region. Based in the UK, you will drive renewals, expansion, and value realization by partnering closely with ...

This role incubates and pilots new programs and processes to mature recurring revenue offers, including software and services, within the CX portfolio, and develops and executes migration plans. It designs scalable strategies to reduce attrition and drive expansion across renewals and lifecycle motions, while leading cross-functional initiatives with Product … identify gaps, and align on shared metrics and strategic objectives. Additionally, the role identifies new business opportunities, process improvements, and market trends to inform CX's renewals and expansion strategy, serves as a senior advisor across CX to influence investment decisions and shape scalable business models, and collaborates with internal ...

Administrator to join their team. This is an excellent opportunity for an organised and detail-focused administrator who enjoys working with data, systems and customer-facing teams. The Role As a Sales Administrator, you’ll play an important operational role supporting both the Sales and Customer Success functions. … position combines customer data management, administration, live chat support and reporting. You’ll be responsible for ensuring customer records are accurate and up to date, supporting efficient sales processes and assisting with routine reporting and school data analysis. You’ll be joining a collaborative team where your organisational ...

seeking an experienced Commercial Director to join the Senior Leadership Team. You will shape and deliver the commercial strategy, bringing together Sales, Marketing, Customer Experience and Commercial Strategy under one accountable leader. Lead initiatives to drive revenue growth, maximise customer value and ensure commercial decisions are backed ...

through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster … Working at the intersection of analytics, data, and artificial intelligence, you will partner closely with engineering, analytics, and business stakeholders to identify opportunities, solve customer problems, and deliver innovative products that improve how teams access and interact with information. This role is ideal for a product manager with experience ...

including reliability, security, scalability, performance and governance standards. Key responsibilities: Lead the architectural design of AI-enabled software applications, ensuring alignment with business/customer goals and delivery milestones. Translate stakeholder needs into clear technical requirements and target architectures for AI-enabled application solutions. Design … evolution of delivery methodologies, standards and practices to improve consistency, reuse and time-to-value for AI-enabled application delivery. Skills and experience: Demonstrable experience in application architecture, including designing scalable and maintainable software solutions. Demonstrable background designing and delivering AI/ML solutions using with strong experience ...

Antipolis, France 4 days per weekApplicants must have the right to work in UK OR FranceThe Global Service Portfolio department sits within the wider Customer Success and Support organization, which is responsible for enabling partners and end users to successfully deploy, adopt, and support Fortinet technologies. The Service Portfolio … analytical capability, and problem solving skills to drive improvements and ensure alignment with organizational goals. The Service Portfolio Project Manager contributes expertise across support, customer success, and professional services, shaping both, and delivering against short and long term service roadmaps. Success in this role depends on building strong cross ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated the company help desk for one single system that is designed to meet the needs ...

work that drives both business and human impact. About the Role This is a strategic, hands-on role at the intersection of product and experience strategy, audience research, measurement, evaluation, and Answer Engine Optimisation (AEO) - spanning both traditional digital products (websites, apps) and generative, AI-driven experiences. You will … Marketing Sciences with a strong measurement focus, spanning both traditional digital products and generative AI experiences. Experience Strategy POV: Background in product strategy, CX/UX strategy, or customer journey design, with a track record of using audience research to ideate solutions and bringing that lens ...

Immediate start What does a Digital Content Designer do? As a Digital Content Designer, you will utilise your Figma, Shopify & Shogun skills, experience and strong design expertise to adapt, modify and create engaging digital content across our websites, App, email marketing, and other digital media platforms within a fast … will play a key role in shaping and implementing promotional activity and product launches across these key Ecommerce channels to ensure a seamless customer experience across our large-scale ecommerce platform. Key elements: Figma Shopify (or similar Ecommerce Platform) Shogun Ecommerce design experience Additional skills across Photoshop ...

Immediate start What does a Digital Content Designer do? As a Digital Content Designer, you will utilise your Figma, Shopify & Shogun skills, experience and strong design expertise to adapt, modify and create engaging digital content across our websites, App, email marketing, and other digital media platforms within a fast … will play a key role in shaping and implementing promotional activity and product launches across these key Ecommerce channels to ensure a seamless customer experience across our large-scale ecommerce platform. Key elements: Figma Shopify (or similar Ecommerce Platform) Shogun Ecommerce design experience Additional skills across Photoshop ...

pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. Job DescriptionThe role of a Customer Resolution Specialist is to manage the pipeline of customers who are disputing their invoices. You will work closely with colleagues across the Telematics business … investigate and resolve customer queries and disputes that are preventing payment, supporting both customer satisfaction and business growth. You will also support the management and reporting of our CSAT surveys, capturing customer feedback and identifying opportunities to improve our processes, products and overall customer experience. Your ...

Work on Linux Distros with a focus on security Configure and customize components of the operating system Meet requirements and provide the best possible customer experience Deliver a product to the highest level of quality and functionality This role will be subject to an employment screening process … will require security clearance. Work Experience Essential Ubuntu operating system C programming TCP/IP network configuration, security and components PKI certificate and key management Debian package management Bash scripting Object oriented programming in C++ A degree in STEM or significant programming experience Desirable Python programming Linux kernel ...

Comet. This is a direct-report-to-CEO role with no direct reports. It is not a people-management role, not a corporate CX role, and not a theoretical product strategy role. It is a one-person commercial product function built for pace, ownership and measurable delivery. The role … repeat purchase and retention. Understand how buyers shop online and where the biggest friction, confidence gaps and commercial opportunities sit. Use ecommerce and marketplace experience to decide where the business should focus first to move conversion, revenue and buyer behaviour. Drive improvements that make buyers buy more often, more ...

contracts. Building intermate working relationships and trust through effective communication and meeting expectation and deadlines is key. Liaising with customer representatives or vendors and directing other support staff where appropriate will form part of the role. What you’ll be doing One key thing that all of our engineers … integration testing on new products and services, producing all relevant supporting documentation Postiviely support team leader and line manager. Essential Skills/Experience Minimum of CompTIA Network +/Equal Certification plus the below Firewall Engineering Skillset: Fortinet Cisco ASA, ISE & FirePower Palo Alto Checkpoint ZScaler F5 Load balancer ...

services are delivered on time and within agreed standards. Work closely with clients to understand requirements and expectations. Monitor delivery performance, quality, and customer satisfaction. Establish delivery processes, workflows, and operational improvements. Identify risks, dependencies, and delivery challenges proactively. Collaborate with project managers, technical teams, and business stakeholders. Provide … delivery issues and maintain strong client relationships. Ensure compliance with organisational policies and service standards. Drive team collaboration and effective communication. Contribute towards improving customer experience and business growth. #J-18808-Ljbffr ...