576 to 600 of 811 Customer Experience Jobs in the UK

leading global technology company is seeking a Principal Support Engineer in Milton Keynes. This senior role involves resolving complex customer issues through technical expertise, leadership of high-severity escalations, and collaboration with various stakeholders including Engineering and external vendors. Required qualifications include at least 10 years in technical support … related fields, strong abilities in troubleshooting with Datadog and REST APIs, and a proven track record with vendor escalations. This position focuses on enhancing customer experience and improving operational metrics. #J-18808-Ljbffr ...

gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across … identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market. Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences. Lead solution based selling engagements, demonstrating GlobalData s data, and intelligence capabilities through high impact presentations ...

Business Unit. The role ensures GI successfully adopts and improves digital tools, analytics, automation, and AI‐enabled capabilities to improve quality performance, process consistency, customer satisfaction, and operational efficiency. It acts as the bridge between business stakeholders, QCI process owners, and technology teams, ensuring digital solutions align with … make an impact Translate corporate QCI digital strategy into a GI‐specific digital deliverable roadmap , aligned with business priorities, quality requirements, and customer expectations. Identify opportunities for automation, workflow digitization, process monitoring, and data‐driven decision‐making across GI. Lead implementation and lifecycle management of digital platforms supporting ...

seeking a highly skilled Solutions Architect specialising in Adobe Experience Platform (AEP) to play a pivotal role in shaping and delivering our Martech vision. You’ll be the technical authority across Adobe’s marketing platforms, ensuring we maximise value, deliver exceptional customer experiences, and integrate seamlessly across … Jet2.com flights and Jet2holidays packages Annual pay reviews What you’ll be doing Architect and design end to end solutions across the Adobe Experience Platform including Real‐Time CDP, Journey Optimiser, Target, and Launch that deliver highly personalised, omnichannel experiences across web, mobile, email, paid media, and emerging channels. ...

Customer Support Specialist | Remote (UK) | SaaS Were hiring a Customer Support Specialist to join a growing SaaS business serving a specialist operational industry across the UK. This is not a ticket-closing support role. Were looking for someone who genuinely enjoys solving problems, improving processes, and helping customers … succeed long-term. Youll take ownership of customer issues from start to finish - troubleshooting systems, simplifying complex problems, delivering training, and feeding insights back into product improvements. What youll be doing: Supporting customers via phone, email, screen share, and ticketing systems Investigating root causes rather than applying quick fixes ...

market-leading technology provider that supplier digital and hardware solutions across the Hospitality & Retail sectors. Helping some of the UKs best-known brands improve customer experience, speed of service and sales performance click apply for full job details ...

role Our client, a leading insurance company, are looking for a Remote-Working, Experienced Platform Engineer focused on delivering and evolving a modern Adobe Customer Experience Platform (CXP) click apply for full job details ...

role Our client, a leading insurance company, are looking for a Remote-Working, Experienced Platform Engineer focused on delivering and evolving a modern Adobe Customer Experience Platform (CXP). You'll help drive engineering standards, shape technical direction, ... LFWQ1_UKTJ ...

extras Sales Performance & Follow Up Make follow up calls, handle objections effectively. Support team targets, picking up colleagues' leads when they're on calls. Customer Experience & Service Provide clear, concise explanations of services over phone and email. Assist customers in completing online joining forms. What You'll Bring ...

Year FTC - Hybrid - Burton-on-Trent We're looking for a Digital Architect to help shape and govern digital solutions that deliver exceptional customer experiences and power a large-scale digital transformation. You'll work in a fast-moving, agile environment, collaborating closely with product, engineering, and delivery teams ...

leading media and entertainment brand in the UK is seeking a Design System Design Manager to craft world-class customer experiences through their design system. This role involves leading design teams, defining strategic direction, and ensuring inclusivity and accessibility in digital products. With a hybrid work model, the manager ...

week and a commitment to personal and professional growth. As a Senior Full Stack Engineer, you will contribute significantly to modernizing our systems, enhancing customer experiences, and mentoring junior engineers. Enjoy benefits like a discretionary bonus, hybrid work, and comprehensive medical cover. #J-18808-Ljbffr ...

internal stakeholders. The ideal candidate should have strong skills in AI-driven automation and modern contact center operations, with a passion for delivering intelligent customer experiences that integrate technology and human interaction. #J-18808-Ljbffr ...

collaborating with Sales to identify opportunities. This role requires strong communication skills, a solid understanding of distributed systems, and a commitment to enhancing customer experience. Redis values diversity and inclusivity, offering a collaborative workplace where every voice is respected. #J-18808-Ljbffr ...

tailored web solutions using modern technologies. This role requires strong skills in .NET Core and Azure cloud services, with a commitment to providing excellent customer experiences and minimal overtime. #J-18808-Ljbffr ...

revenue within financial services. You will be responsible for building strategic relationships, managing the sales cycle, and collaborating with internal teams to provide excellent customer experiences. The ideal candidate has five or more years of successful sales in complex software and a deep understanding of financial trading technology. ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

newly evolving technology leadership team, the IT Service & Digital Workplace Lead will play a critical role in modernising IT service operations, improving digital employee experience, and helping shape the future technology landscape across the organisation. This role is ideal for someone who combines strong people leadership with a passion … service transformation, modern workplace technologies, and customer experience. The Opportunity Reporting directly to the CTO, you will lead and develop a multi-site IT Service Operations and Digital Workplace team, driving service maturity, continuous improvement, stakeholder engagement and adoption of modern workplace technologies. You will operate as both ...

newly evolving technology leadership team, the IT Service & Digital Workplace Lead will play a critical role in modernising IT service operations, improving digital employee experience, and helping shape the future technology landscape across the organisation. This role is ideal for someone who combines strong people leadership with a passion … service transformation, modern workplace technologies, and customer experience. The Opportunity Reporting directly to the CTO, you will lead and develop a multi-site IT Service Operations and Digital Workplace team, driving service maturity, continuous improvement, stakeholder engagement and adoption of modern workplace technologies. You will operate as both ...

driven marketing and personalisation product. This contract focuses on designing intuitive, scalable user journeys for a platform that enables businesses to create tailored customer experiences with ease. The Company They are a fast-growing startup working at the intersection of AI and marketing technology. Their product enables businesses … design and deploy personalised customer journeys and campaigns in a modular, flexible way. The platform is evolving quickly, with a strong focus on improving usability and streamlining complex workflows. This is a highly collaborative environment with direct access to founders and decision-makers. The Role and Deliverables * Design ...

operations of the service desk, ensuring high-quality technical support delivery to customers and driving continuous improvement across processes, performance, and customer experience. You will remain close to the technical detail while also taking ownership of team leadership, escalation management, and service performance. Key responsibilities include: Leading and developing … candidates who have grown through the service desk function and are ready for or already operating in a management role. You will likely have: Experience as a Team Leader or Senior Engineer ready to step up Strong technical understanding across IT infrastructure including Windows, networking, and Microsoft 365 Experience ...

Data Scientists focused on delivering measurable impact. This is a highly visible leadership role sitting at the intersection of data science, commercial strategy, and customer experience. The Opportunity As the Data Science Manager, you'll lead both the technical direction and people development of the team, helping shape … data science capability. This is a leadership role with real influence, balancing strategic direction with hands-on technical oversight where needed. Skills and Experience Previous experience leading or managing Data Science teams in a commercial environment Strong background in machine learning, advanced analytics, or statistical modelling Strong stakeholder ...