651 to 675 of 812 Customer Experience Jobs in the UK

Marketplace Cloud Enablement: This team leads the charge in cloud marketplace transformation, aiming to be a market leader by delivering a simple, transparent, and customer‐centric experience. Their mission is to maximize long‐term gross profit from new and existing customers by offering simple and transparent solutions to procure … Marketplace trends and developments. Provide proactive and reactive co‐sell support to sellers and hyperscaler teams, including assisting with developing proposals, demos, and other customer‐facing materials. Continuously monitor and analyze Cloud Marketplace performance data to identify opportunities for growth and improvement. Assist Sales and Operations teams with ...

Marketplace Cloud Enablement: This team leads the charge in cloud marketplace transformation, aiming to be a market leader by delivering a simple, transparent, and customer‐centric experience. Their mission is to maximize long‐term gross profit from new and existing customers by offering simple and transparent solutions to procure … Marketplace trends and developments. Provide proactive and reactive co‐sell support to sellers and hyperscaler teams, including assisting with developing proposals, demos, and other customer‐facing materials. Continuously monitor and analyze Cloud Marketplace performance data to identify opportunities for growth and improvement. Assist Sales and Operations teams with ...

impact and at the forefront of technology trends with a comprehensive delivery methodology and technical accelerators. You’ll be working with people ranging in experience, from early and emerging talent to specialists. With training and development support all the way through your career and clients across multiple industries (Retail … everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone. Your skills and experience Energy and excitement about the technologies and capabilities provided by Dynamics 365 and the Power Platform. The out of the box capabilities and limitations. Full ...

sector. As a key member of our sales team, you will play a pivotal role in cultivating and maintaining strategic partnerships with our existing customer base, driving growth, and supporting their strategic objectives through the effective use of our leading software solutions. This role directly contributes to OneAdvanced … provides visibility with senior leadership. Key Responsibilities Develop and maintain strong, strategic relationships with c-suite and key decision-makers within our higher education customer base, understanding their business needs and identifying opportunities to drive growth and adoption of our software solutions. Cultivate and maintain a deep understanding ...

trusted advisor relationships. Shape analytical approaches across data extraction, modelling, experimentation and insight activation. Translate analytics into commercial outcomes across growth, risk, pricing and customer experience. Drive commercial activity including opportunity development, proposals, scoping and account growth. Build delivery excellence by setting standards, managing multi workstream teams and embedding … best practice. Contribute to practice growth through intellectual property, reusable assets and mentoring consultants. Your Skills and Experience Strong commercial experience leading analytics or data consulting engagements within financial services or similarly complex environments. Proven ability to own senior stakeholder relationships and influence decision making at executive level. ...

well-established and growing organisation in Sheffield to recruit a Technical Product Advisor . This is an excellent opportunity for someone who enjoys combining customer support with technical troubleshooting, product knowledge, and systems-based problem solving in a fast-paced environment. The role as a Technical Product Advisor This … will act as a key link between customers, products, and internal technical teams, ensuring issues are resolved quickly and accurately while delivering an excellent customer experience. Key responsibilities include: Handling customer enquiries via phone, email, and digital channels Diagnosing product and technical issues and providing clear guidance ...

agreements, Order Forms, DPAs, NDAs, and services agreements. Advise internal stakeholders on commercial, intellectual property, and data privacy matters related to product development, partnerships, customer relationships, and business operations. Review and negotiate data processing agreements (DPAs) and advise on compliance with EU data privacy laws and regulations, including GDRP … diligence, and other strategic corporate initiatives as needed. Manage external counsel effectively when specialized legal support is required. Requirements 6+ years of relevant legal experience, ideally combining experience at a reputable law firm and an in-house legal team at a startup or high-growth technology company. Strong ...

analytical approaches across data extraction, modelling, experimentation, and insight generation. Translate analytics into commercial impact across areas such as growth, risk, fraud, pricing, and customer experience. Lead opportunity development including discovery, proposals, and commercial scoping to support account growth. Contribute to the development of consulting frameworks, delivery playbooks … reusable assets. Mentor and develop consulting and analytics talent, supporting the growth of a high performing practice. Your Skills and Experience Strong commercial experience leading analytics or data driven consulting engagements within financial services. Proven ability to own complex, multi stakeholder programmes and deliver tangible business outcomes. Deep ...

roadmap across UCaaS, CCaaS, SIP, and voice solutions Drive product innovation and lifecycle management from concept through to launch and optimisation Monitor market trends, customer requirements, and competitor activity to maintain a competitive portfolio Support pricing, licensing, and go-to-market strategy alongside Commercial and Sales teams Build strong … Strong stakeholder management and cross-functional collaboration skills Ability to balance technical understanding with customer and commercial outcomes Desirable Exposure to AI-driven CX technologies such as conversational AI or sentiment analysis Understanding of telecoms compliance and regulatory frameworks including GDPR and Ofcom Experience within a managed services ...

world's biggest players in Financial software. Were seeking a proactive Service Delivery Manager who can take full ownership of the customer service lifecycle. Youll be responsible for ensuring our clients receive consistently high-quality service, that performance targets are met, and that every interaction contributes to an exceptional … customer experience. In this role, youll become the main point of contact for customers once theyre live, developing trusted relationships and ensuring our services continue to support their operational objectives. Youll collaborate closely with internal teams across support, product, consultancy, and engineering to champion customer needs and maintain ...

roadmap across UCaaS, CCaaS, SIP, and voice solutions Drive product innovation and lifecycle management from concept through to launch and optimisation Monitor market trends, customer requirements, and competitor activity to maintain a competitive portfolio Support pricing, licensing, and go-to-market strategy alongside Commercial and Sales teams Build strong … stakeholder management and cross-functional collaboration skills Ability to balance technical xkybehq understanding with customer and commercial outcomes Desirable Exposure to AI-driven CX technologies such as conversational AI or sentiment analysis Understanding of telecoms compliance and regulatory frameworks including GDPR and Ofcom Experience within a managed services ...

organisation, offering strong earning potential and long-term career development. The Role As a Junior Account Manager, you will be responsible for managing existing customer accounts while also identifying and developing new business opportunities. You will support the full sales cycle, from initial engagement through to closing deals, working … closely with internal teams to ensure a smooth customer experience. Key responsibilities include: Managing and developing existing customer accounts Identifying new business opportunities and following up leads Handling inbound and outbound enquiries Delivering presentations to customers (video and face-to-face) Building strong, long-term client relationships Working ...

external relationships, and cultivating a culture of continuous improvement, the role ensures that team efforts directly contribute to sustainable revenue growth and enhanced customer outcomes. The primary objectives of the role To deliver exceptional internal and external customer experiences and outcomes aligned to our Services sales motions … best Services Sales business by leading and developing this pillar (consisting of a core set of go to markets) Proactively drive exceptional and consistent customer and seller experiences innovating our delivery model, drive increased opportunity win rates and customer up/cross sell through progressive and credible presales ...

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Structured Working Capital (Trade & Working Capital … existing platform capabilities. Manage project execution and stakeholder engagement globally across APAC, EMEA, North America, and LATAM time zones. Required qualifications, capabilities, and skills Experience or equivalent expertise delivering products, projects, or technology applications. Strong understanding of delivery and a proven track record of implementing continuous improvement processes. Experience ...

Salary up to £55,000 This role offers the chance to sit at the heart of a product led organisation where data directly shapes customer outcomes and commercial decisions. You will be embedded within product teams, influencing strategy and helping to build and improve products used at scale. … Company They are a modern, technology driven financial services organisation with a strong focus on customer experience. Data and experimentation underpin how products are built, launched, and optimised. The business values collaboration, curiosity, and using insight to challenge assumptions and drive meaningful change. The Role You will ...

security standards into new features from the ground up.* Drive root cause analysis and problem management to proactively prevent incidents and improve the customer experience.**Essential Skills & Experience:*** Hands-on **experience with the OpenTelemetry Collector**, APIs, and SDKs.* Extensive experience with observability tools like NewRelic, Datadog … orchestration using Docker and Kubernetes.* Advanced coding skills in Python, Go, or Java for building robust automation and monitoring tools.**Bonus Points For:*** Experience leveraging AI coding assistants like GitHub Co-Pilot to accelerate development.****How to Apply:**** Please submit an online application for this position by clicking ...

approach, the business is increasing its reliance on SaaS platforms, ERP systems and cloud solutions to drive efficiency, improve operational workflows and enhance customer experiences. We have a brand new opportunity for a Test Lead who will be responsible for establishing and delivering the test strategy for the business. … Coach and mentor any future QA team members helping to build a high‐performing QA function. About You What We’re Looking for Proven experience as a Test Lead, QA Lead or Senior QA Testing Tools & Automation with experience of integrating automated tests into Agile delivery pipelines. (Experience ...

most recognisable brands across Retail, Hospitality, and Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. Whats in it for you? Company vehicle and fuel card Monthly and quarterly … work with high-profile customers The Role As a Field Service Engineer, you will be working on the road, representing Barron McCann at customer sites across the Belfast region. You will be diagnosing, repairing, installing, and maintaining EPoS and IT equipment while delivering a first-class customer experience. ...

Senior UI Designer needed to join our rapidly expanding CX team, where you will work alongside Leads in UX, UI and Service Design, Optimisation and Consulting in the UK. The opportunity: We are looking for a Senior UI designer who wants to work at the forefront of digital design, working … within a cross-functional creative team to design interfaces which improve the user experience and ultimately increase conversion. This role is ideal for a strong individual, who is passionate about design. One who can think conceptually and lead the execution of online visual identity as well-being skilled ...

working on foundational engineering, focusing on improving the underlying frameworks, tooling, and performance that enable FanDuel to deliver an exciting and innovative customer experience. Working with our React Native Sportsbook application, you'll enhance the core React Native platform and shared codebase to improve performance, scalability, reliability, and developer … looking for skilled engineers who are empathetic communicators with a commitment to continuous improvement and engineering excellence. The ideal candidate has significant experience delivering production React Native applications, can propose pragmatic solutions to performance and platform challenges, and enjoys mentoring others and raising quality standards. As a member ...

most recognisable brands across Retail, Hospitality, and Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. What’s in it for you? Company vehicle and fuel card Monthly … work with high-profile customers The Role As a Field Service Engineer, you will be working on the road, representing Barron McCann at customer sites across the Portsmouth region. You will be diagnosing, repairing, installing, and maintaining EPoS and IT equipment while delivering a first-class customer experience. ...

most recognisable brands across Retail, Hospitality, and Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. What’s in it for you? Company vehicle and fuel card Monthly … work with high-profile customers The Role As a Field Service Engineer, you will be working on the road, representing Barron McCann at customer sites across the Maidstone region. You will be diagnosing, repairing, installing, and maintaining EPoS and IT equipment while delivering a first-class customer experience. ...

most recognisable brands across Retail, Hospitality, and Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. What’s in it for you? Company vehicle and fuel card Monthly … work with high-profile customers The Role As a Field Service Engineer, you will be working on the road, representing Barron McCann at customer sites across the Peterborough/Kings Lynn region. You will be diagnosing, repairing, installing, and maintaining EPoS and IT equipment while delivering a first-class ...

with Network Managers to ensure suppliers are meeting agreed Service Level Agreements (SLAs) and provide support in resolving invoice queries, supplier issues, and escalated customer complaints. You will be responsible for maintaining and updating supplier databases, ensuring records remain accurate and up to date, while also carrying … team. In addition, you will play a key role in identifying opportunities to improve processes and service delivery, helping to enhance operational efficiency and customer experience. Ensuring Your Success To be successful in this role, you will have strong organisational skills with excellent attention to detail and the ability ...

customers and colleagues. THE COMPANY A large organisation undergoing major digital and technology transformation, with a focus on improving operational efficiency, platform stability, and customer experience. ROLE AND RESPONSIBILITIES Own and manage the product vision, roadmap, and backlog Prioritise work based on business value, risk, complexity, and delivery capacity … Manage dependencies, releases, progress tracking, and delivery milestones Support defect prioritisation and continuous improvement Communicate outcomes, benefits, and delivery progress to stakeholders SKILLS AND EXPERIENCE Product Owner/Product Management experience within IT change or delivery Experience within logistics, supply chain, retail, or a similar operational environment ...