151 to 175 of 583 Customer Insight Jobs

role where you'll simply ship features or manage a backlog. They're looking for a Product Manager who is passionate about understanding which customer problems are worth solving, works closely with Product Design and Engineering to validate solutions, and can get valuable products and features into customers' hands … quickly. You'll balance user needs, commercial objectives and technical considerations, with success measured through customer adoption and genuine business outcomes rather than simply how much gets delivered. AI is also an important part of the product strategy. You don't need to be an AI specialist ...

Service Transition Projects to determine any corrective actions that could be taken to improve future delivery in terms of cost, quality and customer satisfaction. Own the end the to end delivery of Service Design and Transition activities for projects. Ensure effective warranty and early life management for project deliveries … Live Service. Key requirements Knowledge & Experience Forward thinking and detailed and passionate Service Management professional Process improvement skills Experience of Customer Insight practices e.g. Voice of the Customer Experience in developing insight from a variety of data sources including those created by other teams such ...

passionate about shaping how AI-powered and data-driven solutions are positioned, launched, and adopted in the market? Do you enjoy turning customer insight and market intelligence into compelling go-to-market strategies that drive impact across a diverse product portfolio? About our Team LexisNexis Legal & Professional, which … powered, data-driven, and technology solutions are brought to market. Working across a portfolio of products, you will partner closely with Product Management, Sales, Customer Success, and Marketing teams to develop messaging, influence go-to-market strategy, and communicate customer value through every stage of the product lifecycle. ...

Description Job Role: Lead AI Solution Architect (Customer) Team: Song AI & Data - AI & Modelling Craft, UK&I Location: London/Manchester Career Level: Manager (L7) We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product …/about/accenture-song-index The Team Within Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. ...

product management of IXICO’s advanced imaging platform (IXITM) and associated products. The role bridges Commercial, Science and Technical teams, turning market opportunities, customer needs, clinical and regulatory requirements, user feedback and technical feasibility into clear priorities, investment decisions and measurable outcomes. The postholder will lead product direction across … clarity in a fast‐evolving environment. Product Strategy and Roadmap Define and maintain the product vision and strategy, informed by ongoing market analysis, customer insight, competitor activity and emerging industry trends. Own and evolve the product roadmap across the platform and product lines, balancing scientific, technical, commercial, customer ...

leadership for the app, translating company and digital priorities into a measurable roadmap with well‐framed opportunities, aligned to squad OKRs. You will balance customer value, commercial impact, experience quality and delivery feasibility, with accountability for outcomes rather than simply shipping features. You will work closely with Digital Product … Engineering and Delivery Managers, shaping work together early and driving it through delivery. You will also collaborate with Data, CRM, Loyalty, Trading, Marketing, Creative, Customer Care and other Product Managers to deliver coherent app experiences and make informed trade‐offs. As maternity cover, you will provide continuity ...

owner-operated businesses across the UK. This is a unique opportunity to influence strategy, work closely with Product, Brand and Commercial teams, and turn customer insight into compelling market propositions that drive meaningful business impact. To be successful as aSenior Product Marketing Manager VP, you should have … following essential skills: Demonstrated experience developing product marketing strategies, positioning and value propositions for digital or technology-based products. Good customer and market intelligence capabilities, with a proven track record of identifying customer needs, demand signals and competitive opportunities. Expertise in leading cross-functional go-to-market orchestration ...

experience led hospitality business in a newly created senior leadership role. We're looking for someone who is passionate about digital innovation, technology and customer experience, with the vision to shape and deliver a digital strategy that enhances the guest journey, drives commercial performance and supports business growth. This … heart of the business, working closely with Marketing, Operations, Sales and the Senior Leadership Team to identify new technologies, improve customer engagement and lead digital transformation across a growing multi-site hospitality portfolio. The Role You will take ownership of the organisation's digital ecosystem, customer loyalty programme ...

wider CRM function of 7, and youll be reporting to the head of division. Its a commercially focused role, looking to drive customer engagement and incremental revenue through data-led marketing programmes covering the whole consumer lifecycle. You will lead the delivery of lifecycle communications across channels such … combining hands-on technical CRM operations with strategic thinking which drive commercial outcomes , this role offers the opportunity to do both. The Role As Customer Lifecycle Marketing Manager, you will oversee the planning, build and optimisation of lifecycle campaigns that support holiday sales and customer engagement across ...

wider CRM function of 7, and youll be reporting to the head of division. Its a commercially focused role, looking to drive customer engagement and incremental revenue through data-led marketing programmes covering the whole consumer lifecycle. You will lead the delivery of lifecycle communications across channels such … combining hands-on technical CRM operations with strategic thinking which drive commercial outcomes , this role offers the opportunity to do both. The Role As Customer Lifecycle Marketing Manager, you will oversee the planning, build and optimisation of lifecycle campaigns that support holiday sales and customer engagement across ...

grow an online consumer business. Rather than managing the technical aspects of a website, you'll be responsible for increasing sales by improving the customer journey, driving conversion, increasing average order value, and building customer loyalty. Working closely with the Marketing, Creative and Commercial teams, you'll develop … execute initiatives that improve acquisition, retention and lifetime value, using data and customer insight to inform decisions. Key Responsibilities Own the commercial performance of the DTC channel, delivering sales and growth targets. Develop and execute initiatives to improve conversion, average order value and customer lifetime value. Plan ...

experience roadmap, and partner with cross-functional teams to deliver market-leading experiences that meet brand, accessibility, governance and risk standards. You’ll use customer insight, data and testing to continuously improve experiences, grow adoption, and strengthen customer outcomes. As an HSBC employee … this role you’ll: Set vision, strategy, and roadmap: Define and communicate a multi-quarter experience vision for your pillar, aligned to product strategy, customer needs, and HSBC UK channel/brand standards; influence priorities, investment, and OKRs with insight, data, and commercial context. Lead senior stakeholders ...

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions … across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including ...

product management Partner with Product Managers, Product Owners, Engineering, Design, and business stakeholders internally and across our client engagements to define clear product outcomes, customer value measures, and success metrics that shift the focus from output to impact. Strengthen product discovery and validation Coach teams in customer-centric … business outcomes. Facilitate strategic prioritization Guide leadership teams through product planning, roadmap development, investment trade-offs, dependency management, and prioritization discussions grounded in customer and business value. Use data to improve product decisions Leverage customer, operational, financial, and product performance metrics to identify opportunities, validate investments, and continuously ...

driving the design vision, user experience strategy, design standards and operating model across all digital products and channels. The role ensures design delivers exceptional customer experiences while supporting commercial objectives and long-term business goals. As the subject matter expert for Design within Business Digital, the Lead Design Manager … working. Build strong design capability across the organization and monitor industry trends, AI-enabled design approaches and emerging technologies. Identify opportunities to improve customer experience, efficiency and design maturity. Represent Business Digital design in senior governance forums, influencing investment decisions, roadmap priorities and experience strategy. Design Systems & Tooling – Define ...

recruiter directly. Are you excited to shape AI-powered compliance solutions that help customers navigate an evolving regulatory landscape? Do you enjoy turning customer insights and data into product decisions that deliver measurable value and outstanding user experiences? About the Team LexisNexis Regulatory Compliance is a rapidly growing business … closely with customers and cross-functional teams, you will help identify opportunities, prioritize product enhancements, and deliver solutions that improve user experiences and drive customer value. This role combines product discovery, stakeholder collaboration, and data-driven decision making to support the successful development and growth of the platform. ...

excited to shape AI-powered compliance solutions that help customers navigate an evolving regulatory landscape? Do you enjoy turning customer insights and data into product decisions that deliver measurable value and outstanding user experiences? About the Team LexisNexis Regulatory Compliance is a rapidly growing business within LexisNexis Legal & Professional … closely with customers and cross-functional teams, you will help identify opportunities, prioritize product enhancements, and deliver solutions that improve user experiences and drive customer value. This role combines product discovery, stakeholder collaboration, and data-driven decision making to support the successful development and growth of the platform. ...

including Lexis+ AI and Protege, our personalised AI assistant designed specifically for legal professionals. This is a newly created role where you'll combine customer insight, market intelligence and commercial strategy to influence how one of the world's leading legal technology companies wins in the market. … identify growth opportunities, shape go-to-market strategy, and align teams across product, sales, marketing and customer success to accelerate adoption of AI-powered legal solutions. Why This Role? Play a key role in the AI transformation of the legal industryShape the growth strategy for market-leading legal technology ...

Legal Engineer, you will act as the bridge between LexisNexis technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI-enabled solutions, and help customers realise measurable improvements in efficiency, quality … legal processes, identify pain points and define opportunities for AI-enabled improvement. Design, configure and deploy AI-enabled workflows and skills that align with customer processes and business objectives. Deliver targeted onboarding, enablement and adoption sessions tailored to different user groups and practice areas. Work alongside Customer Success ...

Legal Engineer, you will act as the bridge between LexisNexis technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI-enabled solutions, and help customers realise measurable improvements in efficiency, quality … legal processes, identify pain points and define opportunities for AI-enabled improvement. Design, configure and deploy AI-enabled workflows and skills that align with customer processes and business objectives. Deliver targeted onboarding, enablement and adoption sessions tailored to different user groups and practice areas. Work alongside Customer Success ...

technology.As a Legal Engineer, you will act as the bridge between LexisNexis technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI-enabled solutions, and help customers realise measurable improvements in efficiency … legal processes, identify pain points and define opportunities for AI-enabled improvement.* Design, configure and deploy AI-enabled workflows and skills that align with customer processes and business objectives.* Deliver targeted onboarding, enablement and adoption sessions tailored to different user groups and practice areas.* Work alongside Customer Success ...

growth and leadership of the UK business. You will set the UK strategy, translate it into clear priorities and ensure strong execution across commercial, customer-facing and operational activities. You will lead the senior UK team, create alignment across functions and build an operating model that supports scalable recurring … revenue, strong customer outcomes and consistent financial performance. As the senior representative of Infopro Digital Automotive in the UK, you will strengthen market presence, develop strategic relationships and ensure that the portfolio's brands, products and capabilities are connected through a coordinated go-to-market strategy aligned with ...

product management Partner with Product Managers, Product Owners, Engineering, Design, and business stakeholders — internally and across our client engagements — to define clear product outcomes, customer value measures, and success metrics that shift the focus from output to impact. Strengthen product discovery and validation Coach teams in customer-centric … business outcomes. Facilitate strategic prioritization Guide leadership teams through product planning, roadmap development, investment trade-offs, dependency management, and prioritization discussions grounded in customer and business value. Use data to improve product decisions Leverage customer, operational, financial, and product performance metrics to identify opportunities, validate investments, and continuously ...

future. At the heart of this transformation is our market-leading proprietary built tools Pollen, our unified retail media platform and SIP, our customer insight tool. Both deliver first-to-market solutions that power our Nectar360 retail media and insight strategy. As Head of Product for Media … media, collaborating with engineering, commercial, and marketing teams to deliver scalable, privacy-first solutions that drive measurable value for brands and agencies, enhancing the customer and client experience. We’re looking for a product leader who brings real experience of retail media and insights - someone who understands the practicalities ...

experienced Product Manager who enjoys working collaboratively with multidisciplinary teams to define product strategy, shape roadmaps, and deliver successful digital solutions. You are customer-focused, commercially aware, and thrive in Agile environments. You are confident engaging with stakeholders at all levels, making informed decisions based on user needs, business … clear product vision and strategy aligned with user and client business objectives. Developing, maintaining and prioritising the product roadmap to maximise business and customer value. Managing and prioritising the product backlog, ensuring work is clearly defined and understood by delivery teams. Working closely with Business Analysts, User Researchers ...