101 to 125 of 217 Customer Retention Jobs in London

consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare’s products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful … expansion within complex enterprise environments. Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership. Deep Customer & IT Architecture Understanding: Develop a profound understanding ...

consistent, high-quality delivery of the FNZ platform services, alignment to FNZ’s go-to-market strategy, and achievement of financial, operational, regulatory and customer satisfaction outcomes. This includes ownership of portfolio P&L performance, revenue retention, growth pipeline, margin protection, cost-to-serve discipline and resolution … delivery capacity, change priorities, service performance and operational risk are reviewed collectively and acted on with clear ownership, pace and discipline. Specific Role ResponsibilitiesPortfolio & Customer LeadershipAccountable for FNZ’s overall relationship, reputation and executive engagement across a defined portfolio of clients Sets and owns portfolio-level customer satisfaction ...

Agreements are consistently achieved.Maintaining strong relationships with internal stakeholders, banking partners, and clients.Collaborating with Front Office teams before and after sale to support client retention and satisfaction.Investigating and resolving client and internal queries in a timely and professional manner.Identifying opportunities to improve client servicing and operational efficiencies.Participating ...

work across a range of consumer, product and commercial areas. Depending on the team you join, your work could focus on areas such as customer retention and loyalty, pricing and promotions, discovery and personalisation, or customer acquisition and engagement.Across all roles, you’ll lead and develop ...

works collaboratively with their peers and other departments to achieve overall company goals and revenue targets. You will be working to drive growth, customer retention and to identify co-terming, cross-selling opportunities and reducing churn.We expect office-based employees as we believe being together facilitates casual ...

Lead the engineering design process for strategic Contract Logistics opportunities across EMEIA. Analyse customer operational data to develop innovative and commercially competitive logistics solutions. Design warehouse layouts, operational workflows, and material handling solutions. Produce conceptual layouts, process flow diagrams, warehouse profiles, labour models, and storage strategies. Develop resource models … operational costing to support pricing submissions. Prepare technical content for customer proposals, presentations, and solution documentation. Support commercial teams during customer presentations, workshops, and solution reviews. Ensure all proposed solutions align with customer requirements and Crane operational standards. Request for Proposal (RFP) Support Analyse customer operational ...

Starbucks, we’re all about you.As part of this role, you’ll be responsible for the growth and effectiveness of our loyalty, CRM and customer lifecycle programmes across EMEA, helping to deliver more effective, insight-led customer engagement. You’ll combine lifecycle strategy, campaign delivery and market enablement … support markets to adopt capabilities and approaches that drive customer retention and lifetime value.We’ll look to you to bring your consumer-first mindset with the ability to balance data, insights and execution to shape practical and scalable solutions across the region. We’re looking for someone ...

experienced and visionary Salesforce Solutions Architect to lead the design and delivery of strategic Salesforce initiatives across Worldpay, starting with the transformation of our Customer Due Diligence (CDD) lifecycle. This is a permanent role with a broad remit across all Salesforce domains, with a strong emphasis on AI integration … deputise for directors and represent the Salesforce function confidently. About the team In the Enterprise Operations line of business, we support the full customer lifecycle from lead through to customer retention for the entire business segment. It's our responsibility to deliver fully comprehensive solutions ...

COMPANY This fast-growing AI SaaS company helps organisations unlock the value of their first-party data through an innovative customer intelligence platform. Originally established as a consultancy, the business has evolved into a product-led organisation, working with enterprise clients across industries including retail, finance, travel and telecommunications … improve customer retention, engagement and commercial performance through AI-powered insights. With around 30 employees, the company is entering an exciting growth phase with multiple AI products already live and new solutions in development. Reporting directly to the CTO, you'll play a key role in shaping ...

money.For everyone, everywhere.More about our mission and what we offer.Job DescriptionAbout the Role We're looking for an exceptional leader to drive world-class customer care for Wise's highest-value customers. In this role, you'll establish and lead a global support structure that delivers extreme operational excellence … ensuring consistent SLA adherence across all regions while meeting regulatory requirements. Success means balancing customer resolution, speed, retention, revenue growth, and product adoption—all while keeping the customer at the heart of every decision.Key ResponsibilitiesCommercial ExcellenceTransform service into a revenue engine through insight-led upsellsUse data ...

business that combines purpose with exceptional execution, strong product investment and ambitious growth plans. The Opportunity You'll own a key part of the customer journey, working closely with Design, Engineering, Data, Growth and Customer Experience teams to improve customer engagement, retention and long-term … value. This is a highly visible role where your work will directly influence both customer outcomes and commercial performance. Perfect for a Product Manager who thrives on getting things done, bringing teams together and delivering meaningful customer experiences. What You'll Be Doing Driving delivery across a range ...

team projects; in particular help product & operational teams across Wise Business better understand and size the impact of friction originating from their domains on customer retention so they can better prioritize fixing them.QualificationsWHAT YOU’LL BRINGTechnical Skills: 5+ years experience in analytical roles with strong data analysis … make it happen.NICE TO HAVE BUT NOT ESSENTIALPrior experience in the B2B space understanding business customers' financial and expense management needs.Prior experience working with customer support, fincrime or servicing analytics.Additional InformationWhat do we offer: Salary: 75,000 - 115,000Company Restricted Stock UnitsNumerous great benefits in our London office ...

accountable media team. Clearer team ownership and reduced dependency on senior leadership. Improved quality and consistency of media strategy. Ad Tech Reselling Strong client retention and renewal rates. Sustainable revenue and gross‐margin growth. Accurate account forecasting and effective commercial planning. Increased adoption of consultancy and additional services. ...

deep sector expertise to promote our tailored payment, payout,and embedded finance solutions, directly addressing the complex challengesof airline merchants.Key Responsibilities• Vertical-Focused Client Retention and Acquisition: A hybrid function- Prospect and secure new airline merchant customers as well as day-to-day account management and upselling ...

data initiatives into measurable commercial outcomes.You will be responsible for:Defining and executing the AI and data strategy, aligned to business priorities including growth, customer retention, operational efficiency and productivity.Leading a multidisciplinary team across data science, machine learning engineering, data engineering, analytics and AI programme delivery.Building ...

initiatives into measurable commercial outcomes. You will be responsible for: Defining and executing the AI and data strategy, aligned to business priorities including growth, customer retention, operational efficiency and productivity. Leading a multidisciplinary team across data science, machine learning engineering, data engineering, analytics and AI programme delivery. ...

supply side partnerships in the country and grow our userbase. You will be excited to manage every aspect of growth in said markets: customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coaching. You will have an acute … receiving markets in Nigeria.Lead the team on the ground to execute within collaboratively aligned timelinesManage every aspect of growth across the sending countries: customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coachingReport to the executive leadership team on progress ...

supply side partnerships in the country and grow our userbase. You will be excited to manage every aspect of growth in said markets: customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coaching. You will have an acute … markets in Nigeria. Lead the team on the ground to execute within collaboratively aligned timelines Manage every aspect of growth across the sending countries: customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coaching Report to the executive leadership team ...

improved risk profile, or improved terms for renewal and upselling opportunities. Successfully close a target percentage of deals with value-added clauses that enhance customer retention and revenue potential. Foster Strong Stakeholder Relationships: Build trusted partnerships with sales teams, customers, and internal stakeholders, leading to a measurable … improvement in internal satisfaction scores and customer feedback on the negotiation process. Act as a point of contact for resolving contractual issues, achieving a high resolution rate within set timelines. Drive Process Improvements: Implement data-driven strategies to enhance negotiation processes, reducing friction and improving customer satisfaction ...

become the world's leading supply chain data platform, using predictive AI, high-quality real-time data, and a robust partner network to enhance customer experience and operational excellence.Learn more about our mission and values on our website: https://www.shippeo.com/en/company/about-usJob … DescriptionCampaign Management at Shippeo is responsible for designing, executing, and optimizing full-funnel marketing campaigns that support brand awareness, demand generation, pipeline creation, customer growth, and revenue impact. As a Senior Campaign Manager, you will plan and deliver integrated campaigns across a broad range of initiatives, including brand-building ...

become the world's leading supply chain data platform, using predictive AI, high-quality real-time data, and a robust partner network to enhance customer experience and operational excellence. Learn more about our mission and values on our website: DescriptionCampaign Management at Shippeo is responsible for designing, executing … optimizing full-funnel marketing campaigns that support brand awareness, demand generation, pipeline creation, customer growth, and revenue impact. As a Senior Campaign Manager, you will plan and deliver integrated campaigns across a broad range of initiatives, including brand-building campaigns, performance marketing, events, product releases and customer expansion ...

forefront of shaping client strategies, demonstrating Epsilon’s sophisticated digital marketing and MarTech solutions to create measurable value and develop client retention and growth.You’ll mentor and coach a team, ensuring they reach their full potential while contributing to client success. The role is highly collaborative, working with ...

million customers. Our rapid expansion has been powered by consistently strong growth across diverse sales channels, the smooth integration of retailer acquisitions, and impressive customer retention.We continue to lead and redefine the energy market through innovative time-of-use tariffs and data-driven commercial strategies that transform how customers ...

engaging with senior decision makers and influencing complex buying decisions. Excellent commercial, negotiation and presentation skills. Ability to develop strategic partnerships and long-term customer relationships. Key Performance Indicators New business revenue. Gross profit generation. New logo acquisition. Pipeline value and conversion rates. Multi-year contract wins. Mobile connection … growth. Customer retention and expansion. Why Join Charterhouse? Opportunity to lead growth within a strategic business area. Access to market-leading technology partners and mobile networks. Strong support from marketing, sales and technical teams. Competitive salary, commission and benefits package. Career development opportunities in a growing technology ...

ensure customers feel supported throughout their journey. You will help define the strategy for how we scale our support operations and identify which customer segments require more specialized attention to prevent churn.Predictability as a Growth Lever: You will operate on the principle that "To Fix is to Grow. … improving the reliability of our product and the efficiency of our service, you will directly influence customer retention and unlock further growth.QualificationsWHAT YOU’LL BRINGTechnical Skills: 5+ years experience in analytical roles with strong data analysis skills (SQL & Python). Experience conducting regular A/B tests ...