176 to 182 of 182 Customer Retention Jobs in London

Account Director (IT Services) to join our Sales Team

Location
Greater London, England, United Kingdom
want to be us. It's a big vision, but absolutely achievable. Our clients are our focus, and we build strong relationships through exceptional customer service and our core values: Always acting with INTEGRITY Keeping ourselves ACCOUNTABLE Leading the way with EXPERTISE Always GOING THE EXTRA MILE We stay … client issues Maintain strong vendor and partner relationships What Success Looks Like Accurate pipeline and CRM management Meeting or exceeding revenue targets High customer satisfaction and retention Clear and professional reporting What You'll Bring 10+ years' account management experience (IT services preferred) Strong commercial and relationship ...

Mid Market Account Executive

Location
Greater London, England, United Kingdom
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey … opportunity forecasting within our internal forecasting system (SFDC) Self-generate leads from a personal connections, referral partners, and regional networking events Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience Key Qualifications 3+ years of Contact Center software or CRM sales experience Be able ...

Director of Global Managed Services – EMEA & APAC

Location
Greater London, England, United Kingdom
continual service improvement, communication, and financial oversight. Key responsibilities: Provide leadership, management and development to the Global Client Service Management (CSM) teams Drive client retention and growth in the Managed Onsite Services division by adhering to best practice standards of execution, team development and motivation and commercial management … with a wide variety of stakeholders An ability to influence and gain credibility quickly across a diverse business Highly developed service-focused attitude & excellent customer service skills Extensive experience in working in a pressured operational environment Highly organised and excellent scheduling and time management capabilities Good working knowledge ...

Senior Account Manager

Location
Greater London, England, United Kingdom
important client relationships. Acting as a trusted technology and commercial advisor, you will work closely with senior and C-suite stakeholders to strengthen client retention, expand revenue opportunities, and maintain an exceptional client experience across your portfolio. Reporting to the Commercial Director, you will work with a high … collaborating with service delivery, finance, and technical teams to provide a consistent and high-quality client experience. What Success Looks Like Maintaining annual client retention of at least 95% across your assigned portfolio. Delivering consistent year-over-year net revenue growth Achieving an annual project pull-through rate ...

Senior Technical Consultant

Location
Greater London, England, United Kingdom
practical, scalable, and efficient technical implementations. By aligning technical delivery with strategic business goals, the Technical Consultant supports the organisation’s objectives of driving customer satisfaction, operational excellence, and long-term client retention. The role ensures that solutions are not only technically sound but also commercially viable and aligned … seamless integration and delivery of solutions. They act as trusted advisors, fostering strong relationships through clear communication, technical credibility, and a deep understanding of customer environments. What you will do Design and deliver implementation services across a wide range of clients and technologies. Acts as a mentor and technical ...

Vice President, Account Management

Location
Greater London, England, United Kingdom
customers in over 80 countries to create and deliver new products and services, engage with customers, and control and manage critical revenue management and customer support processes. Traditionally Hansen has been known for our billing and customer care solutions for utilities and energy companies … EMEA Comms & Media vertical, you’ll be a key leader of our regional Account Management function and drive strategic growth through client retention, expansion, and relationship excellence. This is a critical leadership role, focused not just on managing accounts, but on shaping how we deliver value, build trust ...

Construction Software Support Specialist

Location
Greater London, England, United Kingdom
London is seeking a Customer Care Consultant to join a global team supporting construction professionals using RIB Candy and other software solutions. You will act as a trusted advisor, handle inquiries, diagnose issues, and help optimize workflows across estimating and commercial processes. As part of a global Customer Care team, you will resolve technical and functional challenges, maintain proactive communication, and contribute to customer satisfaction, retention, and long‐term #J-18808-Ljbffr ...