1 to 25 of 72 Customer Service Jobs in the Thames Valley

power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS We are seeking a skilled Service Engineer to join our dynamic team. In this role, you will be responsible for providing … exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service requests for the repair of business equipment. Performing fault diagnosis and implementing effective ...

Field Service Engineer, Medical Surgical AV Systems Basic Salary £42,000 to £45,000 On Target Earnings £51,500 Company Car Bonus £6,500 Lunch Allowance Overtime Healthcare Pension - Employer 10%/Employee 3% Full Product Training The Role - Field Service Engineer, Medical Surgical AV Systems Following expansion … they seek to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The service and breakdown repair on a wide range of sophisticated medical systems, utilised within theatres, NHS departments and private healthcare environments Visiting customer sites and providing customers with valuable solutions ...

Field Service Engineer, Medical Surgical AV Systems Basic Salary £42,000 to £45,000 On Target Earnings £51,500 Company Car Bonus £6,500 Lunch Allowance Overtime Healthcare Pension - Employer 10%/Employee 3% Full Product Training The Role - Field Service Engineer, Medical Surgical AV Systems Following expansion … they seek to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The service and breakdown repair on a wide range of sophisticated medical systems, utilised within theatres, NHS departments and private healthcare environments Visiting customer sites and providing customers with valuable solutions ...

interest in electronics, audio or AV. You'll provide technical support to customers, retailers and internal teams, while working closely with the Service, Customer Service and Product teams. Key responsibilities Provide technical support by phone, email and face-to-face. Help customers and retailers with product queries … troubleshooting. Support internal teams with technical questions. Help manage the spare parts database and orders. Test and learn about new products. Help with general service and technical administration. About you We're open to people from different backgrounds. You don't need extensive technical experience if you have ...

interest in electronics, audio or AV. You'll provide technical support to customers, retailers and internal teams, while working closely with the Service, Customer Service and Product teams. Key responsibilities Provide technical support by phone, email and face-to-face. Help customers and retailers with product queries … troubleshooting. Support internal teams with technical questions. Help manage the spare parts database and orders. Test and learn about new products. Help with general service and technical administration. About you We're open to people from different backgrounds. You don't need extensive technical experience if you have ...

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the Wokingham office Why : FinTech Software Company experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service? The company … leading FinTech Software Company, experiencing growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. This role is the perfection option for someone with an Accountancy qualification ...

Electrical Field Service Engineer, Gas Detection Systems Overall Earnings £55,000 Basic Salary £45,000 Bonus £4,000 Overtime Circa £5,000 Company Car or £6,000 Car Allowance Pension Private Medical Cover Life Insurance 27 Days Holiday and Bank Holidays £10 Lunch Allowance Phone, Laptop, Tools and Test … Equipment ** Excellent opportunity for experienced Electrical Field Service Engineers seeking the opportunity to work for a leading manufacturer of instrumentation and control systems, offering first class industry recognised product training, unrivalled benefits and genuine prospects for career progression ** The Role - Electrical Field Service Engineer, Gas Detection Systems Following ...

Customer Support - Accountancy/Software Location: Hybrid, 3 days a week in the Wokingham office Why : FinTech Software Company experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service? The company … leading FinTech Software Company, experiencing growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. This role is the perfection option for someone with an Accountancy qualification ...

Representative to join their team in Southampton on a permanent basis. This is a hands-on sales role focused on developing new and existing customer accounts, achieving sales and margin targets and supporting the wider branch operation. Key responsibilities of the Internal Sales Representative job in Southampton: Develop … existing customer accounts to achieve sales and gross margin targets Build strong, long-term customer relationships and deliver excellent customer service Produce and follow up quotations, converting opportunities into sales Promote electrical products, strategic suppliers and company initiatives Work closely with purchasing and warehouse teams ...

energy management solutions. Supporting customers across the commercial, healthcare, manufacturing, education and office sectors, the organisation is recognised for delivering innovative technologies and exceptional service standards. As part of its continued growth, the company is looking to appoint a Controls Technician to join its field-based engineering team. This … system graphics, communications links and control strategies in line with project requirements Carrying out end-to-end testing, troubleshooting and fault-finding activities on customer sites Validating sequences of operation and completing point-to-point verification checks Producing commissioning documentation and project close-out records Acting as the primary ...

PhotocopierService Engineer Salary: £35,000 Basic + Bonus + Commission Location: Field-Based Reporting To: Service Operations Manager The Role We are recruiting on behalf of a leading engineering business for a Customer Service Engineer to support customers across a designated territory. This is a hands … role focused on equipment servicing, maintenance, fault finding, repairs, and customer support. Key Responsibilities Carry out planned maintenance and reactive service visits Diagnose and repair mechanical, electrical, and electronic faults Manage your territory effectively and meet service targets Deliver a high level of customer service ...

excellent opportunity for someone looking for a supportive entry or stepping stone into sales, with the chance to earn commission while developing customer-facing and commercial skills. Key Responsibilities Provide high-quality administrative support to Retail Account Managers and customers Process sales orders accurately and ensure timely fulfilment … meet customer SLAs Manage stock allocation and work closely with buyers and planners to ensure on-time delivery Handle order amendments, cancellations, and EDI corrections efficiently Support the team in maximising sales across all brands and product categories Key Requirements Strong attention to detail and high level of accuracy ...

activities. Support the organisation and execution of partner events, partner connects, and virtual campaigns. Experience Requirements: Professional experience in sales support, channel operations, administration, customer service, marketing, or a related business function. Bachelor's degree in business administration, Marketing, Communications, or a related discipline preferred Previous internship … written and verbal communication skills with confidence. Proficient in Microsoft Office applications, particularly Excel, PowerPoint, Teams, and Outlook. Strong analytical and reporting capabilities. Strong customer service orientation and commitment to delivering a positive partner experience. Experience working with SFDC, partner portals, or business reporting tools is desirable. Additional ...

Love keeping things organised and running smoothly? At Origin , we're looking for a proactive and highly organised Technical Service Coordinator to join our Technical Support team. As a leading British manufacturer of premium aluminium doors and windows, we're committed to delivering exceptional customer service long … after our products have been installed. You'll play a key role in keeping our field service operation running smoothly, coordinating technicians, managing customer appointments and ensuring an excellent aftersales experience. What will you be doing? Planning and coordinating field technician schedules, service appointments and workloads ...

Support Analyst will include: Providing first and second-line technical support to users across the organisation Diagnosing, troubleshooting and resolving incidents within agreed service levels Supporting desktops, laptops, tablets, operating systems, applications and peripherals Providing technical support across networking, telephony, AV systems and remote working environments Taking ownership … third-party suppliers and internal teams to resolve more complex technical issues Providing clear technical advice and support to non-technical users Supporting IT service continuity processes and wider IT projects where required Identifying recurring issues and opportunities to improve the user experience and IT service Required experience ...

student and family who walks through our doors. Role Purpose Are you an experienced IT professional who enjoys solving technical challenges and delivering outstanding customer service? We're looking for a proactive I T Support Engineer to join our growing IT team, providing 2nd line support across … play a key part in supporting and improving IT services. As an IT Support Engineer, you will provide 2nd line support for incidents, service requests, and technical problems, ensuring users receive a high-quality and responsive IT service. Working closely with Service Desk, Infrastructure, Security, Applications, and Projects ...

recruiting for a SC Cleared ICT Engineer for a leading IT service provider based on site in Didcot. JOB SUMMARY ICT Engineers will provide both technical and non-technical expertise in the development and operation of ICT support to end users including senior lab managers and staff within Customer. … holder will be part of a national 2nd Line Support team and will be a key contact for incidents and requests. They will provide Customer staff with the support, guidance, and advice to allow them to work on the Customer network without disruption. They will also support ...

fire alarms; CCTV, IT networks, AV and access control systems. Due to continuous growth, we are seeking a dedicated, meticulous, highly motivated, and customer-focused Security Systems Engineer to join our close-knit, highly regarded engineering team that handles high-standard installations, preventative maintenance and fault finding across both … station monitored), CCTV networks, access control systems, fire protection, and automated gates/barriers. Maintenance & Fault Finding: Provide routine preventative maintenance and rapid reactive service support, troubleshooting system issues efficiently. Customer Relations: Represent the company professionally on-site, providing exceptional customer service in line with ...

Trainee Service Technician/Delivery Driver (lates) Oxfordshire area About Us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything they do? If you're a motivated, customer-focused individual with a clean driving … licence and a can-do attitude, we want to hear from you. We are looking for a dedicated Trainee Service Technician/Delivery Driver to join us, working Monday to Friday across Oxford and the surrounding areas, feeding from our Thame service location. The Benefits - Starting salary ...

FIELD SERVICE ENGINEER (ELECTRICAL BIAS) Job Title: Field Service Engineer (Electrical Bias) Location: South East of England Salary: £58,000 - £62,000 Shift: Panama Days And Nights Job Role of the Field Service Engineer An excellent opportunity has arisen for an experienced Field Service Engineer with … electrical bias to join a well-established and growing business. This role is ideal for an engineer who enjoys working independently, travelling to customer sites, and providing first-class service on a variety of automated conveyor systems and material handling equipment. You will be responsible for carrying ...

Customer Support Consultant – Accountancy Location: Wokingham Salary: Up to £24,800 This is an exciting opportunity to join a fast-growing fintech software company, supporting accountancy customers who use their software. You’ll be using your accounting knowledge to help customers resolve queries, while also working closely with … develop junior team members. The role would suit someone who enjoys working with people, solving problems and using their accounting knowledge in a more customer-focused and technology-driven environment. A few key areas of the role include: Providing second-line support to accountancy customers via telephone and email ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll be the main point of contact for clients, engineers … users, ensuring maintenance and service requests are handled promptly and within SLA. Your role includes managing calls, scheduling engineers, and keeping all parties informed to ensure smooth service delivery. Our core hours are Monday to Friday, 8am5pm or 9am-6pm. The Support Centre operates 7 days a week. ...

excellent opportunity for an experienced Fire & Security Service Engineer to join a well-established company. Job Type: Full-Time, Permanent. Salary: Competitive Salary Depending on Experience. Location: Berkshire with travel throughout the South of England Company Benefits: Company vehicle, company phone/tablet, uniform, pension, ongoing manufacturer training, overtime … call allowance. About The Company: They are a long-established electrical, data and security contractor delivering high-quality installation, service and maintenance solutions across commercial, industrial and residential environments. They are looking for an experienced Fire & Security Service Engineer to join their growing team. This is an excellent ...

Photocopier Service Engineer Salary: £35,000 Basic + Bonus + Commission Location: Field-Based Reporting To: Service Operations Manager The Role We are recruiting on behalf of a leading engineering business for a Customer Service Engineer to support customers across a designated territory click apply ...

support team in Milton Keynes. You will provide technical support across hardware, software and networking, helping users resolve technical issues while delivering excellent customer service. This is an excellent opportunity for someone with existing 2nd line support experience who wants to develop their technical skills, take ownership of support … support tickets from initial investigation through to resolution. • Troubleshoot technical issues and guide users through effective solutions. • Manage tickets in line with agreed Service Level Agreements (SLAs). • Assist with hardware and software installations and configurations. • Provide technical guidance and user training where required. • Work collaboratively with colleagues ...