1 to 25 of 118 Customer Service Jobs in the Thames Valley

Customer Service Advisor/Customer Support Agent An exciting opportunity for a Customer Service Advisor/Customer Support Agent to deliver high-quality customer service and technical support within a hybrid contact centre, providing professional, empathetic and solution-focused support to customers. … youve also worked in the following roles, wed also like to hear from you: Customer Service Representative, Contact Centre Agent, Technical Support Advisor, Call Centre Agent SALARY: £25,235 per annum + Benefits LOCATION: Hybrid Working from Home and 2 Days per Week from the office in Thame ...

World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Account Manager is responsible for driving customer retention and growth by identifying client pain points and developing tailored solutions, while maintaining regular communication to align sales and supply chain forecasts. This … role involves hosting business reviews, engaging internal and external resources to meet customer needs, and acting as the primary liaison between customers, sales, and internal departments. Additionally, the Account Manager is tasked with providing exceptional customer service, managing CRM activities, and supporting major initiative campaigns to enhance ...

solutions, and we are growing rapidly! If you are an experienced EUC Technician looking for an exciting opportunity to work onsite at a global customer with massive potential for career growth, we want to hear from you. As a End User Compute Technician (EUC), you will play a critical … support our client in delivery of services and solutions, an analytical based perspective to identify improvements and provide detail information to our customer base. A tech enthusiast to foster and build strong client relationships. The EUC Technician is a key role ensuring client satisfaction and success to our valued ...

Technical Customer Service Agent Newbury £24'600 Hybrid working!! Free parking!! Full training!! 25 day holiday plus bank holiday!! My client based in Newbury is currently on the lookout to onboard a enthusiastic, customer focused and hard working individual into their technical support team. This role comes … with full training but the ideal candidate would have a natural flair for problem solving and logical thinking. The ideal candidate will have previous customer service experience paired with a strong telephone manner and relationship building skills. The company benefits are fab for this company, including hybrid working ...

keeping the sales engine moving will all be part of your day. We're seeking someone with experience in sales support, administration, or customer service - someone who takes pride in accuracy, thrives in organised systems, and communicates clearly in writing and verbally. You'll be proactive, adaptable … always one step ahead with a problem-solving, customer-focused mindset. Familiarity with CRM tools, quoting systems, sales processes, or product catalogues is a bonus, but the real key is your ability to stay organised, stay calm, and keep the team running at its best. If you're ready ...

strong hands-on expertise across the Dynamics 365 and Power Platform ecosystem. The ideal candidate has delivered end-to-end implementations across Dynamics 365 Customer Insights, Customer Service, and Sales, with a proven ability to build scalable, secure, and high-performing CRM solutions. This role is hands … into robust technical solutions, while adhering to platform best practices and governance standards. Key Responsibilities Develop and customize Dynamics 365 CRM solutions for Sales, Customer Service, and Customer Insights Implement plugins, custom workflows, custom actions, and business rules Build and maintain Power Apps (model-driven) and enhance ...

line technical support consultant to join an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service and high-end technical support to our schools. You will report into the Service Desk Manager and act as the primary point … assistance for the first and second-line support. Key Responsibilities include: Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions. Help ...

Title: Online Customer Service & Returns Coordinator (Tech Business) Location: On-site (parking available) Hours: Monday to Friday, 9:00am-6:00pm (lunch break) Salary: £26,000-£28,000 per annum (DOE) Job Type: Full-time, permanent/ongoing Recruiting: Vanta Staffing (on behalf of our client) Vanta Staffing … recruiting an Online Customer Service & Returns Coordinator for one of our tech business c click apply for full job details ...

employers of choice for the area. Your new role You will be delivering 1st line IT support for 300 employees. You will have excellent customer service skills and an interest in IT and technology. You will have customer service skills and a keenness to help others. ...

will be responsible for learning, supporting, and gaining practical experience in : Lead generation for MoneySuite's SME cross-border payments and automation services Managing customer subscriptions and onboarding Providing exceptional customer service Participating in sales activities and training sessions Supporting the business development managers. The internship role … primarily remote, with occasional in-person days in Canary Wharf, London. Qualifications Strong intrest in sales and customer service Highly motivated, eager to learn new skills, and goal-focused Excellent interpersonal skills and a customer-focused attitude Knowledge of financial services or the fintech industry ...

Customer Support Advisor Are you looking for a role that offers development and the opportunity to make a real impact? As a Customer Support Advisor, you will be the first point of contact for customers, providing exceptional support and guidance. This role is perfect if you want … grow your skills in a dynamic, supportive environment. Customer Support Advisor Responsibilities This position will involve, but will not be limited to: Handling a high volume of outbound warm calls daily to gather relevant information from customers, supporting their registrations and renewals to ensure compliance and smooth operations. Responding ...

career in a supportive, collaborative, and forward-thinking environment? We’re looking for a Managed Print Support Engineer to join a fast-paced and customer-focused Service Desk team . This is an exciting opportunity to work within a collaborative support function that prides itself on delivering excellent … customer service and technical expertise. You’ll play a key role in supporting managed print environments, owning incidents from investigation through to resolution, and working closely with internal teams and third-party vendors. What You’ll Be Doing As a Managed Print Support Engineer, your responsibilities will include ...

Manager and Senior Technician on a day-to-day basis, the Field Engineer will be responsible for a variety of tasks involved in the customer installation. Works will include traditional (civils/buried) and PIA PON underground and overhead. Customer Engineering involves 2 specific sets of duties … resolution of minor faults to ensure a smooth final installation. Final installation works, running fibre from final distribution point (UG or OH) to end customer premises and all internal install works. Engineers will provide a first-class customer service, ensuring management of any customer complaints, working ...

ecosystem. As a certified B Corp, we help modern companies (like Wild, THIS, B Lab) adopt a Circular IT model. We are a Managed Service Provider (MSP) that moves fast. We need a technical heavyweight who can stabilize the Service Desk by tackling the complex issues that slow … working in a demanding fast growth environment where team work is everything. About You Enthusiastic about IT support and have previous IT service desk experience (minimum 5 years), from a MSP environment Experience supporting and troubleshooting both MacBooks and Windows devices Experience with Cyber security with administering email security ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS Please note this post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders … Entry-Level Print Deployment Engineer, you will receive comprehensive training to deploy and support print and IT hardware and software solutions at customer sites. Working alongside experienced colleagues, you will learn to manage installations from start to finish, gaining hands-on technical skills, problem-solving experience, and customer ...

Role: 1st Line Support Engineer Location: Buckingham, Buckinghamshire Model: On-site Salary: Up to £28,000 Overview Our client is an award-winning Managed Service Provider (MSP), recognised for delivering high-quality IT support and exceptional customer service. They are seeking a motivated 1st Line Support Engineer … first point of contact for end users. Key Responsibilities Provide remote office support to end users Log and manage incidents and service requests via a ticketing system Troubleshoot issues across Windows 10/11 and Microsoft 365 Perform basic Active Directory user administration Support hardware, peripherals, and meeting room ...

fantastic opportunity to work in a collaborative environment where your technical skills will be valued and developed. You'll be reporting to the Service Delivery Manager and working closely with the technical team to deliver excellent IT support and consultancy services. The role involves a mix of remote … Microsoft 365 environments (Exchange, SharePoint, Teams, Teams Voice) Support and configure Hyper-V and virtualised environments Perform hardware diagnostics, repairs, and installations Use service desk tools (ConnectWise Manage ideal) to manage tickets and SLAs Monitor and maintain client systems and networks Assist with workstation setups and fault diagnosis (hardware ...

business process optimization, and AI-powered capabilities. You'll work at the intersection of business strategy and technology, helping organizations transform how they manage customer relationships. Key Responsibilities Pre-Sales & Business Development Partner with sales teams to understand prospect requirements and design compelling CRM solutions that address business challenges … testing strategies, data migration plans, and change management programs Business Process Management Analyze current business processes and identify opportunities for optimization and automation Map customer journeys and design processes that enhance customer experience and operational efficiency Create process documentation, workflow diagrams, and standard operating procedures Facilitate process design ...

talent and then supporting that talent to grow with us. Right now we are looking an ambitious technical support professional with a passion for customer service excellence who wants to take their career to the next level and make a real difference to our customer base. About … Role About You You will need a passion for customer service excellence, you enjoy interacting with customers, you thrive on solving technical problems and are driven by a desire to learn and enhance your knowledge and capabilities. You communicate well at all levels and through all channels ...

Marketing Qualified Leads (MQLs) and ensuring a smooth, well-documented handover to the wider Sales function. This position would suit someone with a strong customer focus and organised approach, whether your background is in sales support, account management, customer service, or sales operations. Key Responsibilities Supporting … phone, email, social media, networking, and referrals Responding promptly to inbound enquiries and supporting the nurturing of warm leads Gaining an understanding of customer challenges across multiple market segments to support effective qualification Assisting with the qualification of prospects and handing over sales-ready leads (MQLs) to the Sales ...

Marketing Qualified Leads (MQLs) and ensuring a smooth, well-documented handover to the wider Sales function. This position would suit someone with a strong customer focus and organised approach, whether your background is in sales support, account management, customer service, or sales operations. Key Responsibilities Supporting … phone, email, social media, networking, and referrals Responding promptly to inbound enquiries and supporting the nurturing of warm leads Gaining an understanding of customer challenges across multiple market segments to support effective qualification Assisting with the qualification of prospects and handing over sales-ready leads (MQLs) to the Sales ...

Client are looking for a Billing Coordinator. They will provide an integral role in ensuring Billing accuracy. They will bring good customer service, problem solving and business partner skills to work with Sales, our Billing Specialists and other key stakeholders to ensure order processing and related billing functions … ensure order can be 'booked' * Troubleshoot and resolve order management and billing issues to support meeting cash collection targets; * Responsible to effectively manage internal customer/stakeholder inquiries on billing processes, internal controls and policies; * Identify and support continuous improvement initiatives, including ensuring your voice is heard ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...