126 to 136 of 136 ITIL Jobs in the North West

lead end‐to‐end IT service delivery, including the Service Desk, remote 2nd line support and on‐site field engineering. You will embed ITIL processes, ensure safe, reliable services and drive improvements across a regional mental health trust. The role requires significant IT service management experience, strong stakeholder engagement ...

reduce disruption. You work effectively across IT teams, keep documentation accurate and foster an environment where colleagues can grow and provide excellent support. An ITIL Foundation qualification is advantageous but not required, although a strong working knowledge of ITIL processes is preferred. What you'll get We know rewarding work ...

someone calm, articulate and customer-focused who takes pride in providing an excellent service and is comfortable supporting senior stakeholders. Experience working within an ITIL environment would be beneficial but isn't essential. The team is going through an exciting period of technology and Service Desk transformation, with investment … systems, ITIL training and continual improvement. There are also excellent longer-term opportunities to develop into other areas of technology. Please note: Candidates must be available to attend an on-site interview and assessment in Manchester on either Wednesday 21 October or Thursday 22 October 2026 (Date ...

internal teams and third-party partners expert applied knowledge of application management and governance, including audit, risk, resilience and continuity a practical understanding of ITIL and service management principles. ITIL certification is welcome but equivalent practical knowledge will also be considered knowledge of supporting cloud-based SaaS products, ideally including ...

National Highways is recruiting a Lead Service Delivery Manager to strengthen ITIL service management across the corporate IT estate and operational environments. You will work with our Service Management provider, senior stakeholders and suppliers to drive quality, improvement and a superior customer experience. The role is hybrid with two days ...

applications and be comfortable taking accountability for their ongoing operation rather than simply delivering projects. Experience should include: Enterprise application or SaaS service management. ITIL-based service-management practices. Major incident, problem and change management. Operational resilience and service improvement. Technology risk, controls and audit requirements. Supplier, vendor and commercial … multidisciplinary application or support teams. Managing senior business and technology stakeholders. Experience working within financial services or another regulated environment would be particularly useful. ITIL certification would be beneficial, although strong practical service-management experience is equally relevant. This would suit somebody who enjoys taking ownership of an application estate ...

/or usability issues Hands-on experience developing test cases and test plans Knowledge of applicable data privacy practices and laws ITIL (Information Technology Infrastructure Library) Foundation/Intermediate Certification preferred but not essential Contact Start Rite Business CentreBroadland Business ParkPeachman Way. Norwich. NR7 0WF #J-18808-Ljbffr ...

NICE-CX1 platform - a significant advantage and may support a salary above the standard range Experience with other CCaaS platforms such as 8x8 ITIL certification or strong working knowledge of ITIL methodology (certification fully funded by the business for the right candidate) Benefits: £40,000-£45,000 salary, with flex … right candidate Flexible working - Manchester office once per week, with remote working for the remainder TOIL provided for any out-of-hours travel ITIL certification funded where not already held Joining a 7-person team with a proven internal progression pathway - from Specialist to Team Leader to Manager A genuinely ...

lead a 24/7 Service Desk, ensuring rapid incident response and customer satisfaction. You will mentor the team, drive SLA adherence, and implement ITIL-aligned improvements across processes and workflows. You will communicate effectively with technical and non-technical stakeholders, balance day and night shifts, and focus on continuous ...

Head of Infrastructure - £61,000 - £75,000 A Head of IT Infrastructure is required by our internationally renowned client, who are consistently ranked as one of the leaders in their sector both nationally and internationally. ...

high-quality IT support, manage incidents, and drive continuous service improvements in a fast-changing energy services environment. The role requires strong people leadership, ITIL practices, and the ability to communicate complex information clearly. On-site presence in Manchester is essential for success. #J-18808-Ljbffr ...