101 to 125 of 146 ITIL Jobs in the North West

resided within the UK continuously for the past 5 years at the time of application. Desirable Certifications : Fortinet FCP/NSE equivalent CCNP Enterprise ITIL Foundation Perks & Benefits: Hybrid working: Flexible hybrid working model based on a minimum of 3 days per week office/site based Competitive daily rate ...

Agentic AI, Agile at Scale, DevSecOps delivery, journey‐to‐cloud, edge computing, low code/no‐code solution development, etc. Preferred but optional: ITIL foundations or higher Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. ...

will monitor performance, forecast demand, and drive proactive planning to ensure services meet current and future business needs. The role requires strong SIAM knowledge, ITIL-aligned capacity and service performance practices, and excellent stakeholder communication to deliver continuous improvements. #J-18808-Ljbffr ...

service solutions and oversee complex, multi-service opportunities. The role demands strong technical knowledge and effective stakeholder engagement up to CxO level, alongside an ITIL certification. Join us to shape the future of our service offerings and drive meaningful outcomes for our customers. #J-18808-Ljbffr ...

based in Knutsford to ensure stability, availability and performance of critical business applications. You will monitor, support and resolve production incidents in line with ITIL, collaborating with engineering teams to improve reliability and operational resilience. The role emphasizes proactive monitoring using Kibana, AppDynamics and CI/CD practices, with ...

Ireland. You will establish a single operating model, drive service standards, and act as senior escalation point for service issues. The role requires strong ITIL knowledge, governance experience, and a proven ability to transform service delivery across multi-site operations. A strategic partner and trusted advisor to ExCo, you will ...

Service Introduction/Service Design/Service Improvement ideally on large programmes across multiple sites/business units for large complicated fast moving organisations. ITIL Accredited - must have excellent communication skills Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community ...

high quality, value for money solutions by delivering build/unit test to Love2shop standards. Provide second line support and incident fix expertise, following ITIL principles and maintaining effective change control process, including providing out of hours support on a rota basis. Lead and resolve problem solving issues that arise ...

Experience working in the legal sector. Understanding of the software development lifecycle. Experience managing external IT service providers. Experience working within ITSM environments (e.g., ITIL). Qualifications/Technical Competencies IT‐related degree or equivalent experience/accreditation. Strong understanding of data protection legislation and best practice. ITIL or similar ...

offboarding activities, including device setup and user access management • Maintain IT assets and ensure documentation remains accurate and up to date • Work within ITIL aligned processes and contribute ideas for continuous improvement • Deliver excellent customer service and support across the business Required Skills: • Previous experience within a 1st Line … DHCP, and TCP/IP • Experience using ticketing systems such as Jira or similar • Strong problem solving ability and a proactive approach • Exposure to ITIL environments would be beneficial • Knowledge of Intune, Jamf, Azure, or AWS would be advantageous Why should I apply? This role offers far more than ...

Bring Experience within a Service Desk, ITSM or IT Service Delivery environment Strong understanding of incident management, request fulfilment, knowledge management and ITIL practices Hands‐on experience with ServiceNow (or similar ITSM tools) Strong knowledge of Microsoft 365, SharePoint, Teams and Power Platform Experience delivering training, enablement or digital adoption … initiatives Ability to create clear, engaging digital learning and support content Excellent communication and stakeholder engagement skills Desirable ITIL or other Service Management certifications Experience using data and analytics to drive service improvements Exposure to automation, ServiceNow enhancements or digital adoption frameworks #J-18808-Ljbffr ...

post-incident review actions. Knowledge of root cause analysis techniques and problem review governance. Your Profile Essential skills/knowledge/experience: SC cleared. ITIL certified or able to demonstrate strong ITIL process knowledge. Experience working in Incident and Problem Management within a busy operational environment. Strong understanding of ITIL … resolution, service stability and continuous improvement. Build your service management expertise while contributing to root cause analysis, known error management and improved customer experience. ITIL V5 certification. Strong Infrastructure Technical Skills. Experience with ServiceNow or similar ITSM platforms. TCS is consistently voted a Top Employer in the UK and globally. ...

reliable, secure technology across offices in Lancashire, Cumbria and Staffordshire. You will drive improvements, manage vendors, and guide enterprise IT strategy, including risk management, ITIL-aligned processes, and modern workplace technologies such as #J-18808-Ljbffr ...

Network segmentation and security zoning Disaster recovery and business continuity networking Load balancing and failover technologies Desirable Certifications Fortinet FCP/NSE CCNP Enterprise ITIL Foundation Apply If you are an experienced Network Engineer with strong Fortinet expertise and experience supporting enterprise network environments, we would be keen to hear ...

drive outage resolution via workarounds or permanent fixes. You will coordinate with technical leads, manage actions, and ensure completion within SLAs. This role requires ITIL V3/V4 Foundation, strong client-facing communication, and flexible hours including on-call. Hybrid working across Capgemini offices, client sites and home is supported. ...

expert on the IBMi platform. You will lead developers and technicians, analyse new developments, and estimate feasibility while delivering quality software changes with strong ITIL-aligned change control and on-call involvement. You will work with IBM WebSphere integration and iSeries platforms, reading and documenting code as part ...

development. Learning & development – Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE Skills Practical experience with ITIL V4 and/or V5 best practices and frameworks, including Incident, Change Management, Problem Management, and Service Desk operations with an interest in how these … processes evolve through automation and AI‐enabled tooling. ITIL V4 and/or V5 Foundation or higher‐level certification demonstrating formal training and understanding of ITIL processes will be highly valued. Hands‐on familiarity with GenAI tooling and platforms and an understanding of how these integrate into cloud operating models ...

Company description: Water Utility Company based in Yorkshire region of England. Job description: Senior Telemetry Support Analyst Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here ...

budgeting input, invoicing support, and supplier relationship management. Applicants with a blend of the following experience will be highly regarded: Experienced Service Management professional ITIL V3 Foundation/Intermediate qualified Expert knowledge of, and extensive experience of working within, an ITIL best practice aligned framework/environment Experience of leading ...

with firewall platforms such as FortiGate, SonicWall, Cisco Meraki, Sophos or similar. Awareness of Veeam, Azure Backup or similar backup platforms. Basic understanding of ITIL processes, particularly incident, request, change and problem management. Ability to support pre-sales scoping by identifying technical risks, dependencies and delivery considerations. Education No single … Code. Microsoft 365 or Endpoint Administrator certification, or equivalent practical experience. Microsoft Windows Server, legacy MCSA/MCSE certifications, or equivalent practical experience. ITIL Foundation, or practical experience working within structured change and incident processes. Close Date Close Date 31 Oct 2026 Please click here to read and review ...

configuring, and maintaining GBS’s Jira Service Management (JSM) platform. This role ensures the system supports business and IT service processes efficiently, aligns with ITIL standards, and enables continuous improvement across GBS operations. ROLE and RESPONSIBILITIES: Configuration & Customisation: Design, configure, and maintain Jira Service Management workflows, fields, forms, and automation … Management: Collaborate with stakeholders to gather requirements and translate them into technical solutions. Administer user accounts, roles, and permissions within JSM. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within the ITSM platform. Manage change control processes, ensuring ...

across tooling, automation, process optimisation and platform evolution POSITION QUALIFICATIONS Degree in Computer/IT related discipline AWS, Linux or K8s related certifications (desired) ITIL (desired) Windows Server (MCSA/MCSE/Azure Hybrid) ABOUT YOU We need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life … resolve complex technical issues. Experience delivering complex technical projects and acting as a technical SME for input into wider projects. Good understanding of ITIL processes and industry best practices relating to change, incident, and problem management. High levels of accuracy and attention to detail, particularly in testing, documentation and configuration ...

Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the ...

Comfortable at working in a technology‐driven environment, you will bring proven skills and experience in some of the following areas: Practical experience with ITIL V4 and/or V5 best practices and frameworks, including Incident, Change Management, Problem Management, and Service Desk operations with an interest in how these … processes evolve through automation and AI‐enabled tooling. ITIL V4 and/or V5 Foundation or higher‐level certification demonstrating formal training and understanding of ITIL processes will be highly valued. Hands‐on familiarity with GenAI tooling and platforms and an understanding of how these integrate into cloud operating models ...

disciplined risk management. Experience supporting financial technology platforms . Experience with cloud-native technologies, containerized environments, SRE practices, and modern automation frameworks. Familiarity with ITIL, SRE, DevOps, or technology risk management practices. Experience supporting globally distributed production environments operating in a 24x7 support model. Preferred Qualifications Experience supporting financial technology … platforms . Experience with cloud-native technologies, containerized environments, SRE practices, and modern automation frameworks. Familiarity with ITIL, SRE, DevOps, or technology risk management practices. Experience supporting globally distributed production environments operating in a 24x7 support model. At BNY, our culture allows us to run our company better and enables ...