76 to 83 of 83 ITIL Jobs in the North West

installation and maintenance of associated software and peripheral devices, this will also include involvement with data communications networks. ICT follows the framework ITIL (Information Technology Infrastructure Library) and as such is in line with the Trusts policies and procedures. Always considering the potential or actual clinical impact of any service … Essential Educated to HNC in IT related subject, or equivalent qualifications or equivalent knowledge gained by experience Desirable CompTIA A+ Certified Microsoft Certified Professional ITIL foundation or equivalent experience of working in an ITIL environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders ...

channels. You will manage and mentor our Service Desk team, ensuring team success, SLA adherence, and customer satisfaction. Drive continuous improvement by implementing ITIL best practices and leveraging customer feedback to enhance our services. Your leadership will be pivotal in shaping a responsive, efficient, and customer-centric support environment. Responsibilities … well, and stay focused on the customer. Keep our incident and problem management processes running smoothly and look for ways to improve them. Use ITIL best practices (ITIL 4 preferred) to make sure everything we do is consistent and efficient. Solve problems, streamline workflows, and make support better for both ...

party systems. Experience configuring reports, notifications and platform administration. Experience managing and maintaining CMDB health. Strong troubleshooting, analytical and problem-solving skills. Understanding of ITIL principles. ServiceNow certifications (e.g. Certified System Administrator or Certified Implementation Specialist) desirable. ITIL Foundation certification desirable. Experience within the legal sector desirable. ServiceNow Administrator - Manchester ...

outcomes DESIRABLE Connectivity and SIP: Exposure to connectivity, SIP, networking and security architecture Migration Experience: Experience supporting large-scale migrations and multi-site deployments ITIL Experience: ITIL-aligned operational experience Solutions Architecture Background: Background in solutions architecture or senior pre-sales engineering BENEFITS Hybrid Working: Structured hybrid working scheme ...

development and reporting. Azure cloud technologies. ETL and data migration experience. Housing sector experience within a Housing Association or Local Authority. Knowledge of ITIL and Agile methodologies. Qualifications Degree in Computer Science, Information Systems or related discipline. Microsoft SQL certifications (desirable). Agile or ITIL certification (desirable). Hays Specialist ...

Tandem and Unix environments. Ensure the integrity, availability and security of cryptographic services supporting business applications. Manage incidents, problems and changes in accordance with ITIL best practices. Produce operational documentation, management reports and audit evidence. Maintain accurate configuration records and documentation. Support project delivery and continuous service improvement initiatives. Work … control remediation activities. Essential Skills & Experience Strong understanding of cryptographic principles and enterprise key management. Knowledge of PKI, certificate management and SSH key management. ITIL Foundation certification. Bachelor's Degree in Computer Science or a related discipline. HSM Vendors: Thales, Entrust, Gemalto Key Management: Enterprise key life cycle management ...

balancing demanding day-to-day operational requirements with the delivery of operational improvements and transformation initiatives. You will be accountable for increasing the ITIL maturity of the department, embedding consistent service management practices, and driving measurable improvements in service reliability, change, and continual improvement. A key focus of the role … Services. Experience leading operations across multiple technical disciplines such as, End User, Infrastructure, UC and Voice, On‐Prem and Cloud. Familiar operating within ITIL or similar service management frameworks. Excellent people‐management capability, including managing managers and senior engineers. Strong incident, problem and operational governance experience. Experience balancing high-volume ...