51 to 75 of 82 ITIL Jobs in Yorkshire

licensing activities. Strong analytical, planning and problem-solving skills. Desirable Skills & Experience Dynamics 365 | Microsoft Power Platform | Financial services or other highly regulated environments | ITIL MODERN WORKPLACE, DIGITAL WORKPLACE, MSP, MSP MANAGEMENT, THIRD PARTY MANAGEMENT, 3RD PARTY MANAGEMENT, AZURE, M365, DYNAMICS, POWER PLATFORM, OUTSOURCING, SERVICE DELIVERY, ITIL, WORKPLACE TECHNOLOGY Hays ...

remain secure, scalable, and aligned to best practice. This is a customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra … lead and contribute to technical design documentation including functional specs and service handover materials. Understanding of Incident, Problem and Change Management within the ITIL framework. Capability to informally project manage workloads, applying structured delivery methods and meeting deadlines. Demonstrated mentoring and technical coaching skills. Eligibility to obtain and maintain ...

site environment. Strong understanding of Azure , including IaaS, PaaS, identity, networking and monitoring. Experience managing hybrid cloud and on-premises infrastructure. Strong knowledge of ITIL, incident, problem and change management . Experience with monitoring, alerting and service reliability practices. Strong leadership and stakeholder management skills. Experience with cloud migration programmes. ...

ability to take responsibility for faults and work requests, and proactively seek resolutions for customers while keeping them informed of progress. Responsibilities: Adopt ITIL best practice, to handle incoming incidents or requests to the Service Desk via: telephone, email or end-user portal to ensure courteous, timely and effective resolution ...

Node.js, or C# Hands-on cloud architecture experience with either AWS or Azure Experience with infrastructure-as-code tools such as Terraform Understanding of ITIL practices Recent experience leading engineering teams Nice-to-Have Skills & Experience Knowledge of highly available architectures Experience with Postgres or other relational database systems Exposure ...

complex projects, lead design governance, and embed automation to deliver secure, scalable services. You will mentor engineers, produce technical documentation, and ensure alignment with ITIL v4 service management while maintaining strong stakeholder communication. #J-18808-Ljbffr ...

build contract management expertise across the department. Skills, Experience & Qualification needed Vendor & Procurement Expertise : Professional qualification in Procurement, Contract Management, ITAM, and/or ITIL or equivalent IT contract/vendor experience, alongside a degree-level qualification. Strategic Contract Management : Significant experience leading supplier management and procurement in a complex ...

administration, and network diagnostics Confident communicator with experience giving structured feedback Data analysis and performance reporting experience Process design and improvement experience Desirable ITIL Foundation Certification Experience within a Managed Service Provider (MSP) Understanding of LAN/WAN technologies Benefits Profit share bonus scheme (paid December) Westfield Health Care Plan ...

similar role, leading alerts and monitoring for several services, using Dynatrace. Experience in deploying, monitoring and troubleshooting large scale distributed and cloud solutions. ITIL Service Management Framework within complex IT environments. Self starter, with strong stakeholder management skills and the ability to influence at all levels. In return ...

similar role, leading alerts and monitoring for several services, using Dynatrace. Experience in deploying, monitoring and troubleshooting large scale distributed and cloud solutions. ITIL Service Management Framework within complex IT environments. Self starter, with strong stakeholder management skills and the ability to influence at all levels. In return ...

consistency and effectiveness of the service and contribute to continuous process improvement. Use agreed IT service management tools to accurately capture data relating to ITIL processes. Ensure service related documentation is accurate and relevant. Collaborate with colleagues to identify and investigate problems in systems and services throughout the organisation. Assist ...

consistency and effectiveness of the service and contribute to continuous process improvement. Use agreed IT service management tools to accurately capture data relating to ITIL processes. Ensure service related documentation is accurate and relevant. Collaborate with colleagues to identify and investigate problems in systems and services throughout the organisation. Assist ...

team in a high‐growth environment Preferred Qualifications Bachelor's degree in computer science, computer engineering, or related field, or experience managing teams ITIL and Prince2 certification Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions ...

Attendant Console Cisco UCS, VMware or ESXi Cisco ISDN and analogue voice gateways Call recording or call-logging platforms such as Eleveo or TIM ITIL-based service management environments Current or previous CCNP Collaboration certification We are acting as a recruitment agency in relation to this vacancy. By applying ...

technologies (Azure, AWS, GCP) Windows Server and Linux platforms Storage and backup technologies Enterprise networking concepts Infrastructure monitoring and operational tooling Service management principles (ITIL) Project management methodologies (Waterfall, Agile, Hybrid) RAID management and governance reporting Financial and resource management Qualifications Essential Degree or equivalent practical experience in Information Technology … Engineering, or a related discipline. Project Management qualification such as: PRINCE2 Practitioner PMP Agile Practitioner MSP Desirable VMware Certified Professional (VCP) ITIL Foundation or higher Cloud certifications (Azure, AWS, GCP) SAFe or Agile certifications Leadership Capabilities Drives delivery excellence through effective planning and execution. Creates clarity in complex and fast ...

ServiceNow Configuration Management Database (CMDB) using automated discovery and manual service mapping techniques. Develop and maintain SACM policies, standards and processes, ensuring alignment with ITIL best practice. Ensure completeness, accuracy and integrity of configuration and asset data within the CMDB. Conduct regular audits, verification and reporting of Configuration Items … Establish phased implementation and continuous improvement roadmap SACM Governance and Process Management Define, implement and maintain SACM policies, standards and procedures Ensure alignment with ITIL Service Transition and Service Operation practices Drive adherence to agreed processes across internal teams and suppliers Establish and monitor internal controls for configuration governance Data ...

operations and business teams to ensure smooth production introductions. This role requires proven experience in regulated IT environments, strong project management, and knowledge of ITIL-based service #J-18808-Ljbffr ...

social care system migrations (TPP SystmOne, System C Liquidlogic LAS or similar local government apps). You will support, maintain and enhance services, follow ITIL processes and collaborate across teams to optimise system availability. The ideal candidate will deliver expert advice, implement preventative measures and supervise #J-18808-Ljbffr ...

influence at all levels Experience coordinating cross-functional teams and managing competing priorities Strong understanding of risk management and operational governance Experience working within ITIL-based service management environments Excellent planning, organisation and delivery skills A proactive and continuous improvement mindset Desirable skills include - ITIL Foundation or equivalent Service Management ...

ServiceNow Configuration Management Database (CMDB) using automated discovery and manual service mapping techniques.Develop and maintain SACM policies, standards and processes, ensuring alignment with ITIL best practice.Ensure completeness, accuracy and integrity of configuration and asset data within the CMDB.Conduct regular audits, verification and reporting of Configuration Items (CIs) to maintain data … tools and service mappingEstablish phased implementation and continuous improvement roadmapSACM Governance and Process ManagementDefine, implement and maintain SACM policies, standards and proceduresEnsure alignment with ITIL Service Transition and Service Operation practicesDrive adherence to agreed processes across internal teams and suppliersEstablish and monitor internal controls for configuration governanceData Quality and Assurance ...

such as Ansible and Python to improve consistency and efficiency.Manage vendor relationships, technology lifecycles, procurement planning and proof-of-concept evaluations.Produce technical documentation, support ITIL Incident, Problem, Change and Request Management processes, contribute to CAB activities, mentor engineers, provide expert stakeholder advice, maintain compliance with ICT standards and deliver high … such as Ansible and Python to improve consistency and efficiency.Manage vendor relationships, technology lifecycles, procurement planning and proof-of-concept evaluations.Produce technical documentation, support ITIL Incident, Problem, Change and Request Management processes, contribute to CAB activities, mentor engineers, provide expert stakeholder advice, maintain compliance with ICT standards and deliver high ...

Reviews (ORR). Oversee service transitions, knowledge transfer, hypercare/early-life support, and service acceptance. Manage supplier onboarding, governance, and operational compliance. Drive ITIL-based service management and continual service improvement initiatives. Key Skills Required Strong experience in Service Design & Transition Management Expertise in ITIL Service Design & Service Transition … other ITSM tools Strong understanding of Monitoring, Observability, and Operational Support Excellent stakeholder and supplier management skills Experience validating Functional & Non-Functional Requirements Preferred ITIL v4 Certification PRINCE2, PMP, Agile, or Scrum certifications Experience with Azure, GCP, DevOps, or SRE environments Skills Service Level Management, Service Delivery, Budget Management, Problem ...

modules CE, Power Automate SQL/data querying, manufacturing, distribution or professional services background. Experience with Power Automate Service Management or ITIL experience Basic SQL or data querying knowledge Background in manufacturing, distribution, or professional services ITIL Apply today to join a business where technology, process improvement and user engagement ...

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!OverviewTNS’s Technical Delivery team are highly skilled and committed Network ...

theInfrastructureteam,maintainingdocumentation relating to them, while helping with the delivery of continual improvement,reporting,efficienciesand best practice. The Infrastructure Lifecycle teamis responsible forensuring ITIL disciplines are adopted by the wider organisation, ensuring all Infrastructure services are correctly documented and supported by the wider Infrastructure team. The teammaintainsrelationships with service owners …/national-security-vetting-clearance-levels#security-check-scor contactengland.securityvetting@nhs.net. Person Specification Qualifications Essential Educated to postgraduate diploma/degree level or equivalent experience. ITIL Foundation V4 or V5, VeriSM Foundation or equivalent experience. Knowledge & Experience Essential Business Process Improvement: Analysis of business processes and liaise with colleagues ...