26 to 50 of 53 Incident Management Jobs in the East of England

status: Inside IR35 (Umbrella) Windows Engineer Job Description: Digital Excellence function providing IT Services to the business. Responsibilities: Provide operational BAU support, administration & configuration management across Infrastructure and Workplace Windows Environments in restricted secret & above networks. Responsible for maintaining a good working knowledge of the business IT environment. Planning … line with agreed SLAs, following escalation processes as appropriate. Acting as Tier 2/Tier 3 support for Windows related issues & problem resolution, performing incident response, investigation & remediation within SLA timeframes. Co-ordinate with incident & Technical managers, following incident management process during high-severity incidents. Identify ...

status: Inside IR35 (Umbrella) Windows Engineer Job Description: Digital Excellence function providing IT Services to the business. Responsibilities: Provide operational BAU support, administration & configuration management across Infrastructure and Workplace Windows Environments in restricted secret & above networks. Responsible for maintaining a good working knowledge of the business IT environment. Planning … line with agreed SLAs, following escalation processes as appropriate. Acting as Tier 2/Tier 3 support for Windows related issues & problem resolution, performing incident response, investigation & remediation within SLA timeframes. Co-ordinate with incident & Technical managers, following incident management process during high-severity incidents. Identify ...

principles, and excellent troubleshooting skills. Overview of department: Digital Excellence function providing IT Services to the business. Responsibilities: Provide operational BAU support, administration & configuration management across Infrastructure and Workplace Windows Environments in restricted secret & above networks. Responsible for maintaining a good working knowledge of the business IT environment. Planning … line with agreed SLAs, following escalation processes as appropriate. Acting as Tier 2/Tier 3 support for Windows related issues & problem resolution, performing incident response, investigation & remediation within SLA timeframes. Co-ordinate with incident & Technical managers, following incident management process during high-severity incidents. Identify ...

principles, and excellent troubleshooting skills. Overview of department: Digital Excellence function providing IT Services to the business. Responsibilities: Provide operational BAU support, administration & configuration management across Infrastructure and Workplace Windows Environments in restricted secret & above networks. Responsible for maintaining a good working knowledge of the business IT environment. Planning … line with agreed SLAs, following escalation processes as appropriate. Acting as Tier 2/Tier 3 support for Windows related issues & problem resolution, performing incident response, investigation & remediation within SLA timeframes. Co-ordinate with incident & Technical managers, following incident management process during high-severity incidents. Identify ...

ways: Provide leadership and oversight of data center operations across EMEA, ensuring safe, secure, and compliant execution in a 24x7 mission-critical environment. Lead incident response, change execution, and escalation coordination across infrastructure, network, facilities, and security teams. Oversee vendor access, onsite activities, and service delivery to maintain operational … security, and compliance standards. Drive execution of infrastructure initiatives, including hardware deployments, lifecycle management, structured cabling, and capacity planning. Maintain strong operational governance through effective risk management, control adherence, and documentation discipline. Partner with cross-functional teams to deliver complex infrastructure activities and major change events with minimal ...

information security, governance and compliance environment. A key focus of the role will be supporting and maintaining an ISO 27001-certified Information Security Management System (ISMS), alongside broader compliance, risk and assurance activities. Key Responsibilities Maintain and continually improve the ISO 27001 ISMS, policies, controls and supporting processes. Support … customer assurance requests. Manage information security risks, DPIAs, supplier assessments and corrective actions. Coordinate security incidents, business continuity and disaster recovery activities. Support vulnerability management, penetration testing and remediation. Maintain compliance with ISO 9001, Cyber Essentials/Cyber Essentials Plus and relevant regulatory requirements. Provide practical security guidance ...

summary The post holder will be responsible for the day to day supervision of the Diagnostic Ordercomms systems delivering support, administration, technical management, and maintenance of the Trusts Applications. This role is for an experienced Senior Application Support Analyst to join the Application Support Team, within the ICT department … record patient activity in a timely and accurate manner. Correct recording of data onto these systems is fundamental for Information Governance, Patient Safety, Operational Management and Commissioning. Many of the Trusts Performance Indicators are also dependant on the quality and completeness of the data provided from ...

deployment processes. Escalate complex technical issues to 2nd and 3rd line support teams when appropriate. Maintain accurate records and documentation within the IT Service Management system. Assist with hardware builds, software installations, and routine maintenance activities. Contribute to continuous improvement initiatives and knowledge base development. Follow IT security policies … Technician role. Experience with Office 365. Basic troubleshooting experience across Windows operating systems and desktop applications. Understanding of service desk ticketing systems and incident management processes. Strong communication and customer service skills. Ability to manage and prioritise multiple tasks effectively. A positive, professional, and collaborative approach to work. ...

deployment processes. Escalate complex technical issues to 2nd and 3rd line support teams when appropriate. Maintain accurate records and documentation within the IT Service Management system. Assist with hardware builds, software installations, and routine maintenance activities. Contribute to continuous improvement initiatives and knowledge base development. Follow IT security policies … Windows operating systems and desktop applications. Familiarity with Microsoft 365 products including Outlook, Teams, Word, and Excel. Understanding of service desk ticketing systems and incident management processes. Strong communication and customer service skills. Ability to manage and prioritise multiple tasks effectively. A positive, professional, and collaborative approach ...

best technology, manage assets and refresh systems. With 24/7 national operations, we keep things running smoothly, while operating comprehensive network or service management repair and maintenance to keep everything running operationally. Want to come and be a part of it? We're looking for a proactive … teams, customers, and stakeholders to maintain service excellence. Alongside operational leadership, you'll play a key role in developing your team through coaching, performance management, wellbeing support, and creating an inclusive environment where colleagues feel empowered to succeed. What youll bring Experience leading teams within a Service Desk, National ...

best technology, manage assets and refresh systems. With 24/7 national operations, we keep things running smoothly, while operating comprehensive network or service management repair and maintenance to keep everything running operationally. Want to come and be a part of it? We're looking for a proactive … teams, customers, and stakeholders to maintain service excellence. Alongside operational leadership, you'll play a key role in developing your team through coaching, performance management, wellbeing support, and creating an inclusive environment where colleagues feel empowered to succeed. What youll bring Experience leading teams within a Service Desk, National ...

with the many local and global Product Owners whose products are upstream and downstream of your own, helping to design for change and address incident management too. Connect to your skills and professional experience The ideal candidate for this role, will have already gained three to five years … Event ReasonsRole-Based Permissions (RBP) Time OffGlobal BenefitsKnowledge of additional SuccessFactors modules (Performance, Compensation, Succession) also beneficial but not essential. Support & Service ManagementChange Management preferably with an understanding of Agile ways of working.A people first mindset to delivery of Incident and Problem Management.Knowledge of how to use tooling ...

hardware, software, and network issues. Key Responsibilities First-Line Support: Provide clear, friendly telephone and digital support to diagnose and resolve technical incidents. Incident Management: Accurately record, classify, prioritize, and monitor tickets within our IT service management system in line with SLAs. System Administration: Manage user accounts ...

digital marketing. We value simplicity, avoiding complexity and jargon. This opportunity will see the successful candidate responsible for CDA cloud infrastructure environments and Production incident management, working closely with the Software Development and Operations team. THE SUCCESSFUL CANDIDATE We’re looking for a technical, solution-focused individual, with … portfolio demonstrating creativity and ideas across online and offline Ability to lead scoping sessions with both internal teams and clients Good customer and stakeholder management skills Located within a 1-hour commute of Hitchin, Hertfordshire SALARY Salary dependant on skills and experience Private health and dental cover BENEFITS ...

continuous improvement of Cisco telephony and video conferencing platforms , ensuring resilient communications across secure Defence networks. You'll lead project implementations, support major incident resolution, and provide technical expertise across complex Cisco UC environments. Key Responsibilities Deliver and implement Cisco Telephony and Video Conferencing projects. … Cisco Unified Communications technologies. Troubleshoot and resolve complex incidents and support major incident management activities. Conduct root cause analysis and contribute to service improvement initiatives. Produce and maintain HLDs, LLDs, and operational documentation. Perform hardware and configuration testing. Provide technical mentoring and knowledge transfer to engineering teams. Work ...

Windows Services and web services using WCF and Web API.Proficiency with Visual Studio (2022 or newer) and TFS (DevOPS 2022).Experience in Change and Incident Management environments with strict SLAs.Ability to coordinate application releases and ensure seamless implementation processes.Familiarity with both Agile and Waterfall project delivery methodologies.Hands … experience with DevOps practices, tools, and continuous integration/continuous deployment (CI/CD) pipelines.Desirable Skills.NET Core Razor pages.Advanced database management with SQL Server versions 2014/2016/2022.Experience with Telerik Kendo Tools, JQuery, JavaScript, and Ajax.Knowledge of Entity Framework 6.0, LINQ, Lambda Expressions, and Razor syntax.Familiarity with ...

services using WCF and Web API. Proficiency with Visual Studio (2022 or newer) and TFS (DevOPS 2022). Experience in Change and Incident Management environments with strict SLAs. Ability to coordinate application releases and ensure seamless implementation processes. Familiarity with both Agile and Waterfall project delivery methodologies. Hands … experience with DevOps practices, tools, and continuous integration/continuous deployment (CI/CD pipelines). .NET Core Razor pages. Advanced database management with SQL Server versions 2014/2016/2022. Knowledge of Entity Framework 6.0, LINQ, Lambda Expressions, and Razor syntax. Familiarity with PowerShell and SSIS packages. ...

scalable, data-driven recruitment ecosystem. Through redesigning, building, and rolling out a sophisticated Big Data system, our diverse roles span across architecture, project management, data analytics, development, and technical support, giving you the chance to shape a dynamic, next-gen digital infrastructure. As a 1st Line IT Service Desk … responsible for providing essential IT support, ensuring effective communication with users, and maintaining an organised and efficient service desk operation. Your key duties include incident management, problem-solving, and escalation where necessary, to maintain a high level of service and user satisfaction. Act as the first point ...

making a contribution to the success of their operations. (As appointed) Membership and trusted adviser for relevant executive committees of Telefonica and other management fora (e.g. security, incident management) You will need A regulatory professional with proven experience, ideally gained in a regulated company, regulatory authority ...

Analyze and resolve complex incidents (code, logs, Oracle/SQL databases, Windchill configurations) Handle recurring issues and implement workarounds Ensure compliance with SLAs and incident management processes Deploy fixes and ensure system installation, maintenance, and updates Install and configure environments (integration, validation, pre-production, production) Ensure daily operations ...

security domains. Desirable Awareness of core technology landscape and retail systems, and how cyber risk translates into customer and business impact. Understanding of cyber incident management models and escalation frameworks across enterprise environments. Experience with product methodologies and service-oriented delivery models. Exposure to data analytics and insights ...

senior operational authority across multiple sites, responsible for the resilience, performance and compliance of critical engineering infrastructure and integrated facilities management services. Working closely with the Strategic Client Director and supported by Technical IFM Managers at each location, you'll lead teams, suppliers and stakeholders to deliver outstanding service … role that combines strategic leadership with hands-on operational oversight. You'll drive engineering excellence across electrical and mechanical systems, oversee business continuity and incident management, ensure robust compliance and governance standards, and shape long-term asset and lifecycle strategies. You'll also be accountable for the successful ...

senior operational authority across multiple sites, responsible for the resilience, performance and compliance of critical engineering infrastructure and integrated facilities management services. Working closely with the Strategic Client Director and supported by Technical IFM Managers at each location, you'll lead teams, suppliers and stakeholders to deliver outstanding service … role that combines strategic leadership with hands-on operational oversight. You'll drive engineering excellence across electrical and mechanical systems, oversee business continuity and incident management, ensure robust compliance and governance standards, and shape long-term asset and lifecycle strategies. You'll also be accountable for the successful ...

specialists to convert data, models, and experimentation into reliable, usable product capabilities. Production ownership experience: managing partial failure, resilience, blast‐radius thinking, and incident management. Distributed‐systems fluency: service boundaries, transactional thinking, multi‐tenant design, API design, and versioning. Strong architectural communication skills, able to explain, document, and defend ...

ensuring safe operation of power, cooling and M&E systems that support banking services. The role requires proven leadership in data centres, strong stakeholder management and a hands-on approach to incident management, performance, and risk across multiple #J-18808-Ljbffr ...