IT Support Technician
- Hiring Organisation
- Reed
- Location
- Norwich, Norfolk, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 per annum, Inc benefits
supporting laptops, desktops, printers, phones, and tablets. Assisting with software deployments, upgrades, and updates. Supporting user account administration across Active Directory, Entra, and Microsoft 365. Preparing and configuring equipment for new starters. Supporting the leaver process, including account deactivation. Monitoring backups and escalating issues where necessary. Carrying out meeting … Support, Helpdesk, or customer-facing technical support role. Experience using Helpdesk or IT Service Management systems. Working knowledge of: Active Directory and Microsoft Entra MFA solutions Windows 11 Microsoft 365 iOS and Android devices Intune and Windows deployment technologies Laptop imaging and device builds Backup software ...