Customer Success Manager
- Hiring Organisation
- Hirecracker
- Location
- London, South East England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £50,000 - £60,000 per annum
turn early traction into long-term customer growth. The Role As Customer Success Manager, you will own the client journey from sales handover and onboarding through to adoption, pilot-to-paid conversion, retention and account growth. You will work closely with customers, Product, Engineering and the AI team, ensuring feedback … with real responsibility for building the processes and automations that enable the customer function to grow. Customer Success Manager Responsibilities: Own end-to-end onboarding from sales handover to go-live, including kick-off calls, timelines, training and quality checks. Manage client relationships through regular check-ins, performance reviews ...