ClimateTech Customer Success Associate
- Hiring Organisation
- Advanced Infrastructure
- Location
- United Kingdom
users and our technology. You’ll ensure customers (from local councils to energy planners) get maximum value from the LAEP+ platform by providing onboarding support, guidance, and proactive engagement throughout their journey. You’ll play a key role in user adoption, training, and feedback collection, ensuring that every customer experience … resolution, provide customer updates and liaise with internal teams to drive the resolution of the incident within SLA times. Plan and organise customer onboarding sessions and workshops, and deliver training on Advanced Infrastructure products. Provide product technical support to our customers via in-person and video delivering best practice product ...