Head of CRM
- Hiring Organisation
- Jobleads-UK
- Location
- Welwyn Garden City, England, United Kingdom
doing Owning and evolving the CRM platform (Zoho), building journeys, workflows and data structure Designing end-to-end customer journeys across acquisition, onboarding and retention Developing segmentation and contact strategy to improve relevance and conversion Building and optimising email and SMS channels, with a strong focus on test-and-learn ...