newcastle-upon-tyne, tyne and wear, north east england, united kingdom
Damia Group
Onboarding Manager - £40-45K base + benefits – Newcastle Upon Tyne** We are a recruiting on behalf of a growing software company who are seeking an Onboarding Manager to own and lead the full customer onboarding journey. You will ensure that every client migrating from a legacy system to their platform experiences a smooth, structured, and positive transition. This is … an active delivery role — you will be directly involved with customers and internal teams throughout each onboarding project, not simply coordinating from a distance. You will take ownership of tasks, guide customers through the process, and ensure that each project runs efficiently from start to finish. Key Responsibilities: Own and deliver the end-to-end onboarding process from contract signature … through to handover to Business-as-Usual (BAU) support and Account Management. Function as the primary point of contact for customers during onboarding, building strong relationships and ensuring their needs are met throughout the process. Work firsthand with each project — assisting customers directly, supporting data validation, configuring system settings, managing integrations, and ensuring readiness for go-live. Plan and manage More ❯
Overview Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
JG Travel Group
the Head of IT Provide overall support for software/hardware used by all employees of the company including remote workers Take responsibility for managing the asset inventory Support onboarding and offboarding of employees (account setup, equipment preparation) Assist with maintaining backups, antivirus systems, and system monitoring Work closely and maintain good relations with a variety of IT partners Monitor More ❯
gloucester, south west england, united kingdom Hybrid / WFH Options
JG Travel Group
the Head of IT Provide overall support for software/hardware used by all employees of the company including remote workers Take responsibility for managing the asset inventory Support onboarding and offboarding of employees (account setup, equipment preparation) Assist with maintaining backups, antivirus systems, and system monitoring Work closely and maintain good relations with a variety of IT partners Monitor More ❯
for multiple clients, implementing data loss prevention (DLP) and security policies tailored to client requirements. Utilize Microsoft Partner Center and Lighthouse to manage multi-tenant environments, ensuring efficient client onboarding, licensing, and service delivery. Develop and maintain client-specific documentation for hybrid configurations, incident resolutions, and standard operating procedures. Automate repetitive tasks using PowerShell scripting to streamline management of hybrid More ❯
for multiple clients, implementing data loss prevention (DLP) and security policies tailored to client requirements. Utilize Microsoft Partner Center and Lighthouse to manage multi-tenant environments, ensuring efficient client onboarding, licensing, and service delivery. Develop and maintain client-specific documentation for hybrid configurations, incident resolutions, and standard operating procedures. Automate repetitive tasks using PowerShell scripting to streamline management of hybrid More ❯
St. Albans, Hertfordshire, South East, United Kingdom
HARTLINE LIMITED
and consultants to align client expectations with deliverable outcomes. Provide market feedback and customer insights to the management team to support product development and service enhancement. Support the recruitment, onboarding, and development of junior business development staff as the company grows. Key Skills and Attributes Strong background in business development , account management , or sales within the IT or consultancy sectors. More ❯
Remote. Please note : Visa sponsorship is not available for this role. Key Responsibilities PMO Development & Governance Design and implement standard operating procedures (SOPs) for the PMO. Develop training materials, onboarding plans, and playbooks to accelerate project manager ramp-up. Establish governance frameworks, reporting cadence, and performance metrics to track PMO health and project outcomes. Continuously assess and improve PMO processes More ❯
Skills & Experience Required: Essential: Proven experience as a Technical Business Analyst within Wealth Management, Private Banking, or Corporate Banking domains. Strong understanding of client data structures, lifecycle events, and onboarding/offboarding processes. Demonstrated experience with data migration, data lineage, and source system decommissioning projects. Knowledge of downstream system integration impacts (CRM, AML/KYC, reporting, regulatory systems, etc.). More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Be-IT
Collaborate with 1st and 2nd line teams to enhance overall service capability. Manage high-priority tickets in line with SLAs and business impact. Support infrastructure upgrades, migrations, and client onboarding projects. Maintain detailed documentation and contribute to knowledge sharing across the team. What You’ll Bring Proven experience in 3rd line support within an IT or MSP environment. Strong technical More ❯
milton, central scotland, united kingdom Hybrid / WFH Options
Be-IT
Collaborate with 1st and 2nd line teams to enhance overall service capability. Manage high-priority tickets in line with SLAs and business impact. Support infrastructure upgrades, migrations, and client onboarding projects. Maintain detailed documentation and contribute to knowledge sharing across the team. What You’ll Bring Proven experience in 3rd line support within an IT or MSP environment. Strong technical More ❯
paisley, central scotland, united kingdom Hybrid / WFH Options
Be-IT
Collaborate with 1st and 2nd line teams to enhance overall service capability. Manage high-priority tickets in line with SLAs and business impact. Support infrastructure upgrades, migrations, and client onboarding projects. Maintain detailed documentation and contribute to knowledge sharing across the team. What You’ll Bring Proven experience in 3rd line support within an IT or MSP environment. Strong technical More ❯
services. Collaborate with development and infrastructure teams to identify root causes and implement long-term fixes. Maintain documentation and contribute to knowledge base articles to support continuous improvement. Support onboarding and configuration of new customer environments. Ensure compliance with ITIL processes and SLAs. What We're Looking For: Proven experience in a 2nd line support or IT operations role. Strong More ❯
SD-WAN (Cato/Prisma), IPSec VPN, and basic Kubernetes concepts. What you’ll do: Provide 1st/2nd/3rd line support. Build and manage user devices; own onboarding/offboarding workflows; administer O365. Support cloud environments, monitor performance/security, and automate with pipelines & IaC. Assist with network projects and security tooling; collaborate with a SOC partner on More ❯
SD-WAN (Cato/Prisma), IPSec VPN, and basic Kubernetes concepts. What you’ll do: Provide 1st/2nd/3rd line support. Build and manage user devices; own onboarding/offboarding workflows; administer O365. Support cloud environments, monitor performance/security, and automate with pipelines & IaC. Assist with network projects and security tooling; collaborate with a SOC partner on More ❯
SD-WAN (Cato/Prisma), IPSec VPN, and basic Kubernetes concepts. What you’ll do: Provide 1st/2nd/3rd line support. Build and manage user devices; own onboarding/offboarding workflows; administer O365. Support cloud environments, monitor performance/security, and automate with pipelines & IaC. Assist with network projects and security tooling; collaborate with a SOC partner on More ❯
london (city of london), south east england, united kingdom
Mondrian Alpha
SD-WAN (Cato/Prisma), IPSec VPN, and basic Kubernetes concepts. What you’ll do: Provide 1st/2nd/3rd line support. Build and manage user devices; own onboarding/offboarding workflows; administer O365. Support cloud environments, monitor performance/security, and automate with pipelines & IaC. Assist with network projects and security tooling; collaborate with a SOC partner on More ❯
SD-WAN (Cato/Prisma), IPSec VPN, and basic Kubernetes concepts. What you’ll do: Provide 1st/2nd/3rd line support. Build and manage user devices; own onboarding/offboarding workflows; administer O365. Support cloud environments, monitor performance/security, and automate with pipelines & IaC. Assist with network projects and security tooling; collaborate with a SOC partner on More ❯
and reporting tools to support trading, risk, and operations Manage infrastructure hosted on Microsoft Azure, including VMs and storage Use Git for version control and code collaboration Support the onboarding and implementation of AI tools and systems Collaborate with business users to translate requirements into scalable technical solutions Drive automation and efficiency across the firm through hands-on project ownership More ❯
and reporting tools to support trading, risk, and operations Manage infrastructure hosted on Microsoft Azure, including VMs and storage Use Git for version control and code collaboration Support the onboarding and implementation of AI tools and systems Collaborate with business users to translate requirements into scalable technical solutions Drive automation and efficiency across the firm through hands-on project ownership More ❯
london (city of london), south east england, united kingdom
Selby Jennings
and reporting tools to support trading, risk, and operations Manage infrastructure hosted on Microsoft Azure, including VMs and storage Use Git for version control and code collaboration Support the onboarding and implementation of AI tools and systems Collaborate with business users to translate requirements into scalable technical solutions Drive automation and efficiency across the firm through hands-on project ownership More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Lorien
Be Doing Providing first and second line support for desktops, laptops, mobile devices, and core business applications. Supporting Microsoft 365, Active Directory, and other enterprise platforms. Assisting with user onboarding, device deployment, and system configuration. Maintaining network connectivity, security, and backup solutions. Participating in IT projects including system upgrades and security enhancements. Delivering excellent customer service and clear communication across More ❯
broughton, central scotland, united kingdom Hybrid / WFH Options
Lorien
Be Doing Providing first and second line support for desktops, laptops, mobile devices, and core business applications. Supporting Microsoft 365, Active Directory, and other enterprise platforms. Assisting with user onboarding, device deployment, and system configuration. Maintaining network connectivity, security, and backup solutions. Participating in IT projects including system upgrades and security enhancements. Delivering excellent customer service and clear communication across More ❯
livingston, central scotland, united kingdom Hybrid / WFH Options
Lorien
Be Doing Providing first and second line support for desktops, laptops, mobile devices, and core business applications. Supporting Microsoft 365, Active Directory, and other enterprise platforms. Assisting with user onboarding, device deployment, and system configuration. Maintaining network connectivity, security, and backup solutions. Participating in IT projects including system upgrades and security enhancements. Delivering excellent customer service and clear communication across More ❯
dunfermline, north east scotland, united kingdom Hybrid / WFH Options
Lorien
Be Doing Providing first and second line support for desktops, laptops, mobile devices, and core business applications. Supporting Microsoft 365, Active Directory, and other enterprise platforms. Assisting with user onboarding, device deployment, and system configuration. Maintaining network connectivity, security, and backup solutions. Participating in IT projects including system upgrades and security enhancements. Delivering excellent customer service and clear communication across More ❯