51 to 75 of 225 Performance Management Jobs in the UK

Trust Index and many more), ensuring they are aligned to business goals and customer outcomes. Manage relationships with CX measurement suppliers and platforms, ensuring performance against SLAs and KPIs. Create and maintain dynamic dashboards and insight packs using Excel, Power BI, and other visualisation tools. Conduct root cause analysis … such as Qualtrics, Excel, Power BI, Journey Mapping using Mural, (Miro, UXPressia); experienced in survey design, customer interviews, and applying design thinking principles. Supplier Management Skilled in managing third-party relationships and driving performance against SLAs and KPIs. Governance & Continuous Improvement Strong organisational skills with experience managing governance ...

Title: BI Analyst Contract Type: Fixed term for 12 months Salary: £43,123.45 per annum (£47,499.11 is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week Working Pattern: Monday to Friday (hybrid) Location: Liverpool If you share our values and are excited … delivery of intelligent business information through a range of mechanisms, in particular self-serve tools for use by colleagues. Support colleagues with their management and performance information requirements and develop and maintain operational data models to underpin operational and planning activities About you We are looking for someone ...

with exposure to software, hardware, IT services, networks, and cyber. As the Supplier Relationship Manager (Vendor Manager), you will lead Supplier/Vendor Relationship Management (SRM) for critical digital and IT suppliers, embedding SRM best practice and driving value from key contracts and partnerships. Key Responsibilities Lead Supplier Relationship … Management/Vendor Management across Digital Services & Solutions Own SRM strategy for key IT and software suppliers and contracts Build strong relationships with senior internal stakeholders and strategic vendors Develop and manage SRM frameworks, SLAs, KPIs, and performance metrics Manage contracts across the full lifecycle, including renewals ...

objectives Provide expert-level (Tier 3) HR advice and guidance on complex employee relations cases Manage sensitive and high-risk cases including disciplinary, grievance, performance management, absence management, and restructuring Ensure all casework is managed in line with employment law, internal policies, and best practice Coach … where applicable Use people data and analytics to identify trends, risks, and opportunities across the workforce Organisational Change & Transformation Support and lead on change management initiatives including restructures, TUPE, and organisational design projects Partner with leaders to embed change effectively and support employee engagement throughout transitions Drive initiatives that ...

ensuring the right resources are in place to deliver reliable, responsive support around the clock. This role suits someone who enjoys leading people, managing performance, and keeping operations running smoothly , with the technical understanding to ask the right questions and support effective decision-making. If you thrive … ideal next step for you. About the role As our Network Support Team Leader, youll have day-to-day responsibility for the performance, development, and wellbeing of our Tier 2 NOC engineers . Youll ensure the team is effectively resourced, supported, and aligned to deliver against SLAs and customer ...

operations, take owner ship of Ha lo PSA (our ticketing and professional services platform) from a service delivery perspective, strengthen incident, request, and escalation management, and ensure SLAs and customer expectations are consistently met. The role will inherit an existing service desk structure comprising 3 tiers of service desk … core part of this role will be to establish strong operational control, reduce dependency on informal or inconsistent ways of working, improve processes and performance management, and build a resilient, scalable service desk function that delivers a reliable, professional customer experience. Objective:? Manage Daily Operations of the Service ...

Hybrid working – 3 days office based/2 days working from home) We are seeking a Corporate Services Contract Manager to lead the effective management of shared and contracted corporate services that are critical to our organisation's success. This senior client-side role involves significant responsibility for contract … performance, supplier accountability, and risk management, focusing on IT, estates, and information governance. Day-to-day of the role: Act as the client-side contract lead for shared and outsourced corporate services, particularly focusing on IT and digital services. Manage supplier performance through SLAs, KPIs, and clear ...

delivery standards and supporting continuous improvement across the organization. What you’ll be doing: Leading and developing the PMO team, providing guidance, mentorship, and performance management Overseeing the planning, execution, and delivery of strategic engineering projects Ensuring projects run on time, within scope, and to budget Managing resource … allocation to optimize efficiency across the portfolio Supporting change management and communication strategies during project rollouts Implementing and maintaining project management standards, tools, and methodologies Monitoring project performance and reporting regularly to the Senior Leadership Team Identifying and mitigating project risks and issues Driving continuous improvement through ...

Senior Growth & Performance Manager Location: Leeds (Hybrid – 3 days office/2 days remote) Salary: £75,000 – £95,000 Company A leading UK-based organisation undergoing a significant digital transformation, with a strong focus on growing its consumer-facing platform and evolving its offering in a competitive, fast-moving … market. About the Role This role sits at the centre of a fast-evolving, commercially driven environment, supporting senior leadership in understanding performance, shaping priorities, and ensuring investment is focused on the highest-impact initiatives. You will play a key role in connecting data, strategy, and commercial decision-making ...

that spans data centers, AWS, Azure, and Google cloud infrastructure. With origins in Linux, NFS, Open standards, Flash and deep file system and data management technology leadership, Hammerspace delivers the world’s first and only solution to connect global users with their data and applications on any existing data … Global VP of Channel Sales & Operations, you will own the full lifecycle of channel development, from recruitment and enablement to joint business planning and performance optimization. The ideal candidate is a proven sales leader with deep knowledge of the UK & Europe storage and IT infrastructure market, passionate about building ...

networking opportunities to build brand visibility and generate new leads by proactively positioning KPMG as a trusted advisor to capitalise on new growth areas Performance Management: Set clear performance goals for your direct business development team to align to the business strategy. Drive business and team success … through the implementation and management of this, identifying opportunities for improvement and acceleration. Support this through providing coaching and feedback, and foster a culture of excellence, innovation, and collaboration. Market Intelligence: Conduct market research to identify trends, competitor activity, and emerging opportunities, ensuring the business remains agile and responsive. ...

Location: Midlands (hybrid working) Duration: Initial 6-month contract About the role We are seeking an experienced IT Category Manager to lead the strategic management of ICT spend, suppliers, and contracts across a large public sector organisation.This is a high-impact commercial role supporting a broad digital and transformation … will take ownership of defined ICT categories, running end-to-end procurement and tendering exercises, shaping category strategies, and ensuring suppliers deliver strong performance, value for money, and commercial assurance.Working closely with ICT, finance, legal, and operational stakeholders, you will act as a trusted commercial partner and subject-matter ...

Demand & Capacity Manager Reporting to : Head of Integration, Performance and Cost Management Location: UK or Germany Role Objectives The Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible … analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud ...

year fixed-term contract to cover maternity leave. This role is critical, partnering with leaders to deliver people strategies that drive performance, engagement, and scalable growth. This person will also be partnering with tech department leaders. As a People Partner, you’ll work closely with senior managers and functional … fast-paced, high-impact environments, know how to balance tactical delivery with strategic thinking, and want to make a meaningful impact on people and performance over a fixed term, we’d love to meet you. What You’ll Do Partner with Leaders to Deliver People Plans Work with Senior ...

economy: supporting new towns, housing, and regeneration. Role Summary: This role will provide strategic and operational leadership across digital, data, technology, information management and cyber security to support the delivery of a complex railway infrastructure programme and enable a safe, efficient, customer‐centred operational railway. Working closely with … operations. Identify and develop new digital capability and systems that build on and complement existing digital engineering excellence, for example through our Building Information Management and Digital Twin tools. Oversee and prioritise digital investment, making sure spend delivers clear value. Lead on the implementation of AI tools to enable ...

reward. Service Delivery Lead/Senior Service Manager Role Purpose The Service Delivery Lead is responsible for the day-to-day running, quality, and performance of the support function . This role exists to: Strengthen service delivery Relieve pressure on senior technical staff Provide a clear operational bridge between … main go-between for the Managing Director and the support team: Translate business priorities into operational action Provide clear feedback on risks, capacity, and performance 5. KPI & Performance Management Own and drive service KPIs, including: SLA performance Ticket ageing and backlog Escalation rates and repeat issues ...

Provide clear and timely communication to the wider business on data integrity, standing data and period-end progress, producing regular status reports for senior management with clear recommendations and action plans. Lead the ongoing maintenance, updates and enhancement of the Oracle Fusion ERP suite, coordinating activities across functional system … experts and Business Process Owners to ensure system stability, performance and control effectiveness. Own and deliver a comprehensive ERP functional improvement strategy, aligned to the wider ERP and PFP strategy, ensuring initiatives are delivered on time and within budget while meeting evolving business and user needs. Drive continuous improvement ...

Provide clear and timely communication to the wider business on data integrity, standing data and period-end progress, producing regular status reports for senior management with clear recommendations and action plans. Lead the ongoing maintenance, updates and enhancement of the Oracle Fusion ERP suite, coordinating activities across functional system … experts and Business Process Owners to ensure system stability, performance and control effectiveness. Own and deliver a comprehensive ERP functional improvement strategy, aligned to the wider ERP and PFP strategy, ensuring initiatives are delivered on time and within budget while meeting evolving business and user needs. Drive continuous improvement ...

Provide clear and timely communication to the wider business on data integrity, standing data and period-end progress, producing regular status reports for senior management with clear recommendations and action plans. Lead the ongoing maintenance, updates and enhancement of the Oracle Fusion ERP suite, coordinating activities across functional system … experts and Business Process Owners to ensure system stability, performance and control effectiveness. Own and deliver a comprehensive ERP functional improvement strategy, aligned to the wider ERP and PFP strategy, ensuring initiatives are delivered on time and within budget while meeting evolving business and user needs. Drive continuous improvement ...

Provide clear and timely communication to the wider business on data integrity, standing data and period-end progress, producing regular status reports for senior management with clear recommendations and action plans. Lead the ongoing maintenance, updates and enhancement of the Oracle Fusion ERP suite, coordinating activities across functional system … experts and Business Process Owners to ensure system stability, performance and control effectiveness. Own and deliver a comprehensive ERP functional improvement strategy, aligned to the wider ERP and PFP strategy, ensuring initiatives are delivered on time and within budget while meeting evolving business and user needs. Drive continuous improvement ...

Provide clear and timely communication to the wider business on data integrity, standing data and period-end progress, producing regular status reports for senior management with clear recommendations and action plans. Lead the ongoing maintenance, updates and enhancement of the Oracle Fusion ERP suite, coordinating activities across functional system … experts and Business Process Owners to ensure system stability, performance and control effectiveness. Own and deliver a comprehensive ERP functional improvement strategy, aligned to the wider ERP and PFP strategy, ensuring initiatives are delivered on time and within budget while meeting evolving business and user needs. Drive continuous improvement ...

Business Intelligence Specialist will work collaboratively with internal stakeholders to collate, analyse and present data and information to ensure successful delivery of performance targets within Great Places. What youll be doing Supporting the business to accurately report performance information Collaborating with service owners and subject matter experts across … Group to design, develop and build appropriate tools to present routine BI analysis, supporting the Groups Performance Management Framework and operational management of the business. Using data to gather greater insight and intelligence around key drivers of performance, resulting in intelligence led decision making Providing bespoke ...

multiple concurrent projects and system assignments. • Experience in a fast-paced, high-performing change delivery environment where quality and pace both matter. • Strong people management skills - including performance management, coaching, mentoring, appraisals and team development. • The ability to produce clear written specifications: data requirements, business process flows ...

summary Information Manager - Band 6/7 depending on experience The post-holder will contribute to the development of a performance-focused culture where safety, effectiveness and patient experience are consistently delivered through the provision of high-quality performance information, analytical interpretation, benchmarking, forecasting and intelligent modelling. This … role will be responsible for supporting the Clinical and Operational Leads by providing timely, accurate and relevant information that enables effective decision making and performance monitoring of services provided. Main duties of the job 1. Lead the provision of management information for the Surgical and Women's & Children ...

contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across … standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology ...