51 to 75 of 118 Performance Metrics Jobs in the UK

Existing Customers. Build and maintain strong relationships with internal teams, vendors, and regional staff across all Vertical markets. Define and monitor performance metrics for vendors' products and services. Conduct regular meetings (both online and face-to-face) with partners to understand their needs and provide tailored solutions. Apply … knowledge of our products and services. Contribute to the overall Revenue/Profitability of the business through initiatives and activity designed to deliver financial performance Additional Pre-Sales activities and initiatives as the business requires Cultural Values: Creativity: Innovate and think outside the box to provide unique solutions. Loyalty ...

brand and retailer requirements. Supplier Management: Oversee and hold suppliers accountable for quality, timeliness, and adherence to installation guidelines. Conduct regular reviews and manage performance to maintain the highest standards. Project Management: Develop and manage detailed deployment plans, timelines, and budgets. Track progress, anticipate risks, and implement corrective actions … potential issues before they arise, and act quickly to resolve them. Reporting & Insights: Deliver regular updates, progress reports, and learnings to key stakeholders. Track performance metrics to continuously improve deployment efficiency and execution standards. Health & Safety Compliance: Ensure all installations meet safety regulations and retailer requirements. Maintain accurate ...

operational modernisation. Align ways of working across field teams, service desk, and projects. Champion a culture of continuous improvement and operational excellence. Service Delivery & Performance Ensure a reliable, professional managed service for all customers. Set service performance metrics and monitor results. Drive consistency, standards, and best practices … plans. Provide insight on resource planning, capacity, service development, and long-term operational needs. People Leadership Build strong leadership within operational teams. Drive accountability, performance management, and workforce planning. Identify and develop future leaders. Work closely with People & Culture to support engagement and development. Skills & Experience Essential Extensive experience ...

plans of opportunities, contacts, and activities in the company's CRM system and close Opportunities effectively. Reporting: Provide regular updates on business development activities, performance metrics, and market insights to leadership. Qualifications: Bachelor's degree in business, Marketing, or a related field. 5+ years of experience in business ...

Building strong relationships with vendors and internal teams Supporting continuous improvement initiatives and operational Best Practice Managing and improving support processes, SLAs, and operational performance metrics Managing budgets, resources, and IT governance requirements Driving service excellence and resolving escalated technical issues when needed What they’re looking ...

training health and execution for key and growth accounts, by mapping out solutions to improve on outcomes, and be able to consistently monitor key performance metrics to assess overall training health and effectively address escalations as they arise. Play an active role in participate in regional strategies Collaborate ...

govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation. Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value. Lead and support go-to-market ...

consistently across multiple regions and countries differences). Developing actionable dashboards & reporting: Create and maintain scalable, user-friendly dashboards that provide visibility into key performance metrics. Delivering deep-dive analytics: Conduct root cause analysis to uncover drivers of customer pain points, digital adoption challenges, and operational inefficiencies. Translate findings ...

consistently across multiple regions and countries differences). Developing actionable dashboards & reporting: Create and maintain scalable, user-friendly dashboards that provide visibility into key performance metrics. Delivering deep-dive analytics: Conduct root cause analysis to uncover drivers of customer pain points, digital adoption challenges, and operational inefficiencies. Translate findings ...

integrations and lead management processes. - Ability to work collaboratively with cross-functional teams and external stakeholders. - Proficiency in using dashboards to track and optimise performance metrics. - A results-driven mindset with a focus on improving lead velocity and ROI. - Experience/knowledge of Zapier, Bemycar, MSD software or similar ...

support teams deliver a seamless, high-quality end-user experience. You will act as a key operational liaison and will champion service quality, analyse performance metrics, and orchestrate swift resolutions during high-priority escalations. Key Responsibilities: Lead regular performance reviews with the global IT service desk … external suppliers to keep communication clear and maximise user satisfaction. Essential Skills: Strong knowledge of ITIL frameworks and operational governance. Ability to turn complex metrics into actionable insights and executive presentations. Confident leading P1/P2 incidents and handling high-pressure situations. Natural relationship builder skilled at managing stakeholders ...

support teams deliver a seamless, high-quality end-user experience. You will act as a key operational liaison and will champion service quality, analyse performance metrics, and orchestrate swift resolutions during high-priority escalations. Key Responsibilities: Lead regular performance reviews with the global IT service desk … external suppliers to keep communication clear and maximise user satisfaction. Essential Skills: Strong knowledge of ITIL frameworks and operational governance. Ability to turn complex metrics into actionable insights and executive presentations. Confident leading P1/P2 incidents and handling high-pressure situations. Natural relationship builder skilled at managing stakeholders ...

ensure the delivery of secure, compliant, and high-quality services to customers including customers in the financial services sector. This role oversees supplier performance, contractual obligations, risk management, and continuous improvement, acting as a trusted advisor to internal stakeholders and ensuring supplier operations meet stringent regulatory and governance standards. … relationship management to ensure alignment with business and regulatory requirements Negotiate supplier contracts and terms, focusing on cost efficiency, quality, and compliance Monitor supplier performance against SLAs, KPIs, and contractual obligations, proactively identifying risks and opportunities Conduct regular supplier reviews and audits, ensuring adherence to sector-specific standards ...

issues and impediments promptly to facilitate rapid decision-making. Manage expectations with senior colleagues and stakeholders, ensuring alignment and transparency. Track and report key performance metrics to stakeholders, providing insights into squad progress and areas for improvement. Collaborate closely with PM’s, PO’s and Senior … Cycle (SDLC). Ability to communicate effectively between technical and non-technical stakeholders. Skilled in communicating and visualising progress towards goals using delivery plans, metrics, and forecasting techniques. Familiarity with delivery management tools like Jira, Confluence, Trello, or Azure DevOps to streamline workflows (Advantageous). Experience in strategic planning ...

issues and impediments promptly to facilitate rapid decision-making. Manage expectations with senior colleagues and stakeholders, ensuring alignment and transparency. Track and report key performance metrics to stakeholders, providing insights into squad progress and areas for improvement. Collaborate closely with PM’s, PO’s and Senior … Cycle (SDLC). Ability to communicate effectively between technical and non-technical stakeholders. Skilled in communicating and visualising progress towards goals using delivery plans, metrics, and forecasting techniques. Familiarity with delivery management tools like Jira, Confluence, Trello, or Azure DevOps to streamline workflows (Advantageous). Experience in strategic planning ...

rollout activities. Support system upgrade testing, including regression testing and validation of new functionality. Assist with KPI reporting for fresh tickets and system performance metrics Data & System Administration Maintain base data within IFS to ensure accuracy and consistency. Over time, take on additional responsibilities in IFS such … with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board. Why March? Progress is People. MARCH has ambitious plans and central to our future growth is attracting ...

rollout activities. Support system upgrade testing, including regression testing and validation of new functionality. Assist with KPI reporting for fresh tickets and system performance metrics Data & System Administration Maintain base data within IFS to ensure accuracy and consistency. Over time, take on additional responsibilities in IFS such … with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board. Why March? Progress is People. MARCH has ambitious plans and central to our future growth is attracting ...

complex engineering models Developing clear reporting tools and visualisations for stakeholders Supporting integration between MBSE tools, systems, and wider engineering functions Producing and analysing performance metrics to drive continuous improvement Collaborating with technical specialists and senior stakeholders across the organisation Developing verification and validation strategies to ensure engineering ...

processes, frameworks, and operating models Ensure processes align with organisational, regulatory, and customer requirements Drive continuous improvement initiatives based on lessons learned, feedback, and performance metrics Maintain process documentation, playbooks, templates, and toolkits Standardise best practices across projects and programmes Governance & Compliance - Ensure delivery activities align with governance ...

deliverable in collaboration with stakeholders. Educate and consult key decision-makers on best practices and emerging industry trends. Analyse supply chain data and performance metrics to identify areas for improvement. Recommend process optimisation strategies to enhance efficiency and reduce operational costs. Utilise data analytics tools and financial modelling ...

change based on user evidence, business outcomes, and/or financial evidence. Ability to analyse both qualitative and quantitative data (e.g. user feedback, service performance metrics) to inform and iterate on design decisions. Knowledge of and experience in designing services that adhere to standards for accessibility and inclusive ...

accurate, consistent and fully optimised to deliver the best possible user experience while supporting lead generation and sales. From improving user journeys to analysing performance, you’ll sit at the heart of our digital marketing activity. We’re also open to candidates from non-digital backgrounds who have hands … business Keeping all content up to date, accurate and aligned to brand standards Optimising pages for SEO and supporting paid media activity Analysing website performance and identifying areas for improvement Testing and implementing changes to improve user experience and conversion Ensuring websites are fully responsive across mobile, tablet ...

Supplier & Contract Management Act as the primary contact for the managed service provider (MSP), ensuring delivery against SLAs, KPIs, and contractual commitments Lead supplier performance reviews and proactively address underperformance Support consolidation of multiple IT service contracts into a single provider Manage relationships with wider IT suppliers (connectivity, software … timelines Coordinate site readiness for IT changes across multiple locations Operational Oversight Ensure consistent, high-quality IT support across all sites Monitor service desk performance and act as escalation point Support onboarding of new sites where required Maintain cyber security compliance in collaboration with internal and external stakeholders Governance ...

Strategic Planning: Collaborate closely with other department heads to align sales strategies with broader organisational objectives. Forecasting and Reporting: Regularly update leadership on sales performance metrics, and make data-driven decisions to guide strategy. Employ a systematic approach to track and evaluate both new and existing account activities … sales techniques, approaches, and offerings. Budget Management: Effectively manage the sales budget to ensure optimal allocation of resources. Monitor ROI and cost-to-acquire metrics to ensure financial efficiency. Communication and Collaboration: Maintain transparent and effective lines of communication both within the team and with other departments. Champion cross ...

Order Management, Credit, and other internal teams. Identify opportunities to streamline processes and recommend improvements to enhance deal velocity and operational efficiency. Meet defined performance metrics and service-level expectations, as Deal Desk Analyst Deal Desk Analyst - What You Bring Bachelor's degree in Finance, Accounting, or equivalent ...