Service Delivery Programme Manager
- Hiring Organisation
- Thales
- Location
- Henstridge, Somerset, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
role in ensuring the highest level of operational service delivery. Location: Templecombe What you'll be doing Deliver the programme deliverables, key results and performance metrics, including financial performance I.e. order intake, sales, gross margin and cash. Management of the Project Plan and schedule to monitor … available. Classify incidents, find the root cause and propose Engineering Change Request if needed. Ensure that service requests are managed properly. Analyse customer feedback, performance indicators and operating reports. Produce and monitor Key Performance Indicators (KPI). Control project scope and support change management processes. Identify sources ...