Customer Success Manager
- Hiring Organisation
- Primis
- Location
- City of London, London, United Kingdom
point when things get complex, resolving issues with speed and calm Collaborate closely with Sales and Technical teams to continuously improve the client experience Skills needed 5+ years in Customer Success, Account Management, or B2B Sales, ideally within MSP, cloud, or tech environments A proven track record hitting retention … revenue targets Confidence engaging with senior stakeholders and comfortable in commercial conversations Strong working knowledge of CRM tools and Microsoft 365 Excellent communication and presentation skills. You can make complex things clear A growth mindset: you're coachable, resilient under pressure, and always looking to improve Benefits ...