26 to 50 of 79 Root Cause Analysis Jobs in the South East

agreed SLAs. Operational Excellence Accountable for the operational integrity of WAN, LAN, Wi-Fi, and cloud-based network services. Oversee incident response, troubleshooting, and root cause analysis for complex network issues, ensuring timely resolution and minimal business impact. Owner of network device configuration management, backup, and disaster ...

integration and validation, ensuring performance, reliability and compliance Capture and manage customer requirements, translating them into clear technical specifications Perform system modelling, trade-off analysis, and optimisation Troubleshoot complex system-level issues and drive root-cause analysis Contribute to new product development and continuous improvement initiatives ...

traders, operations, clients, and technology teams Support system releases, upgrades, and production changes Build and maintain automation scripts for operational efficiency and reporting Perform root cause analysis (RCA) and contribute to service improvements Ensure adherence to regulatory and operational controls across trading systems What you'll bring ...

ServiceNow workflows, automations, and integrations. Strong understanding of governance, risk, and compliance processes. Experience managing platform upgrades, enhancements, and technical governance. Excellent troubleshooting and root cause analysis skills. Strong stakeholder management and communication skills. Experience working within highly regulated environments. Desirable Experience with Business Continuity Management ...

teams with clear diagnostic evidence Producing concise technical summaries for internal teams and customers Supporting customer reporting, monthly reviews and service reviews Carrying out root cause analysis on incidents and recurring issues Creating and maintaining runbooks, diagnostic guides and knowledge base documentation Identifying opportunities to improve reliability ...

organisation’s data governance framework and policies. Manage release cycles, testing and adoption of new capabilities in partnership with IT. Data quality monitoring, analysis and reporting Define and maintain data quality rules, thresholds and dashboards for critical data elements in collaboration with data stewards and business owners. Monitor data … quality metrics, identify trends, perform root cause analysis and coordinate remediation activities. Produce regular MI and insight on data quality for senior stakeholders, highlighting key risks, improvements and recommendations. GDPR and data protection-related data reporting and controls Configure and support Informatica capabilities that help identify ...

reliability. Experience with Docker and ECS (Elastic Container Service). Hands-on experience with CloudWatch and other monitoring/alerting tools. Strong troubleshooting and root cause analysis skills across distributed systems. Experience with Infrastructure as Code tools such as CloudFormation and Terraform. Experience with CI/ ...

across server, network, cloud and end-user environments Own high-priority tickets through to resolution Support infrastructure changes, upgrades and project delivery Carry out root cause analysis and implement permanent fixes Provide onsite support when required Work closely with internal teams and client stakeholders Maintain accurate documentation ...

Server and Active Directory environments. Support networking technologies including switches, firewalls, VPNs and wireless solutions. Manage incidents and service requests within agreed SLAs. Perform root cause analysis on recurring technical issues. Complete routine maintenance, software deployments and system updates. Escalate major technical issues where appropriate while maintaining ...

Analyse test results, monitor trends and provide meaningful performance metrics Produce reports and insights for both technical and non-technical stakeholders Investigate issues, perform root cause analysis and maintain accurate records within ticketing systems Collaborate closely with software, firmware and hardware engineering teams Help shape the future ...

solutions are maintainable and scalable. Monitor integrations and system processes, proactively resolving issues and implementing preventative measures. Investigate application and data-related incidents, perform root cause analysis, and deliver long-term fixes. Collaborate with internal stakeholders and third-party suppliers to deliver robust technical solutions. Provide technical ...

installation, setup, configuration and troubleshooting activities Ensuring compliance with agreed service level agreements and customer service targets Analysing recurring technical issues and contributing to root cause analysis and corrective action initiatives Maintaining up-to-date technical knowledge across products, systems and support processes Assisting with the creation ...

support processes . You'll work closely with development teams, infrastructure, and global support teams (including London and New York) to diagnose issues, identify root causes, and implement effective solutions. Key Responsibilities Troubleshoot and resolve production system issues across Windows servers, SQL Server, and Oracle environments Perform root cause analysis and implement fixes (code, SQL scripting, configuration) Liaise with internal teams (Infrastructure, Network, DBA, Helpdesk) and external stakeholders Provide clear communication and updates to business users and support teams Support application releases and ensure smooth deployment into production Contribute to system stability, scalability, and security ...

duties of the Software Support Analyst Provide second line software support to key customers. Utilise SQL to support customers, rectify data issues and identify root causes. Help to support patching, testing, software updates and cloning. Troubleshoot issues with SQL Server and Azure. Communicate with key customers within a timely … manner. Conduct root cause analysis, and document support investigations. Experience required for the Software Support Analyst Previous experience within software or application support focused roles. Hands on experience with SQL, ability to write queries and ideally stored procedures (nice to have). The ability to communicate effectively ...

ensure robust quality controls are in place. Key deliverables will include: CSL inspection plans with entry/exit criteria Quality reports and trend analysis Chargeback documentation and supplier accountability tracking Full documentation of daily inspection activities Key Responsibilities include but are not limited to: Manage supplier quality concerns, monitor … performance (PPM, NCRs), and implement CSL1/CSL2 controls to maintain production flow Develop and implement containment, inspection plans, and corrective actions based on root cause analysis Lead structured problem-solving using 8D, 5-Why, and Fishbone techniques Oversee third-party inspections, sorting activities, and manage supplier ...

service requests Lead troubleshooting across Azure and on-premises infrastructure, owning major incidents from triage through to resolution and post-incident review Drive root cause analysis on recurring or high-impact issues, implementing lasting fixes rather than temporary workarounds Review and implement changes within customer environments, acting ...

/CD pipelines, automated testing, and Git-based workflows Deliver MUnit test coverage of 80%+ Provide BAU support including incident resolution and root cause analysis Mentor developers, conduct code reviews, and promote best practice About You Extensive experience in MuleSoft development (Mule 4) Strong capability with ...

will: Sets up and operates equipment to test/calibrate units/sub-assemblies as per instructions, specifications, and procedures. Perform troubleshooting and failure analysis of analogue and digital circuitry to component level Provide detailed written failure description with root cause analysis to production and engineering. ...

addressing customer satisfaction concerns. Key Responsibilities: Answers incoming calls and emails from customers experiencing technical issues and documents all pertinent end user information. Performs root-cause analysis on technical issues and provides quality troubleshooting with patient step-by-step instructions to resolve problems. Remotely connects and disconnects … other departments to make recommendations for corrective actions. Collaborates with management to investigate suspected problems the photo booths may be encountering that would cause loss of revenue at locations. Provides one-on-one end-user photo booth training, as needed. Assists supervisors in monitoring and supporting the photo booth ...

data models and performance tuning Support and enhance Access and VBA tools used for workflows, reconciliations and reporting Provide production support including incident management, root cause analysis and ongoing system improvements Contribute to the evolution of data platforms, including use of cloud technologies such as Databricks ...

enhancements. Document and escalate complex incidents to ensure timely resolution. Assist in the development of user guides and training materials for system users. Conduct root cause analysis to prevent recurring issues. Act as a liaison between internal teams and external vendors for application-related matters. Maintain compliance ...

processing Lead and develop a team of application developers and support analysts Manage application support, resolving incidents with a focus on root cause analysis Oversee delivery of projects and enhancements from design through to BAU transition Ensure performance optimisation, system monitoring, and platform stability Collaborate with infrastructure ...

DHCP, TCP/IP, VPN connectivity). Familiarity with IT service management tools and incident handling processes. Ability to follow structured troubleshooting methodologies and root cause analysis techniques. Strong communication skills, with the ability to explain technical issues clearly to non-technical users. Customer-focused approach with ...

ensuring successful execution Reviewing technical documentation, traceability, testing evidence and product release activities Supporting product approvals, audits and compliance activities Driving technical problem-solving, root cause analysis and continuous improvement initiatives Supporting programme planning, technical governance and delivery milestones International travel approximately 4-5 times per year ...

recovery activities and ensure actions are prioritised effectively. Produce timely and accurate incident communications, status updates, and executive reporting. Facilitate post-incident reviews and root cause analysis activities. Track remediation actions and support continuous service improvement initiatives. Identify trends, risks, recurring incidents, and opportunities for operational maturity. ...