Product Manager - CX Applications
- Hiring Organisation
- Fourth
- Location
- London, UK
- Employment Type
- Full-time
sizes, from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company's complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management/procurement, HR/benefits and payroll services now serves customers in 120,000 locations … shared standards. Preferred Experience and/or QualificationsEssential: Demonstrable product management of customer support or contact-centre platforms (Zendesk, CCaaS or equivalent). SaaS product experience across both B2B and B2C contexts. Experience deploying AI or automation in a support context, or a clear track record of driving intelligent automation ...