101 to 125 of 176 Service Delivery Manager Jobs

career can go global. The roleAre you the one clients call when things go wrong – and trust when it matters most? Do you turn service challenges into measurable success? Can you balance delivery excellence with commercial impact? Practical Information Location: United Kingdom | Work Arrangement: Hybrid| Contract type: Full … time | Visa Requirements: Valid Visa for UK | Language Requirements: Fluent/professional English, written and verbal We are looking for a Service Delivery Manager (SDM) who thrives at the intersection of customer satisfaction, operational excellence, and business growth. In this role, you will ...

Company: Retail Company Position: IT Service Delivery Manager Contract: 1-year fixed term contract Location: London or Amsterdam (Hybrid) Salary: 55,000 – 70,000 GBP + 10% Bonus Job responsibilities: 1. Service Desk & Incident Management L1 triage & ownership: Act as regional L1 triage layer — validate severity … knowledge and control within future autonomy. Major incident management: Coordinate major incidents end-to-end (e.g. authentication/M365 outages, store-down events), driving service vendor and other resolvers to resolution and clear user communication. Problem management: Turn recurring incidents into root-cause fixes and reduce avoidable demand. 2. ...

Cheshire, our 900 colleagues help our customers throughout the UK, backed by the power of a £7.8 billion loan book. Job Description As our Service Delivery Manager, you will play a key role in ensuring the delivery of effective Operational service within our Tech function. … will play an active part in Major Incident Management, Service Reviews for Tier 1 suppliers, ensuring that our Tech Department meets its SLA with the business, internal customer reviews and business wide communication related to operational service and stakeholder management. Additionally, you will support IT Admin on invoicing ...

Service Delivery & Operations Manager - Cheshire Were working with an established technology business that is looking for an experienced Service Delivery & Operations Manager to lead its technical service function. This is a broad role combining team leadership, customer management, service delivery ...

Service Desk Manager —Location: London/Birmingham | Department: IT | Reports to: CTO | Full-timeWe are hiring for a our clients who run a Commercial Telecoms offering, managing all of their clients business communication needs. They are one of the UK’s largest independently owned communication solutions providers, delivering … their ethos.The clients are currently managing 4,000 customers, ensuring products and services are delivered seamessly and effortlessly.Our clients' customer care, empowerment, delivery, evolution and teamwork are paramount putting customers, employees and communities first while driving accountability, learning and high performanceOur client is seeking a Service Desk Manager ...

Service Desk Manager —Location: London/Birmingham | Department: IT | Reports to: CTO | Full-timeWe are hiring for a our clients who run a Commercial Telecoms offering, managing all of their clients business communication needs. They are one of the UK's largest independently owned communication solutions providers, delivering … their ethos. The clients are currently managing 4,000 customers, ensuring products and services are delivered seamessly and effortlessly. Our clients' customer care, empowerment, delivery, evolution and teamwork are paramount putting customers, employees and communities first while driving accountability, learning and high performanceOur client is seeking a Service ...

access & EAP), access to discount platform, work-life balance, family-friendly policies, free parking, occupational sick pay We are seeking a Regional Service DeliveryManager join our team at Bourne Education Trust. The Regional Service Delivery Manager’s role is to lead the technical support … part in the development and implementation of the Trust’s IT strategic vision and roadmap. This includes ensuring that IT systems effectively support curriculum delivery, business management, and administration, underpinned by clear short, medium, and long-term plans. About Bourne Education Trust Bourne Education Trust (BET), a successful multi ...

access & EAP), access to discount platform, work-life balance, family-friendly policies, free parking, occupational sick pay We are seeking a Regional Service DeliveryManager join our team at Bourne Education Trust. The Regional Service Delivery Manager’s role is to lead the technical support … part in the development and implementation of the Trust’s IT strategic vision and roadmap. This includes ensuring that IT systems effectively support curriculum delivery, business management, and administration, underpinned by clear short, medium, and long-term plans. About Bourne Education Trust Bourne Education Trust (BET), a successful multi ...

looking for the right role for you? Then look no further Service Delivery Manager (Waste Collections) Salary £42,249 - £58,093 per annum (plus benefits) Hours 40 hours per week Location & Postcode Havering, RM12 5BF As a Service Delivery Manager (Waste Collections ...

recruiting for a IT Service Delivery Manager based in our Head office in Thirsk - North Yorkshire. With travel across our other UK and European offices leading a team of up to 5 IT Support Engineers. This is an exciting opportunity for an experienced, hands-on IT service … delivering proactive, high-quality IT support and bringing teams together under one way of working. You'll be responsible for leading and delivering IT service across the UK and France. You'll bring our two support teams together into one service desk, move our tooling onto a single ...

ContractLondon, WaterlooPosted 2 weeks agoCompetitive USD/Year This is an exciting opportunity for an IT Operational Delivery Project Manager/IT Service Manager to join this global Energy company looking after DEX Sustainability, including Delivery, Operational Readiness, Stabilisation & Risk Reduction.Description:DEX Sustainability ResponsibilitiesLead … Sustainability from design into delivery, implementation and value realisationStrong project delivery and operational management experience covering service performance, stability, incidents, risk and OPEX.Good infrastructure knowledge including resilience, environments, release management and change controlDefine and manage Non-Functional Requirements and measurable operational outcomesDrive operational readiness, service transition ...

About Roke Roke is a world-class engineering and technology company, with a trusted and long-standing record of delivery spanning research & development, products, managed-services and consultancy, serving customers across the globe. The markets Roke operates in are broad, but they are frequently crosscutting at engineering and delivery … markets include defence, national security, public-sector and commercial industries, with diversity being at the centre of Roke’s strategy. The Opportunity As a Service Delivery Manager your main responsibility is coordinating the support provided to our customers both in the UK and internationally, liaising regularly with ...

Data Centre Service Delivery Manager Hybrid - Swindon Paying between 65,000-75,000, depending on experience. We are recruiting for a leading UK data centre provider operating highly secure, business-critical facilities for some of the country's largest organisations. This is an excellent opportunity to join … resolved quickly and future requirements are understood. Key Responsibilities Manage relationships with key data centre clients. Act as the main point of contact for service delivery. Build strong relationships with senior client stakeholders. Coordinate client onboarding, installations and ongoing requirements. Manage client issues and escalations through to resolution. Work ...

planet to achieve more, and the Azure cloud is at the forefront of this mission. Our organisation is looking for you – a customer obsessed Service Delivery Manager – to orchestrate delivery resources from different parts of Microsoft and our partners, be an integral part of creating … customer facing roleDemonstrable, relevant Cloud systems experienceExtensive experience running operations and/or Managed ServicesKey Skills Proven ability to motivate and influence across teamsStrong service delivery, time, project, and priority management skillsExperience with managing critical and complex customer situations or incidentsKnowledge of the Microsoft technology with solid overview ...

beyond traditional business development, building trusted public-sector relationships and managing opportunities from first conversation through to successful service delivery. Business Development & Service Delivery Manager – Occupational Therapy Services London, Home Counties and beyond Salary £55,000 plus generous performance-based bonus, negotiable based on experience Full … support, company vehicle provided if required About the role Our client is seeking an experienced, highly organised professional to develop its Occupational Therapy assessment service across local authorities and other public-sector organisations. Broader than a traditional BDM role, you will build new and existing relationships, engage commissioners ...

cater to the specific needs of both public and private sectors. Job Description 17 months contract with a local authority Summary The ICT Service Delivery Manager is tasked with leading the operational delivery of ICT services for a local authority on a 17-month contract. This … providing a high-quality, customer-focused experience. The position offers a rate of £29.40 per hour under an umbrella arrangement. Responsibilities Lead the operational delivery of ICT services, ensuring high levels of system availability, performance, reliability, and customer satisfaction. Monitor and manage service performance against agreed Service ...

This is an exciting opportunity for an IT Operational Delivery Project Manager/IT Service Manager to join this global Energy company looking after DEX Sustainability, including Delivery, Operational Readiness, Stabilisation and Risk Reduction. Description: DEX Sustainability Responsibilities Lead DEX Sustainability from design into delivery, implementation and value realisation Strong project delivery and operational management experience covering service performance, stability, incidents, risk and OPEX. Good infrastructure knowledge including resilience, environments, release management and change control Define and manage Non-Functional Requirements and measurable operational outcomes Drive operational readiness, service transition, deployment ...

oneclientscall when things go wrong – and trust when it matters most? Do you turn service challenges into measurable success? Can you balance delivery excellence with commercial impact? Practical Information Location: UnitedKingdom | Work Arrangement: Hybrid | Contract type: Full-time | Visa Requirements: Valid Visa forUK | Language Requirements: Fluent/professionalEnglish … written and verbal Weare looking for a Service Delivery Manager (SDM) who thrives at the intersection of customer satisfaction, operational excellence, and business growth. In this role, youwill own the end-to-end service experience, acting as the trusted partner to our clients while ensuring services ...

Matchtech is seeking an experienced Technical Service Delivery Manager to support the delivery of technical services within a Defence environment. The successful candidate will act as the interface between engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational excellence. Based ...

Sword Group is seeking a Service Delivery Manager to shape and lead service delivery, ensuring efficiency and KPI/SLA alignment. You will support growth and strengthen customer relations across geographies, while maturing service management practices with an ITIL framework. The role offers opportunity ...

Whitbread, we're looking for a Service Delivery Manager (Product) to join our Technology & Data team and play a key role in ensuring our product services remain stable, resilient and fit for the future. In this role, you'll own the operational performance of a portfolio … business-critical services, working closely with suppliers, stakeholders and technology teams to deliver excellent service outcomes and continuous improvement. Why You’ll Love It Here Healthcare : Family BUPA healthcare 10% matched pension Discounts : Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brand Annual ...

Advanced Resource Managers Ltd. is seeking a Technical Service Delivery Manager in Luton to bridge engineering and stakeholders, ensuring service delivery excellence in a Defence environment. The role requires handling incidents, process optimisation, and driving continual improvement within ITIL-based service management. The successful ...

About The Role Summary: You will act as the strategic service lead for assigned customers, owning the end-to-end client relationship and ensuring the successful delivery of learning solutions that meet business and talent development objectives. Through strong stakeholder management, commercial awareness, and operational leadership, you will … drive service excellence, continuous improvement, programme growth, and customer satisfaction while leading a high-performing Service Delivery team. Role Responsibilities: Develop strong relationships with Customer Relationship Directors (CRDs) and Sales teams to scope new programmes and services, ensuring customer requirements are clearly defined and translated into effective ...

Natilik is seeking a Service Delivery Manager for a 12-month fixed-term contract in London, hybrid with 2 days in the office. The role focuses on managing contracted deliverables, SLAs, and client reporting, acting as the primary escalation point for service-related issues. The ideal … candidate has 2 years of client-facing service delivery experience, ITIL foundation preferred, and solid Microsoft Office skills. The position offers a clear career path within Natilik’s managed services framework. #J-18808-Ljbffr ...

client is seeking an experienced Service Delivery Manager to join a leading global organisation based in Oxford. Youll be responsible for the end-to-end delivery of maintenance projects, with a particular focus on HEMS, Private & Business and National Resilience programmes. This is a senior role … budget and to the required quality standards, while working closely with customers and internal stakeholders. Were looking for someone with: Proven experience in operations, service delivery or complex project management A strong background in aerospace, aviation, MRO or support contracts Excellent leadership and stakeholder management skills Strong commercial ...