151 to 175 of 176 Service Delivery Manager Jobs

IT Service Manager — Lead Secure, Resilient Service Delivery

Location
Cheltenham, England, United Kingdom
Northrop Grumman Corp. (JP) in Cheltenham is looking for an IT Service Manager to lead service management activities across the full lifecycle. This role involves building relationships with customers, managing service issues, and supporting operational teams to ensure dependable service delivery. The ideal candidate will … have strong experience in service management, a solid understanding of ITIL, and excellent communication skills. The position offers flexible working options and a range of benefits. #J-18808-Ljbffr ...

ASSURANCE MANAGED SERVICES SOLUTION PORTFOLIO DELIVERY MANAGER

Hiring Organisation
EY (Ernst & Young)
Location
London, UK
Employment Type
Full-time
architects, business transformation specialists and client-facing deal architects. We are seeking to expand this team with the introduction of an experienced Solution Portfolio Delivery Manager who will be accountable for driving the delivery of approved solution architectures into fully designed, configured, governed and rollout‐ready managed … services solutions. Working closely with the Global Solutions Leadership and Architecture functions, this role is accountable for driving the approved architectures through the detailed Service Design and Development lifecycle, ensuring solutions are configured to agreed standards, scalable, operationally ready, and safe to deploy to multiple end clients globally. This ...

Service Delivery Manager

Location
Leeds, England, United Kingdom
place, keep reading. About this role In this role you will be responsible for the day-to-day management of your customer’s service operations and delivery. Ensuring process efficiencies are realised through continual service improvement and standardising best practice across the customer experience will be paramount … success in this role. You will work closely with the Account Manager and Service Desk Team leads to ensure that SLAs and contractual commitments are met, and any Service Improvement initiatives are delivered in a timely manner. Job requirements Requires a relevant bachelor's degree or/ ...

Associate Service Delivery & Release Manager Customer Support · Cheltenham

Location
Cheltenham, England, United Kingdom
Associate Service Delivery & Release Manager Cheltenham - 3 days office based About Finova Finova is the UK's leading lending and savings technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers … reduce operational costs — all while staying fully compliant in a fast-moving market. About you: Background: Client/customer relationship experience, ideally within Software Delivery or Financial Services. Knowledge of service desk operations and what constitutes "world-class service" is a distinct advantage. Communication & Empathy: Exceptional written ...

Senior SAP S/4HANA AMS Manager - Service Delivery

Location
Penarth, Wales, United Kingdom
ELLIOTT MOSS CONSULTING PTE. LTD. seeks an experienced SAP AMS Manager to lead post-go-live Application Management Services for a large-scale SAP S/4HANA environment in a highly regulated setting. You will own the AMS operating model, drive service delivery, and oversee SLA/ ...

Senior SAP S/4HANA AMS Manager - Service Delivery

Location
High Street, England, United Kingdom
ELLIOTT MOSS CONSULTING PTE. LTD. seeks an experienced SAP AMS Manager to lead post-go-live Application Management Services for a large-scale SAP S/4HANA environment in a highly regulated setting. You will own the AMS operating model, drive service delivery, and oversee SLA/ ...

Senior Service Delivery Manager

Location
Farnborough, England, United Kingdom
慨正橡扯 is seeking a Solution Architect to lead account teams and align business objectives with service delivery across a dynamic environment. You will drive end-to-end solutions, forecast demand with account teams, and oversee budgeting and staffing to meet client needs. The role requires strong leadership, strategic … thinking, and excellent communication across departments to enhance service offerings and customer satisfaction. Travel may be required as projects span multiple accounts. #J-18808-Ljbffr ...

Hybrid IT Service Manager—Supplier Delivery & Operations

Location
Greater London, England, United Kingdom
Consulting Limited is seeking an IT Service Manager to oversee day-to-day IT operational services, ensuring quality and stability from suppliers. This hybrid role requires managing supplier relationships and service management across the development and delivery life cycles. Candidates should demonstrate strong problem-solving skills ...

Defence IT Service Manager — DV Cleared, Secure Delivery

Location
Hemel Hempstead, England, United Kingdom
Sopra Steria Ltd seeks a Service Manager to lead delivery and improvements for Defence clients. This full-time, on-site role in Hemel Hempstead requires current DV clearance and strong ITIL background. You will manage services across IT, applications, and infrastructure, ensuring cost, risk, quality and performance … targets are met. Join a team focused on collaboration, accountability and client engagement, driving service maturity and transformation initiatives while maintaining strong partner #J-18808-Ljbffr ...

Senior MSP Service Delivery Manager

Location
England, United Kingdom
Brampton Recruitment Ltd is seeking a Technical Manager to lead the delivery of IT services and managed projects for business customers. You will manage a technical team, recruit, onboard, train and develop staff, ensuring service levels and KPIs are met and driving continuous improvement. The role emphasizes ...

IT Service Manager - Sustainability Delivery & Readiness

Location
Greater London, England, United Kingdom
Delivery-focused Project Manager with strong operational and service management experience to lead DEX Sustainability through implementation, operational readiness, stabilisation and transition into business-as-usual support. Responsibilities include leading cross-functional teams through design, delivery, testing, deployment and handover, managing non-functional requirements, risk, budgets ...

IT Manager — Lead MSP Tech Team & Service Delivery

Location
Middlewich, England, United Kingdom
Elevate Technology Group Ltd in Middlewich, Cheshire, is seeking an experienced IT Manager to lead the technical function, oversee IT support, projects and managed services for its customer base. You will report to the Managing Director and shape the growth of the technical team. This hands-on leadership role … combines people management with technical oversight, demanding MSP experience, strong stakeholder communication and a proactive approach to service delivery and project success. #J-18808-Ljbffr ...

Manager Service Delivery

Location
Farnborough, England, United Kingdom
plan projects or workload forecasts. Manages and approves expenditures for accounts in line with the established policies and procedures. Manages complex relationships between delivery and consumer groups to ensure good client relations. Identifies and manages service improvements to increase customer satisfaction. Manages and ensures delivery of projects … meet client and company expectations and needs. Partners with functional areas or departments to integrate new, enhanced and existing service offerings for accounts. Supports developing new business proposals and introduces new technology to enhance business solutions. Selects and hires employees. Trains and evaluates employees to enhance their performance, development ...

IT MSP Service Delivery Manager - Transformation, People, Process

Hiring Organisation
RecruitmentRevolution.com
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
influence commercial growth and make a real impact? If so, we'd love to hear from you. We're a privately owned IT Managed Service Provider helping businesses and schools maximise the value of technology through reliable support, strategic advice and exceptional customer service. With more than 15 years … role - you will expertly convert warm inbound leads as well as inherit a wonderful portfolio of clients. Role at a Glance: IT Sales Account Manager Wallingford, Oxfordshire - Office Based £40,000 Basic | £50,000 OTE+ (Uncapped) plus Quarterly events, monthly lunches as well as EAP for staff to access. ...

Service Delivery Manager – ABS

Location
Greater London, England, United Kingdom
partners across the globe. As a Microsoft partner, we have many years of experience implementing and supporting several Microsoft solutions, working across Customer Service, ERP, CRM, and productivity tools to transform businesses. Our people, with deep-rooted expertise and specialist knowledge, are the driving force behind ...

Service Delivery Manager

Location
Greater London, England, United Kingdom
Job Description Blackapple Solutions Ltd (BSL) was founded in 2004 with the mission to provide best-in-class technology consulting and services across the globe. BSL offers its services in Information Technology, Enterprise Resource Planning ...

Group IT Manager — Hybrid IT & Service Delivery Leader

Location
Watford, England, United Kingdom
Splendid Hospitality Group is seeking a Group IT Manager in Watford to lead day-to-day IT service performance, supplier governance and a small internal team. You will ensure service levels meet business needs and manage external partners across infrastructure, networks and security controls. The role focuses ...

Operations Manager — Hybrid, AI-Driven Service Delivery Lead

Location
Fareham, England, United Kingdom
Cobweb is seeking an experienced Operations Manager for a full-time position at their headquarters in Fareham, UK. This role is pivotal for ensuring the effective delivery of Cobweb’s Support and Managed Services. The Operations Manager will manage operational performance, ensuring that service quality … SLAs are met. The ideal candidate will have a strong background in managing day-to-day services with a focus on delivery, efficiency, and customer experience. The position also offers a hybrid work model, requiring occasional travel. #J-18808-Ljbffr ...

FM Helpdesk Manager: Lead Service Delivery & Teams

Location
West of England, England, United Kingdom
Thrive SW is seeking a proactive FM Helpdesk Manager in Bristol to lead the Helpdesk function, ensuring efficient and high-quality technical support for all users. You will oversee day-to-day operations, manage SLAs and drive continuous improvement across processes, systems and customer experience. The role emphasizes coaching … developing the support team, prioritising incidents, and coordinating with engineers and contracts to maintain service levels. 40-hour week with great benefits. #J-18808-Ljbffr ...

Hybrid Application Manager – Strategy & Service Delivery

Location
Greater London, England, United Kingdom
Funplazambsc in London is recruiting an Application Manager on a temporary ongoing contract with a pay rate of between 464.94 and 650 per day depending on PAYE/UMB terms. The role is full-time with 1–2 days in the office per week, hybrid working in London. ...

Change Manager - IT Infrastructure & Service Delivery (Hybrid)

Location
United Kingdom
Capgemini is seeking a Change Manager for the Relaunch@Capgemini program in the UK. The role focuses on applying a predictive mindset to change to prevent service disruption and to manage the Capgemini account function with client networks. The position offers hybrid working across Capgemini offices, client sites ...

Senior Program Manager: Customer Service Excellence & Delivery

Location
Greater London, England, United Kingdom
Amazon's Customer Service WW Quality and Escalations team in London seeks a Senior/Expert Program Manager to own and deliver high-visibility service-improvement programs that impact the global customer experience. You will collaborate with Customer Service Operations, Tech, and Customer Experience to define ...

EMEA Services Delivery Manager - CPM/FP&A Implementations

Location
Greater London, England, United Kingdom
Prophix is seeking a Manager, Services to lead high-quality CPM and FP&A implementations across its growing EMEA client base. Reporting to the Director, Professional Services, you will build and coach a team of consultants, own delivery standards, and be the senior point of accountability for engagement ...

B2B Services Project Manager | Delivery & Stakeholder Lead

Location
United Kingdom
Services is seeking an Experienced Project Manager to steer initiatives from initiation through delivery. You will define scope, timelines and deliverables, create schedules and resource plans, and coordinate with clients and teams across the lifecycle. Responsibilities include tracking progress, managing risks, budgets, and documentation, supporting Agile, Scrum, or traditional ...

Associate Services Project Manager - Flexible Delivery

Location
Greater London, England, United Kingdom
Ciena Corporation in London is seeking an Associate Services Project Manager to drive project delivery in customer networks. You will lead implementation activities, coordinate with multiple teams, and ensure milestones, budgets, and quality targets are met. The role emphasizes collaboration across departments, risk management, and transparent reporting ...