101 to 125 of 162 Service Delivery Jobs in the North West

resolve incidents relating to privilege elevation, application execution, and endpoint security controls. Work closely with infrastructure, packaging, and security teams to ensure seamless service delivery. Produce and maintain technical documentation, support procedures, and operational standards. Contribute to continuous improvement initiatives and platform optimisation activities. Essential Skills & Experience Extensive hands ...

resolve incidents relating to privilege elevation, application execution, and endpoint security controls. Work closely with infrastructure, packaging, and security teams to ensure seamless service delivery. Produce and maintain technical documentation, support procedures, and operational standards. Contribute to continuous improvement initiatives and platform optimisation activities. Essential Skills & Experience Extensive hands ...

ensuring reliable, cost-efficient technology services aligned to business needs. You will manage multi-disciplinary teams across IT operations and development, with focus on service delivery, governance, and continuous improvement. The role oversees infrastructure, cloud services, and application delivery, while guiding supplier relationships, budgets, and technology #J ...

translation requests efficiently while delivering the highest standard of service. Working closely with clients, linguists, and internal teams, you will coordinate bookings, manage service delivery, resolve operational challenges, and maintain strong client relationships. Fluency in Welsh and English is essential to effectively support Welsh-speaking clients and stakeholders. … calls and emails Skills & Experience: Welsh speaker with the ability to communicate confidently in both Welsh and English (spoken and written). Excellent customer service skills. Excellent oral and written communication skills. Strong problem-solving skills. Good knowledge of Outlook, Excel, and Word. Ability to work independently ...

action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunityThis team is focused on the technical delivery of new solutions that solve complex challenges for clients. Join us to drive innovation and technology forward, collaborating with cross-functional teams and using cutting … require excellent technical and customer facing skills with the ability to explain complex technical issues to senior customer stakeholders in your project or our Service Delivery Managers. You may be supporting multiple customers and their diverse range of systems so the ability to deal with many clients ...

helping ensure we can detect, prevent and respond to threats at pace while enabling the business to move safely and confidently.Key responsibilitiesLead the design, delivery and ongoing improvement of enterprise security solutions across endpoint, cloud, network, DevOps and security monitoring environments.Design and implement secure infrastructure controls aligned to industry … sustainability.Oversee patch management across systems and hardware, ensuring effective coordination and risk reduction.Support server hardening and secure configuration initiatives in collaboration with Infrastructure and Service Delivery teams.Provide security oversight across projects and change initiatives, ensuring security is embedded from design through to delivery.Support audits, regulatory reviews ...

detect, prevent and respond to threats at pace while enabling the business to move safely and confidently. Key responsibilities Lead the design, delivery and ongoing improvement of enterprise security solutions across endpoint, cloud, network, DevOps and security monitoring environments. Design and implement secure infrastructure controls aligned to industry best … patch management across systems and hardware, ensuring effective coordination and risk reduction. Support server hardening and secure configuration initiatives in collaboration with Infrastructure and Service Delivery teams. Provide security oversight across projects and change initiatives, ensuring security is embedded from design through to delivery. Support audits, regulatory reviews ...

Pershing's Funds & Custody Operations function. This role combines operational leadership with hands-on responsibility, overseeing a small team while ensuring the efficient delivery of fund applications, share class conversions, fund onboarding, and operational control activities. You'll play a key role in maintaining service quality, regulatory compliance … What You'll Be Doing Supervising a small operational team across Fund Applications and Share Class Conversions Managing day-to-day workflow, priorities and service delivery Supporting fund onboarding and client account set-up activities Coordinating fund dealing support and settlement processes Managing client, Fund Manager and Transfer ...

organisation operating within the housing and property sector, providing essential services across a large and diverse portfolio. The business has a strong reputation for service delivery, operational excellence, and community impact, employing a substantial workforce and supporting customers across multiple locations throughout the UK. Your new role ...

shaping commercial decisions, driving profitability, and supporting long-term business growth.This isn't a traditional reporting role. You'll work closely with Sales, Operations, Service Delivery, and senior leaders, providing commercial insight and financial challenge on complex customer contracts, pricing decisions, and strategic initiatives.If you're naturally curious ...

thresholds. Developing and delivering legal training on key risks and regulatory issues to senior business stakeholders Identifying opportunities to improve legal processes, efficiency and service delivery globally Collaborating with global legal colleagues on cross-border matters and initiatives Supporting adoption of new tools, processes and operating models within ...

range of client scenarios, focusing on high quality even in high pressured, time critical situationsProven ability to assess, design and implement new HR service delivery and HR operating models considering business demands and more efficient ways of workingExperience of working with new HR Technology and experience of analysis ...

Capgemini seeks an experienced SACM Manager to own the end-to-end Service Asset and Configuration Management across a complex multi-supplier environment. You will ensure accurate configuration data, govern CMDB practices, and align asset information with business needs to support service delivery and risk management. … role requires collaboration with suppliers and internal teams, delivering SACM reporting and driving continual improvement for asset visibility and service resilience. #J-18808-Ljbffr ...

engagement across a portfolio of Operational Intelligence programmes.This is a high-profile leadership role where you'll act as the critical link between programme delivery teams and customers, ensuring new operational intelligence capabilities are not only delivered successfully, but understood, embraced and embedded into day-to-day operations.Leading … delivering customer strategies across multiple programmes and workstreams, building trusted stakeholder relationships and ensuring customer insight directly influences rollout plans, communications and ongoing service improvement.You'll work with a diverse range of internal and external stakeholders, driving consistency, adoption and positive customer experiences throughout the programme lifecycle. Success ...

systems.Experience with digital assistants or AI-driven employee experience platforms is a plus.Experience with ServiceNow HRSD, including case management, virtual agent, and HR service delivery configuration.Experience leading or mentoring small technical teams, including integration engineers and developers.PreferredHands-on experience with Eightfold AI or comparable talent intelligence platforms.Experience with … platform architecture (e.g., Absorb, Cornerstone, or similar).Background in Agile/SAFe delivery, DevOps practices, and CI/CD for integration pipelines.Experience with RPA tools (UiPath, Automation Anywhere) and Oracle Integration Cloud (OIC).Familiarity with Power BI, Oracle Analytics Cloud, or enterprise BI architecture for HR data products.Knowledge ...

Experience with digital assistants or AI‐driven employee experience platforms is a plus. Experience with ServiceNow HRSD, including case management, virtual agent, and HR service delivery configuration. Experience leading or mentoring small technical teams, including integration engineers and developers. Preferred Hands‐on experience with Eightfold AI or comparable … talent intelligence platforms. Experience with LMS platform architecture (e.g., Absorb, Cornerstone, or similar). Background in Agile/SAFe delivery, DevOps practices, and CI/CD for integration pipelines. Experience with RPA tools (UiPath, Automation Anywhere) and Oracle Integration Cloud (OIC). Familiarity with Power BI, Oracle Analytics Cloud ...

Experience with digital assistants or AI‐driven employee experience platforms is a plus. Experience with ServiceNow HRSD, including case management, virtual agent, and HR service delivery configuration. Experience leading or mentoring small technical teams, including integration engineers and developers. Must be available to work within U.S. time zones … with Eightfold AI or comparable talent intelligence platforms. Experience with LMS platform architecture (e.g., Absorb, Cornerstone, or similar). Background in Agile/SAFe delivery, DevOps practices, and CI/CD for integration pipelines. Experience with RPA tools (UiPath, Automation Anywhere) and Oracle Integration Cloud (OIC). Familiarity with ...

Level executives to translate business needs into technical and operational plansWork with AWS executive leadership to influence the product roadmapProvide detailed reviews of service disruptions, metrics, detailed pre-launch planningAbout the teamIn GFS, we provide support to some of the world's largest financial services industries. We align ourselves … rapid growth or expansion- Experience in a similar role such as technical account manager, consultant, solutions architect, platform engineer, systems engineer, cloud architect, or service delivery manager- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications- Experience effectively communicating complex concepts ...

financial analysis to influence decisions. Rather than being purely focused on month-end reporting, you'll work closely with teams across sales, operations and service delivery, providing insight around profitability, contracts, pricing and commercial opportunities. Key responsibilities will include: Partnering with operational and commercial leaders to support business ...

customer experiences. Collaboration & Enablement Partner with cross-functional teams and external vendors to ensure seamless delivery. Work closely with Oakland to drive services sales. Service Delivery Oversight Coordinate with Professional Services and Managed Services teams for successful implementation and ongoing support. We'd love you to have Passion ...

other teams, supporting proactive solutions to minimise no-access issues. Collect, scrutinise and update asset management, housing and financial management systems, ensuring documentation and service records are accurate and complete. Monitor assigned tasks and maintain a proactive approach to meeting internal and external customer requests right first time. Support … Asset team in developing processes and software to improve efficiency and provide assurance. Contribute to the operational plan and the development of an outstanding service aligned to Torus' vision and values. Champion change, innovation, continuous improvement, value for money and risk management. Take personal responsibility for ongoing personal ...

role you will:Lead HR Consulting projects across HR strategy, HR process & experience re-design, HR function optimisation and HR-led enterprise transformationLead global delivery teams to deliver the best outcomes for our clients on our HR transformation projects.Own client relationships and help to lead our clients to deliver … analysis to deliver data driven insights, recommendations, and innovation to solve our client’s challenges. Design and develop innovative HR operating models, including Service Delivery Models, using best-in-class research and insights.Leverage leading practice and conduct workshops with clients to re-design HR processes, with experience ...

closely with business and technology stakeholders to design solutions that deliver real business value. You'll provide architectural leadership across enterprise technologies, guide solution delivery and help ensure technology investments align with long-term strategic goals. You'll also contribute to the evolution of AQA's technology landscape … this role, you'll be responsible for:Designing and guiding technology solutions that meet business requirements while aligning with architectural standards, strategic objectives and delivery priorities. Providing expert architectural advice and leadership to stakeholders, project teams and technology colleagues, ensuring solutions are scalable, secure and fit for purpose. Driving ...

across multiple sales and care channels to driving operational excellence and digital transformation, we work to enhance every interaction. This is where innovation meets service, and where your impact can make a real difference. What you'll do You'll manage a portfolio of high-profile VIP customers across … data protection standards will be essential, given the sensitive nature of the accounts. Working as part of a dedicated team, you'll balance exceptional service delivery with achieving sales and performance targets. Acting as a trusted account lead, you'll deliver a premium experience while safeguarding brand reputation ...

delivering the technology roadmap, ensuring systems, infrastructure and services support the wider business strategy. Working closely with senior leadership, you'll drive improvements across service delivery, security, data management and business systems while creating the foundations for a scalable, resilient IT function. You'll: Develop and deliver … Lead IT governance, prioritising technology initiatives and managing demand across the business. Manage key technology suppliers, contracts, SLAs, licensing and budgets to ensure excellent service and value. Identify opportunities to automate processes, improve efficiency and adopt emerging technologies, including AI. What you'll bring You'll be an experienced ...