51 to 75 of 156 Service Delivery Jobs in the North West

Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation. The successful candidate will lead the IT team … overall leadership, management and performance of the IT function across UKMC and Unibridge Group. The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership. The postholder will establish and maintain a robust, secure ...

summary The Band 7 post will provide clinical and operational leadership within the nurse-led Pre-Operative Assessment Service, ensuring the delivery of a safe, effective and responsive service for patients awaiting elective surgery. The post will oversee the coordination of daily activity, support the assessment … optimisation of complex patients, and provide clinical supervision and leadership to the nursing team. The post will play a key role in workforce planning, service development, clinical governance and quality improvement, identifying opportunities to improve patient pathways, reduce avoidable cancellations and delays, and maximise effective use of theatre capacity. ...

navigate complexity, and embed transformation that lasts. You will work across AI, digital services and modern ways of working, in partnership with clients and delivery teams. Our Change Management consultants are “T-shaped” by design: with deep expertise in Change Management, and with breadth across Organisational Design and AI. … people side of AI implementation, driving adoption and embedding responsible AI practices DevOps transformation: enabling the cultural, structural and capability changes needed for continuous delivery and modern engineering practices Digital service delivery: supporting citizen-facing digital service rollouts through process redesign, training and stakeholder engagement Organisational ...

Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems.Combining deep domain expertise with end-to-end delivery and managed services, we support some of the UK and Ireland’s largest organisations in driving business value through Oracle technology.Top-tier Oracle partner … Community Awards 2026 (4 Gold, 5 Silver, 4 Bronze)Certified Great Place to WorkRecognised as a leader in AI & digital transformation consulting with global delivery footprintWith 3,800+ people and revenues exceeding 347m/302m, Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services ...

Help to Buy. Be at the centre of decision-making – Lead incident response activities, work directly with senior stakeholders and clients, and drive service recovery during high-profile operational events. Grow your career – Develop expertise in incident management, stakeholder engagement, service improvement and data analytics, with opportunities … influence strategic decisions and progress into senior service management and leadership roles.Role PurposeThe Business Incident Manager is responsible for the end-to-end management of business incidents impacting the NS&I B2B account, supporting key services including Tax-Free Childcare (TFC), Help to Save (HTS), Court Funds Office ...

operate, and improve the Bank's enterprise OpenShift platform, creating resilient, secure, and scalable services for critical workloads. This role is hands-on and delivery focused, with responsibility for building, configuring, automating, and supporting platform capabilities that enable application teams to run safely and effectively in a regulated environment. … expected to: Deliver complex engineering work with limited supervision, taking ownership from design through implementation, testing, and handover into support Troubleshoot platform and service issues methodically, using data and evidence to identify root causes and resolve problems safely Contribute to technical design and implementation decisions, recognising trade-offs across ...

Service Team Leader North West Circa £55,000 – 65,000 dependent on experience If you are looking for an opportunity to blend hand on technical BMS expertise whilst developing a growing team of engineers then this is the role for you. I am looking for an experienced BMS Service … role in ensuring BMS systems operate efficiently, reliably, and in line with client expectations while helping shape the future of smart building service delivery. You will be: Leading, mentoring, and supporting a team of BMS Service Engineers Supervising planned and reactive maintenance activities across client sites Acting ...

systems, processes, and operational landscape. What you'll be doing: Provide day-to-day leadership and support to a small Business Analysis team, ensuring delivery of high-quality outputs aligned to customer and transformation objectives. Coach and develop team members, building capability in customer-centred analysis, requirements gathering, journey … mapping and service design. Manage team priorities and workload to ensure focus on agreed objectives and successful delivery. Assess ideas and improvement opportunities from users and stakeholders, developing impact assessments, options appraisals, risk evaluations and recommendations. Support the development of project mandates, business cases and other governance documentation. Gather ...

Senior User ResearcherAbout the RoleWe are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes.Working … range of behavioural and attitudinal research methods, with a strong understanding of when to apply them.Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery.Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements.Experience working ...

public services use and share information through the development and adoption of open data standards. Working with local authorities, government bodies, technology partners and service providers, we help create the foundations for more efficient, transparent and user-centred public services across the UK. Our mission is simple: to promote … Information) - helping organisations improve the way vulnerability information is managed and shared. Open Referral UK - enabling the consistent, accessible publication of community and public service information. iStandUK is hosted by Tameside Metropolitan Borough Council, and this role is being recruited through the Council's IT service. The successful candidate ...

their technical expertise and industry-leading workplace culture.They are looking for a hands-on Contract Performance Lead to bridge the gap between seamless delivery and account expansion. In this role, you will champion our client’s contractual obligations, empower a small customer performance team, and hold internal stakeholders accountable … resolving scope creep and contractual risk.· Partner with Commercial and Legal teams during negotiations, renewals, and dispute resolutions.· Monitor and report SLA/KPI delivery for internal leadership and clients, treating complete compliance as a non-negotiable success metric.· Challenge cross-functional stakeholders (Sales, Delivery, Procurement) when commitments ...

environment, so you will need both the technical craft to build well and the credibility to work directly alongside client stakeholders and the wider delivery team. What you'll be doing Designing, developing and configuring Microsoft Dynamics solutions to support the call centre and customer service function Working … closely with the call centre team to understand how they operate and translating that into practical improvements Building customisations, workflows and integrations that streamline service delivery and improve the customer journey Collaborating with the consulting delivery team, business analysts and client stakeholders to turn requirements into working ...

required) Start Date: ASAP We are currently recruiting for an experienced Project Manager to support a transformation programme, delivering complex projects focused on improving service delivery, driving efficiencies, and implementing new ways of working. You will be responsible for managing projects from concept through to delivery, working … with stakeholders across multiple service areas to achieve business benefits and successful outcomes. Key Responsibilities: Lead and manage complex projects within a structured programme environment, ensuring delivery against scope, budget, quality, and timescales. Develop and maintain project plans, budgets, risks/issues logs, governance documentation, and progress reports. ...

required) Start Date: ASAP We are currently recruiting for an experienced Project Manager to support a transformation programme, delivering complex projects focused on improving service delivery, driving efficiencies, and implementing new ways of working. You will be responsible for managing projects from concept through to delivery, working … with stakeholders across multiple service areas to achieve business benefits and successful outcomes. Key Responsibilities: Lead and manage complex projects within a structured programme environment, ensuring delivery against scope, budget, quality, and timescales. Develop and maintain project plans, budgets, risks/issues logs, governance documentation, and progress reports. ...

systems Assist with deployment and configuration of client infrastructure and telecoms systems Carry out testing and documentation of installed cabling and hardware Support project delivery for installations, upgrades and relocations Maintain accurate technical documentation and handover notes following each job Client Interaction & Service Delivery … tools, ladders and access equipment Maintain a clean, organised and professional working environment at client sites Internal Collaboration Work closely with the Service Desk and Project teams to ensure smooth job delivery Provide feedback from site visits to improve processes and service quality Contribute to internal documentation ...

hackajob is partnering directly with BNY Mellon to hire for this role. We are seeking a senior-level Network professional to lead the design, delivery, and operation of secure, resilient network solutions across campus, branch, and data center environments. This role owns end-to-end solution delivery … security, real estate, risk, and audit teams to drive operational excellence, regulatory compliance, and continuous improvement. The ideal candidate brings deep technical expertise, strong delivery leadership, and the ability to operate effectively in complex, highly regulated enterprise environments. Were seeking a future team member for the role of Production ...

analysis of IT information including IT cost data, IT contracts and IT qualitative information.Supporting the development of key documents for a transaction e.g., Transitional Service Agreements, status reports, SteerCo reports and papers addressing strategic issues.Identifying IT synergies, one-off costs, ongoing costs either within a larger team … understanding of one or more core aspects of a typical IT function, including IT Strategy and Governance, Enterprise Architecture, Application Development, Systems Integration, IT Service Delivery, IT infrastructure, IT financials and IT cost modelling or equivalent.Knowledge of ERP solutions, such as SAP, Oracle or Microsoft or equivalent.Experience ...

ticketing systems, responding to clients/end users providing a positive and professional level of support to resolve/address/manage the service tasks promptly and efficiently. The Role Day to day you will be involved in: Plan and coordinate daily business operations, including scheduling, logistics, and resource … allocation, to support our engineers in the servicing of HIUs (Heat Interface Units) for both residential and commercial clients. Providing excellent customer service by regularly updating clients on the status of service appointments and maintaining clear, professional communication at all times. Respond to all incoming calls within ...

systems, artificial intelligence and advanced digital technologies Foster collaboration across engineering and technology disciplines to deliver integrated customer solutions Operational Leadership Maintain accountability for delivery performance across all programmes,projectsand customer contracts Ensure safe, effective and commercially successful delivery aligned with customer expectations Drive operational excellence, governance, quality … capability, capacity and leadership required to meet current and future demand Act as the senior escalation point for significant customer, business and delivery issues Leadership, People & Culture Lead and develop a substantial organisationcomprisingboth permanent employees and contingent resources Build a high-performing leadership team capable of delivering sustainable growth ...

emerging technologies across MMS by building cross-functional strategies that improve operational efficiency, quality, and business outcomes. This role will partner closely with operational service line leaders to identify opportunities for AI adoption, drive organizational change, and implement innovative technology solutions while ensuring appropriate governance and regulatory compliance. Core … Responsibilities Technology Innovation: Drive the evaluation, development, and implementation of AI, machine learning, automation, and emerging technologies to improve operational efficiency, service delivery, and innovation across all MMS service lines. Process and Automation Efficiency: Focus on efficiency and quality gains through process optimization and automation (e.g., cost ...

play a key role in improving health outcomes for the residents of Leasowe. You will work alongside an experienced multidisciplinary team, contributing to the delivery of holistic care and promoting health and wellbeing across our patient population. This is a fantastic opportunity to join a collaborative, friendly team where … supported. Main duties of the job The Care Navigator plays a vital frontline role within the practice, supporting patients to access the right service, professional, or support at the right time. The post holder will provide a professional, efficient, and compassionate reception and administrative service. The Care Navigator will ...

Role: Customer Service/Contact Centre Advisor Location: Burnley Job Type: Temporary 6 - 12 Month Contract (Reviewed) Working Pattern: Monday – Friday/Between the hours of 8.30AM – 5.30PM/37.5 Hours Pay Rate: £12.71 per hour increasing to £14.27, amazing benefits including excellent paid annual leave 28 days rising … Providing information for reports to team leaders/managers Other duties as outlined by line manager Key Skills: Previous experience of working in a service delivery environment is essential Extensive use of digital applications including (but not restricted to) database based applications and Microsoft office Attention to detail ...

North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. … Enable more coordinated and responsive care pathways across systems Embed continuous innovation and improvement into frontline practice Working for our organisation North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. ...

Responsibilities Lead and manage pre-deal, post-deal and separation engagements across a range of sectors, including private equity and corporate clients. Oversee the delivery of high-quality IT due diligence, transaction reports and other advisory deliverables. Provide Programme Management Office leadership across technology workstreams. Engage with senior client … issues, and facilitate key decision-making. Analyse IT information including technology costs, contracts, operating models and qualitative data. Lead the development of Transitional Service Agreements, SteerCo materials, status reports and strategic recommendations. Identify technology synergies, one-off costs and ongoing technology costs. Lead workshops and develop expertise across benefits ...

lifecycle maintenance of business applications, arranging deployment, testing and transition of application releases. Participate in the planning and implementation of processes, policies, procedures of service delivery to ensure systems provisioning and maintenance can meet agreed business requirements. Undertake the fulfilment of service requests in relation … business applications capacity, capability, availability, security and performance; seeks to automate these routine procedures where possible. Work with the other members of the IT service, external support companies and third-party vendor organizations responsible for service provision, incident and problem management. Monitor progress of requests for support ...