26 to 50 of 59 Service Delivery Jobs in the North West

systems Assist with deployment and configuration of client infrastructure and telecoms systems Carry out testing and documentation of installed cabling and hardware Support project delivery for installations, upgrades and relocations Maintain accurate technical documentation and handover notes following each job Client Interaction & Service Delivery … tools, ladders and access equipment Maintain a clean, organised and professional working environment at client sites Internal Collaboration Work closely with the Service Desk and Project teams to ensure smooth job delivery Provide feedback from site visits to improve processes and service quality Contribute to internal documentation ...

landscapes, providing strategic direction, governance, and technical leadership within a major transformation programme. The successful candidate will operate as the key architectural authority, ensuring service integrity, alignment to business objectives, and delivery against contractual commitments. The Role As Lead Architect, you will be responsible for: Owning and governing … trusted technical advisor to senior stakeholders. Managing relationships with internal teams, suppliers, and customer stakeholders. Supporting technical decision-making and ensuring quality across service delivery. Providing guidance and leadership to Domain Architects and Engineering teams. Essential Skills & Experience You will have: Proven experience operating as a Lead Architect/ ...

working with a fast-growing IT consultancy who are quickly developing a strong reputation by helping organisations accelerate their digital transformations through expert delivery across cloud, AI, software engineering and enterprise technology. They combine strategic consultancy with hands on technical expertise and partner with clients to solve complex challenges … maintaining, supporting, and delivering network services across the organisation. The role leads a small team of engineers while actively contributing across BAU support, project delivery, and operational improvement. The position focuses on ensuring stable, secure, and high-performing networking across sites, warehouses, offices, and cloud environments, while also providing ...

Were looking for aService Delivery Managerwho can manage a portfolio of Communications and Managed Services customers and be the person they trust to keep things running well, improve what isnt and speak plainly when it matters. You will be confident to own customer relationships end to end, bring structure ...

Analyse security data and alerts to identify trends, risks and potential threats Act as an escalation point for information security queries from colleagues and service delivery teams Support and coordinate patch management activities, validating effectiveness through vulnerability scanning Oversee and operate key security technologies, including SIEM, email … Work in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer Competitive starting salary 26 days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health ...

shaping an organisation's IT landscape We're looking for an Infrastructure Analyst to join a high performing IT Operations team, supporting both project delivery and the ongoing development of a complex enterprise infrastructure environment. This is an excellent opportunity for someone who enjoys a varied role spanning infrastructure … locations Providing technical expertise throughout the project lifecycle, from design and implementation through to operational support Working closely with project teams to ensure successful delivery of infrastructure and application projects Maintaining infrastructure documentation, recovery procedures and system designs Supporting business continuity, disaster recovery and high-availability initiatives Monitoring, troubleshooting ...

Preston city centre - A collaborative and inclusive culture Key Responsibilities - Lead LPPA's pensions data improvement plan, aligning priorities to regulatory requirements, client expectations, service performance and business objectives. - Embed an effective assurance regime, ensuring processes, controls and system design support high-quality pensions administration. - Work with Planning … TUPE transfers, employer cessations and new scheme employers. - Produce and present management information, with a focus on root cause and trend analysis against service levels and key metrics. - Support change projects, testing and audit activity, while reviewing processes to maximise technology and improve efficiency. - Input into the LPPA risk ...

digital capability within the Digital Technical Competence team. These roles are central to building sustainable in-house expertise that supports the design, development, and delivery of digital solutions across the transport network. A key focus of this campaign is creating new opportunities. As a result, we are recruiting … important operational environments. You will lead the architecture for substantial, high-value and multifaceted solutions, setting architectural standards, providing clear technical direction, and guiding delivery teams through pragmatic, well-informed decision making. This role drives enterprise-wide architecture, promoting reuse and interoperability, while ensuring digital services are operationally sustainable ...

organisational priorities. Key Responsibilities: As the ICT Applications Officer Team Leader, you will be responsible for a team of ICT Application Officers and Service Management with our third-party suppliers. Using your IT & Service skills, developing your knowledge of the products, and experience of service delivery ...

looking for principal-level Cisco network engineers (CCIE/CCNP) operating at the top of their field. This is far more than a technical delivery role. You'll be a trusted technical authority , responsible for shaping technology roadmaps , influencing network transformation programmes , and guiding senior customer stakeholders … leadership, customer engagement and network transformation. Whilst retaining deep technical credibility, you'll operate at principal level, influencing architecture decisions, shaping technical roadmaps, driving service improvement initiatives and acting as the senior technical escalation point for both customer and external stakeholders. You'll work closely with Technical Directors, Solution ...

Support Technician A hands-on IT support role providing end-user technical support, Microsoft 365 assistance, hardware troubleshooting and service-focused help across a busy site. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Engineer, Service Desk … colleagues use technology more effectively across different departments Team Collaboration: Work with the wider IT and business teams to improve systems, user experience and service delivery CANDIDATE REQUIREMENTS A customer-first mindset with the ability to deliver excellent service to internal users Strong communication skills with ...

support services across a diverse UC technology portfolio. Working closely with customers, project teams, support specialists, and sales colleagues, you will help ensure exceptional service delivery and customer satisfaction. Key Responsibilities Install, configure, maintain, and support Unified Communications systems. Diagnose and resolve hardware, software, network, and system-related … issues. Provide on-site and remote technical support to customers. Manage faults and service tickets in line with agreed SLAs. Liaise with project and support teams to ensure efficient job completion and customer communication. Support the sales function with technical expertise during customer engagements and solution design. Maintain accurate ...

Producing technical documentation, including High-Level Designs (HLD) for configurations. * Leading and supporting new IT infrastructure projects. * Sharing expertise across client teams to enhance service delivery. Your Skills: Experience with M365, Intune, and Azure. * Strong end-user support skills for desktop environments and Office applications, including SharePoint. * Knowledge ...

opportunities to improve efficiency across the customer estate What you'll bring * 10+ years in enterprise infrastructure engineering or operations, ideally including managed services delivery * Expert-level VMware VCF - vSphere 7/8, VSAN and NSX-T - including troubleshooting and lifecycle management * Hands-on Dell VxRail HCI experience: deployment ...

team to drive continual improvement through innovation, automation and integration of its tools and processes. The key responsibilities of the role are: Lead the delivery and maintenance of technical enterprise security solutions for (but not limited to) the following areas: End Point Protection, Cloud Security, Network Security, DevOps, Security … ordination of patch management activities for internal systems and hardware Assessing and recommending server hardening activities to be completed by the Infrastructure and Service Delivery teams Supporting audit and due diligence activities within Technology Services Supporting and advising on projects and change initiatives to ensure that there ...

Production. The individual will work within the Product Squad strongly collaborating with Engineering, Product and QA. Beyond the squad, they will interact with Service Reliability, Information Security, Architecture, QA, Production enablement, Observability, and Service Delivery teams. What you'll need to succeed Subject-matter expert in DevOps … working with mono repos and the ability to scale the Pipeline for large Engineering teams to enable parallel deployments. Knowledge of configuration management, service management, and release management toolkit to enable a high degree of automation across those areas. What you'll get in return The contract ...

franchise network. This is a commercially focused, relationship-led role supporting business owners to grow profitable, sustainable businesses while maintaining exceptional operational and service standards. The successful candidate will combine strong commercial acumen with the ability to influence, coach and challenge franchise owners in a supportive and constructive way. … business owners succeed. Business Development Manager Responsibilities: Support franchise owners to achieve profitable and sustainable business growth Drive improvements in revenue, client numbers and service delivery Coach and support owners on sales performance, conversion and business development activity Review business performance using financial and operational data Support owners ...

investor in staff, they provide the one-to-one support and training needed to progress a long-term career within their organisation. Recognised for service delivery and offering some of the industry s most advanced instruments, they pride themselves on their detailed attention to customers needs and dedication ...

analysis directly shapes marketing strategy, customer experience, and commercial performance. You will work with rich customer and patient data to influence how a large, service led organisation engages, retains, and grows its customer base. The Company They are a well established, customer focused organisation operating at scale within … regulated, service led environment. Data and insight sit at the heart of their decision making, with strong collaboration across marketing, operations, and product teams. The business values thoughtful analysis, ethical data use, and turning insight into meaningful action. The Role You will focus on unlocking actionable insight across ...

date records of activity, pipeline, and forecasts via CRM systems Collaborate closely with internal teams to ensure a smooth transition from sale to service delivery Stay informed on market trends, competitor activity, and industry developments About You Proven experience in B2B business development or field sales Strong track ...

prospects into long-term business relationships. Lead commercial discussions from initial client engagement through proposal, negotiation, and contract completion, ensuring an effective handover for service delivery. Build strong relationships with prospective clients through regular face-to-face meetings, presenting freight and supply chain solutions that add value to their ...

looking for a reliable, motivated and customer-focused Service Desk Technician (Level 1/1st Line/Tier 1) to join a growing team. This role is focused on being the first point of contact for clients, handling incoming support requests, resolving common IT and telecoms issues, and ensuring … suited to someone who enjoys problem solving and helping people, takes ownership of their work, and understands the importance of clear communication and consistent service delivery. This role is primarily office-based, requiring five days a week in the office. You may also occasionally be required to travel ...

sites. You'll be responsible for device deployment, asset management, hardware support and providing first-line technical assistance, while working closely with our Managed Service Provider (MSP) to ensure excellent IT service delivery. This is an excellent opportunity for an IT graduate, apprentice ready for progression, junior … basic second-line IT support Troubleshoot hardware, software and connectivity issues Support Microsoft 365 users and endpoint security processes Liaise with the Managed Service Provider and track support tickets Assist with onboarding, offboarding and new site setups About You Experience with Windows 10/11 environments Basic knowledge ...

sites. You'll be responsible for device deployment, asset management, hardware support and providing first-line technical assistance, while working closely with our Managed Service Provider (MSP) to ensure excellent IT service delivery. This is an excellent opportunity for an IT graduate, apprentice ready for progression, junior … basic second-line IT support Troubleshoot hardware, software and connectivity issues Support Microsoft 365 users and endpoint security processes Liaise with the Managed Service Provider and track support tickets Assist with onboarding, offboarding and new site setups About You Experience with Windows 10/11 environments Basic knowledge ...

planning, reporting, budget management, resource management, execution and risk management. They will work collaboratively with senior People and Organisational Culture stakeholders, Heads of Service and external supplier(s) to deliver a fully integrated HR, Payroll and Finance system that supports the target operating model design and ambitions … service, while complying with relevant regulations. The post holder will guide process area design leads through the implementation, supporting them in designing a leading practice solution where possible and helping them understand the dependencies between areas of the taxonomy. They will manage design governance for the workstream, including ...