51 to 60 of 60 Service Delivery Jobs in the South West

strategies. * Design and implement security controls to mitigate threats and vulnerabilities across infrastructure, platforms and services. * Work closely with architects, technical leads, suppliers and delivery teams to deliver secure, resilient technology solutions. * Develop capability across engineering teams through mentoring, coaching and technical leadership. * Support the successful delivery … technology transformation programmes. * Champion modern engineering practices, continuous improvement and industry best practice. * Build strong relationships across the organisation to support secure and effective service delivery. Essential Skills for the Lead Infrastructure Specialist: * Degree-level qualification in Information Technology (or related discipline) or significant equivalent industry experience. * Advanced expertise ...

make a real difference to people's lives? Dorset Work Matters is seeking an enthusiastic and motivated Quality & Performance Analyst to support the delivery and continuous improvement of our highly successful Individual Placement and Support (IPS) service. This is an exciting opportunity to join an innovative partnership between Dorset … that achieves exceptional outcomes for the people we support. We are looking for someone with experience in data analysis, quality assurance, performance monitoring or service improvement, with excellent analytical, organisational and communication skills. Advanced Excel skills and experience producing reports and dashboards are essential. This is an excellent opportunity ...

Service Desk Analyst (1st/2nd Line Support) We are looking for a proactive and customer-focused IT Service Desk Analyst to join our busy Incident Management team. In this role, you will provide 1st and 2nd Line remote support for EPOS systems and associated applications across … network-related incidents. Troubleshoot and investigate connectivity issues across WAN, LAN, and associated infrastructure. Log, track, and manage incidents through to resolution within agreed service levels. Escalate complex issues to relevant support teams when required. Communicate effectively with customers, providing regular updates and managing expectations. Contribute to continuous improvement ...

advertised so apply as soon as possible. About the Role As Head of Infrastructure and Security, you will lead the strategic direction, design, and delivery of the technology infrastructure and security capabilities, ensuring that IT infrastructure services are secure, resilient, and scalable and aligned with business needs. Your responsibilities … role will include overseeing robust cybersecurity measures, ensuring regulatory compliance, and embedding effective governance to manage risk and optimise performance, directly contributing to the delivery of the organisation's strategic priorities. Your principal duties and responsibilities will include: Developing and implementing infrastructure and security strategies aligned with organisational goals ...

first line of support for incoming IT requests, working closely with developers and internal teams to resolve issues and enhance service delivery. What You'll Do: In this role, you will: Deliver exceptional 1st line technical support to your colleagues and escalate complex issues to senior team members … needed. Manage incoming requests at the service desk, ensuring timely and effective responses. Serve as the primary contact for all Data Platforms-related IT requests-your expertise will be invaluable! Follow internal processes diligently and maintain accurate documentation. Perform daily routine checks to guarantee all platforms are operational, escalating ...

summary About the Role The Supply Chain Stock Assistant provides a comprehensive inventory management and supply chain service across clinical and non-clinical areas. The postholder is responsible for ensuring products are accurately received, stored, replenished, tracked, and managed throughout their lifecycle using the Trust's inventory management systems. … available when and where they are required to support patient care. The role contributes to the development of a modern, digitally enabled inventory management service through effective use of inventory systems, stock management processes and continuous improvement activities. Main duties of the job What You'll Be Doing ...

Business Support Leader To provide a comprehensive, professional, proactive, customer focused business support service to the organisation, enabling services to meet their statutory and legal obligations. Principle accountabilities Provide comprehensive business support service as required, duties may include; mailbox management, finance processing, inputting, storing and archiving of data … with information required for statutory returns and local datasets, ensuring the data is up to date, accurate and reliable. To work flexibly across the service, working on a range of activity to provide proactive support to service users. To manage a demanding and reactive workload in a responsive ...

+ benefits Build relationships. Add value. Help customers grow. We're looking for a Customer Success Manager to join a growing Managed Service Provider supporting organisations across Gloucestershire, Herefordshire and Worcestershire. This isn't a sales role. It's about becoming a trusted advisor to your customers, understanding their … solutions could improve efficiency, security or business performance. Coordinate with technical and project teams to ensure a seamless customer experience. Proactively manage customer satisfaction, service improvement plans and retention. Act as the voice of the customer internally, ensuring issues are resolved effectively. Maintain accurate account plans, meeting notes ...

heart of our operation, the Control Room plays a critical role in monitoring performance, responding to live operational activity, and ensuring consistent service delivery. This is a great opportunity to join a fast-paced, structured environment where teamwork, accuracy, and real-time decision-making are key. We are looking … maintaining a safe and efficient operation. What You'll Be Doing Monitoring and interpreting real-time operational data Supporting effective decision-making to maintain service continuity Communicating clearly with operational teams and stakeholders Managing multiple tasks in a fast-moving environment Identifying risks and supporting performance improvements Shift Pattern ...

this role. The post holder will be responsible for undertaking a range of tasks all related to patient information. You will require excellent customer service skills as your role will involve direct face to face contact with patients. Tasks also involve patient contact via telephone … that are essential for the smooth operation of the Practice. Patient Care Navigators are the first point of contact for patients, providing excellent customer service and administrative support. They greet patients, handle telephone and email enquiries, book, amend and cancel appointments and maintain patient records. They also support ...