51 to 67 of 67 Service Delivery Jobs in the South West

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport netw click apply for full job details ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport netwo click apply for full job details ...

Joining as a key member of the leadership team, you'll be responsible for overseeing platform operations across cluster infrastructure, backend services, and wider service delivery. You'll play a critical role in shaping technical direction, improving operational maturity, and ensuring the platform continues to meet the needs … coordinating specialist input across infrastructure, networking, and wider stakeholder groups. Drive platform stabilisation activities, identifying technical risks, reducing complexity, and improving ownership, documentation, and service standards. Develop and prioritise a roadmap of platform improvements focused on resilience, performance, security, and user experience. Ensure reliable service delivery through ...

successful candidate will work closely with Security Engineering, SOC, Threat Intelligence and Risk functions, as well as wider technology teams (Cloud Engineering, Network Engineering, Service Delivery), to design and implement secure, scalable and Zero Trust-aligned architectures. The role combines: Security architecture and design across cloud platforms ...

test rigs, networks, peripherals and supporting servers. Working independently within established standards, the role handles complex escalations, guides colleagues and contributes to projects and service improvements. Working Hours and Shift Requirements The role works rotating early (06h0014h00) and late (14h0022h00) shifts. Occasional additional support may be required for critical … incidents, planned changes or business continuity, subject to company arrangements. Key responsibilities Specialist Support and Service Delivery Own and resolve complex incidents and requests affecting manufacturing IT and operational technology within agreed priorities and service levels. Diagnose faults across shop-floor devices, Windows platforms, applications, networks, peripherals ...

growing again. Right now too much knowledge sits in a few people's heads, so this hire builds the processes, documentation and central service management system that will let the business scale. You will sit on the senior leadership team, with a clear route to a Head of Operations … embed processes and documentation across operations Lead the rollout of Halo for tickets, SLAs, escalations and knowledge Manage a small technical team plus outsourced service desk and NOC partners Report operations KPIs to the leadership team every month What you will bring: Service delivery or operations management ...

resolution process Check completed work to ensure requests have been fully resolved before closing tickets Help ensure customer queries are resolved within agreed service level agreements (SLAs) Support customers in using the platform effectively and guide them through system features Respond to live chat enquiries in a professional … timely manner Create and maintain clear Knowledge Base articles and user guidance documentation Work with the Customer Relationship Team to improve customer experience and service delivery Learn how cloud-based software platforms operate and how technology supports business performance Develop technical support, troubleshooting and customer service skills ...

management and upselling. You’ll own day-to-day client relationships while also managing projects, coordinating technical and analytical teams, tracking budgets and keeping delivery on track. What you’ll be doing As an Account Manager, you’ll manage multiple client relationships and become a key point of contact … insight projects, technology implementations, ongoing retainers and smaller consultancy projects. You’ll turn client requirements into clear briefs, coordinate internal teams and manage delivery from kick-off through to completion. You’ll maintain project plans, timelines, risks and dependencies, oversee scope and change control, and coordinate specialist teams ...

into Defence Strong networking background having progressed from Engineer to Manager Background in leading and managing large network engineering teams, as well as supporting service delivery SC Cleared (able to obtain DV) Within this role, you will be responsible for: Providing senior technical leadership and strategic direction ...

play a key role in a secure, internationally connected Defence network? We're looking for an experienced Network Consulting Manager to help drive the delivery, development and future evolution of JMNIAN, working across MOD, industry and international coalition partners. This is a highly visible role combining service delivery ...

alongside the IT Technical Lead, you'll turn technical priorities into practical improvements while using your expertise to resolve issues, guide colleagues and enhance service delivery. Your responsibilities will include: Managing the performance, resilience and lifecycle of cloud services, infrastructure, devices and applications. Administering Microsoft 365, Entra ID, identity … applications. Maintaining corporate networks, including firewalls, switches, wireless, VPN, DNS and DHCP. Implementing configuration changes, integrations and automation to improve efficiency and consistency. Monitoring service health, capacity, performance and security, proactively addressing risks and vulnerabilities. Leading complex incident resolution, root-cause analysis and security investigations. Coordinating patching, upgrades, backups ...

will help shape technical strategies and provide guidance on technology direction for both internal teams and external customers. In addition, you will support project delivery and contribute to business performance by maintaining appropriate levels of billable utilisation, helping achieve revenue and customer satisfaction targets, identifying opportunities for additional business … contributions of others to professional community. Uses professions to meet the relevant certification and professional standards. Produces internally published material such as knowledge briefs, service delivery kit components or modules, etc. Participates in the selling process in C&I and works with sales/principals on pre- sales ...

technology. We are building a community of designers and researchers to support the public sector growing demand for a design-led approach to service delivery. Senior User Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such … research project Able to work as a solo researcher within a multidisciplinary team on client deliveries Advocating for user research within the project delivery and with stakeholders Plan research that informs the design of public services that are helpful, usable and successful Understands and help teams to apply ...

strategy, roadmap and lifecycle management of business applications. Lead application governance, change management and platform optimisation initiatives. Manage third-party suppliers, licensing, budgets and service performance. Build strong relationships with business stakeholders while leading and developing the applications team. Skills Proven experience managing enterprise applications within a complex environment. … Strong understanding of application lifecycle management, governance and service delivery. Experience with Microsoft technologies, business systems and system integrations. Excellent leadership, stakeholder management and communication skills. Opportunity Play a key role in shaping the organisation's applications strategy. Lead impactful technology and transformation initiatives. Join a collaborative and forward ...

department and will participate in researching emerging technologies, products, services and architectures, to work with the various our client technology groups (DIO, Network Engineering, ServiceDelivery )in producing, delivering and validating our client wide end-to-end architecture. The role is a combination of internal activities and accountabilities (defining the target … industry bodies Conductcapability mapping exercises Ensure all newimplmentations/changeacross the entireour client landscape are following Secure by Design approach Assistwith development, planning and delivery of Hackathons and other employee security awareness initiatives such as Security Awarenessweek What we're looking for Must haves: 3years+ technical knowledge and practical ...

Contract | Remote with occasional Bristol travel | Inside IR35 | £550/day (Umbrella) Were looking for an experienced Power Platform Developer to support the delivery of innovative digital solutions within a large-scale public sector environment. This is an excellent opportunity to work on the digitisation of business-critical processes … user stories to define effective technical solutions. Troubleshoot issues and resolve faults in line with agreed processes. Support continuous improvement of development practices and service delivery. Essential Skills & Experience Strong experience across the Microsoft Power Platform suite. Proven track record delivering Power Apps solutions. Experience developing Power Automate workflows. ...

Lead Specialist Engineer - Networks Salary: Civil Service Senior Executive Officer (SEO) £41,983 - £48,128 per annum (pro rata), plus a Market Pay Supplement of up to £10,000 per annum (pro rata). Location: Porton Down, Wiltshire (on-site). Please note that hybrid working is not available … environment, ensuring the availability, performance, security and resilience of enterprise network services. You'll act as a technical expert within your field, supporting the delivery of robust, secure and reliable networking solutions while contributing to the continuous improvement of our ICT services. As a senior technical specialist ...