26 to 50 of 53 Service Delivery Jobs in the South West

with hybrid working after successful completion of probation. This is a hands-on leadership role, combining day-to-day operational responsibility with project delivery, team development and continuous improvement. You will work closely with business systems colleagues to ensure technology supports business performance, security and efficiency. Key Responsibilities Lead … mentor and develop the internal IT team, promoting accountability and continuous improvement. Oversee IT support, service desk operations and service level agreements. Manage IT infrastructure, including servers, networks, applications, devices and communications. Plan and deliver IT projects, managing resources, budgets, suppliers and timescales. Support IT strategy, technology improvements ...

challenges and translate these into effective technical solutions Key responsibilities include managing Microsoft 365/N365 services, supporting automation and workflow solutions, contributing to service improvement initiatives, and assisting with digital transformation projects. The postholder will provide technical expertise across Microsoft technologies, troubleshoot complex issues, support governance and security … requirements, and help ensure services are delivered in line with NHS standards and best practice The successful candidate will contribute to service development, identify opportunities for continuous improvement, produce technical documentation, and work with suppliers, stakeholders and project teams to deliver successful outcomes. They will be expected to remain ...

National Highways, we're looking for a Senior Network Planner -Resilience to provide leadership, subject matter expertise and guidance, assuring the development and delivery of resilience, emergency and severe weather response plans. You will use your experience to lead the development of relevant processes and procedures, ensuring they adopt … more than 3 points to be considered for this position and during employment. Proactively analysing the effectiveness of existing plans and arrangements in meeting service level expectations and implement improvement initiatives; manage risks and issues that affect delivery. Providing advice and consultancy where required to minimise the impact ...

resolutions in the ticketing system, ensuring accuracy and completeness Contribute to the development of internal knowledge base articles and user guides to improve self-service and troubleshooting Communicate with end-users to update them on the status of open issues and provide clear instructions for resolution Prioritise and escalate … perform routine checks to ensure IT services are running optimally Collaborate with other departments and IT teams to resolve complex issues and improve service delivery Ensure adherence to IT service management best practices, including SLAs and ITIL guidelines Provide excellent customer service, maintaining a professional demeanor ...

about using technology to transform learning? We are seeking an innovative and creative Media and Digital Learning Developer to support the design, development and delivery of engaging digital education programmes across the Emergency Care University (ECU). In this exciting role, you will work with clinical subject matter experts … team working Self-motivated and manages time effectively, being able to identify, plan and prioritise own work Team player contributing to all aspects of service delivery Sensitivity to the needs of others with the ability to work well across all groups Creative, innovative and solutions-focused, with ...

technology security strategy, roadmap, initiatives and compliance activities, reporting progress and outcomes clearly. Collaborate with stakeholders, cyber teams and the quality team to support delivery, business change, audit readiness and compliance. Managing security incidents, breaches, disaster recovery and business continuity activities to minimise risk and service disruption. Ensure … degree, together with the ability to operate effectively within a complex information technology environment . Extensive experience in audit and remediation management, information technology service delivery, management reporting, project management, customer service and office administration. Excellent interpersonal and written communication skills, strong planning, problem-solving and organisational ...

part-time basis. This is a varied, hands-on role supporting the commercial activities that underpin our new business, customer renewals, supplier relationships and service delivery. You will work closely with our sales, account management, finance, project management and technical teams, as well as external vendors, suppliers and legal … contractual information is maintained across CRM, finance and operational systems Coordinate order fulfilment, entitlement documentation and commercial closure activities Renewals management: Manage the commercial delivery of software and service renewals across a portfolio of more than 130 annual renewals Obtain supplier pricing, prepare renewal quotations and support Account ...

part-time basis. This is a varied, hands-on role supporting the commercial activities that underpin our new business, customer renewals, supplier relationships and service delivery. You will work closely with our sales, account management, finance, project management and technical teams, as well as external vendors, suppliers and legal … contractual information is maintained across CRM, finance and operational systems Coordinate order fulfilment, entitlement documentation and commercial closure activities Renewals management: Manage the commercial delivery of software and service renewals across a portfolio of more than 130 annual renewals Obtain supplier pricing, prepare renewal quotations and support Account ...

Zscaler, Netskope, paloalto, Broadcom ProxySG etc Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation … stability of software applications and systems Own the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams. Define and operationalize standards, reference architectures, and reusable engineering patterns ...

strategic direction, operational performance, and continuous improvement of network services across our water network. Leading a team of managers, technical specialists, and operational delivery colleagues, you'll drive excellence across network construction, lead replacement programmes, fire hydrant maintenance, and network performance activities. You'll play a key role … developing our direct labour workforce, improving productivity and service delivery while ensuring the highest standards of safety, quality, and customer experience. As a senior leader within the business, you'll help shape the future of our network operations, ensuring we meet regulatory requirements, deliver value for customers ...

groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Security Delivery Lead Location: Hampshire (onsite 5 days per week) Due to the nature of the work and the customers we support, the successful candidate must … Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligation The Security Delivery Lead is the senior security subject matter expert (SME) accountable for the development, implementation, and maintenance of the security assurance regime across the service. ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport netwo click apply for full job details ...

Joining as a key member of the leadership team, you'll be responsible for overseeing platform operations across cluster infrastructure, backend services, and wider service delivery. You'll play a critical role in shaping technical direction, improving operational maturity, and ensuring the platform continues to meet the needs … coordinating specialist input across infrastructure, networking, and wider stakeholder groups. Drive platform stabilisation activities, identifying technical risks, reducing complexity, and improving ownership, documentation, and service standards. Develop and prioritise a roadmap of platform improvements focused on resilience, performance, security, and user experience. Ensure reliable service delivery through ...

test rigs, networks, peripherals and supporting servers. Working independently within established standards, the role handles complex escalations, guides colleagues and contributes to projects and service improvements. Working Hours and Shift Requirements The role works rotating early (06h0014h00) and late (14h0022h00) shifts. Occasional additional support may be required for critical … incidents, planned changes or business continuity, subject to company arrangements. Key responsibilities Specialist Support and Service Delivery Own and resolve complex incidents and requests affecting manufacturing IT and operational technology within agreed priorities and service levels. Diagnose faults across shop-floor devices, Windows platforms, applications, networks, peripherals ...

Service Desk Analyst Location: Poole – 4 days per week on site Salary: Up to £35,000 per annum We’re looking for a proactive and customer-focused Service Desk Analyst to join a growing technology business specialising in software solutions. This is a varied role where … help maintain high service standards, manage customer issues and work closely with internal technical and project teams to continually improve service delivery. Key Responsibilities Manage and drive problem records through to resolution. Monitor service performance, system capacity and trends. Produce and present customer-facing service reports. ...

resolution process Check completed work to ensure requests have been fully resolved before closing tickets Help ensure customer queries are resolved within agreed service level agreements (SLAs) Support customers in using the platform effectively and guide them through system features Respond to live chat enquiries in a professional … timely manner Create and maintain clear Knowledge Base articles and user guidance documentation Work with the Customer Relationship Team to improve customer experience and service delivery Learn how cloud-based software platforms operate and how technology supports business performance Develop technical support, troubleshooting and customer service skills ...

Pay: Up to USD $15 per hour, paid weekly Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. Location: Remote - United Kingdom Schedule: Flexible, no minimum ...

Pay: Up to USD $15 per hour, paid weekly Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. Location: Remote - United Kingdom Schedule: Flexible, no minimum ...

targets, forecasting, and pipeline performance Support the creation and execution of sales strategies to drive revenue growth Work closely with technical, marketing, finance, and service delivery teams Ensure CRM data, reporting, and forecasting remain accurate and up to date Support key customer relationships and assist with escalations when … Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable ...

play a key role in a secure, internationally connected Defence network? We're looking for an experienced Network Consulting Manager to help drive the delivery, development and future evolution of JMNIAN, working across MOD, industry and international coalition partners. This is a highly visible role combining service delivery ...

role in a secure, internationally connected Defence network? \ N We're looking for an experienced Network Consulting Manager to help drive the delivery, development and future evolution of JMNIAN, working across MOD, industry and international coalition partners. \ N This is a highly visible role combining service delivery ...

alongside the IT Technical Lead, you'll turn technical priorities into practical improvements while using your expertise to resolve issues, guide colleagues and enhance service delivery. Your responsibilities will include: Managing the performance, resilience and lifecycle of cloud services, infrastructure, devices and applications. Administering Microsoft 365, Entra ID, identity … applications. Maintaining corporate networks, including firewalls, switches, wireless, VPN, DNS and DHCP. Implementing configuration changes, integrations and automation to improve efficiency and consistency. Monitoring service health, capacity, performance and security, proactively addressing risks and vulnerabilities. Leading complex incident resolution, root-cause analysis and security investigations. Coordinating patching, upgrades, backups ...

will help shape technical strategies and provide guidance on technology direction for both internal teams and external customers. In addition, you will support project delivery and contribute to business performance by maintaining appropriate levels of billable utilisation, helping achieve revenue and customer satisfaction targets, identifying opportunities for additional business … contributions of others to professional community. Uses professions to meet the relevant certification and professional standards. Produces internally published material such as knowledge briefs, service delivery kit components or modules, etc. Participates in the selling process in C&I and works with sales/principals on pre- sales ...

Strong IT troubleshooting and support skills, with experience supporting Windows operating systems, Microsoft 365 applications, hardware, mobile devices, printers, and workplace technologies. • Excellent customer service and communication abilities, with the confidence to engage with users at all levels, manage support requests effectively, and provide clear and professional technical guidance. … Well-organised and team-oriented approach, with experience using IT Service Management (ITSM) tools, maintaining accurate documentation and asset records, and contributing to a collaborative, efficient, and well-managed IT environment. Your profile We are looking for a motivated IT support professional with experience delivering high-quality first-line ...

initial 24 month contract, paying market rates/Day Inside IR35. Clearance: SC Sole UK National Role Profile: The role will lead the delivery of outcomes associated with: * NISSS contract replacement and transition activity. * Strategic integration of services # * Delivery of a multi-domain transformation programme spanning: * People … Process * Data * Technology * Cyber Responsibilities * Development and delivery of the Digital Integration roadmap through to 2029 and beyond. * Alignment of integration activity with future contractual arrangements and operating models. * The Programme Manager will maintain programme coherence, governance, benefits realisation, risk management and stakeholder engagement across the organisation * The postholder ...