26 to 50 of 66 Service Delivery Jobs in the Thames Valley

running of the IT team whilst coordinating a wide range of infrastructure and technology initiatives. This role combines operational leadership with technical project delivery and would suit someone who has progressed from an Infrastructure background into IT Management or Technical Project Delivery. You'll be responsible for ensuring priorities … office and the Global Corporate IT organisation. Deliver and coordinate multiple IT infrastructure and technology projects simultaneously. Drive improvements to operational processes, documentation and service delivery. Ensure projects are delivered successfully into operational support. Monitor project risks, dependencies and technical priorities. Work closely with Infrastructure Engineers, Corporate ...

Overview: Weare seeking an SC Cleared First Line Analyst (L2) to support the delivery of acritical customer service desk operation. The successful candidate will provideFirst-line technical support, ensuring an effective investigation, resolution,and management of incidents and service requests while maintaining excellentcustomer service standards.Workingwithin … fast-paced support environment, you will be responsible for diagnosingtechnical issues, fulfilling service requests, contributing to probleminvestigations, and supporting continuous service improvement initiatives. Location: Building 7, Caldecotte Lake Business Park, Milton Keynes, MK7 8JU Security Clearance: Active SC Clearance (Essential) Duration: ASAP - 31 October 2026 Working Hours: Monday ...

simpler, more efficient model that improves outcomes for residents while strengthening financial sustainability and operational resilience. As the programme now moves from proposal into delivery, there is a strong demand for Programme Managers who have already been involved in recent LGR activity, particularly during the early-stage conversations … proposal development phases within other local authorities. This experience is seen as critical in ensuring momentum and delivery confidence from day one. Your new role This is a senior Programme Manager role leading one of the core workstreams within a complex LGR programme. You will be responsible for translating ...

simpler, more efficient model that improves outcomes for residents while strengthening financial sustainability and operational resilience. As the programme now moves from proposal into delivery, there is a strong demand for Programme Managers who have already been involved in recent LGR activity, particularly during the early-stage conversations … proposal development phases within other local authorities. This experience is seen as critical in ensuring momentum and delivery confidence from day one. Your new role This is a senior Programme Manager role leading one of the core workstreams within a complex LGR programme. You will be responsible for translating ...

repairs, managed print (MPS), conference-room AV and VIP support, Tech Bar services, hardware builds, and software support as part of the wider service delivery model. Due to account requirements, applicants should be sole UK national and either hold or be willing to undergo DV clearance. Location, Working … consumables Manage customer PUK code access Prepare, test, and install new print devices Support print fleet optimisation and audits Tech Bar & Front-of-House Service Provide walk-in support including loan devices, triage, software help, new starters, and orders Ensure excellent customer communication and effective back-office completion Conference ...

boundaries to deliver extraordinary impact and make KKI a brilliant place to work. Job Purpose You will be accountable for the successful management and delivery of all Kyowa Kirin group IT services to Orchard. In addition, you will act as the Head of IT for Orchard Therapeutics, ensuring that … Orchard’s business priorities, compliance obligations, and long‐term strategic objectives. Responsibilities Key Responsibilities: Work closely with Kyowa Kirin group teams to ensure effective service delivery, clear accountability, and appropriate transition of responsibilities across the IT operating model Act as the primary point of contact between Kyowa Kirin ...

Microsoft Entra, you will help modernise access controls, improve identity lifecycle management, and support Zero Trust security initiatives. You will contribute to the delivery of innovative IAM solutions across hybrid and cloud environments, taking ownership of technical integrations, automation, and continuous improvement activities. CGI will support your professional growth … modern access management strategies -Contribute & Innovate within Zero Trust and cloud security transformation initiatives -Monitor & Resolve IAM-related issues, ensuring secure and reliable service delivery Required qualifications to be successful in this role To succeed in this role, you should have strong hands-on experience delivering enterprise ...

global leader in data and AI software and services. We seek a Manager for Managed Cloud Services Delivery with a hybrid UK footprint across Glasgow, Marlow, and London to lead a delivery team and ensure high-quality managed cloud services. You will oversee delivery, operations, and customer … success, drive continuous improvement, manage budgets, and collaborate with sales, marketing, and customers to align service delivery with growth objectives. #J-18808-Ljbffr ...

managing the lifecycle of end-user devices (EUDs). Your expertise will be instrumental in delivering exceptional ICT services that meet our strict Service Level Agreements (SLAs). Key Responsibilities: Provide expert technical support for EUDs, ensuring service requests are handled efficiently within agreed SLAs. Maintain accurate … optimise device usage. Oversee the end-to-end lifecycle of devices-from evaluation to disposal-while prioritising supportability and cost-effectiveness. Monitor EUD service delivery and contribute to improvement plans for better operational performance. Ensure all service support documentation adheres to ITIL V3 standards and engage effectively ...

system improvements Ensure systems are secure, backed up, and operating efficiently Liaise with third parties such as suppliers and clients in regard to service delivery Help with some basic office facilities tasks to ensure smooth day-to-day business operations. Required Skills & Experience 23 years of experience ...

e.g., enterprise security architecture, compute services, storage, large-scale networking, virtualization, data center, integration architecture (API), orchestration technologies (Kubernetes, Docker, open stack), systems resiliency, service support, Secure application development lifecycle management (DevSecOps), and service delivery). Lead through influence, communicate effectively through clarity of thought and demonstrated … strong technologist with pragmatic view and creative mind, and a natural collaborator with line of business security architects, engineers, developers, application owners, service providers, and senior management. Proven experience securing cloud software, platforms and/or infrastructures. Hands‐on experience as an engineer or architect with public cloud technologies ...

functionality and readiness prior to dispatch. Apply firmware updates and conduct fault diagnosis where required. Capture and maintain Quality Assurance records for tested equipment. Service Delivery & Support Work to delivery schedules, ensuring tasks are completed on time and to specification. Keep the Rental Management System (RMS) fully ...

play a key role in strengthening how we identify, assess and manage risk across the business. Working closely with senior leaders, operational teams and delivery partners, you'll help embed best practice risk management and support confident, informed decision making that protects essential services for millions of customers. What … doing as a Asset Risk Business Partner Partnering with teams across Operations, Asset Planning, Engineering and Capital Delivery to identify and assess risks to service delivery, ensuring effective mitigation plans are in place. Supporting and contributing to monthly risk reviews, providing technical challenge and insight to senior ...

fantastic opportunity to step into a key role where you will oversee a team of skilled IT support engineers, ensuring the highest level of service delivery to a client base. Key Responsibilties: Lead and mentor a team of IT support engineers, providing guidance and technical expertise. Ensure timely … resolution of technical issues related to desktops, laptops, mobile devices, and peripherals. Oversee IT service desk operations, managing ticket queues and ensuring SLAs are met. Troubleshoot and resolve network-related issues, including TCP/IP, DHCP, DNS, and VPN configurations. Manage user accounts and permissions using Active Directory. Perform ...

being an employer of choice. Primary Purpose: The Tier 3 team are tasked with handling the senior escalation of cases raised to the Service Delivery department. In addition, a successful applicant for the role of a Tier 3 engineer, in addition to being a highly skilled generalist, will ...

technical leadership for signalling-related projects, produces high and low-level designs, and collaborates with internal stakeholders and vendors to support network evolution and service delivery. Key Responsibilities Design signalling solutions for core voice network platforms, including IP STP, DSC (DRA/DEA), IMS, and Legacy voice core nodes. ...

financial data, coordinate with contractors, and ensure that all maintenance activities align with health and safety regulations while leveraging property management software to improve service delivery. Additional duties include: Systems Management: Administer property management systems to track reactive and planned maintenance where required. Document Control & Information Management: Managing ...

responsible for the safe and efficient handling of lighting, rigging and other supporting rental assets, ensuring the highest adherence to inventory controls and service delivery levels. Warehouse Operatives also support Equipment Technicians with the cleaning and preparation of equipment. Duties include, but are not limited to: Accurately … areas of concern relating to inventory and asset control to the Department Supervisor. Positively strive to achieve and sustain the highest standards of service levels in relation to quality of equipment and service delivery. To complete and ensure all company procedures are followed in relation to QC checks ...

responsible for the safe and efficient handling of lighting, rigging and other supporting rental assets, ensuring the highest adherence to inventory controls and service delivery levels. Warehouse Operatives also support Equipment Technicians with the cleaning and preparation of equipment. Duties include, but are not limited to: · Accurately … areas of concern relating to inventory and asset control to the Department Supervisor. · Positively strive to achieve and sustain the highest standards of service levels in relation to quality of equipment and service delivery. · To complete and ensure all company procedures are followed in relation to QC checks ...

implementation, testing and handover to operations of these solutions. The TDA will actively participate in the presales process as well to allow continuity through service fulfilment. Duties and Responsibilities: Design bespoke customer network security models, review and approve advanced (best practices and standards) security configuration and be personally involved … knowledge and/or general understanding of technology methodologies such as ITIL V3. Act as a security expert, within the Managed Services Team for Service Delivery, Engineering, Operations, Product and Project Management. Offensive or Defensive hacking knowledge is a plus Knowledge and working experience in: Fortinet security design ...

role in preparing updates for Executive Leadership and Board meetings. This is a broad, autonomous role offering exposure to projects spanning operations, IT, compliance, service delivery and continuous improvement, making it an excellent opportunity for someone who enjoys delivering change and influencing business performance. Key Responsibilities Lead multiple … Previous experience within the NHS, healthcare, healthcare technology or healthcare consultancy environment. Experience managing cross-functional projects involving Operations, IT, Compliance, Business Development or Service Delivery. Strong knowledge of project governance, including project plans, RAID logs, risk registers and executive reporting. Experience presenting project updates to senior leadership ...

summary The post holder provides skilled technical support within a defined service area, contributing to safe, efficient, and reliable service delivery. Operating with general supervision, they apply practical expertise and established technical procedures to complete routine and moderately complex tasks within their specialist remit. The role supports service … resolution within defined parameters, and the effective maintenance of equipment, systems, or processes appropriate to the environment. Main duties of the job Technical Task Delivery Equipment, Systems & Process Support Information Recording & Data Quality Communication & Customer/Service User Support Operational Support & Service Efficiency Team Contribution & Development About ...

Telecoms Provisioning Order Analyst Order Management Service Delivery UK wide - work from home - full remote working is recruiting for a contract Telecoms Provisioning Order Analyst. The role will be based working from home for a global telecoms carrier & network provider, This vacancy is for a 24 month rolling ...

fantastic opportunity to step into a key role where you will oversee a team of skilled IT support engineers, ensuring the highest level of service delivery to a client base click apply for full job details ...

developing and delivering Unified Communications solutions, primarily focusing on Microsoft Teams technologies. You will ensure that client needs are met through high-quality service delivery and technical leadership. The ideal candidate will possess extensive knowledge in telephony modernization and a strong ability to foster relationships with both technical ...