26 to 50 of 125 Service Delivery Jobs in the Thames Valley

continue to grow, we’re looking for a Director of Managed & Professional Services to lead our technical delivery functions, including our growing Penetration Testing business. You’ll lead our Professional Services team and Managed Services, with responsibility for developing our services, growing the penetration testing business, identifying new opportunities … This is a senior, commercially focused role, working closely with Sales, Solutions, customers and technical teams to drive growth while maintaining the high-quality service and standards our customers expect from Saepio. What you’ll be doing? Lead and develop the Professional Services and Managed Services functions, ensuring both ...

assigned client portfolio and cultivating effective relationships with key stakeholders.Regularly reviewing client accounts and updating account plans that outline objectives, risks, and development opportunities.Conducting service reviews at agreed intervals, documenting actions, and ensuring follow-up on required tasks.Addressing client enquiries and concerns proactively, working closely with Service Delivery … growth targets, while maintaining a credible pipeline for renewals and upsell opportunities.What Success Looks LikeDevelop a comprehensive understanding of the Advania portfolio, sales processes, service standards, CRM requirements, and relevant internal teams.Take ownership of the assigned client portfolio and build effective relationships with key stakeholders.Review each account and create ...

Maidenhead seeks an Oracle Service Delivery Manager (SC Cleared) to own day-to-day delivery of a major Oracle Cloud service. You will ensure live operations health, drive change discipline, and align business with technical teams running the system. You will work with Oracle Fusion functional consultants ...

About the Role NESO seeks a visionary Network Security Service Delivery Engineer to lead the strategic design and evolution of our network security infrastructure. This role is responsible for setting the direction and defining the architectural blueprints that underpin NESO’s secure, scalable, and resilient energy system. … security observability platforms across enterprise and cloud environments. Experience defining meaningful security metrics, KPIs, KRIs and executive reporting that provide visibility of security posture, service performance, compliance, risk exposure, and operational resilience. Ability to govern enterprise‐wide reporting frameworks for: Firewall policy compliance, Security incidents, Threat activity, Rule recertification ...

designs, customizations, workflows, and integrations. Mentor junior architects and development teams on platform best practices. Drive technical innovation and continuous platform improvement. ServiceNow Implementation & Delivery Lead the technical delivery of ServiceNow projects and enhancements. Collaborate with business stakeholders to translate requirements into scalable solutions. Ensure successful deployment … ServiceNow applications and platform upgrades. Participate in effort estimation, release planning, and technical risk assessments. Support Agile and DevOps delivery methodologies. Integration & Automation Design and oversee integrations between ServiceNow and enterprise systems. Implement solutions using IntegrationHub, REST/SOAPl APIs, MID Servers, and third-party integration tools. Enable workflow ...

learned.* Coordinate bid planning activity including timelines, responsibilities, response structure, requirements checklists, review checkpoints and submission requirements.* Work with sales, solutions, contracts, finance, operations, service delivery and subject matter experts to gather inputs, track actions and maintain momentum throughout the bid process.* Contribute to opportunity qualification … ability to deliver.* Help develop customer focused win themes and response messaging that clearly explain SHI’s IT reseller, technology solutions, partner ecosystem and service delivery strengths.* Review, edit and improve proposal content to ensure responses are compliant, accurate, consistent, well-structured and written in a clear, professional ...

create a legal operations capability from the ground up, with strong executive sponsorship and significant scope to shape strategy, technology adoption, AI implementation, service delivery and operational excellence across a global legal, compliance and governance function. The opportunity You will: Develop and deliver the legal operations strategy … roadmap Design and optimise legal service delivery models across multiple jurisdictions Lead legal technology and AI transformation initiatives Drive process improvement, automation and operational efficiency Build data, reporting and KPI frameworks to demonstrate value and performance Manage legal spend, external counsel programmes and vendor relationships Lead change management ...

will act as the key point of accountability for GWO (Global Workplace Operations) services and solutions from the client's perspective at all delivery stages as well as act as the internal Client to the GWO Delivery team, the point of escalation and representation for the regional client … team. You’ll also be responsible for the following: Leading the day-to-day delivery of Workplace and Facilities Management services across the site portfolio. Providing leadership and direction to on-site teams and service partners, promoting accountability, collaboration and high performance. Building strong relationships with client stakeholders ...

global reach, RWS provides technology and services to over 7,500 end users worldwide. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, and Enterprise Platforms. Key Responsibilities Job Overview Architecture and technical strategy … reusable abstractions, SDKs, and services for model integration, prompt management, experimentation, and deployment that establish organization‐wide patterns and reduce duplicated effort. Research and delivery excellence Help define the evaluation strategy and methodology for AI capabilities across the company – automated metrics, human‐in‐the‐loop workflows, test set management ...

Public Sector & Defence (PS&D) Industry in the UK&I. It spans the full solution lifecycle, from pre-sales and bid support to delivery, transformation and service operations and will be critical in delivering the Industry growth target. What you’ll do within your Industry Provide strategic technical … Industry, working closely with the PS&D CEPs, Cluster/Account CTO(s), Account Sales Executives, wider Sales and Growth Teams, Client Delivery Teams, Marketing and Communications and Partners & Vendors Develop PS&D Industry specific technology strategies and roadmaps in conjunction with the CEPs and Sales teams Work with ...

Management (TAM) Transformation & Services business in Airport BU, establishing a new team in a key strategic growth area and owning the end-to-end service model across TAM adoption, operating model transformation and data services to enable airports to realise measurable value from TAM, as one side … commercial models that accelerate TAM adoption and services growth. Work with GEOs and Airport BU teams to convert strategic opportunities into contracted services. Service Delivery & Customer Value Realisation Lead delivery of TAM transformation, AI-enabled use cases and managed data services to agreed quality, performance and commercial ...

team. Role and responsibilities: Triaging and resolving customers' server, Storage & Network issues Take ownership of customer issues and problems that could impact their contractual Service Level Agreement. To receive, investigate, and respond to technical assistance requests To be responsible for general fault maintenance calls and the arrangements for parts … identify complex problems and review related information to develop and evaluate options and implement solutions To work closely with others within the Service Operations including Service Delivery, The Service Desk, Logistics, and Purchasing in order to ensure high customer service levels are provided ...

help shape the future of aerospace and defense. Chief Engineer About us: The Future Joint Command and Staff Trainer (FJCAST)programmewill transform the delivery of senior staff training, enabling Joint Headquarters, operational commands, coalitionpartnersand allied nations to train together across Land, Maritime, Air, Space and Cyberspace domains. Through … willbe responsible forthe technical vision, engineeringgovernanceand solution integrity of the FJCASTprogramme. The FJCAST Chief Engineer is the senior technical authority responsible for assuring the delivery of a secure, interoperable, and data-driven Joint Collective Training capability. The role is accountable for integrating simulation, synthetic environments, operational systems, communications ...

continually improve a comprehensive, risk-based security capability that protects the confidentiality, integrity and availability of information, systems and services. Covering both project and service delivery and live-service security monitoring, you’ll own cyber and information security risk across the organisation – promoting governance and assurance … enabling approach. Enabling FCDO Services to innovate safely and securely, you’ll create and own the delivery of Information Security initiatives to ensure the organisation and its products are capable of protection against the latest vulnerabilities and cyber threats. Extend your expertise, working to defend the UK’s global ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking … driving operational transformation through the adoption of AI, automation, data, and integration capabilities. This role serves as the global advocate for AI-enabled delivery, leading the strategy, execution, and cultural adoption of automation and data-led decision-making across PSG. Success in this role is defined by accelerating delivery ...

that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems … reduce greenhouse gas emissions from commercial transport Role Summary We're looking for an experienced Project Manager to take ownership of the successful delivery of major projects or multiple smaller initiatives. You'll work across the full project lifecycle, providing direction, maintaining delivery momentum and ensuring projects achieve ...

network‐based security, unified communications and collaboration and consulting services.**About the job** Network Provisioning Manager, part of a team (3) responsible for the delivery of local access services for all standard TC portfolio services, in support of DT Business Solutions GK, DTGBS, T-Wholesale and T-Systems customers … Ireland.Primary function is in post-sales service delivery ensuring that committed customer delivery dates are met, increasing customer satisfaction.UK team is part of the Global Access Delivery organisation, with teams located in 19 LBUs.**Responsibilities of the role:*** Ensure timely administration/processing of incoming access ...

energy about their work and encourage others to do the same Collaborating and Partnering Establish relationships with a range of stakeholders to support delivery of business outcomes Act as a team player, investing time to generate a common focus and genuine team spirit Actively seek input from a diverse … partners and contractors to identify more efficient outcomes, balancing cost, quality and turnaround times Work with commercial experts in engaging effectively and intelligently with delivery partners in order to define and/or improve service delivery Gather and use evidence to assess the costs, benefits and risks ...

partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics‐intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what … supply chain and freight management software. Your mission is to build a high‐performing, technically capable and resilient support operation that delivers consistently strong service, resolves complex customer issues effectively, and evolves to meet the changing needs of our customers and business. Outcomes — What Success Looks Like Deliver strong ...

internal systems and play a key role as they scale The Role We are looking for a Director of IT with a Delivery focus to lead the delivery of a growing internal transformation portfolio. This is a role for someone who can turn business priorities into successfully delivered … change across business systems, integrations, automation, data flows and technology enabled process improvement. This is first and foremost a transformation and delivery role. The successful candidate will also carry overall responsibility for the internal IT function, accountable for its reliability, security, resilience and effectiveness, while delegating routine operational activity ...

Service Desk & Administrative Coordinator Location: Aylesbury Salary: £30,000 Hours: Full Time, Permanent About the Role We are looking for a highly organised and proactive Service Desk & Administrative Coordinator to join our busy and growing team. This is a varied role that combines service coordination, customer support … fast-paced environment and takes pride in delivering excellent service. You will be the key link between customers, engineers, and suppliers, ensuring service requests are managed efficiently while providing vital administrative support across the business. Key Responsibilities Service Desk Coordination Act as the first point of contact ...

platform within a complex enterprise environment. This is an excellent opportunity for a product professional who can combine strategic thinking, stakeholder engagement and strong delivery management skills to maximise product value and drive business outcomes. Working alongside technical teams, suppliers and senior stakeholders, you will be responsible for ensuring … refine the product backlog to maximise business value. Translate customer and business needs into clear product requirements. Define release scope and ensure successful delivery of features and enhancements. Provide product leadership and reporting to senior stakeholders. Manage relationships with external suppliers and technology partners. Establish effective governance processes, performance ...

outstanding experience for engineering teams across the UK.Lead migration from legacy on-prem or older tooling to new Azure-based solutions, ensuring continuity of service during the transition.Work in an agile development team, collaborating closely with a Technical Product Owner and other stakeholders to plan, prioritise, and deliver improvements.Provide … manual effort and increasing consistency and reliability.Maintain existing environments through the transition phase, ensuring stability for engineering users while new platforms are rolled out.Support delivery teams with automated tools and scripts to provision infrastructure resources (compute, network, storage) in a simple and efficient manner.Implement operational best practices, including supervision ...

profitability and give more customers an amazing experience. Want to be part of it? Role Purpose The Head of Legal is a management and delivery role responsible for the day-to-day running of the legal function. The role sits between the General Counsel and the wider legal team … role, which retains strategic legal oversight, board-level risk management and executive advisory responsibilities. The successful candidate will bring order, discipline and a clear service model to a function that currently lacks a dedicated management layer, and will act as the first point of escalation for the team ...

TEAM Energy is seeking a Delivery Analyst to join our Service Delivery team in Milton Keynes Salary: £24,454 - £30,000 Hours of Work: 37 hours per week - Hybrid - 2 office days per week Contract Type: Permanent As a Delivery Analyst you will be responsible … objectives. You will be able to demonstrate a passion for working with data with a high attention to detail, problem solving and customer service in equal measure and be educated to degree level. You will have intermediate to advanced level MS Excel skills and will thrive in interpreting numeric ...