76 to 91 of 91 Service Delivery Jobs in the Thames Valley

faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted … experienced Manager, Software Engineering (SRE) to lead a team focused on improving the reliability, scalability, and operational maturity of Sophos cloud services and engineering delivery systems. In this role, you will lead a team distributed across the U.S. and Canada. The team is responsible for production reliability, operational readiness ...

Ditton Park, Datchet in the UK with offices throughout Europe. The Information Technology Group of Hitachi Europe Ltd is part of Hitachi’s shared service for EMEA (Europe, Middle East and Africa) and responsible for delivery of IT services to Hitachi companies in our region. What … doing The Business Applications and Project Manager is responsible for the management, continuous improvement and delivery of business application services across the organisation. Reporting to the Head of Projects and Customer Solutions, this role ensures that key applications are reliable, fit for purpose, well governed and aligned to business ...

team of platform engineers, guiding them in designing, implementing, and troubleshooting platform solutions, collaborating with cross-functional teams to ensure the successful delivery of platform projects. We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed … high level advice on the strategic direction and priorities for the infrastructure function that underpins the IT estate. Strategic planning, day to day operations, delivery of new services and solutions and capacity planning to ensure IT infrastructure meets the current and future requirements of the organisation. Participating in incident ...

organisation within the defence and security sector, is seeking a Programme Manager with strong IT supplier management expertise to support strategic supplier governance and service delivery. The role offers the opportunity to work within a highly regulated aerospace and defence environment, based in Reading on a hybrid basis with … supplier lifecycle, including evaluation, selection, tendering, contract negotiation, performance management and offboarding Establish and operate a robust IT supplier governance framework, including service level agreements and performance metrics Act as a key liaison between Digital Information teams, business stakeholders, procurement, finance and external suppliers Lead supplier review meetings ...

role with genuine autonomy and influence across the business. The Role Lead and develop the IT team. Manage day-to-day IT operations and service delivery. Support and optimise Microsoft Dynamics 365 Business Central. Oversee infrastructure, networks, security and business-critical applications. Manage third-party suppliers and technology partners. … Microsoft Dynamics 365 Business Central, NAV or similar ERP platforms. Strong leadership experience with a track record of developing teams. Experience managing suppliers, service providers and technology partners. Sound understanding of IT operations, infrastructure and service delivery. Strong stakeholder management and communication skills. Desirable Experience Microsoft 365 administration ...

Remote Technical Support Engineer Location: Milton Keynes (Office-based) Hours: Full-time, 37.5 hours per week (Mon–Fri, between 08:30–17:30) Department: Service About the Role: We are seeking a highly capable Remote Support Engineer to join our clients Customer Support Centre. This newly created position … train users on correct usage, maintenance and safety procedures. Support customers via phone, video and remote-assistance sessions. Escalate unresolved cases to field service or technical specialists. Identify required parts for field visits when needed. Record all actions and troubleshooting steps within MS Dynamics. Service Quality & Repair Efficiency ...

projects to baselined time, cost, and quality targets. Develop and maintain Project Initiation Documents (PIDs), ensuring robust cost, schedule, and resource estimation. Oversee delivery partners and suppliers, ensuring quality and contractual commitments are met. Produce and maintain detailed project schedules, managing critical paths, dependencies, and resourcing. Manage all project … regulatory requirements. Provide accurate, timely reporting to the Digital Construction Programme Manager, PMO, and governance boards. Support lessons learned and continuous improvement across the Delivery function. Essential Skills: Strong understanding of project management methodologies (Prince2 Practitioner, APM or equivalent). Skilled in MS Project, Excel, PowerPoint, and Word. Knowledge ...

encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology … with a robust training strategy. Lead from the front in embracing business change and transformation programmes focused on cost, revenue, customer, and people. Operational Delivery: Execute and deliver all programmes of work across your patch, ensuring performance and quality metrics support revenue and customer on-time service delivery. ...

Ellison Institute of Technology (EIT) seeks an experienced IT Service Desk Manager to lead Oxford's IT service desk and drive continual improvement in user support and service delivery. Reporting to the Head of IT Services, you will own day-to-day performance, manage the team, implement ...

social engineering and other user-targeted cyber threats. This is an excellent opportunity for someone who enjoys combining cyber security, customer engagement, reporting and service improvement in a fast-paced and growing cyber security business What you’ll be doing? Manage the onboarding of new customers onto Security Awareness … trends and opportunities for improvement. Produce insightful reports and recommendations that demonstrate progress and drive security maturity. Work closely with internal teams to resolve service-related issues efficiently and effectively. Provide regular updates to customers, manage expectations and maintain strong working relationships. Support service reviews and customer meetings ...

met. You will design and document infrastructure with ITIL principles, lead incident management, mentor staff, and report insights to senior stakeholders to continually improve service delivery. Strong communication, leadership and hands-on technical skills across Microsoft, VMware, networks and cloud are essential. #J-18808-Ljbffr ...

work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll be the main point of contact for clients, engineers, and end-users, ensuring maintenance … service requests are handled promptly and within SLA. Your role includes managing calls, scheduling engineers, and keeping all parties informed to ensure smooth service delivery. Our core hours are Monday to Friday, 8:30am5:30pm. The Support Centre operates 7 days a week with shifts between 6:00am9 ...

responsible for the systems that manage geotechnical testing data, sample tracking, reporting and operational workflows. Your work will directly support the delivery of Geo-data used in major offshore wind, energy transition, infrastructure and marine projects worldwide.This is much more than a traditional IT support role. You’ll work … proactive mindset with a passion for continuous improvement and process optimisation.* The ability to manage competing priorities while maintaining a high standard of service delivery.\\*\\*About Us\\*\\**Who we are*Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will ...

drive performance, and ensure SLAs are met. You will design and document cutting-edge infrastructure using ITIL principles and best practices, collaborating with the Service Desk Manager to guide incident resolution and service delivery. Ideal candidates have a track record in IT managed services, strong leadership ...

keeping system naming and device profiles current. Prepare and deliver regular reports, including monthly KPI reporting, and identify opportunities to improve system utilisation and service delivery. Develop and maintain troubleshooting guides and other practical support materials for equipment and system issues. Training & Clinical Support Deliver operational BloodTrack Tx, blood … decision-making and a proactive approach to resolving issues. Ability to build effective customer relationships and collaborate across clinical, technical and commercial stakeholders. A service-focused mindset and determination to deliver reliable support in a patient-safety-critical environment. Full driving license. Working Arrangements This position is based ...

seeking a Cloud Services Delivery Manager to lead customer outcomes for complex cloud engagements. The role blends strategic guidance with hands-on delivery across SAS cloud solutions for enterprise accounts. You will collaborate with Product Management, R&D, Technical Support, and Professional Services to ensure value realization, maintain ...