26 to 47 of 47 Service Management Jobs in the Thames Valley

Active SC Clearance required The Opportunity We are seeking an experienced IT Change Manager to take ownership of the end-to-end IT change management process, ensuring all changes across the IT environment are managed in a controlled, compliant, and risk-aware manner. You will play a critical role … maintaining service stability and operational excellence by overseeing the planning, assessment, authorisation, scheduling, implementation, and review of IT changes while working closely with stakeholders across Digital Information and the wider business. Key Responsibilities Change Management Governance Manage the complete IT change management lifecycle, ensuring all changes ...

connectivity solutions across international markets. The Role This is an excellent opportunity for someone looking to develop a career in telecommunications, network provisioning, or service delivery. You will support the delivery of telecoms and connectivity services by coordinating customer orders, liaising with suppliers and internal teams, and ensuring delivery … milestones are met. Your Responsibilities Assist with the end-to-end management of telecoms service orders across the UK and Ireland. Coordinate delivery activities for connectivity services and hardware orders. Provide regular updates to customers, suppliers, and internal teams throughout the order lifecycle. Update internal provisioning and tracking ...

Passionate about providing excellent customer service, our focus is on hiring the best talent & nurturing them within an environment where they can develop their skills and grow. If you’re looking to join a team where professional development is second only to customer satisfaction, we’d love to hear … desktops, laptops, network equipment, printers, and specialist technology solutions. Diagnose and resolve hardware, software, network, and connectivity issues, ensuring incidents are completed within agreed service levels and customer expectations. Perform preventative maintenance, system upgrades, hardware replacements, and equipment migrations to minimise downtime and improve system performance. Configure, test ...

+ Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing a key role in driving growth … Development: Drive new client acquisition through outbound prospecting, targeted campaigns, networking, and partner engagement Identify and engage key decision-makers across IT, Operations, and Service Management Build, manage, and maintain a qualified sales pipeline Own the full sales cycle from initial engagement through to close and handover Account ...

solutions that help our clients operate with confidence in complex environments. As a Software Architect, you will act as the design authority for the Service Management platform, shaping the technical direction of the solution while ensuring its security, resilience, and long-term success. Working closely with technical … based on-site in Reading, 5 days per week. Your future duties and responsibilities As the Software Architect and Design Authority for the Service Management platform, you will take ownership of the technical solution, ensuring it remains secure, scalable, and aligned to business and operational requirements. You will ...

issues Monitor project progress, risks, and deliverables, ensuring appropriate governance and documentation is maintained Drive continuous improvements across application delivery, support processes, and IT service management practices Skills & Experience Required Previous experience delivering SAP projects within a Project Lead, Technical Project Manager, or similar role Strong understanding … ABAP or experience with other programming languages would be highly advantageous Experience managing and coordinating third-party suppliers and external support partners Strong stakeholder management skills with the ability to communicate effectively with both technical and non-technical audiences Experience working with structured project delivery methodologies such as PRINCE2 ...

delivery of enterprise IT services across Infrastructure, Networks and End User Computing. This is a hands-on leadership role, responsible for ensuring high service performance, driving continual improvement and supporting the development of a multi-disciplinary engineering team. Working closely with senior technical leadership, you'll help shape service … Lead the day-to-day delivery of Engineering Services across Infrastructure, Networks and End User Devices. Ensure effective delivery of Incident, Request and Problem Management, meeting agreed SLAs and KPIs. Drive continual service improvement across people, processes and technology. Manage operational risks, governance and compliance activities. Support Agile ...

looking for a Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This is a great opportunity to join a global leader in IT Service Management and play a key role in expanding presence across the ITSM landscape. You will ...

migrated workflows and ensure functional parity with or improvement over legacy systems. TSM/TSOM/CPQT/SPMT Implementation Architect and deliver Telecoms Service Management solutions including service catalogue design, SLA management, fulfilment workflows, and customer-facing portals. Lead TSOM implementations covering discovery, service … mapping, and AIOps integrations for proactive operations. Design CPQT solutions for telecommunications product configuration, dynamic pricing rules, quote-to-order workflows, and CPQ catalogue management aligned to TM Forum standards. Drive SPMT delivery including demand management, project portfolio governance, resource capacity planning, and executive reporting dashboards. Leadership & Stakeholder ...

Date: ASAP An exciting opportunity has arisen with a growing, global organisation specialising in business innovation and business change. If you have experience in Service Management or IT Services and a passion for new business development, this could be the perfect next step in your sales career. … negotiation and business acumen Self-motivated with a track record of meeting or exceeding sales targets High energy, organised, and resilient mindset Background in Service Management or IT Services is desirable Fluent English (spoken and written) Benefits 24 days holiday per year (plus bank holidays ...

Change Manager is responsible for ensuring that all changes to the IT environment are managed in a controlled and coordinated manner, minimising risks to service availability and quality. This includes planning, assessing, authorising, scheduling, and reviewing changes while collaborating with relevant stakeholders to maintain service stability and ensure … need to hold or be eligible to obtain a high level of UK security clearance Key Responsibilities Manage the end-to-end IT change management process, ensuring that changes are properly logged, assessed, authorised, implemented, and reviewed in accordance with established governance. Evaluate the potential impact and risk ...

implementation and ongoing support. Analyse business processes and translate requirements into effective D365 solutions. Configure and administer D365 F&O, including security, workflows, feature management, Lifecycle Services (LCS), and Application Lifecycle Management (ALM). Work with development teams to determine the appropriate balance between configuration and customisation. Design … support, and troubleshoot integrations using Dual Write, Data Management Framework (DMF), OData, REST APIs, Azure Logic Apps, Service Bus, and Power Automate. Develop and govern Power Platform solutions, including Power Apps, Power Automate, Power BI, and Dataverse, ensuring compliance with enterprise governance and Data Loss Prevention (DLP) policies. ...

Responsibilities: Provide high-quality on-site IT support across four school sites, consisting of two primary schools and two secondary schools. Manage incidents and service requests from receipt through to resolution and closure. Provide server, network, desktop and cloud-based technical support. Diagnose and resolve technical issues, with … strong focus on first-time fix. Support Microsoft 365, Windows devices, networking, wireless, printing and education-specific systems. Ensure service level agreement standards are met. Provide exceptional service to staff, students and other stakeholders. Keep accurate records of all support activity and site information using IT service ...

desktop technical support, diagnosing customer issues and providing a high level of first time fix Supporting the implementation of cloud solutions Incident and problem management - taking over from 1st line engineers where escalation is required Provide exceptional service support to internal and external customers To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to change control process Knowledge/experience required: Experience in a service delivery environment Working knowledge ...

Experience working within Agile and/or traditional project delivery frameworks Excellent stakeholder engagement, communication and facilitation skills Experience working within ITIL or IT Service Management environments Strong analytical, problem-solving and process improvement capabilities Degree or equivalent experience in a relevant field BCS Business Analysis, Agile ...

Sentinel Investigate and resolve alerts, escalating where necessary Manage and maintain SOC tools, configurations, and updates Follow ITIL-based processes for incident, problem, and service management Produce regular reports and analytics on security incidents Contribute to continuous improvement of SOC processes and services What We’re Looking ...

Professional Services Operations Analyst at Proactis Are you ready to shape how operational excellence drives scalable service delivery in a global SaaS business? We're hiring a Professional Services Operations Analyst to join our newly formed PS Operations team at Proactis . This is a high-impact role where … design and optimise processes, manage documentation standards, and deliver continuous improvement initiatives that enable consistent, data-driven service delivery across our global client base. The Business Proactis is a leading Source-to-Pay software provider helping mid-market organisations streamline procurement and finance operations. With a strong footprint across ...

experience developing and managing project roadmaps, delivery plans, and workstreams. Experience producing and implementing Disaster Recovery policies, frameworks, plans, and governance processes. Excellent stakeholder management skills with the ability to engage and influence senior business and technology stakeholders. Experience working alongside Risk, Technology, Infrastructure, and Service Management … Experience working within complex environments involving multiple applications, services, suppliers, and business functions. Strong experience managing and coordinating activities across third-party vendors and service providers. Ability to challenge, coordinate and drive delivery across multiple teams while maintaining project momentum. Excellent documentation, reporting, and communication skills. Able to work ...

5+ years’ sales success within the Defence sector Strong knowledge of Public Sector/government frameworks & procurement routes (essential) Experience in Managed Services/Service Management Degree or equivalent If you are ready to lead on high-value deals and shape real growth? This is your opportunity - apply ...

Benefits Job Type: Full-time, Permanent About the Opportunity Thames 360 Limited is delighted to be partnering with a global leader in IT Service Management (ITSM), consulting, and professional training solutions to find their next high-calibre sales professional. Our client has a rich history of pioneering industry … Understand complex client challenges and position our client's bespoke IT training, frameworks, and consulting services as the definitive solution. End-to-End Sales Management: Manage the entire sales cycle from initial cold/warm outreach and discovery calls to leading high-impact presentations and closing the deal. Collaboration ...

+ Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing xkybehq a key role in driving growth ...

Date: ASAP An exciting opportunity has arisen with a growing, global organisation specialising in business innovation and business change. If you have experience in Service Management or IT Services xkybehq and a passion for new business development, this Please click on the apply button to read the full ...