51 to 75 of 94 Service Management Jobs in the Thames Valley

+ Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing a key role in driving growth … Development: Drive new client acquisition through outbound prospecting, targeted campaigns, networking, and partner engagement Identify and engage key decision-makers across IT, Operations, and Service Management Build, manage, and maintain a qualified sales pipeline Own the full sales cycle from initial engagement through to close and handover Account ...

Manager (Systems & Applications), you will: Be the digital workplace technical expert for designated products: Modern Desktop/Productivity Applications including collaboration tools, Cyber and Service Management Ensuring IPCI possess optimal capability for designated products, to meet corporate goals, via undertaking routine industry horizon scanning to maintain enhancement backlogs … cyber aware’ culture across IPCI’s workforce and external partners, leveraging IT Support Analysts in region Establishing & maintaining IPCI’s digital workplace colleague service management framework, including deployment of appropriate tooling, procedures & controls Ensuring new product capability is optimally deployed & embedded, via effective partner execution, including articulating clear ...

sales team and play a key role in generating new business opportunities. If you have experience in B2B sales, business development, IT Services or Service Management , or you're looking to take the next step in your sales career, this could be an excellent opportunity for you. … resilient mindset. Excellent spoken and written English. Experience using a CRM system; Salesforce experience would be advantageous . A background in IT Services or Service Management is desirable but not essential. What's on Offer? £26,000–£32,000 basic salary - OTE Double Uncapped earning potential 24 days ...

Multi-functional Printer Field Service Engineer About the role iNREACH Group is seeking an experienced and customer-focused Printer Field Service Engineer to join our growing technical team. The successful candidate will be responsible for the installation, maintenance, repair and support of multifunction printers (MFPs), copiers, and print … management solutions across our customer base. You will work directly with customers at their premises, ensuring devices operate reliably and to manufacturer specifications. The role requires excellent fault-finding skills, strong customer service abilities, and experience working with leading manufacturers including Ricoh, Canon and Epson. A full ...

TeamJoin a high-performing Market Area team of Packet Core Engineers, Solution Architects, and Support Solution Experts delivering advanced support services to leading communications service providers. This Solution Support Expert role has a strong Market Area Solution Architect focus and is primarily aligned to UK customers, while also providing … customers, you will own critical issues from initial engagement to resolution, isolate faults across complex multi-node environments, manage high-priority Customer Service Requests, and lead emergency response for business-critical network incidents. Depending on priorities, you may also contribute to engagements for other customers across the Customer Unit ...

Join a high-performing Market Area team of Packet Core Engineers, Solution Architects, and Support Solution Experts delivering advanced support services to leading communications service providers. This Solution Support Expert role has a strong Market Area Solution Architect focus and is primarily aligned to UK customers, while also providing … customers, you will own critical issues from initial engagement to resolution, isolate faults across complex multi-node environments, manage high-priority Customer Service Requests, and lead emergency response for business‐critical network incidents. Depending on priorities, you may also contribute to engagements for other customers across the Customer Unit ...

responsible for improving how RWS detects, responds to and learns from production incidents across Product & Technology. The role will establish a consistent incident management approach, strengthen 24/7 production response, and work closely with SRE, Platform Engineering, Product Engineering and Production Engineering teams to improve the operability … take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Product & Technology ensures ...

scientific equipment to deepen our understanding of the natural environment and inform decisions with real-world consequences.We are now investing in a new Asset Management System, creating a single, trusted source of information and transforming how our scientific assets are managed across the organisation. As such, we are looking … governance, data standards and operating model required for long-term success. Your new role You will lead the continued implementation, governance and operational management of the Science Asset Management System, acting as product owner and service lead during a critical transition into live delivery. Working across scientific ...

scientific equipment to deepen our understanding of the natural environment and inform decisions with real-world consequences.We are now investing in a new Asset Management System, creating a single, trusted source of information and transforming how our scientific assets are managed across the organisation. As such, we are looking … governance, data standards and operating model required for long-term success. Your new role You will lead the continued implementation, governance and operational management of the Science Asset Management System, acting as product owner and service lead during a critical transition into live delivery. Working across scientific ...

strong experience across legacy and modern SQL Server platforms, providing 2nd and 3rd line support, maintaining database availability, security and performance, and driving continual service improvement. Key Responsibilities Provide 2nd and 3rd line support across production, pre-production and development SQL Server environments. Administer and maintain SQL Server versions … incident resolution, troubleshooting and root cause analysis. Manage backup, restore and disaster recovery arrangements, including resilience and failover testing. Perform database performance tuning, capacity management and optimisation. Maintain database security, access controls, auditing and compliance. Develop automation and scripting solutions using PowerShell and T-SQL. Work closely with application ...

will work as a front-line technical engineer responsible for resolving software issues, monitoring performance, and performing root cause analysis. The role involves service management and minor enhancement activities as part of ongoing Application Management delivery. Working Pattern Hybrid — up to 3-4 days on site … Assisting in the deployment of software patches, upgrades, and configuration changes across Production and Non-Production environments Actively tracking application health using performance management tools, log files, and automated alerts Investigating Windows Event Viewer and application logs to identify root causes of errors Creating and updating knowledge base articles ...

will work as a front-line technical engineer responsible for resolving software issues, monitoring performance, and performing root cause analysis. The role involves service management and minor enhancement activities as part of ongoing Application Management delivery. Working Pattern Hybrid — up to 3-4 days on site … Assisting in the deployment of software patches, upgrades, and configuration changes across Production and Non-Production environments Actively tracking application health using performance management tools, log files, and automated alerts Investigating Windows Event Viewer and application logs to identify root causes of errors Creating and updating knowledge base articles ...

mapping and business process improvement. Experience working within IT project delivery environments, ideally across both Agile and traditional methodologies. Understanding of ITIL and IT Service Management principles. Excellent stakeholder management and workshop facilitation skills. The ability to translate business needs into clear requirements for technical teams. Strong ...

controlled environments. Experience in deploymentvalidation, end-user support, incident tracking, documentation, and operationalreporting. Certifications Microsoft EndpointConfiguration Manager, Microsoft Intune, Windows deployment, or equivalentendpoint management certification preferred. ITIL Foundation or equivalentIT service management certification preferred. Security clearance eligibilitymay be required. The engagement requires at least one SC-cleared ...

confident being the first point of contact when issues arise, bringing calm, clarity, and timely resolutions to keep people and systems operating smoothly? ICT Service Desk Technician Location: Brigade Headquarters, Stocklake, Aylesbury, Bucks, HP20 1BD Salary: £31,164 Per Annum Contract: 6 Months Fixed-Term Contract Hours: Full-Time … Package: Local Government Pension Scheme | Good Annual Leave Entitlement | Employee Benefits | Employee Assistance Programme | Occupational Health | Onsite Gym Facilities About Us Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 Firefighters operate from 17 Fire Stations from the outskirts ...

confident being the first point of contact when issues arise, bringing calm, clarity, and timely resolutions to keep people and systems operating smoothly? ICT Service Desk Technician Job reference: VAC000458 Location: Brigade Headquarters, Stocklake , Aylesbury, Bucks, HP20 1BD Salary: £31,164 Per Annum Contract: 6 Months Fixed-Term Contract … Package: Local Government Pension Scheme | Good Annual Leave Entitlement | Employee Benefits | Employee Assistance Programme | Occupational Health | Onsite Gym Facilities About Us Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 Firefighters operate from 17 Fire Stations from the outskirts ...

years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.Job RoleIT Field Service Support Engineer – UK SouthDepartmentITLine ManagerDesktop Support Manager/Head of Global IT SupportCompanyHowden Group ServicesLocationSoutheast – SouthwestRole DefinitionIT Field Service Support Engineer required … Group and HUK&I locations in the South of EnglandDeliver onsite support for hardware, software, printers and mobile devicesAd hoc executive support to senior management and VVIP’sCollect, deliver, and deploy IT hardware across Group & HUK&I offices across the SouthManaging tickets via service management tool ServiceNow ...

client.You will work as a front-line technical engineer responsible for resolving software issues, monitoring performance, and performing root cause analysis. The role involves service management and minor enhancement activities as part of ongoing Application Management delivery.Working PatternHybrid — up to 3-4 days on site per weekRotating … according to SLAAssisting in the deployment of software patches, upgrades, and configuration changes across Production and Non-Production environmentsActively tracking application health using performance management tools, log files, and automated alertsInvestigating Windows Event Viewer and application logs to identify root causes of errorsCreating and updating knowledge base articles ...

delivery partners, you will align recurring updates with project-delivered changes and make release readiness visible. The separate delivery team retains IBM programme management; authorised business and service owners retain acceptance and risk decisions. You will plan readiness around Oracle’s scheduled SaaS updates and coordinate discretionary feature … mitigations. Prepare release-readiness evidence covering test outcomes, outstanding defects, residual risks, business acceptance and operational readiness. Route decisions to authorised owners; obtain receiving service-owner acceptance separately from business UAT sign-off. Coordinate approved production rollout, release communications, support handover and post-release validation with technical and service ...

candidates must be comfortable working across both modern and legacy packaging technologies. You will work closely with application owners, desktop engineering, infrastructure, security and service management teams, and deal directly with customer stakeholders. You must be able to take ownership of packaging requests, manage priorities and explain risks … options and progress clearly. ESSENTIAL EXPERIENCE AND CAPABILITIES Proven enterprise application packaging experience, ideally gained within a desktop transformation or large managed-service environment. Strong packaging experience for Windows 10 and Windows 11, including complex applications with dependencies, drivers, licensing or custom configuration. Expert knowledge of Windows Installer ...

About the Role Working within the Service Desk, the role focuses on keeping day-to-day ICT services running smoothly, by acting as the go-to point for technical support. It involves handling a mix of user issues, system changes, and equipment setup, while making sure problems are resolved … quickly and users stay informed. Key Duties Handle incoming ICT issues and service requests, taking ownership from first contact through to resolution Troubleshoot a wide range of hardware, software, and network issues in a practical, user‐focused way Set up and maintain devices, including laptops, desktops, and core software ...

candidates must be comfortable working across both modern and legacy packaging technologies. You will work closely with application owners, desktop engineering, infrastructure, security and service management teams, and deal directly with customer stakeholders. You must be able to take ownership of packaging requests, manage priorities and explain risks … builds. Provide third-line support for packaging and deployment issues, diagnosing failures using installer logs and troubleshooting tools. Work within Change, Release and Configuration Management processes, maintaining accurate records, package documentation and working instructions. Produce deployment and application estate reporting to support decision-making and lifecycle planning. Contribute ...

annum (Dependent on experience) + Benefits Role Overview We are looking for an experienced Halo ITSM Consultant to join a global leader in IT Service Management. In this client-facing role, you will take ownership of the full consultancy lifecycle—from discovery and solution design through configuration, testing, deployment … continual service improvement. You will translate complex business requirements into scalable, efficient HaloITSM solutions that elevate operational performance, user experience, and reporting capabilities. Key Responsibilities Consultancy & Solution Design: Lead client discovery workshops, advise on ITSM best practices and automation opportunities, and produce clear technical documentation and solution designs. Configuration ...

highly motivated infrastructure and security professional with experience operating within a multi-site environment. You'll have a strong technical background, excellent stakeholder management skills and a proactive approach to delivering secure, reliable and scalable technology solutions. Key Responsibilities Develop and deliver the UK infrastructure and cyber security strategy. … Ensure high availability, resilience and performance across infrastructure platforms. Lead cyber security governance, risk management and incident response activities. Manage cloud services, networks, servers, storage and end-user computing environments. Drive infrastructure standardisation and technology lifecycle management. Own business continuity and disaster recovery capabilities. Manage infrastructure suppliers, service ...

disaster recovery, backup, and resilience capabilities, ensuring recovery objectives are achieved and regularly tested. Managing incident response, root cause analysis, capacity planning, and infrastructure service improvements. Driving infrastructure strategy, technology adoption, operational efficiency, and compliance with governance and cybersecurity standards. Leading, mentoring, and developing a team of infrastructure professionals … third-party providers. Technical Expertise VMware and virtualisation technologies. Server infrastructure and performance monitoring technologies. Cloud infrastructure and Microsoft technology stack. ITIL framework and service management best practices. Backup, disaster recovery, resilience, and infrastructure monitoring solutions. Desirable Experience Automation and orchestration tools such as Ansible and Terraform. Container ...