101 to 125 of 1,087 ServiceNow Jobs in the UK

resolutions following the LCH Change Management procedureReport status to relevant business and IT teamsRecord progress of incident resolution in ServiceNowFollow detailed incident management proceduresMonitor ServiceNow for Incidents and ProblemsBug fixes and improvements to LCH productsAnalyze and update system monitoring tools for current health and potential future points of failureIdentify longer ...

Data & Analytics services, AI/ML Technologies and Professional services in the UK and EU market. Job Description Experience: 10+ Years Role Summary The ServiceNow Technical Architect is a key leadership role responsible for designing and guiding the implementation of scalable, secure, and high-performing ServiceNow solutions. This position involves … stakeholders to translate complex requirements into architectural blueprints that drive efficiency, innovation, and platform excellence. Key Responsibilities Lead the design and architecture of complex ServiceNow solutions, ensuring alignment with enterprise architecture standards, best practices, and strategic objectives. Develop both high-level and low-level technical designs, providing architectural guidance throughout ...

ServiceNow Technical Architect Location: London Career Level: 8-6 Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point … job. This role exerts a company-wide cross-functional influence and helps provide strategic leadership or vision to the whole organisation. As ServiceNow Technical Architect you will hold Technical responsibility for applications across the delivery of Professional Services ServiceNow engagements. This includes control of technical scope, adherence to scope ...

Digital workflows team within the Infrastructure Platforms office you will be responsible for the provision of day to day production support for the ServiceNow platform. ServiceNow is an enterprise wide platform used by all Lines of Business, providing digital workflows to enable key operational processes and capabilities. As part … platform are met and show continuous improvement. Job responsibilities Support and aid in the day to day management of our Production instance of ServiceNow Install/upgrade/manage APIs for the various systems that interact with ServiceNow Improving performance and configuration by utilizing ServiceNow best practicesand work closely with ...

Microsoft 365 services. Working knowledge of Active Directory, Azure AD/Entra ID, and identity management. Experience using ITIL-based service management tools (e.g. ServiceNow, Jira). Strong troubleshooting skills with a customer-focused, face-to-face support approach. Ability to manage and prioritise incidents in line with SLAs. Desirable ...

service management roles, with at least 3 years in a leadership capacity. Hands-on experience with ITIL frameworks and service management tools (e.g., ServiceNow, Jira Service Management). Technical Proficiency: Solid understanding of IT infrastructure, application support, and service desk operations. Familiarity with incident, problem, and change management processes. Soft ...

Microsoft BitLocker or other enterprise tools.* Enterprise Endpoint Security Solutions: Microsoft Defender EDR, McAfee, etc.* Microsoft Office 365 and Entra AD.* IT Asset Management: ServiceNow, Flexera, etc.* Microsoft PowerPoint, Project & Visio.* Enterprise-level knowledge of Microsoft operating systems, specifically Windows 11.* Knowledge of desktop virtualization and thin client technologies, including ...

hold UK Government Security Clearance 2+ years’ experience in IT Asset Management or a related role Experience with ITSM/asset management tools (e.g. ServiceNow, ManageEngine, Remedy) Excellent working knowledge of SACM structure and its purpose, including how SACM underpins governance, control, and service stability. Good understanding of IT asset ...

Microsoft Dynamics 365, Salesforce, Oracle, SAP or similar business applications. Knowledge of IT Service Management (ITSM) principles and experience working with platforms such as ServiceNow, Freshservice or equivalent service management tools. Familiarity with Microsoft technologies, particularly the Power Platform (Power Apps, Power Automate, Power BI, Power Pages and Copilot Studio ...

modeling concepts and warehouse performance tuning. Support & Incident Management – Strong troubleshooting and analytical skills for root cause analysis; exposure to ITSM tools such as ServiceNow and Jira. Preferred Qualifications Microsoft Certifications (e.g., DP‐900, AZ‐900, DP‐203). Familiarity with AKS, Docker, or containerized ML environments. Understanding of data ...

leadership roles Strong technical knowledge across enterprise ecosystems such as ERP, PLM, BI, SaaS platforms, integration technologies, Atlassian tools, Microsoft 365, SharePoint, or ServiceNow Demonstrated ability to lead teams and influence across matrixed organisations to deliver outcomes Strong stakeholder engagement, vendor management, and project delivery capability Excellent communication, organisational ...

escalations and ensuring successful outcomes Understanding of IT service management principles and operational processes Experience working with Agile methodologies and tools such as Jira, ServiceNow, Azure DevOps, or similar would be beneficial The Offer You’ll receive a competitive salary and benefits package, hybrid working (typically 3 days ...

Technical Skills Conditional Access Endpoint Security Policies Windows Update for Business Configuration Profiles Application Packaging and Deployment PowerShell Automation Zero Trust Architecture Windows 365 ServiceNow Integration Workspace ONE or MobileIron migration experience Enterprise Architecture methodologies Strategic thinker with the ability to translate business objectives into technology outcomes. Influential leader capable ...

Ivanti AppSense VMware vSphere and VMware Cloud technologies Microsoft Hyper-V SimpliVity (desirable) PowerShell scripting and automation Disaster Recovery and Business Continuity solutions ServiceNow and ITIL-based service management. Experience & Attributes Excellent problem-solving and troubleshooting skills. Strong customer-facing communication and stakeholder management experience. Experience working with multiple suppliers ...

Operations Centre), vulnerability and penetration testing, Cyber Essentials Plus and ISO 27001 A working understanding of MSP tools such as IT Glue, Datto and ServiceNow Strong proficiency in AI and automation Experience contributing to technical solutions for SME to Enterprise businesses A working knowledge of ITIL (Information Technology Infrastructure Library ...

solutions. Scripting or automation skills using Python, Bash, PowerShell or Ansible. Exposure to Azure, AWS, VMware or other virtualised and cloud environments. Familiarity with ServiceNow ITSM and security tooling change and incident management processes. Experience supporting internal and external audits and managing relationships with risk, compliance and assurance teams. Relevant ...

requirements and priorities. Able to resolve issues or come up with a workaround while under pressure. Desirable Technologies Experience using ITSM tools such as ServiceNow Microsoft Autopilot Microsoft Defender JAMF Apple Mac OSX Apple iOS Microsoft Teams Rooms Networking technologies such as TCP/IP, VLANs. Interview process 1 Stage ...

governance packs.Strong stakeholder management skills, including client-facing experience.Experience with programme planning and/or PPM tools such as MS Project, Primavera, Jira, ServiceNow, Planview or equivalent.A good understanding of programme and project methodologies such as PRINCE2, MSP, Agile or PMI/PMP.Strong analytical and communication skills, with the ability ...

leads and managers on service performance, engineer accountability, ticket ownership, service risks and corrective actions.Experience using ITSM platforms such as ManageEngine ServiceDesk Plus, Autotask, ServiceNow, Halo or similar tools.Ability to remain calm under pressure, manage competing priorities and coordinate actions across multiple teams and clients, ensuring agreed improvements are delivered ...

e.g., Azure Fundamentals/Administrator), ITIL foundation, or vendor-specific CRM/ERP certifications are desirable.The following technical skills would be beneficial:Understanding of ServiceNow or related ITSM toolWindows-based Applications experienceAdvanced SQL skills in SQL Server and knowledge of SSRSActive DirectoryUnderstanding of operating systems, cloud platforms and basic programming ...

managers on service performance, engineer accountability, ticket ownership, service risks and corrective actions. Experience using ITSM platforms such as ManageEngine ServiceDesk Plus, Autotask, ServiceNow, Halo or similar tools. Ability to remain calm under pressure, manage competing priorities and coordinate actions across multiple teams and clients, ensuring agreed improvements are delivered ...

Microsoft BitLocker or other enterprise tools. Enterprise Endpoint Security Solutions: Microsoft Defender EDR, McAfee, etc. Microsoft Office 365 and Entra AD. IT Asset Management: ServiceNow, Flexera, etc. Microsoft PowerPoint, Project & Visio. Enterprise-level knowledge of Microsoft operating systems, specifically Windows 11. Knowledge of desktop virtualization and thin client technologies, including ...

Entra ID in hybrid environmentsExperience producing automated reports for audit and complianceStrong analytical, problem‐solving, and communication skillsDesirable Skills and ExperienceExperience working with ServiceNow and/or Jira for workflow automation or integrationsExposure to broader information security or identity security domainsFamiliarity with DevOps or CI/CD environments, including identity ...

hybrid environments Experience producing automated reports for audit and compliance Strong analytical, problem-solving, and communication skills Desirable Skills and Experience Experience working with ServiceNow and/or Jira for workflow automation or integrations Exposure to broader information security or identity security domains Familiarity with DevOps or CI/ ...

authentication protocols and technologies (SSO, MFA, Entra, Azure AD, LDAP, SAML, OAuth). Experience integrating IGA platforms with HR systems (e.g., Workday, SAP), ServiceNow, and other enterprise applications. Proficiency in scripting (PowerShell, JavaScript, BeanShell) and API integration (REST, SCIM, JDBC). Excellent communication and stakeholder management skills, with the ability ...