26 to 46 of 46 ServiceNow Jobs in the West Midlands

ServiceNow System Administrator

Location
Metropolitan Borough of Solihull, England, United Kingdom
Description Summary and purpose of the job: Wavenet are looking for a proactive and detail-oriented ServiceNowSystem Administrator to manage and maintain our ServiceNow platform. As a key member of the ServiceNow team, you'll ensure the stability, usability, and ongoing enhancement of the platform to support business operations … working in a hands-on capacity across platform configuration, maintenance, user support, and continuous improvement initiatives. You'll work closely with the Platform Owner, ServiceNow Developers, process owners, and stakeholders to deliver a secure, efficient, and user-friendly ServiceNow experience. Key Responsibilities include: Administer and maintain the ServiceNow platform, including ...

SC Cleared ServiceNow Technical Lead - Warwick

Location
Warwick, England, United Kingdom
WhereWarwickWhatI.T. & CommunicationsTypeContractSalary545 DailySC Cleared ServiceNow Technical Lead - SAM Pro/HRSD/Oracle - WarwickLocation: Working in site in Warwick twice a week Rate: £545 per day - Inside IR35Duration: 12 months, with a strong likelihood of extensionSecurity Clearance: Active SC Clearance mandatoryContract Type: ContractThe OpportunityWe are currently seeking an experienced … Cleared ServiceNow Technical Lead to join a major enterprise programme, taking ownership of ServiceNow platform operations, technical governance and production stability.*Candidates applying must have Active SC Clearance*This is a senior, hands-on technical leadership position, with a particular focus on ServiceNow Software Asset Management Professional (SAM Pro). ...

Lead Network Architect with IaC - Birmingham, UK

Hiring Organisation
Randstad Digital
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Temporary Contract, Hybrid
Salary
£600 - £747 per day
treating Git as the ultimate source of truth with strict pipeline gates and automated rollbacks. Integrate automation seamlessly across enterprise platforms including NDFC, NetBox, ServiceNow, and Red Hat Ansible Automation Platform. Must-Have Skills Networking: Deep expertise in Cisco NX-OS, VXLAN BGP-EVPN, vPC, and Cisco NDFC. Infrastructure ...

AWS IaaS Sys Admin

Location
Birmingham, England, United Kingdom
toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost … scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. #J-18808-Ljbffr ...

Technical Lead

Hiring Organisation
Hackajob Ltd
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent Contract, On-site
market clients across both public and private sectors. The Technical Operations team is integral to our ITIL aligned service model, which leverages ServiceNow automation and agentic AI. We deliver a centralised, knowledge-driven shared service—engineered for speed, consistency, and technical excellence through systemised quality control and accessible, authoritative knowledge. … group of customers, building trust and maintaining deep familiarity with their estates, including critical infrastructure, key business services, and their interdependencies. Support ServiceNow CMDB data quality by advising on configuration item grouping, in alignment with the CSDM. Ensure estates are accurately mapped to support lifecycle awareness, operational planning, and service ...

Manager, Technical Delivery, ServiceNow IRM, Sec Ops

Location
Birmingham, England, United Kingdom
mattersmost . Connect to your opportunity The Technical Delivery Manager is accountable for end-to-end technical delivery and ongoing service health of assigned ServiceNow IRM and SecOps products. The role translates business, risk, compliance, privacy, resilience and security priorities into executable plans and connects product, architecture, engineering, QA, release … risk. Coordinate distributed teams and vendors, including deliverables, resource plans, forecasts, budgets and acceptance. People Leadership and Knowledge Management Mentor team members in ServiceNow, IRM/SecOps processes, technical delivery, communication and client service. Delegate work with clear outcomes and follow through to completion or resolution. Maintain reusable standards, playbooks ...

Client Service Delivery, Sr Manager

Location
Birmingham, England, United Kingdom
such as improved reliability and reduced Mean TimeToRecover (MTTR). Communicate the impact of AI-driven service management anddemonstratethe value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement Analyseservice metrics and trends toidentifyopportunities for continuous improvement. Embed incident learnings into automation workflows and prevention … Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team Collaboration Work closely with cross-functional ...

Platform Technical Lead, Enterprise Network Services

Location
Warwick, England, United Kingdom
Oversee data, automation, and AI architecture, including systems integration, network orchestration, governance, and automated change controls. Design and implement integrations using APIs, scripting, webhooks, ServiceNow, automation platforms, and AI‐enabled workflows. Establish modern engineering practices, including CI/CD, Infrastructure as Code, automated testing, and software‐defined network management. Mentor … across the network estate, e.g. Cisco Catalyst Center, Meraki Dashboard, Catalyst SD‐WAN Manager, Cisco ISE, Infoblox, F5, NetBrain and ThousandEyes. Systems integration with ServiceNow (ITSM, ITOM, Telecom Network Inventory, CMDB and scripted REST APIs) and CSDM‐aligned CMDB data, using REST APIs, webhooks and event‐driven workflows, bots ...

ServiceNow Service Mapping SME

Location
West Midlands, England, United Kingdom
Spec We are looking for a ServiceNow Service Mapping specialist to support the mapping of application services within ServiceNow ITOM. The resource will work with Application Owners, Architects and Infrastructure teams to analyse application dependencies and create accurate end-to-end service maps aligned to the ServiceNow CSDM model. … service dependencies and map accuracy. Support testing and remediation of Service Mapping issues. Ensure service maps meet agreed acceptance criteria and provide visibility through ServiceNow Dependency Maps and Unified Maps. Required Experience Strong ServiceNow ITOM and Service Mapping experience. Experience with ServiceNow Discovery, CMDB and CSDM. Knowledge of application dependency ...

Application Support Lead Analyst

Hiring Organisation
Jones Lang LaSalle Limited
Location
Birmingham, United Kingdom
Employment Type
Permanent Contract
Support the continuous improvement and optimisation of the software portfolio. • Technical Application Testing : Supporting planning and execution of technical application testing. • Ticketing Systems : Currently ServiceNow, own SLA performance, monitor the ticket queue and distribute workload across the team, and effectively manage and triage business requests in a timely manner, reporting … interpersonal abilities. Attention to detail/excellent written skills. Prioritisation and coordination of a variety of work packages SQL writing skills Working knowledge of ServiceNow, with exposure to one or more CAFM platforms (e.g., Corrigo, MRI Concept/Evolution, Evolution MX, Mobiess) advantageous. People management experience. Competencies Leadership, coaching ...

2nd Line Network Engineer (24/7 Shift)

Hiring Organisation
ECS Resource Group Ltd
Location
Solihull, West Midlands, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£32000 - £38400/annum + 20% Shift Allowance (£38,400 OTE)
2nd Line Network Engineer (24/7 Shift) Solihull, West Midlands £32,000 + 20% Shift Allowance (£38,400 OTE) Permanent | 4 on/4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am ...

SC-Cleared ServiceNow Technical Lead - SAM Pro Expert

Location
Warwick, England, United Kingdom
News in Warwick seeks an experienced SC Cleared ServiceNow Technical Lead for SAM Pro/HRSD/ITSM/Oracle. You will own platform operations, governance and production stability, with a focus on licensing compliance and enterprise incident management. The role requires hands-on leadership, experience with ...

Senior ServiceNow Admin & Developer

Location
Birmingham, England, United Kingdom
OneAdvanced is seeking a ServiceNow Administrator and Developer to join our Birmingham team. You will manage daily administration, develop ITSM/CSM/ITOM solutions, and implement platform enhancements and integrations with ERP systems. You will collaborate with the IT Service Desk and cross-functional teams, delivering technical solutions ...

Desktop Support Engineer with Server Exposure – Worcester, UK (Backfill / On-Demand Service).

Location
Worcester, England, United Kingdom
user support Windows desktops, laptops, printers, and peripherals Hardware troubleshooting, replacements, and installations Onsite coordination with NOC and vendors Incident and request handling using ServiceNow Follow ITIL and change management processes Additional Responsibilities (Server/Infrastructure Support): Windows Server operational support Veeam Backup monitoring and basic restore support HP Storage … updates, and backup tape rotation Coordinate with OEM vendors and follow the escalation matrix Mandatory Skills (Screening Checklist): Windows Server basics Hyper-V exposure ServiceNow/ITIL awareness Willingness for full onsite, hands-on support Good to Have: HP Storage/SAN exposure SQL Server basics Data center ...

Application Support Lead Analyst

Location
Birmingham, England, United Kingdom
Support the continuous improvement and optimisation of the software portfolio.· Technical Application Testing: Supporting planning and execution of technical application testing.· Ticketing Systems: Currently ServiceNow, own SLA performance, monitor the ticket queue and distribute workload across the team, and effectively manage and triage business requests in a timely manner, reporting … principles.Excellent communication and interpersonal abilities.Attention to detail/excellent written skills.Prioritisation and coordination of a variety of work packagesSQL writing skills Working knowledge of ServiceNow, with exposure to one or more CAFM platforms (e.g., Corrigo, MRI Concept/Evolution, Evolution MX, Mobiess) advantageous.People management experience.CompetenciesLeadership, coaching and constructive feedback delivery.Strong ...

ServiceNow System Administrator - Platform & Integrations Expert

Location
Metropolitan Borough of Solihull, England, United Kingdom
Wavenet is seeking a proactive ServiceNow System Administrator to manage and enhance our ServiceNow platform. You’ll ensure stability, usability, and ongoing improvements across ITSM, CSM, and related modules, collaborating with the Platform Owner, developers, and stakeholders. This hands-on role covers configuration, maintenance, user support, reporting, and API integrations ...

IT Deployment Engineer - x3 positions (PC Refresh Project)

Location
Wolverhampton, England, United Kingdom
IT Deployment Engineer - x3 positions (PC Refresh Project) Wolverhampton 6 months initially £20-£24 per hour inside IR35/Umbrella Our client is seeking experienced IT Deployment Engineers to join a large-scale PC Refresh ...

ServiceNow ITOM Service Mapping Specialist

Location
West Midlands, England, United Kingdom
Recruitment is seeking a ServiceNow Service Mapping specialist to support mapping of application services within ServiceNow ITOM. You'll work with Application Owners, Architects and Infrastructure teams to analyse dependencies and create end-to-end service maps aligned to the CSDM model. You will design and build Service Maps, configure ...

Support Engineer - Birmingham

Location
Birmingham, England, United Kingdom
Overview Would you like to help enrich the lives of learners around the world? At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting ...

Cloud DevOps Engineer – AWS/Azure IaaS & Automation

Location
Birmingham, England, United Kingdom
Accenture PLC in Birmingham is seeking an experienced Cloud DevOps Engineer to lead automation, IaC, and scalable cloud deployments across Azure and AWS. You will collaborate with development teams, oversee the toolchain, and drive DevOps ...

Senior ServiceNow Delivery Lead - IRM & SecOps

Location
Birmingham, England, United Kingdom
Deloitte UK is seeking a Technical Delivery Manager to lead end-to-end delivery for ServiceNow IRM and SecOps. You will coordinate across architecture, engineering, QA, release and operations, ensuring delivery excellence in a diverse, global firm. You will base in Deloitte's UK offices with a UK-wide hybrid ...