Software Engineering Manager (Customer Digital Experience)
- Hiring Organisation
- Jobleads-UK
- Location
- Birmingham, England, United Kingdom
services seamlessly.You will help define and deliver a transformation roadmap that creates market-leading digital experiences, leveraging technologies such as React, Flutter, AWS and ServiceNow to deliver outcomes that delight our customers.Working closely with business and technology stakeholders, you will lead engineering teams responsible for building secure, scalable and intuitive … customer needs.* Supporting BT's digital-first and zero-touch customer journey transformation initiatives.* Enhancing customer experiences through the integration of platforms such as ServiceNow, Sprinklr and Genesys.* Delivering outcomes across digital channels including web, mobile applications and chatbot platforms.* Championing AI-driven capabilities including automation, personalisation and customer self ...