Position Title: ServiceNow Architect Location: Huntsville, AL candidates only please Dependent upon qualifications Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates … improving documentation, and collaborating closely with the engineering manager and other stakeholders to ensure seamless service delivery. Job Summary We are seeking an experienced ServiceNow Architect to join our team and drive the design, implementation, and optimization of our ServiceNow platform. You will play a lead role in the delivery … of ServiceNow implementation projects and drive strategic transformation of ITIL solution deployment. As the ServiceNow Architect, you'll be responsible for translating business requirements into technical solutions, establishing best practices, and ensuring the platform delivers maximum value to our organization and clients. Key Responsibilities Design and implement scalable, secure ServiceNowMore ❯
Senior ServiceNow Developer (Service Operations Tooling) Location: Leeds, UK (2 Day Travel to Office - MANDATORY) - Prefer Candidates based near Leeds Area. Permanent Opportunity SC Eligible or Active SC Candidates May Apply We will give NO SPONSORSHIP for the role Position Overview We are seeking a highly skilled & experienced developer with … a proven track record for developing and implementing innovative solutions. This role will be joining the already established ServiceNow Mastek UK managed service, which has recently been recognised as a ServiceNow trusted partner. In this role, you will be reporting into the Mastek ServiceNow Product Owner. You will be responsible … for designing, developing & implementing innovation solutions on (but not limited to) the ServiceNow platform, that align with our customers business strategies (both current and potential customer base). You will collaborate with cross-functional teams to drive process improvements, enhance system efficiency & deliver high-quality service management solutions. With a More ❯
Role Title: ServiceNow Developer Role Location: Leeds, UK Role Type: Permanent (Hybrid) Job Description:- Key Responsibilities: Platform Development & Configuration: - Design, develop & implement ServiceNow solutions, including custom applications, integrations & flows. - Configure, support & maintain core applications such as; ITSM, ITOM, PA, CSM, SPM, CSDM, CMDB, Employee Centre & Integration Hub. Technical Leadership & Collaboration … Serve as a technical lead providing guidance & best practices. - Collaborate with stakeholders to gather & analyze requirements, translating & documenting these into effective ServiceNow solutions. - Work with cross-functional teams to ensure seamless integration & delivery of end-to-end solutions. Innovation & Continuous Improvement: - Stay current with ServiceNow best practices & industry trends to … promote innovation. - Develop proof of concepts (POCs) for new ServiceNow features & capabilities. - Lead cross team initiatives to drive innovation ideas & see these through to fruition (with the prospect to re-purpose these capabilities across other customers). System Administration & Support: - Perform regular system & application maintenance, ensuring optimal performance & stability. - Troubleshoot More ❯
eCommerce platforms, cloud technology, Retail systems, ERP systems, monitoring tools, etc.). Proven experience in implementing and automating release processes via ITSM toolsets (e.g., ServiceNow, BMC Remedy, Jira Service Management). Desired Qualifications: Degree in Information Technology or a related field. ITIL Foundation or ITIL Intermediate certification, with a strong More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Mott MacDonald
and operating enterprise infrastructure environments, with Microsoft Technology stack preferred. Knowledge of ITIL Service Management best practices, ITIL V3/V4. Experience of using ServiceNow or similar ITSM tools. Experience working within an enterprise environment focused on Azure specific solutions, automation and infrastructure deployments. Excellent working knowledge of networking concepts More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Cognizant
supporting remote working (Azure Virtual desktop & Global Protect) Experience with supporting Outlook extensively and other Microsoft apps such as Microsoft Teams Experience with using ServiceNow Customer service/IT Service Desk experience. Excellent communication skills; Ability to maintain composure in a pressurised, fast-paced environment; Ability to understand business needs More ❯
IIS, and Active Directory Solid understanding of T-SQL or PL/SQL Familiarity with scripting (.NET, PowerShell) Proficient in using ITSM tools (e.g., ServiceNow, SCSM) Excellent communication and analytical problem-solving skills Top 5 Optional Skills Azure (AD, IaaS, PaaS) Microsoft Dynamics (2012AX or D365) Office365 administration Experience with More ❯
MS-700, Microsoft MS-721, AudioCodes SBC (Essentials & Configuration) An understanding of Service Desk operations, a qualification within the ITIL framework and experience using ServiceNow or another ITSM tool would be useful. Our values We understand that you might not have all of the qualifications and experiences that we think More ❯
Remote with frequent travel to Manchester Office, Manchester, North West Hybrid / WFH Options
Golden Lane Housing
stakeholder management skills, with the ability to interact with both technical and non-technical stakeholders. Familiarity with IT service management (ITSM) tools such as ServiceNow, Jira, or equivalent platforms. Experience: Proven experience as a Project Manager and/or Application Management, with a focus on managing complex systems such as More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Anson McCade
with agile and waterfall delivery methodologies. • An analytical mindset, capable of distilling complex information into clear recommendations. • Experience with additional HCM platforms (e.g. Workday, ServiceNow) is desirable. • Eligibility for Security Check (SC) clearance and full UK work rights. The Package: • Private medical insurance • Generous annual leave, plus option to purchase More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Sportserve
experience supporting Windows, macOS, and Linux environments. Proficiency in networking basics (TCP/IP, VPN, DNS, DHCP, firewalls). Familiarity with enterprise ticketing systems (ServiceNow, Jira, or similar). Knowledge of PowerShell, scripting, and automation is a plus. Proven ability to lead and mentor technical teams. Strong problem-solving skills More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Context
end-user support to VIPs and users via telephone, remote support, email, and face-to-face * Prioritise and manage workflow through the ITSM system (ServiceNow) * Conduct on-site technical investigations and escalate issues to ensure timely resolution * Collaborate with IT team members and support 1st and 2nd line IT teams More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Eutopia Solutions Ltd
especially with O365 (MS Word, Excel and PowerPoint) Experience with Windows 10 Experience with logging and tracking support issues in Service Management Toolsets (preferably ServiceNow) You will be skilled in providing remote access support, this includes providing support for wireless connectivity, VP, and VDI Services Experience of having worked in More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Fruition Group
Server, macOS, and Linux environments Knowledge of networking fundamentals - TCP/IP, DNS, DHCP, VPN, and firewalls Familiarity with enterprise ITSM platforms such as ServiceNow, Jira, or similar Scripting knowledge (PowerShell or similar) and automation experience highly desirable Excellent stakeholder communication and problem-solving skills A collaborative mindset and ability More ❯
working in a Problem Management role within an ITIL-based Service Management environment. Knowledge of ITIL4 practices ITIL4 Foundation certification is desirable. Familiarity with ServiceNow Problem Management and other ITSM platforms. Strong analytical skills with the ability to interpret data, identify patterns, and produce actionable insights. Ability to collaborate effectively More ❯
a focus on providing high-quality service. Desirable Exposure to ITIL processes (incident, problem, change management). Experience working with ticketing systems such as ServiceNow, Zendesk, or similar. Familiarity with ERP and finance systems. Understanding of APIs or integrations between systems. Business Competencies: Strong troubleshooting and problem-solving skills. Excellent More ❯
and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Eutopia Solutions
support function Excellent troubleshooting skills, especially with MS Word, Excel and PowerPoint Experience with logging and tracking support issues in Service Management Toolsets (preferably ServiceNow) You will have experience in providing remote access support, this includes providing support for wireless connectivity, VP, and VDI Services Ideally you will have experience More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Capgemini
back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service). Your role As an integral part of our ServiceNow and Remedy team, you'll have fantastic opportunities to develop both yourself and our collective. As part of the team, you'll be empowered to More ❯
stakeholders/suppliers, ensuring timely and effective resolution of issues and queries. Ticketing System Management : Efficiently manage and utilise ticketing systems like Remedy and ServiceNow to track, manage, and resolve support tickets. Technical Troubleshooting : Leverage advanced IT knowledge, particularly with incident/ticketing systems, to troubleshoot and resolve technical issues More ❯
and communicating process improvements while effectively resolving conflicts and managing challenging conversations. Capable of preparing clear, concise performance reports and leveraging tools such as ServiceNow/Helix, Jira, and Power BI to drive insights. Excels in fast-paced environments by quickly analysing complex issues and implementing effective solutions. Everyone's More ❯
not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners. Working Knowledge of IT Service Management (ITSM) software, (ServiceNow),Microsoft Exchange environment and experience handling LTSC Channels and KIOSK is highly desirable. Your security clearance To be successfully appointed to this role, it is More ❯
IAM: Have experience with HR processes (JML) and systems and authoritative source integration based on WorkDay, SuccessFactors, Beeline, and application integration such as AD, ServiceNow, SAP, etc. Have experience with Java, BeanShell/JavaScript, JSP/Servlets. Have experience with web technologies: XML, SPML/SOAP, Web Services and App More ❯
user account management. Experience providing onsite IT support in a fast-paced environment. Knowledge of remote access tools and troubleshooting connectivity issues. Experience using ServiceNow or similar ITSM ticketing systems. Experience working in a healthcare environment is advantageous. Details: Role: 1st Line Support Engineer Location: Onsite in Runcorn, UK Contract More ❯
Portsmouth, yorkshire and the humber, United Kingdom
Computappoint
improvement initiatives Requirements: Previous 1st Line IT support experience Strong customer service skills, ideally in a Contact Centre environment Experience using ticketing systems (preferably ServiceNow) and communication tools like Jabber, Webex, Microsoft Teams Familiarity with Outlook, Citrix, VPN, Virtual Desktop, and end-user troubleshooting Strong problem-solving skills and ability More ❯