virtualization technologies (e.g., VMware, Hyper-V) and cloud computing fundamentals. Excellent communication skills, with proven success in supporting C-level and high-sensitivity users. Proficient in ITSM platforms (e.g., ServiceNow, HaloPSA, ConnectWise) and RMM/monitoring tools. Ability to work independently and own outcomes from troubleshooting to resolution. Industry certifications such as Microsoft 365 Certified: Enterprise Administrator Expert, CompTIA Security+ More ❯
automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
First Central Services
automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You’ll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You’ll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You’ll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI More ❯
of technology. You will be involved in all technical aspects of the implementation of Service Management, Service Integration, and Management solutions for our existing and prospective clients using the ServiceNow Platform. Your role requires that you have a thorough knowledge of the ServiceNow Platform, and the technologies used within it to achieve your development deliverables in line with business requirements. … immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Core involvement in the technical implementation of ServiceNow using Service Management practices based on Capgemini and Industry standards. Co-Design and develop new ServiceNow Applications, solutions, and Services as required. Take ownership of defined complex business requirements and … work on them to completion with the support of the ServiceNow Business Analyst. Assist the ServiceNow Business Analyst in estimating the release level of effort. Leverage your extensive technical knowledge to ensure optimization, and compliance when IT Organizations use the ServiceNow Platform. You can bring your whole self to work. At Capgemini, striving for equity, diversity, and inclusion is part More ❯
Hyper V, SQL basics Excellent problem-solving and customer service Ability to work as part of a team Desirable: Certifications (e.g., A+, Microsoft, ITIL) Familiarity with ITSM tools (e.g., ServiceNow, Jira) Knowledge of automation or scripting a plus The Package: If successful our client is offering a salary between 35,000 - 45,000 per annum, favourable holiday allowance, company contributed More ❯
Hyper V, SQL basics Excellent problem-solving and customer service Ability to work as part of a team Desirable: Certifications (e.g., A+, Microsoft, ITIL) Familiarity with ITSM tools (e.g., ServiceNow, Jira) Knowledge of automation or scripting a plus The Package: If successful our client is offering a salary between £35,000 - £45,000 per annum, favourable holiday allowance, company contributed More ❯
Directory, Azure AD and Exchange Breadth of IT Support knowledge and demonstrable experience in support of PCs, Mobile Phones, or other User Technologies Experience using ITSM tools such as ServiceNow Proven ability to troubleshoot and resolve both hardware and software technical issues An enthusiastic commitment to delivering and maintaining a positive End-User Experience. An entrepreneurial spirit who can solve More ❯
ServiceNow Developer - £425 per day via Umbrella - 12-month contract - Leeds (Hybrid)- SCC Flex Contract We are seeking a ServiceNow Developer to support a major domain migration and platform enhancement programme for our customer. This is a hands-on technical role ideal for someone with deep ServiceNow expertise, particularly in CSM, Virtual Agent, and Entra ID integrations . Your responsibilities … as the ServiceNow Developer : Lead the migration of ServiceNow configuration to support a new domain. Deliver enhancements, features, and bug fixes following the release of the ServiceNow Virtual Agent. Build out the Client Service Management (CSM) Portal: Migrate existing IT client onboarding flows from CSM/ITIL into Request workflows. Design and implement forms within the CSM Portal, integrating with … experience and functionality. Improve JIRA integration, transitioning change management processes from JIRA to ServiceNow. Support the migration to Service Operations Workspace, including configuration of Live Agent. As a successful ServiceNow Developer , you will have: Proven experience as a ServiceNow Developer or Technical Consultant. Strong knowledge of ServiceNow CSM, Virtual Agent, Flow Designer, and Live Agent. Experience with Azure AD/ More ❯
ServiceNow Senior Developer Pay up to £68,517, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a ServiceNow Senior Developer in our product delivery unit, working on the largest government installation of ServiceNow within Europe! We're using fresh ideas and leading-edge tech to build … do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead criteria : You must be a ServiceNow Certified System Administrator and hold the Certified System Administrator Certification Substantial experience of various modules and applications within ServiceNow (eg - ITSM, ITOM, SPM, NLU, Security, HRSD, Service Portals, Workspaces, CMDB … Integrations) Significant demonstrable experience of delivering value through the implementation of new or enhanced functionality into a large organisation in a ServiceNow context. Proven ability to be able to work in a fact-paced environment either as part of a team or under their own initiative Demonstrable experience of troubleshooting and resolving complex issues across an enterprise tooling infrastructure, individually More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
ServiceNow Senior Developer Pay up to £68,517, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a ServiceNow Senior Developer in our product delivery unit, working on the largest government installation of ServiceNow within Europe! We're using fresh ideas and leading-edge tech to build … do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead criteria : You must be a ServiceNow Certified System Administrator and hold the Certified System Administrator Certification Substantial experience of various modules and applications within ServiceNow (eg - ITSM, ITOM, SPM, NLU, Security, HRSD, Service Portals, Workspaces, CMDB … Integrations) Significant demonstrable experience of delivering value through the implementation of new or enhanced functionality into a large organisation in a ServiceNow context. Proven ability to be able to work in a fact-paced environment either as part of a team or under their own initiative Demonstrable experience of troubleshooting and resolving complex issues across an enterprise tooling infrastructure, individually More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
ServiceNow Senior Developer Pay up to £68,517, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a ServiceNow Senior Developer in our product delivery unit, working on the largest government installation of ServiceNow within Europe! We're using fresh ideas and leading-edge tech to build … do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead criteria : You must be a ServiceNow Certified System Administrator and hold the Certified System Administrator Certification Substantial experience of various modules and applications within ServiceNow (eg - ITSM, ITOM, SPM, NLU, Security, HRSD, Service Portals, Workspaces, CMDB … Integrations) Significant demonstrable experience of delivering value through the implementation of new or enhanced functionality into a large organisation in a ServiceNow context. Proven ability to be able to work in a fact-paced environment either as part of a team or under their own initiative Demonstrable experience of troubleshooting and resolving complex issues across an enterprise tooling infrastructure, individually More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
ServiceNow Senior Developer Pay up to £68,517, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a ServiceNow Senior Developer in our product delivery unit, working on the largest government installation of ServiceNow within Europe! We're using fresh ideas and leading-edge tech to build … do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead criteria : You must be a ServiceNow Certified System Administrator and hold the Certified System Administrator Certification Substantial experience of various modules and applications within ServiceNow (eg - ITSM, ITOM, SPM, NLU, Security, HRSD, Service Portals, Workspaces, CMDB … Integrations) Significant demonstrable experience of delivering value through the implementation of new or enhanced functionality into a large organisation in a ServiceNow context. Proven ability to be able to work in a fact-paced environment either as part of a team or under their own initiative Demonstrable experience of troubleshooting and resolving complex issues across an enterprise tooling infrastructure, individually More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
ServiceNow Senior Developer Pay up to £68,517, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a ServiceNow Senior Developer in our product delivery unit, working on the largest government installation of ServiceNow within Europe! We're using fresh ideas and leading-edge tech to build … do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead criteria : You must be a ServiceNow Certified System Administrator and hold the Certified System Administrator Certification Substantial experience of various modules and applications within ServiceNow (eg - ITSM, ITOM, SPM, NLU, Security, HRSD, Service Portals, Workspaces, CMDB … Integrations) Significant demonstrable experience of delivering value through the implementation of new or enhanced functionality into a large organisation in a ServiceNow context. Proven ability to be able to work in a fact-paced environment either as part of a team or under their own initiative Demonstrable experience of troubleshooting and resolving complex issues across an enterprise tooling infrastructure, individually More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
ExlService Holdings, Inc
plays a critical role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. This position requires expertise in managing ticketing systems such as Remedy and ServiceNow , troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. The ideal candidate will have strong organisational skills, a deep understanding of Smart Metering Networks , and … to Service Users and internal stakeholders/suppliers, ensuring timely and effective resolution of issues and queries. Ticketing System Management : Efficiently manage and utilise ticketing systems like Remedy and ServiceNow to track, manage, and resolve support tickets. Technical Troubleshooting : Leverage advanced IT knowledge, particularly with incident/ticketing systems, to troubleshoot and resolve technical issues internally or via suppliers. Qualifications … like to have: Smart Metering/Energy Industry Experience – Prior experience handling meter faults, connectivity issues, or technical support within the energy sector. Ticketing & Email-Based Support – Familiarity with ServiceNow, Remedy, Zendesk, or industry-specific CRM/ticketing systems for efficient issue resolution. Technical Troubleshooting (Non-IT Specialist) – Understanding of smart meter functionality, connectivity issues, firmware updates, and common faults. More ❯
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
Morson Talent
through metrics and continuous improvement. Competencies Skills & Knowledge: • Deep expertise in network services and technologies, including LAN, WAN and software defined networks best practices. • IT Service Management tools (e.g. ServiceNow, Jira) • Automation solutions • Strong strategic thinking and problem-solving abilities. • Excellent communication, stakeholder management, and leadership skills. • Ability to influence senior executives and drive cross-functional collaboration. • Passion for employee More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Tracsis Rail Technology & Services
solutions, or technical support. Experience managing cloud-based solutions, SaaS, or enterprise software services. A strong background in software deployment, troubleshooting, and IT operations. Familiarity with ITSM tools (e.g., ServiceNow, Jira Service Management, Zendesk). Understanding of cloud platforms (AWS, Azure, Google Cloud). Knowledge of Agile methodologies, DevOps, and CI/CD pipelines. Excellent problem-solving and analytical abilities. More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
L&Q
/experience of MS Intune/Autopilot, Azure AD, Sharepoint, Azure AD, Mobile support for iOS/Android OS mobile devices Experience of using ITSM tools such as Cherwell, ServiceNow, Service Desk plus, Halo etc. Hands on knowledge of telephony, including mobile devices and within Microsoft Tea Well-organised approach to work planning and time allocation to tasks, always providing More ❯
DAMA CDMP) are desirable. Proven experience with ETL tools, data integration, and API-based data exchange. Strong background in data governance, data quality management, and metadata management. Experience with ServiceNow, Azure Purview, and master data management tools such as Profisee, CluedIn, or Semarchy. Personal Attributes: Deep understanding of relational and non-relational database architectures, indexing strategies, and performance tuning. Strong More ❯
Senior Analyst, Tech Support Engineer - London Drive innovation. Elevate experiences. Empower a global platform. Location: London, United Kingdom Team: Information Technology Level: Senior Analyst About the Company This leading global investment firm has over four decades of experience supporting high More ❯
Join Our Team as a ServiceNow Developer! Location: Horwich Bolton Contract Type: Permanent/Hybrid Are you passionate about ServiceNow development and ready to take on exciting challenges within a collaborative and innovative environment? We’re looking for a skilled ServiceNow Developer to join our team at Premex Group, reporting to the Lead Software Developer. What You’ll Do: Contribute … to the design, development, configuration, and customization of ServiceNow applications. Work within a cross-functional team using DevOps practices and Agile methodologies. Develop scalable, high-performance solutions aligned with our technology strategy. Participate in code reviews and define coding standards. Collaborate with stakeholders to ensure software meets business needs and IT security guidelines. What You’ll Need: Proven experience developing … and supporting ServiceNow platforms, particularly ITSM and CSM. Strong technical background in portals, workflows, client scripts, script includes, and business rules. Knowledge of development methodologies such as Agile, Scrum, and iterative development. ServiceNow CSA Certification (desirable). A creative problem solver with excellent communication skills and stakeholder management expertise. Why Join Us? Work on multiple change projects and drive innovation. More ❯
Join Our Team as a ServiceNow Developer! Location: Horwich Bolton Contract Type: Permanent/Hybrid Are you passionate about ServiceNow development and ready to take on exciting challenges within a collaborative and innovative environment? We’re looking for a skilled ServiceNow Developer to join our team at Premex Group , reporting to the Lead Software Developer. What You’ll Do: Contribute … to the design, development, configuration, and customization of ServiceNow applications. Work within a cross-functional team using DevOps practices and Agile methodologies. Develop scalable, high-performance solutions aligned with our technology strategy. Participate in code reviews and define coding standards. Collaborate with stakeholders to ensure software meets business needs and IT security guidelines. What You’ll Need: Proven experience developing … and supporting ServiceNow platforms, particularly ITSM and CSM. Strong technical background in portals, workflows, client scripts, script includes, and business rules . Knowledge of development methodologies such as Agile, Scrum, and iterative development . ServiceNow CSA Certification (desirable). A creative problem solver with excellent communication skills and stakeholder management expertise. Why Join Us? Work on multiple change projects and More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: ServiceNow Business Analyst | Home-Based (UK) | £63,000 | SC Clearable | 2-Stage Interview Process We’re working with a leading services and solutions provider supporting both private and public sector clients across the UK and Europe. They are now looking for a ServiceNow Business Analyst to join their growing internal ServiceNow … supporting BAU activity and driving enhancements across their enterprise platform. The Role: Join a collaborative, close-knit team of 12 (including 2 Business Analysts) to support and enhance the ServiceNow platform used by both internal staff and external clients. You’ll capture requirements, advise on best practices, and ensure delivery of robust platform solutions in line with business needs. This … is a great opportunity to grow within a supportive and expanding team. Key Responsibilities: Gather and translate business/user requirements into clear deliverables (Agile stories) Design and configure ServiceNow applications and workflows Support testing, deployment, and user adoption processes Provide ongoing BAU support for incidents and requests Act as a key stakeholder interface providing challenge, guidance, and best-practice More ❯
Liverpool, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
ServiceNow Business Analyst | Home-Based (UK) | £63,000 | SC Clearable | 2-Stage Interview Process We’re working with a leading services and solutions provider supporting both private and public sector clients across the UK and Europe. They are now looking for a ServiceNow Business Analyst to join their growing internal ServiceNow team, supporting BAU activity and driving enhancements across their … enterprise platform. The Role: Join a collaborative, close-knit team of 12 (including 2 Business Analysts) to support and enhance the ServiceNow platform used by both internal staff and external clients. You’ll capture requirements, advise on best practices, and ensure delivery of robust platform solutions in line with business needs. This is a great opportunity to grow within a … supportive and expanding team. Key Responsibilities: Gather and translate business/user requirements into clear deliverables (Agile stories) Design and configure ServiceNow applications and workflows Support testing, deployment, and user adoption processes Provide ongoing BAU support for incidents and requests Act as a key stakeholder interface providing challenge, guidance, and best-practice advice Collaborate closely with large enterprise clients and More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Capgemini
and explore our archives. We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. We’re hiring a ServiceNow Architect who aims to advance their career while delighting customers through a blend of project work and foundational tasks. Our collaborative approach, both internally and externally, ensures high satisfaction levels … for clients and ourselves. The ideal candidate should have experience in solutioning, designing, and implementing ServiceNow solutions to enhance business processes and user experiences. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your … Service) Your role Establish and enforce systems design and architectural standards, maintain best practices, and drive the principles throughout the systems delivery lifecycle. Provide input to the design of ServiceNow-based solutions as a recognized Architect or Design Authority. Provide input to bids and assist in presenting proposals to potential clients. Bring thought leadership and innovative solution ideas to existing More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT to allow for an … assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage … to control management activities for control owners. Connect to your skills and professional experience Led and delivered at least one end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management experience More ❯