1 to 25 of 104 ServiceNow Jobs in the North of England

organisatio0n Experience managing incident, problem, change, request, configuration and service level management processes within enterprise service management environments Experience managing ISTM platforms such as ServiceNow, or equivlaent enterprise service management technologies Experience analysing highly complex service delivery issues and resolving operational challenges where there may be multiple competing solutions Desirable ...

Description Key Responsibilities Platform Development & Configuration: Design & Development: Design, develop and implement scalable, high-quality ServiceNow solutions aligned to customer requirements and platform best practice. Platform Configuration: Configure ServiceNow modules, workflows, business rules, scripts, Flow Designer, UI components and other platform capabilities, adopting a configuration-first approach. Integrations & Automation: Develop … maintain customer integrations, APIs and automation solutions to improve service efficiency and connect ServiceNow with external platforms. Technical Quality & Governance: Ensure development meets technical standards for security, performance, maintainability and upgradeability, including code reviews, testing and technical documentation. Innovation & Continuous Improvement: Identify opportunities to leverage new ServiceNow capabilities and emerging ...

apps where possible Replace consumable kit when spares are available, with minimum inconvenience to the end user Record requests and problems in tracking software ServiceNow Log incidents and update tickets for customers Schedule appointments with customers when appropriate Conduct triage and pass on problems to the relevant 2nd line teams ...

priorities. A proactive, collaborative and solutions-focused approach to problem-solving. Awareness of information security, operational risk and governance requirements. Desirable Skills & ExperienceExperience using ServiceNow or similar ITSM platforms. ITIL certification, although equivalent practical experience will also be considered. Experience supporting technology services within a regulated or complex operational environment. ...

priorities. A proactive, collaborative and solutions-focused approach to problem-solving. Awareness of information security, operational risk and governance requirements. Desirable Skills & ExperienceExperience using ServiceNow or similar ITSM platforms. ITIL certification, although equivalent practical experience will also be considered. Experience supporting technology services within a regulated or complex operational environment. ...

infrastructure, security, application and third-party support teams. Strong documentation skills with experience creating technical records, troubleshooting guides and knowledge articles. Experience working with ServiceNow or a similar IT Service Management platform. Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences. ...

Service Desk or IT Support role Strong knowledge of Microsoft 365, Active Directory and Windows environments Experience using an ITSM tool, ideally ServiceNow Excellent customer service and communication skills Ability to prioritise workloads and work effectively in a fast-paced environment This is an excellent opportunity to join a well ...

Service Desk or IT Support role Strong knowledge of Microsoft 365, Active Directory and Windows environments Experience using an ITSM tool, ideally ServiceNow Excellent customer service and communication skills Ability to prioritise workloads and work effectively in a fast-paced environment This is an excellent opportunity to join a well ...

Windows 10 and Windows 11 Active Directory SCCM/Microsoft Configuration Manager Citrix and/or VDI environments Microsoft Office 365 Experience using ServiceNow or similar ITSM platforms. Understanding of software deployment and endpoint support processes. Ability to manage multiple priorities in a fast-paced project environment. Excellent communication ...

escalations and service recovery activities. Working within an ITIL-aligned support environment. Incident, Problem and Change Management expertise. Service management platforms such as Jira, ServiceNow or similar. Strong stakeholder management and communication skills. Experience coaching and developing team members. Desirable experienceHealthcare software or health technology environments. SaaS and cloud-hosted ...

determine root-cause Familiarity with IT service management processes such as Incident, Problem, and Change Management Experience using ticketing/service management tools (e.g. ServiceNow, Jira) Strong communication and stakeholder management skills Ability to work independently while collaborating across technical and business teams Desirable Skills Experience within Aerospace & Defence ...

limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Excellent customer interface and customer service skills Some flexibility with working hours when needed Full UK Driving License. SC Cleared or required to undertake SC Clearance ...

limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners * Working Knowledge of IT Service Management (ITSM) software (ServiceNow) * Excellent customer interface and customer service skills * Some flexibility with working hours when needed * Full UK Driving License. * SC Cleared or required to undertake SC Clearance ...

business-impacting issues to the relevant individuals. Ensure the integrity of data by recording all actions for Incidents and Service Requests in the ServiceNow Service Management tool. Provide additional guidance and support to the Application Support team. Identify and resolve production Incidents. What You'll Bring We run an agile ...

delivery teams. Desirable skills and experience macOS management through Intune. iOS/Android MDM. Azure Virtual Desktop. Windows 365. Microsoft Defender Suite. Endpoint Analytics. ServiceNow integration. Workspace ONE or MobileIron migration. Enterprise Architecture methodologies. What you'll get in return £550 day rate Contract through to 30 November 2027 Hybrid ...

delivery teams. Desirable skills and experience macOS management through Intune. iOS/Android MDM. Azure Virtual Desktop. Windows 365. Microsoft Defender Suite. Endpoint Analytics. ServiceNow integration. Workspace ONE or MobileIron migration. Enterprise Architecture methodologies. What you'll get in return £550 day rate Contract through to 30 November 2027 Hybrid ...

coaching or mentoring other analysts or team members . A commitment to inclusive working, professional behaviours and organisational values Desirable Experience . Experience using ServiceNow Strategic Portfolio Management (SPM) . Experience with enterprise systems such as Microsoft Dynamics 365, Ellucian Banner or Azure Integration Services Eligibility Applicants must currently reside ...

architecture. Understanding of SAP interfaces including IDocs, RFCs and PI integration. Understanding of SAP background jobs, BW process chains and batch dependencies. Experience using ServiceNow or a comparable ITSM platform. ITIL certification. Experience working with third-party SAP Application Management Services (AMS) providers. Job Title: SAP Service Delivery Manager Location ...

with evidence of improving incident response performance. Experience of 24x7 shift-based and on-call working, including structured handover. Experience of enterprise ITSM tooling (ServiceNow preferred) and monitoring/alerting platforms. Experience in a regulated industry (pharmaceutical, life sciences, financial services or similar) desirablePreferred QualificationIf you have the following characteristics ...

thrive in a culture of belonging where you and your unique viewpoint matter. Learn about the Danaher Business System which makes everything possible. The ServiceNow Technical Product Owner – IT, Facilities & Finance role is responsible for defining the product vision, roadmaps, managing the product backlog and ensuring delivered solutions meet … reduce technical debt. The essential requirements of the job include: Minimum of 5 years of hands-on experience as Product owner, Platform Owner, or ServiceNow lead. Proven ServiceNow ITSM implementation experience, including UI’s such as Employee Service Centre. Strong ability to translate business needs into technical requirements and strong ...

Zero Trust Architecture Desirable macOS Management via Intune Mobile Device Management (iOS/Android) Azure Virtual Desktop Windows 365 Microsoft Defender Suite Endpoint Analytics ServiceNow Integration Workspace ONE or MobileIron migration experience Enterprise Architecture methodologies If you receive suspicious outreach claiming to be from us, please contact ...

limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Full UK Driving License. SC Cleared or required to undertake SC Clearance ...

clients span the globe and include more than 300 of the Fortune 500 companies. We bring deep expertise across Atlassian, IBM Apptio, ServiceNow, cloud, data, and enterprise agility to enable intelligent enterprises where people and AI orchestrate as one. Who are Cprime? Our mission is to enable our clients ...

ServiceNow Developer - Manchester (Hybrid) - Permanent A fantastic opportunity has arisen for a ServiceNow Developer to work within a global law firm on a permanent basis based in Manchester. This role will support the ongoing development and enhancement of the ServiceNow platform, delivering scalable solutions that support business operations and strategic … initiatives. Key Responsibilities Configure, develop and support ServiceNow modules including ITSM, ITOM, HRSD, CMDB and other platform capabilities. Develop and maintain platform automation using UI Policies, UI Actions, Business Rules, Client Scripts and Script Includes. Design and deliver custom applications, workflows and platform enhancements aligned with business requirements. Build ...

/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working on a tech bar Good customer service skills Experience with iManage or Bomgar ( desirable) Role details ...