Head of Operations (Property/Mortgages) – Basingstoke
- Location
- Basingstoke, England, United Kingdom
This is a high-impact leadership role responsible for ensuring the efficient, compliant and customer-focused delivery of services while driving operational excellence, risk management and continuous improvement across the business. This role is based in Basingstoke, with some travel to London, on a hybrid basis of 4 days … Ensure compliance with regulatory requirements, internal policies and risk appetite. Lead responses to audits, reviews and control findings, ensuring timely remediation and continuous improvement. Stakeholder & Supplier Management Act as the senior escalation point for operational, customer, broker and partner matters. Build and maintain strong relationships with stakeholders across ...