HR Technology Director
- Location
- Manchester, England, United Kingdom
senior oversight of Workday business processes, configuration, security, reporting, integrations and adoption of new platform capabilities. Lead the Workday IT Operations team, ensuring effective management of incidents, requests, defects, changes, enhancements and releases. Establish effective service levels, operational KPIs, demand and backlog management, root-cause analysis, testing, documentation … operational controls. Drive continuous improvement, automation and proactive platform management to improve user experience, reliability and operational efficiency. Act as the senior escalation and decision point for significant Workday functional, technical and operational matters. HR Technology Project & Solutions Delivery HR Technology Strategy: Own end-to-end technology delivery ...