2nd Line Customer Support Analyst
- Hiring Organisation
- IRIS
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
Permanent full time We’re looking for a 2nd Line Customer Support Analyst to join our IRIS Financials Customer Support team and help deliver outstanding service to our customers. You’ll provide expert support for more complex customer queries, working closely with 1st and 3rd Line … issues Contributing to continuous improvement and knowledge sharing Supporting UAT and product enhancements What you’ll bring Experience in a customer-facing or technical support role Strong problem-solving and communication skills Confidence working with software systems SQL or financial system exposure (desirable but not essential) A passion ...