101 to 125 of 187 User Research Jobs in England

part of a collaborative group driving innovation and service excellence. The portfolio includes opportunities to harness artificial intelligence (AI) to streamline processes and enhance user experience, ensuring our digital services remain at the forefront of government transformation. You will work closely with a multidisciplinary team, leveraging the latest technology … scope for what the product will initially do as an MVP, to how it will continually improve or the organisation and end user needs change for a large product or service.Stakeholder management: Engage with stakeholders to understand their goals from the service and product, secure their ...

contribute to a roadmap that includes: Enhancing existing mobile app features. Developing personalised and location-aware experiences. Improvements to authentication, account management and user settings. Additional feature work as priorities evolve. Success is measured by creating experiences that encourage repeat engagement and improve user retention. Responsibilities … design process from discovery through to handover, including: Understanding and defining user problems before jumping into solutions. Planning and running user research, selecting the right testing approach for each challenge. Creating user-centred designs that balance customer needs with business goals. Working closely with developers ...

Data teams, taking ownership of design from discovery through to delivery while using customer insight, experimentation and data to create intuitive, commercially effective user experiences. This role is ideally suited to someone with experience designing customer journeys across acquisition, onboarding, checkout, subscriptions, account management, loyalty and customer retention. … optimising acquisition, onboarding and customer engagement journeys. Improving ecommerce checkout, account management and subscription experiences. Enhancing customer retention, loyalty and repeat purchase journeys. Conducting user research, usability testing and competitor analysis to inform design decisions. Creating polished, production-ready user interfaces across web and mobile. Taking ownership ...

User Experience (UX) Design Lead you will be accountable for the user experience design across all YBS group digital channels. Youll lead a team of 12 UX Designers within an Agile delivery environment and work in partnership with Product Owners, Developers, Content Designers and SMEs to deliver … role with remote working and regular onsite presence in our central Leeds and Bradford offices. Fixed Term Contract 6 months About the role As User Experience UX Design Lead , you will have a deep understanding of good experience design and how to mature and modernise capability in your team. ...

Hybrid/Manchester Interviewing now for a UX Designer for an initial 3 month contract. You'll play a pivotal role in shaping the user experience across a discovery piece. Your creativity and expertise will help us craft interfaces and apply a human-centred design to ensure the journey … intuitive, accessible, brand compliant. Your Responsibilities: Conduct User Research: Dive deep into understanding user needs through interviews, surveys, and usability testing. *Wireframing & Prototyping: Bring your ideas to life with wireframes and interactive prototypes that illustrate user flows and design concepts. *Collaborate: Work closely with our Product ...

join a leading consultancy delivering innovative solutions within the investment banking sector. Working as part of a multidisciplinary team, you'll design intuitive, user-centred experiences that leverage AI to improve investor intelligence, due diligence, and loan origination processes. You'll play a key role in shaping enterprise applications … enhance productivity, streamline complex workflows, and support better decision-making across the deal lifecycle. Key Responsibilities as a UX Designer Design end-to-end user journeys for AI-powered enterprise applications. Create intuitive experiences for AI-generated insights, investor intelligence, and due diligence workflows. Design workflow orchestration and visibility ...

through to delivery. One of your key projects will focus on redesigning entry-level investment and pension products, making portfolios more engaging, intuitive and user-friendly for customers who are new to investing. Working closely with Product, Research and Engineering, you'll have the opportunity to influence product … Design intuitive, customer-centred experiences for investment and pension platforms. Produce high-quality wireframes, interaction designs, prototypes and polished visual designs in Figma. Turn user research and insights into meaningful design solutions. Present and confidently defend design decisions with senior stakeholders. Collaborate across Product, Research, Engineering ...

customer-focused, commercially aware, and thrive in Agile environments. You are confident engaging with stakeholders at all levels, making informed decisions based on user needs, business objectives, and data-driven insights. You are an excellent communicator with strong leadership skills and enjoy solving complex problems while balancing business priorities … developing product strategy, and working closely with clients and delivery teams to deliver high-quality digital products. You will work collaboratively with Business Analysts, User Researchers, Designers, Developers, Delivery Managers, and client stakeholders to ensure products deliver measurable value for both users and the business. You will be responsible ...

collaboration.Ready to make your mark? Join us and be part of something bigger.MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:As a User Researcher (Senior Associate) at Kainos, you will deliver actionable insights that help define the right service experiences and focus them on user needs. … will be passionate about design research and an advocate for user needs based design, design thinking and service design.You will be part of our growing Experience Design capability creating exemplary digital services. We are supportive, collaborative, talented, and hugely passionate about user-centred design. ...

Description looking for a user researcher, ideally with an academic research background, experience with tools like user testing, and broad discovery research, with financial services experience being a plus. Skills user researcher user testing AI Banking background Job Title: User Researcher Location: London … contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. ...

delivery of a high-profile mobile application . Working within a multidisciplinary agile team, you will help design end-to-end services that meet user needs while aligning with GOV.UK Service Standards and Government Digital Service (GDS) best practice. Role Details Role: Service Designer Rate: £420 per day Contract … Mobile Application Delivery Working Pattern: Remote/Hybrid Key Responsibilities Lead service design activities across the full service lifecycle Create and maintain service blueprints, user journeys and service maps Facilitate workshops with business stakeholders and delivery teams Collaborate closely with Product Managers, User Researchers, Content Designers, Business Analysts ...

expertise across the DDaT Service Design lifecycle. Proven experience delivering end-to-end service design. Ability to create service artefacts at multiple levels, from user journeys and blueprints through to wider service ecosystems. Strong evidence-based design capability, including insight synthesis, problem framing and prioritisation. Experience working within complex … across engineering, product, policy and business functions. What You'll Do Lead service design activities across Discovery, Alpha, Beta and Live. Produce service maps, user journeys, service blueprints and end-to-end service models. Work collaboratively with multidisciplinary teams to align user needs, business objectives and technology constraints. ...

beginning of a major transformation rather than maintain an existing product. Working alongside Creative, CRO, Product and Development, you'll influence everything from customer research and experimentation through to prototyping, testing and launch. If you're motivated by ownership, measurable impact and seeing your work directly influence commercial performance … lives and breathes ecommerce design, with a strong handle on UX - a track record of designing customer journeys that balance commercial performance with exceptional user experience. You'll understand how customers browse, compare, configure and ultimately convert, using research and data to continuously improve those journeys A designer ...

design elements, from design thinking right the way through to deployment. Whether it’s contributing to workshops, advising on best practice or responding to research, you should be a design advocate and understand how to apply design principles to make accessible customer experiences.Why Interaction design is about the creation … management of dialogue between a person and a product, system, or service. By combining an understanding of the system user, the context in which the interaction takes place and a knowledge of information presentation the Lead interaction designer can ensure that the interaction is timely, effective and emotionally rewarding. ...

functional and non-functional requirements, maintaining full end-to-end traceability. Apply structured prioritisation techniques such as MoSCoW in line with DSDM principles. Produce user journeys, workflows, and wireframes using tools such as Figma or Miro. Conduct user research activities including observation and contextual inquiry to identify … usability improvements. Translate requirements into structured user stories within Azure DevOps (or similar tools). Define clear, testable acceptance criteria using Behaviour-Driven Development (Given/When/Then). Work closely with the Architect to ensure alignment between requirements and system architecture. Support sprint planning, backlog refinement, reviews ...

gain buy-in from senior stakeholders. Translate complex business challenges into intuitive digital experiences and workflows. Build evidence-based product strategies informed by user research, analytics, experimentation, and business outcomes. Work closely with engineering teams to prioritise delivery and ensure solutions remain user-centric. Explore where … Product Management experience delivering products from concept through to launch and adoption. A genuine design background with experience creating high-fidelity mock-ups, prototypes, user journeys, and product concepts. Excellent front-end product instincts and an eye for user experience. Strong discovery and stakeholder engagement skills. Experience working ...

platforms, including HR, Finance, Operations, Fundraising and Digital Engagement systems, partnering with stakeholders to translate organisational challenges into clear technical requirements and deliver effective, user-focused solutions. Key responsibilities include: Lead discovery activities, user research and requirements gathering to understand business challenges and define technical specifications … current and future-state processes, identifying opportunities for optimisation and improved workflows Create user stories, technical documentation, process maps and functional specifications for technical and non-technical audiences Design, coordinate and execute User Acceptance Testing (UAT) to ensure solutions meet business needs Support platform configuration including workflows, permissions ...

platforms, including HR, Finance, Operations, Fundraising and Digital Engagement systems, partnering with stakeholders to translate organisational challenges into clear technical requirements and deliver effective, user-focused solutions. Key responsibilities include: Lead discovery activities, user research and requirements gathering to understand business challenges and define technical specifications … current and future-state processes, identifying opportunities for optimisation and improved workflows Create user stories, technical documentation, process maps and functional specifications for technical and non-technical audiences Design, coordinate and execute User Acceptance Testing (UAT) to ensure solutions meet business needs Support platform configuration including workflows, permissions ...

stakeholders, driving end-to-end delivery and being accountable for the performance and success of your initiatives. Conduct and apply quantitative and qualitative research to validate design choices and keep decisions customer-led. Use AI tools as part of your own practice, for exploration, prototyping, and production, and help … wider team build that fluency. Champion the user and improve ASOS's accessibility standards in everything you ship. Understand the technology, data, and business logic underpinning the experiences you design, and design with those constraints, not around them. Communicate design decisions, trade-offs, and research findings clearly ...

context and depth to project work, accelerating delivery and insight. Nice to have: Background in leading or contributing to Discovery and Alpha phases, including user research, prototyping, and service design. Experience working within UK government digital frameworks and adherence to GDS service standards. Qualifications & Certifications: A degree ...

join Our IT Team sits within our wider Business Services Division. The team is responsible for all aspects of IT across the business, covering User Support, Infrastructure, Security, Data and Development Teams. This role sits within a cross-functional team focused on developing innovative solutions that improve … practitioners, technical teams, clients and third-party vendors, helping to shape and deliver initiatives and product features grounded in clear business needs, high-quality user experience, and measurable value.The role partners closely with engineering, design, data and delivery colleagues to ensure solutions are feasible, usable, valuable and adopted. Main ...

opportunity for a Service Designer with strong DDaT experience to work across complex, multidisciplinary environments, shaping end-to-end services and helping organisations align user needs, business objectives and technology constraints. Key Responsibilities As a Service Designer, you will: Lead service design activities across Discovery, Alpha, Beta and Live … . Develop service maps, user journeys, service blueprints and end-to-end service models. Collaborate with multidisciplinary teams across engineering, product, technology and policy . Provide professional advice on service design approaches, risks and opportunities. Coordinate service design activities to meet agreed time, quality and business expectations . Facilitate ...

Migration & Borders Portfolio , supporting work across the Immigration Enforcement domain. Working as part of an Agile delivery team, you'll create clear, accessible and user-centred content that helps users complete complex government services. You'll collaborate closely with User Researchers, Service Designers, Interaction Designers, Product Managers … Developers to ensure content meets user needs while aligning with the Government Service Standard. This is an excellent opportunity to join an established Capgemini delivery team supporting one of the Home Office's key transformation programmes. Key Responsibilities * Design, write and iterate user-centred content for digital services ...

Migration & Borders Portfolio , supporting work across the Immigration Enforcement domain. Working as part of an Agile delivery team, you'll create clear, accessible and user-centred content that helps users complete complex government services. You'll collaborate closely with User Researchers, Service Designers, Interaction Designers, Product Managers … Developers to ensure content meets user needs while aligning with the Government Service Standard. This is an excellent opportunity to join an established Capgemini delivery team supporting one of the Home Office's key transformation programmes. Key Responsibilities * Design, write and iterate user-centred content for digital services ...

service design delivery Create journeys, service blueprints, personas, and experience maps Facilitate workshops, design sprints, and co-creation sessions with stakeholders Translate user research into clear, actionable service improvements Champion inclusive, accessible design across all stages of delivery What’s In It For You? Competitive salary with fast ...