Customer Success Account Manager
- Hiring Organisation
- Microsoft
- Location
- London, UK
- Employment Type
- Full-time
Tracking: Support experienced CSAMs in tracking delivery progress, milestones, insights and actions across engagements involving ISD, partners, CSAs and other members of the customer virtual team. Virtual Team Orchestration: Help co-ordinate and bring together relevant virtual teams to maintain alignment, address customer … appropriate MSX data quality and hygiene. Where agreed with the experienced CSAM, proactively gather insights and progress updates from delivery partners, CSAs and other virtual team members relating to deliveries, milestones and Customer Success Plan activities. Consolidate delivery and milestone insights to support internal ...