Technical Support Analyst
- Hiring Organisation
- Precise Placements
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £34,000 - £38,100 per annum
analysis Work consultatively with users to understand needs and recommend solutions Tailor support based on different user groups and workflows Desktop & Application Support Support Windows OS, Microsoft Office 365, and cloud-based applications Provide guidance on core and specialist applications (eg document management and legal tech tools) Incident Management … work under pressure Comfortable dealing with ambiguity and learning new technologies Enthusiastic about emerging technologies (AI, analytics, etc.) Technical Skills Solid experience with Windows OS and Microsoft Office 365 Familiarity with AV and collaboration technologies Exposure to document management systems and specialist applications is advantageous Experience Previous experience ...